Compare Panaya vs Planview

Panaya

Based on 8 reviews.

Planview

Based on 143 reviews.

Latest Research

Buyer's Guide

Microsoft Azure DevOps vs. Planview AgilePlace

January 2026

Microsoft Azure DevOps vs. Planview AgilePlace

Updated: January 2026

Sample Customers

Planview AgilePlace

REA Group, Thompson Reuters

Popular Solutions

Panaya Test Dynamix

0 reviews

Panaya Oracle EBS R12 Upgrade Automation [EOL]

0 reviews

Panaya SAP Upgrade Automation [EOL]

0 reviews

Planview Portfolios

1 reviews

Planview PPM Pro

0 reviews

Planview Daptiv

0 reviews

Top Industries

Manufacturing Company

19%

Computer Software Company

12%

Retailer

Healthcare Company

Manufacturing Company

13%

Financial Services Firm

10%

Computer Software Company

10%

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Fred Niederberger
Test Manager at a tech services company
I have been using this solution for test and defect management and testing automation. We use Panaya with SAP. We are...
Read full review of Panaya Test Dynamix »
Anonymous User
CIO

Read full review of Panaya Oracle EBS R12 Upgrade Automation [EOL] »
Anonymous User
Project Manager

Read full review of Panaya SAP Upgrade Automation [EOL] »

Review 1 of 3

VishalSingh11
Director BPM at a marketing services firm
Planview AdaptiveWork is a PPM tool for project management, timesheets, etc. It is different from other PPM tools....
Read full review of Planview AdaptiveWork »
Anonymous User
Senior Tech Manager at a manufacturing company
This was an enterprise rollout of Planview, as well as a number of projects. One of them had me as the senior project...
Read full review of Planview ProjectPlace »
Anonymous User
Director of Operations at a tech services company
Our organization was establishing a new project management office within one of the business divisions that did not...
Read full review of Planview Daptiv »
Eli Gerson
Manager of Innovation at a energy/utilities company
The team I'm on within our company does corporate planning and strategy. We're the innovation team within that world....
Read full review of Planview IdeaPlace »

Review 1 of 4

Customer Service

Eric Lemel
PDG at a tech services company
Support is reactive and in English only.
Read full review of Panaya Test Dynamix »
Pieter De Jager
Enterprise Architect at a tech services company
Some of our questions were answered very quickly. Others had to be redirected, and it took a little longer. I think...
Read full review of Panaya Test Dynamix »
Anonymous User
Division Manager - Oracle Systems Management at a government
Customer Service: Customer service is a true highlight for Panaya. They are extremely responsive and flexible when...
Read full review of Panaya Oracle EBS R12 Upgrade Automation [EOL] »
Fred Niederberger
Test Manager at a tech services company
We have two types of support. One is the customer support that we can contact. They are always there. We have also a...
Read full review of Panaya Test Dynamix »

