Compare OpenText vs Qlik

OpenText

Based on 1765 reviews.

Qlik

Based on 445 reviews.

Overview

US$ $1,624. million OpenText software applications manage content or unstructured data for most types of governance, efficiency and monetization requirements in large companies, government agencies and professional service firms. OpenText solutions are aimed at addressing information management requirements, including the management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.

Information Not Available

Sample Customers

OpenText Trading Grid

Autoliv, Hella, Hutchinson, Michelin

OpenText Data Integrator

Vermont Information Processing Inc., Yantian International Container Terminals, Dole, Tandy Brands Accessories

OpenText Intelligence

Sasktel, NSBSL

OpenText Magellan

Westpac Banking Corporation, North Star BlueScope Steel, E&J Gallo Winery, Legal & General America

OpenText Migrate

Computrade Malaysia

QlikView

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Qlik Replicate

American Cancer Society, Fanzz, SM Retail, Smart Modular, Tangerine Bank, Wellcare

Qlik Compose

Poly-Wood

Qlik Talend Cloud

Aliaxis, Electrocomponents, M¾NCHENER VEREIN, The Sunset Group

Stitch

AB InBev, Accolade, Accor, AstraZeneca, Beachbody

Qlik Sense

Abbvie, Airbus, Barclays, BT Openreach, BMW, Daimler AG, HSBC, IKEA, Nationwide Building Society, Royal Mail Group, Sanofi, Siemens, Wendy'', Vodafone, Volvo

Popular Solutions

OpenText Application Quality Management

11 reviews

OpenText Data Protector

3 reviews

OpenText Enterprise Security Manager

5 reviews

QlikView

6 reviews

Qlik Sense

10 reviews

Qlik Talend Cloud

13 reviews

Top Industries

Financial Services Firm

13%

Manufacturing Company

10%

Construction Company

Computer Software Company

Financial Services Firm

15%

Manufacturing Company

Construction Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Himanshu_Tyagi
Lead Cybersecurity at TBO
I have been working with AWS cloud for the past six to seven years, and in my current role, I am working on AWS...
Read full review of OpenText Core Application Security »
Alejandro Stromer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
We are partners of OpenText Content Management in the area of content management and in another area of SAP...
Read full review of OpenText Content Management »
Jitendrak Naik
consultant at tcs
We primarily focus on integration of data from different source systems to warehouse loading. OpenText Analytics...
Read full review of OpenText Analytics Database (Vertica) »
ArnabPaul
Cyber Security Consultant at a tech vendor
I am currently working with several tools. For Fortify, I use SCA and WebInspect. Apart from that, I use Burp Suite...
Read full review of OpenText Dynamic Application Security Testing »
Mohammed Shoaib Abdulla
Sr. Cybersecurity Consultant IT/OT at EJADA
We do work for multiple SIEM solutions such as Splunk, QRadar, LogRhythm. My team and I mostly work on ArcSight...
Read full review of ArcSight Logger »

Review 1 of 5

Jason Hale
Enterprise Architect at Waikato Regional Council
Stitch is primarily used for integration between multiple systems in our environment. On top of that, we have data...
Read full review of Stitch »
Sushrit Moundekar
Program Manager at InfoCepts
We are using Talend Open Studio for building data pipelines in order to move data from source to the warehouse. My...
Read full review of Talend Open Studio [EOL] »
Herivao Jus Winny
IT Consultant at a tech services company
My main use cases for Talend Data Integration are ETL processes and data migration, but also automation of recurring...
Read full review of Qlik Talend Cloud »
Shraddha Waghulde
Solution Architect at Predoole Analytics
My customer's main use case for Qlik Replicate is with one of the payment banks in India. We have implemented this...
Read full review of Qlik Replicate »
Shraddha Waghulde
Solution Architect at Predoole Analytics
The main use cases involve getting data in an analyzable format. Clients should be able to analyze it through a...
Read full review of Qlik Sense »

