Compare Orbus Software vs Planview

Orbus Software

Based on 20 reviews.

Planview

Based on 143 reviews.

Latest Research

Buyer's Guide

Planview Portfolios vs. iServer

September 2025

Planview Portfolios vs. iServer

Updated: September 2025

Buyer's Guide

Planview Portfolios vs. iServer

September 2025

iServer vs. Planview Portfolios

Updated: September 2025

Sample Customers

iServer

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard

Planview Portfolios

UPS, NatWest, Ingram Micro, Canadian Tire, Viessmann, Volvo, NASCO, UNESCO

Planview Barometer

Ethias

Popular Solutions

5 reviews

0 reviews

1 reviews

0 reviews

0 reviews

Top Industries

Financial Services Firm

16%

Government

15%

Manufacturing Company

Insurance Company

Financial Services Firm

12%

Computer Software Company

12%

Manufacturing Company

10%

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Antonios Lazanakis
Senior IT Solution Architect at a financial services firm
We use iServer to establish an enterprise architecture function in our organization.
Read full review of iServer »
Kenneth Igiri
Enterprise Architect at Ecobank Transnational Incorporated
We use it for application inventory, reporting, and application capability mapping. We also do impact analysis and...
Read full review of OrbusInfinity »

Review 1 of 2

VishalSingh11
Director BPM at a marketing services firm
Planview AdaptiveWork is a PPM tool for project management, timesheets, etc. It is different from other PPM tools....
Read full review of Planview AdaptiveWork »
Bobby Ozuna
Planview Portfolio Support Analyst at Thermo Fisher Scientific Inc.
Currently, we're building out a model for managing work for timesheets in Enterprise One, and then syncing that work...
Read full review of Planview Portfolios »
Anonymous User
Director of Operations at a tech services company
Our organization was establishing a new project management office within one of the business divisions that did not...
Read full review of Planview Daptiv »
Anonymous User
Senior Tech Manager at a manufacturing company
This was an enterprise rollout of Planview, as well as a number of projects. One of them had me as the senior project...
Read full review of Planview ProjectPlace »
Anonymous User
Innovation Consultant at a healthcare company
We use it primarily to run what we consider to be focused or open innovation challenges or initiatives. They are...
Read full review of Planview IdeaPlace »

Review 1 of 5

Customer Service

Damian Gawlowski
Business Architect at Netcompany
I never contacted the technical support team directly. The customers reached out to them in case of any issues. They...
Read full review of iServer »
Antonios Lazanakis
Senior IT Solution Architect at a financial services firm
We are very satisfied with the solution’s technical support.
Read full review of iServer »
Kenneth Igiri
Enterprise Architect at Ecobank Transnational Incorporated
Their support is good. The response time is okay. They usually respond within a day, but it can always be improved.
Read full review of OrbusInfinity »
AHMEDIBRAHIM1
Enterprise Architecture practice head at Positive Side Consultancy
The technical support team is responsive. However, they have yet to resolve some of the cases.
Read full review of iServer »
Anonymous User
Information Architect at a government
They provide excellent technical support.
Read full review of iServer »
Anonymous User
Senior Associate Consultant at a consultancy
My client support has been great. Always ready to assist.
Read full review of iServer »
Anonymous User
Enterprise Information Architect at a university
Customer Service: 7/10 as the customer service is quite good, however, unfortunately the product itself isn't....
Read full review of iServer »
Anonymous User
Solution Architect at a pharma/biotech company
I have been in touch with technical support and the service is fine.
Read full review of iServer »
Anonymous User
IT Security at a maritime company
A seven out of 10 for technical support.
Read full review of iServer »
Anonymous User
Architect at a financial services firm
The technical support is very good. They are responsive and have a good customer portal to interact with. I rate the...
Read full review of iServer »
MohamedSalah12
CEO at TargetState
The support I have received has been responsive.
Read full review of iServer »
Anonymous User
Specialist Business Analysis
We have not had any issues that required us to contact technical support.
Read full review of iServer »
Elma-Marks
Enterprise Architect at a financial services firm
The technical support is excellent. They have a complete customer support deployed.
Read full review of iServer »
Anuj Shahi
Enterprise Architect at CCandC Solutions
From September 2014 through January 2015, I received help from the tech support staff of iServer. They were very...
Read full review of iServer »
Mohamed-Salah
Digital Transformation Expert at a tech services company
We've been in touch with technical support in the past. We found them to be highly responsive. They're very good....
Read full review of iServer »
Anonymous User
Manager Governance, Risk and Compliance at a tech services company
Can be improved as the vendor is based in UK. Having regional support could improve time and communications.
Read full review of iServer »