Review 1 of 4

NipunSri
Senior Consultant Cybersecurity at a consultancy
The technical support is excellent. If something happens then they respond quickly. They have a very supportive team....
Read full review of Planview ProjectPlace »
Antonio Lira
Territory Manager LATAM at a tech vendor
They have very good customer service and technical support.
Read full review of Planview Daptiv »
Anonymous User
Director of Enterprise Program and Portfolio Management at a retailer
My experience with their tech support was great. We had no issues. They were responsive and knowledgeable.
Read full review of Planview Portfolios »
Anonymous User
Director IT Strategic Initiatives and PMO at a insurance company
Support has been great. Last year we engaged with Planview to help us with some of the apps that we've been doing,...
Read full review of Planview PPM Pro »
Lavanya Jaganathan
IT Portfolio Management Senior Consultant at a insurance company
Initially, it was challenging but most recently its been great. I've been in one of the few sessions that we had with...
Read full review of Planview Portfolios »
Kelly Brummond
Enterprise Portfolio Manager at a insurance company
I don't personally use technical support but our administrator does. I know that we've been plugged into...
Read full review of Planview Portfolios »
Anonymous User
Enterprise Solutions Architect
Its support to legacy paying customers is something PlanView is not handling well. We were unable to implement due to...
Read full review of Planview Portfolios »
JaymeCalabrese
Director, Office of Process and Project Management at a computer software company
I would rate technical support as a 10 out of 10. We have the benefit of being right down the street from Planview....
Read full review of Planview Portfolios »
Mike
Senior Project Manager at a healthcare company
What we've used of their technical support has been good. We hit some technical issues with an API that we utilize...
Read full review of Planview PPM Pro »
Anonymous User
Senior Director at a pharma/biotech company
Technical support is fair. Some people are very talented and very knowledgeable but others are not. They're generally...
Read full review of Planview Portfolios »
David Yau
Content Strategy Operstions Lead at a computer software company
Tech support is one of their strongest points. If you escalate any issues in terms of functionality or usability with...
Read full review of Planview AdaptiveWork »
Anonymous User
Management consultant
The technical support is excellent and responsive. Planview has a very active user community that they promote.
Read full review of Planview PPM Pro »
Anonymous User
Manager, PM Tools at a logistics company
We have used the professional services for the integrations. Their support is good except when the applications don't...
Read full review of Planview Portfolios »
Anonymous User
Program Manager at a energy/utilities company
I would say that up until about a month ago, I was very pleased with the assistance. Then I got a new person on...
Read full review of Planview ProjectPlace »
MartinMonteiro
Sr Domain Specialist at a healthcare company
We have used the technical support for a number of things, like reporting. We use our customer success team for any...
Read full review of Planview Portfolios »
Nathan Streyle
Perfect Execution Manager at a manufacturing company
I have not had to contact customer support.
Read full review of Planview AgilePlace »
CarstenMueglitz
PPM Services Manager at a healthcare company
The customer support center is really valuable. I have had a lot of email discussions and talks with them. We have...
Read full review of Planview Portfolios »
Anonymous User
Manufacturing Manager, Capital COE at a manufacturing company
We meet with our Planview representative once a week. If we have any questions, we just ask her, then she gets us the...
Read full review of Planview AgilePlace »
Ray Veenema
Portfolio Manager at a government
Their support is great. When I open a case I can always cut the responses within a couple of minutes, depending on...
Read full review of Planview Portfolios »
GeorgiaHauschild
Sr Program Manager at a healthcare company
So far, the support has been really good. We have a third-party through whom we submit most of our ticket issues. We...
Read full review of Planview Portfolios »
Nick Tso
Sr. Manager of Strategy at a healthcare company
I haven't had a ton of interaction, but when I did use the technical support feature in Spigit they were pretty...
Read full review of Planview IdeaPlace »
JoanSureshkumar
Sr Innovation Coordinator at a retailer
I love our Spigit team and the team that I have been working with. Anytime we have any issues that are quick, the IT...
Read full review of Planview IdeaPlace »
Anonymous User
Sr PPM Service Manager at a pharma/biotech company
Overall, the technical support has good people who are knowledgeable. They are a little overworked. At least, they...
Read full review of Planview Portfolios »
Beth Noser
Applications Analyst at a non-profit
I have found their technical support to be helpful. I have opened a few cases with them and they've been very...
Read full review of Planview AgilePlace »
Anonymous User
Project Manager at a tech vendor
The technical support is good, but not great.
Read full review of Planview Daptiv »
Bobby Ozuna
Planview Portfolio Support Analyst at a manufacturing company
I have never had to contact technical support in the five years I've used it. I've used the Planview success page and...
Read full review of Planview Portfolios »
Anonymous User
Senior Enterprise Architect at a financial services firm
Customer Service: 7 out of 10 Technical Support: 7 out of 10
Read full review of Planview Portfolios »
AndyJohnson
PVA at a insurance company
The support is slow. I've heard that they're beefing up that side of the company. It just seems to be the same people...
Read full review of Planview Portfolios »
JackCaine
Agile Delivery Lead at a recruiting/HR firm
I haven't contacted technical support because the product is stable, and I am not an administrator.
Read full review of Planview AgilePlace »
Mason Zantow
Process Improvement Facilitator-Lean Six Sigma Black Belt at a healthcare company
I haven't had to deal with them at all.
Read full review of Planview AgilePlace »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.