Review 1 of 5

Customer Service

Olajide Olusegun
Network Team Lead at Atlas Security
I had an awesome support experience.
Read full review of OpenText Behavioral Signals »
Harkamal-Singh
Solution architect at NTT
The support from Micro Focus Fortify on Demand is great. They have been very good to answer our questions. They have...
Read full review of OpenText Core Application Security »
Anonymous User
Information Security Lead Consultant & Application Security Specialist at a energy/utilities company
Customer Service: Customer service is excellent. Technical Support: The technical support is very good.
Read full review of OpenText Core Application Security »
Anonymous User
Subaddress Production Management at Banco Santander Mexico
It's good. People respond quickly and make it easy to understand.
Read full review of AppPulse Suite [EOL] »
David-Whitehouse
QA Lead at a financial services firm
It is not current, but when we dealt with HP, I would rate the support as a six or a seven.
Read full review of OpenText Functional Testing »
Anonymous User
Pp at a financial services firm
The tech support is not so great so far. At least as far as the HPE tech support is concerned. Before, when it was...
Read full review of OpenText Application Quality Management »
Bijal Sanghavi
Group Chief Technology Officer at Netcore Solutions
The technical support from Vertica is good, but the fixes take a long time if there is a problem. I rate the support...
Read full review of OpenText Analytics Database (Vertica) »
Anonymous User
Senior Manager Strategic Alliances and Customer Relations, SAP Enterprise Applications at a computer software company
We have not contacted technical support.
Read full review of OpenText Content Management »
Anonymous User
Vice President of Infrastructure Management at a transportation company
An eight out of 10.
Read full review of Micro Focus OpenView [EOL] »
Anonymous User
QA Manager and Manager Systems Test at a renewables & environment company
Customer Service: Our vendor is 10/10, but HP is 7/10. Technical Support: Our vendor is 10/10, but HP is 8/10.
Read full review of OpenText Application Quality Management »
Anonymous User
Director Technical Service - Monitoring Engineering at a recruiting/HR firm
It depends. When you purchase the product, you have somebody managing your account that always handles your case,...
Read full review of OpenText SiteScope »
Anonymous User
Senior systems engineer at a manufacturing company
They helped us a lot during deployment, but on a day-to-day basis, whenever we have any issues, there is a lot of...
Read full review of OpenText Enterprise Performance Engineering (LoadRunner Enterprise) »
Anonymous User
Chief Technological Officer at a tech consulting company
Their technical support is generally good. On a scale of five, I'd give them four out of five.
Read full review of OpenText Enterprise Security Manager »
Anonymous User
Head and Vice President at a financial services firm
Regarding technical support, the first tier is terrible as always, but after escalation the experience was perfect....
Read full review of Micro Focus Asset Manager [EOL] »
Gerd Fladrich
Test Manager at a financial services firm
Tech support is very good. We are in direct contact with the guys from Tel Aviv and it's very good. We're in touch by...
Read full review of OpenText Software Delivery Management »
Anonymous User
IT Specialist
Technical support is good.
Read full review of OpenText Application Quality Management »
Tony Rigby
CTO for Microsoft & Infrastructure Platforms at Amey
We use technical support all the time. We have parent technical support people from HPE working on our account and...
Read full review of OpenText Cloud Service Automation »
Anonymous User
Information Systems Manager at a healthcare company
In my experience, support really rocks it! I had an opportunity to meet great people, very human and engineers.
Read full review of Sentinel »
Anonymous User
Lead Performance Architect at a tech company
Customer Service: Good Technical Support: The level of customer service / technical support is satisfactory, with a...
Read full review of OpenText Core Performance Engineering (LoadRunner Cloud) »
Anonymous User
Sr. Manager - IT Systems at a transportation company
The level of support is lacking. They need to step up the level of service they offer. We aren't 100% satisfied. They...
Read full review of OpenText Data Protector »
Anonymous User
HP TRIM Consultant at a government
Technical staff/support is good. Some of them whom I deal with are pretty good and some of them are just smart...
Read full review of OpenText Content Manager »
Anonymous User
Infrastructure Manager at a mining and metals company
We have logged calls with technical support. We've had a few challenges, but they've managed to overcome them....
Read full review of OpenText Data Protector »
Anonymous User
Solution Architect at a tech company
I haven't used Service Virtualization in the last two or three months but prior to that I was involved with R&D as...
Read full review of OpenText Service Virtualization »
Srinivasa Chamarty
Project Manager at a tech services company
A nine out of 10.
Read full review of OpenText Application Quality Management »
Carlos Hulot
Product and Systems Director at SPCM
We haven't had any issues with the solution. For small things that have happened, wherever we called, they got in...
Read full review of OpenText 360 for SharePoint »
Anonymous User
Technical System Analyst at a government
Customer Service: 9.5/10. Technical Support: 9.5/10.
Read full review of OpenText Data Protector »
Leon Van Niekerk
Head of Testing at Pick n Pay
I would rate their technical support a nine out of ten. Their support is quite good. There will always be room for...
Read full review of OpenText Application Quality Management »
Anonymous User
Quality Assurance Software Management at a healthcare company
I've never used tech support. We have an individual that works closely with HP. Any technical issues that comes...
Read full review of OpenText Application Quality Management »
Anonymous User
Infrastructure Specialist at a insurance company
We have to raise support tickets and that's an extremely painful thing. It can take five to seven weeks. That's the...
Read full review of OpenText Data Protector »
Jumani Blango
Adjunct at University of Maryland
I've never had to contact technical support.
Read full review of OpenText Static Application Security Testing »