Review 1 of 16

VishalSingh11
Director BPM at a marketing services firm
We have vendor support. We connect with them for any critical issues. We raise the incident with them, and then they...
Read full review of Planview AdaptiveWork »
NipunSri
Senior Consultant Cybersecurity at a consultancy
The technical support is excellent. If something happens then they respond quickly. They have a very supportive team....
Read full review of Planview ProjectPlace »
Mark Hillman
Global Head of Portfolio Management at a wholesaler/distributor
We've opened a few tickets with Planview due to bugs, defects, or configuration issues. Because it varies so much, I...
Read full review of Planview Portfolios »
Musunga Kabwe
Senior Analyst - Technology at LPL Financial
We submit cases from time to time. If we see any errors or encounter any system behavior that we're not able to...
Read full review of Planview Portfolios »
Anonymous User
Project Manager at a tech vendor
The technical support is good, but not great.
Read full review of Planview Daptiv »
Allan Shafer
IT Architect at a healthcare company
The technical support seems strong. I know they've started doing some more off-shore support, and that space still...
Read full review of Planview Portfolios »
Anonymous User
Director of Project Management at a tech services company
The technical support is excellent. They are knowledgeable and quick to resolve issues. The only issue I have is with...
Read full review of Planview PPM Pro »
Kori Patrick
Technical Manager, Innovation R&D at Enbridge Gas
The technical support has been good. I use the chat feature quite a bit, so I get support right away there. I also...
Read full review of Planview IdeaPlace »
Mason Zantow
Process Improvement Facilitator-Lean Six Sigma Black Belt at a healthcare company
I haven't had to deal with them at all.
Read full review of Planview AgilePlace »
JackCaine
Agile Delivery Lead at Eliassen
I haven't contacted technical support because the product is stable, and I am not an administrator.
Read full review of Planview AgilePlace »
Anonymous User
Director of IT Application Development at a construction company
The technical support is very good. We haven't had a lot of times that we interacted with them, but every time has...
Read full review of Planview PPM Pro »
Nathan Streyle
Perfect Execution Manager at a manufacturing company
I have not had to contact customer support.
Read full review of Planview AgilePlace »
Anonymous User
Lead Intellectual Property Engineer at a manufacturing company
The technical support is very good.
Read full review of Planview IdeaPlace »
Ray Veenema
Portfolio Manager at State Of Delaware
Their support is great. When I open a case I can always cut the responses within a couple of minutes, depending on...
Read full review of Planview Portfolios »
Eli Gerson
Manager of Innovation at Ameren Corporation
Spigit's technical support is really excellent. They are so responsive to us, both in how fast they respond to us and...
Read full review of Planview IdeaPlace »
BrianHarlin
R&D Project Management Coach at Johnsonville Sausage
The technical support has been pretty good. My technical team would be able to talk more to that than myself....
Read full review of Planview Portfolios »
Anonymous User
Manufacturing Manager, Capital COE at a manufacturing company
We meet with our Planview representative once a week. If we have any questions, we just ask her, then she gets us the...
Read full review of Planview AgilePlace »
JoanSureshkumar
Sr Innovation Coordinator at Advance Auto Parts, Inc.
I love our Spigit team and the team that I have been working with. Anytime we have any issues that are quick, the IT...
Read full review of Planview IdeaPlace »
KashifKhan
IT Project Director at UT MD Anderson
The technical support is pretty good. We have opened up many cases with Planview which get addressed in a timely...
Read full review of Planview Portfolios »
Anonymous User
Sr Analyst at a financial services firm
We've used that technical support. We have faced some challenges with some of the enhancement requests that we might...
Read full review of Planview Portfolios »
MayaFlowers
Enterprise Portfolio Analyst at Wellmark
We do use the technical support. We always have a good experience. We have dedicated people who we can work with to...
Read full review of Planview Portfolios »
AdrianCamaj
Analyst at Blue Shield of California
Whenever we have issues, there is always someone ready to help us. Their people are knowledgeable and responsive....
Read full review of Planview Portfolios »
CarstenMueglitz
PPM Services Manager at Roche Diabetes Care
The customer support center is really valuable. I have had a lot of email discussions and talks with them. We have...
Read full review of Planview Portfolios »
Bobby Ozuna
Planview Portfolio Support Analyst at Thermo Fisher Scientific Inc.
I have never had to contact technical support in the five years I've used it. I've used the Planview success page and...
Read full review of Planview Portfolios »
Anonymous User
Director of Enterprise Program and Portfolio Management at a retailer
My experience with their tech support was great. We had no issues. They were responsive and knowledgeable.
Read full review of Planview Portfolios »
Anonymous User
Program Manager at a energy/utilities company
I would say that up until about a month ago, I was very pleased with the assistance. Then I got a new person on...
Read full review of Planview ProjectPlace »
Sabrina D'Aurora
Business Analyst II at a financial services firm
I've never seen customer support like them before. I can put in a case and I usually have a resolution within an hour...
Read full review of Planview PPM Pro »
Katherine Gallegly
IT Project Analyst at Tractor Supply Company
I think they've been helpful and we have never had any big major crashes. But, with any minor glitches we had, they...
Read full review of Planview Portfolios »
Anonymous User
Senior Enterprise Architect at a financial services firm
Customer Service: 7 out of 10 Technical Support: 7 out of 10
Read full review of Planview Portfolios »
Anonymous User
Product Manager at a tech vendor
The core team deals with support, and I don't deal with it directly. My interactions are primarily with the core...
Read full review of Planview AdaptiveWork »

Review 1 of 30

Technical Support

No Data Available

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