Compare OPSWAT vs SonicWall

OPSWAT

Based on 17 reviews.

SonicWall

Based on 296 reviews.

Sample Customers

SonicWall Email Security

Star Kay White, Locala Community Partnerships

SonicWall Capture Advanced Threat Protection

Wonder Cement, Foster Clark Products

SonicWall Capture Client

Luton College

Popular Solutions

MetaDefender

5 reviews

MetaDefender Email Security Solutions

0 reviews

MetaDefender Storage Security

3 reviews

SonicWall NSa

12 reviews

SonicWall TZ

9 reviews

SonicWall NSv

20 reviews

Top Industries

Construction Company

13%

Financial Services Firm

Healthcare Company

Manufacturing Company

Computer Software Company

10%

Comms Service Provider

Manufacturing Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Lhami Bilici
Cyber Security Engineer at NSC BİLİŞİM HİZMETLERİ TİC LTD ŞTİ
MetaDefender Storage Security is mainly used for securing data storage systems, especially in scenarios where...
Read full review of MetaDefender Storage Security »
Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
MetaDefender Drive's main use case is to scan endpoints for threats with multi-scanning and vulnerability detection...
Read full review of MetaDefender Drive »
Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
There are multiple use cases for MetaDefender Endpoint. The main one is a compliance check and system compliance...
Read full review of MetaDefender Endpoint »
Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
The clients are using the product for secure file exchange between the internal organization as well as to external...
Read full review of MetaDefender Managed File Transfer (MFT) »
Anonymous User
Partner Account manager at a wholesaler/distributor
MetaDefender serves as a file security gateway that scans, cleans, and sanitizes files before they are allowed on the...
Read full review of MetaDefender »

Review 1 of 5

Kallamuddin Ansari
Cyber Security Consultant at ProTechmanize
My main use case for SonicWall Cloud Secure Edge (CSE) is for remote and hybrid work access, specifically for Zero...
Read full review of SonicWall Cloud Secure Edge (CSE) »
SyedTaha
Head of IT and Information Security at GLEEDS USA INC
The solution is used to detect intrusion, web filtering, and network monitoring.
Read full review of SonicWall NSSP »
Ashutosh Jha
Project Engineer at IT Solution
My main use case for SonicWall Managed Detection and Response is for log incident, log identification, and...
Read full review of SonicWall Managed Detection and Response »
Samodthemiya Gamage
Senior Cybersecurity Analyst at a tech company
I usually use SonicWall NSv for the primary security perspective, including hybrid and multi-cloud security gateway,...
Read full review of SonicWall NSv »
Hesdi Triantono
Product Manager at wahana piranti teknologi
The solution is used primarily in hospitality, specifically hotels, and manufacturing sectors. Approximately 70% of...
Read full review of SonicWall Capture Client »

Review 1 of 5

Customer Service

Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
The technical support from the vendor is good.
Read full review of MetaDefender Endpoint »
Eido Ben Noun
Cyber Security Architect at Diffiesec
I have contacted the technical support of OPSWAT. The quality of answers from support has been very good most of the...
Read full review of MetaDefender »
Aaron Alornyenu
Mr at a financial services firm
The technical support team responds quickly.
Read full review of MetaDefender Email Security Solutions »
Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
For technical support, I would give it 10 out of 10 points. Support is excellent.
Read full review of MetaDefender Managed File Transfer (MFT) »
Lhami Bilici
Cyber Security Engineer at NSC BİLİŞİM HİZMETLERİ TİC LTD ŞTİ
The customer support for MetaDefender Storage Security is well regarded. Many users appreciate the responsiveness and...
Read full review of MetaDefender Storage Security »
Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
Opswat's support and engineering team deserve excellent marks, with a rating of ten points.
Read full review of MetaDefender Drive »
JaiminDalwadi
Delivery Lead at altisec
The support is excellent; engineers are available as and when support is required. The rating for support would be...
Read full review of MetaAccess »
Anonymous User
Co Founder / CEO at a tech company
The technical support is good.
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Partner Account manager at a wholesaler/distributor
Customer support for MetaDefender Storage Security is excellent, as we work closely with Customer Service Managers,...
Read full review of MetaDefender Storage Security »
Salbu Kumar
Manager at Cyvogenix
Support for MetaDefender is very responsive, though sometimes complex issues take time to resolve.
Read full review of MetaDefender »
Rishav Kumar
Senior Cybersecurity Analyst at a tech services company
Customer support for MetaDefender Storage Security is good, though my requests have been regarding license...
Read full review of MetaDefender Storage Security »
Anonymous User
Cyber Security Engineer at a security firm
We work with the support team on a daily and weekly basis.
Read full review of OPSWAT Filescan Sandbox »
Anonymous User
Cyber Security Specialist at a insurance company
The support is good, really responsive. They usually respond within two hours or less, and we fix issues in about two...
Read full review of MetaDefender »
RamonMedina
Senior Information Systems Engineer at Liberty Pumps, Inc.
In the beginning, I might have contacted technical support, and I recall them being pretty responsive.
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Partner Account manager at a wholesaler/distributor
Customer support from Opswat is commendable. Their customer service team, distribution team, and regional sales...
Read full review of MetaDefender »