Review 1 of 30

MusaMongwe
Head of Data Practice at a tech consulting company
Their first level of support could do with some improvement. If I log a call or submit a problem, I tend to find that...
Read full review of Qlik Compose »
Varun Garg
Senior Vice President at Polestar Solutions & Services India Pvt Ltd
Qlik Replicate's technical support is really good if you raise your ticket properly and reach out to the right people.
Read full review of Qlik Replicate »
Celine Meesseman
Director at Ingenia
I have contacted the product's support team to be able to change the principal user in Talend Management Console.
Read full review of Talend Open Studio [EOL] »
Irshad Ahamed
Assistant Manager at a tech services company
We have contacted their technical support. It's good. We have a Talend expert in-house who handles most of the...
Read full review of Talend Open Studio [EOL] »
Anonymous User
Cloud Data Architect at a comms service provider
My experience with customer support for Stitch has been very bad.
Read full review of Stitch »
Anonymous User
BI Expert
Customer Service: Direct Communication, usually quick responsesTechnical Support: 9/10
Read full review of QlikView »
Arthur Kancelarovicz
BI Specialist at a educational organization
Qlik has incredible consulting people and comprehensive support professionals, solving and clarifying any questions.
Read full review of Qlik Sense »
Anonymous User
Consultant at a tech services company
Customer Service: The customer service is done by partners. So if you have knowledgeable partner the service is good,...
Read full review of QlikView »
Srikanth Penumutchu
Works
Customer service is good.
Read full review of Qlik Sense »
Anonymous User
Solution Principal at DXC
I've never tried to contact technical support. I don't have any feedback as to the quality of their services.
Read full review of Talend Open Studio [EOL] »
Anonymous User
Systems Integration Specialist at a university
I really haven't reached out to technical support. I've been just doing it on my own, going through forums, blogs,...
Read full review of Qlik Talend Cloud »
Anonymous User
R&D Manager and Co-Owner at a tech services company
Technical support is poor: We definitely use community support.
Read full review of Qlik Sense »
Srdjan Grbic
Financial Controller with task of Business Intelligence Implementation at a wholesaler/distributor
I am totally satisfied with technical support from Qlik.
Read full review of QlikView »
ManFin32102
Manager, Financial Systems Deployment, EPSI at a healthcare company
We usually use a partner for technical support, so I cannot really rate the service.
Read full review of QlikView »
Anonymous User
Business Intelligence Consultant at a tech services company
I rate the level of customer service and technical support 9/10.
Read full review of QlikView »
AshrafOmar Hussein
Business Intelligence and Data warehouse Section Head & Pre-Sales at a tech services company
I would suggest enhancement and improvement in the support program of Talend to have a real Talend expert working...
Read full review of Qlik Talend Cloud »
Anonymous User
Head Of Business Intelligence at a consultancy
I've never spoken to technical support. If there is anything wrong, we speak with our tech team and then they speak...
Read full review of QlikView »
Anonymous User
Practice Head, Analytics at a tech services company
I would give technical support of Talend open studio an eight out of ten.
Read full review of Talend Open Studio [EOL] »
Anonymous User
Senior Data Maanger at a recreational facilities/services company
I haven't interacted with customer support, so I cannot evaluate that aspect.
Read full review of Stitch »
Anonymous User
Operations Officer Team Leader at a consultancy
I don't have any communication with technical support.
Read full review of QlikView »
Anonymous User
Enterprise Data Architect at a manufacturing company
The technical support services are good. However, they could prioritize critical issues. This particular area needs...
Read full review of QlikView »
Anonymous User
Database Expert at a university
Support and customer service are highly rated.
Read full review of QlikView »
Anonymous User
Solutions Manager Business Intelligence at a marketing services firm
Technical support is good, but could be improved.
Read full review of QlikView »
Herivao Jus Winny
IT Consultant at a tech services company
Customer support for Talend Data Integration has been helpful. The support team is responsive when we raise issues,...
Read full review of Qlik Talend Cloud »
Anonymous User
Consultor QlikView at a tech services company
Technical support provides high-level service.
Read full review of QlikView »
Anonymous User
Senior Enterprise Information Architect at a transportation company
To be frank, at the beginning, it was very, very difficult. Now, I think that Talend understands what our challenges...
Read full review of Talend Data Fabric »
Anonymous User
Works
This solution has great support.
Read full review of Qlik Sense »
Anonymous User
Data Architect at a comms service provider
Actually, I can’t remember any issue that I was required to check with customer service or technical support. For...
Read full review of QlikView »
Anonymous User
Information Publishing Portfolio Manager at a comms service provider
Our implementation provider is very capable, but it is important to partner with a vendor who has industry, regional...
Read full review of QlikView »
Anonymous User
Project Manager, Global Business Intelligence & Analytics at a media company
Technical support is OK. We work with a vendor partner. We have no direct interaction with Qlik.
Read full review of QlikView »

Review 1 of 30

Technical Support

No Data Available

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