Review 1 of 15

Maheshbabu T
Project Manager at CGG
I rate SonicWall support eight out of 10. It's good.
Read full review of SonicWall SMA »
Mayur_Patel
Chief Commercial Officer at InnovAge Home Care
I am very grateful for the support.
Read full review of SonicWall NSa »
Joydeep Dey
System Administrator at Sensorise Digital Services Private Limited
The technical support was not able to resolve some of my issues.
Read full review of SonicWall TZ »
Fansa Kusuma
Network Security Engineer at PT Wahana Piranti Teknologi
My rating for the technical support and knowledge base for SonicWall Capture Client is five out of five because even...
Read full review of SonicWall Capture Client »
Mahendra Basera
Sr.Engineer at Akara Capital Advisor Pvt. Ltd.
When we face any challenges or technical issues with the firewall, SonicWall support is always available to help us...
Read full review of SonicWall NSa »
ArunKumar1
IT Administrator at a healthcare company
The support from SonicWall Email Security is excellent. I rate support from SonicWall Email Security a four out of five.
Read full review of SonicWall Email Security »
Rich Hoult
President at Vector One IT Solutions
I rate SonicWall support six out of 10. The tech support could be better. There's definitely a language barrier when...
Read full review of SonicWall TZ »
Bart Flores Jr
System Specialist at MEC Networks Corporation
I provide support for the SonicWave Access Points.
Read full review of SonicWall SonicWave Access Points »
Robbie Dunn
Security Implementation Manager at a tech services company
Customer support from SonicWall could see some improvement. With the number of items that SonicWall has going on at...
Read full review of SonicWall NSv »
PhosikaSithisane
Power System Engineer at a retailer
It is difficult to contact SonicWall Email Security’s technical support team.
Read full review of SonicWall Email Security »
Suman Meena
Information Technology Manager at Renaissance Services
The technical support for SonicWall NSa is a two on a scale of one to ten. It isn't good because SonicWall support...
Read full review of SonicWall NSa »
RamaswamyK
M. I. S. Manager at Ruby Mills Ltd
I have contacted their technical support, and I have received good support.
Read full review of SonicWall NSa »
Anonymous User
Manager at a manufacturing company
Tech support is okay, but the product needs much improvement.
Read full review of SonicWall NSa »
Anonymous User
DPO - Especialista em Proteção de Dados at a tech services company
We don't like the technical support much. There is a long wait time to get a response.
Read full review of SonicWall TZ »
Antonio Galvao
CIO at ENGEREDE SOLUÇÕES EM TI
They have a good technical support. I have no problem with them.
Read full review of SonicWall TZ »
Roy Haddad
Director at FOXMINDS Solutions LLC
The technical support is excellent.
Read full review of SonicWall TZ »
Darshil Sanghvi
Consultant at a tech services company
The technical support was very responsive.
Read full review of SonicWall NSa »
A.H.M. Amimul Ahsan
Managing director at Avalon Technology Ltd
We're satisfied with the customer support and so are our clients.
Read full review of SonicWall Email Security »
Sergi Pinto
Internet Manager at MICROBLAU SL
Technical support is great. They are helpful and responsive. We are quite happy with their capabilities.
Read full review of SonicWall NSa »
Anonymous User
Executive Project Manager at a non-profit
The support for SonicWall TZ is good.
Read full review of SonicWall TZ »
Aziz-Ahmed
Group IT Manager at Direct Remit Limited
SonicWall NSa's technical support is quite good because they respond and solve our issues whenever we call them.
Read full review of SonicWall NSa »
Flavio Soares
Senior Systems Administrator at a manufacturing company
The support is good. I like dealing with them because I have been able to solve all of my issues with first-level...
Read full review of SonicWall Netextender »
Patti Braun
WCOIL/IT Department at Lima Central Catholic
The customer service is always very good!
Read full review of SonicWall TZ »
MuraliGovindarajan
Senior Manager at a insurance company
SonicWall support is good.
Read full review of SonicWall NSa »
Kelly Sietmann
Senior Manager Information Technology Infrastructure at a wholesaler/distributor
The technical support is great.
Read full review of SonicWall NSa »
Anonymous User
CEO at a recruiting/HR firm
I have been fortunate to work with a solution specialist company that consistently provided tech support. They...
Read full review of SonicWall NSv »
Svein Jensen
Senior Engineer at KDsystems
I haven't tried technical support yet, so I haven't needed support yet on anything.
Read full review of SonicWall TZ »
Barry Arendt
Owner at ThinkEzIT
The support at SonicWall is wonderful; if you run into a bind, they're able to help you. I would rate their support a...
Read full review of SonicWall SMA »
Anonymous User
Head of IT at a engineering company
I never needed their support.
Read full review of SonicWall TZ »
Darshil Sanghvi
Consultant at a tech services company
I have not contacted technical support.
Read full review of SonicWall CFS »

Review 1 of 30

Technical Support

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