Compare NSFOCUS vs Splunk

NSFOCUS

Based on 1 review.

Splunk

Based on 945 reviews.

Sample Customers

NSFOCUS NGIPS

G20 Summit 2016

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Popular Solutions

NSFOCUS Web Application Firewall

0 reviews

Splunk Enterprise Security

161 reviews

Splunk AppDynamics

34 reviews

Splunk Observability Cloud

43 reviews

Top Industries

Comms Service Provider

15%

Manufacturing Company

10%

Computer Software Company

University

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Desktop Engineer at a media company
The solution is set up for application protection. We also use some application software in our data center to...
Read full review of NSFOCUS Web Application Firewall »

Review 1 of 1

Dhananjay Dileep
Senior Software Engineer at a consultancy
I have been using Splunk Observability Cloud for the past one year in my career. Splunk Observability Cloud has been...
Read full review of Splunk Observability Cloud »
Anonymous User
Senior Manager at a financial services firm
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
DevendraKumar1
Technology lead at a consultancy
I am using Splunk AppDynamics for application support and production support. I have worked for an alert system,...
Read full review of Splunk AppDynamics »
Shiboo Suren
Manager cybersecurity at a manufacturing company
I work with Splunk SOAR as well. We mostly use it for phishing-related use cases, brute force-related use cases, and...
Read full review of Splunk SOAR »
Siva Kuppala
Enterprise Architect at a tech vendor
The main use cases for Splunk User Behavior Analytics include threat detection. I detect insider threats, compromised...
Read full review of Splunk User Behavior Analytics »

Review 1 of 5

Customer Service

No Data Available

Himanshu Tejwani
Platform Architect at a tech services company
We have not opted for paid support but have utilized community support, which is good but could benefit from more...
Read full review of Splunk Enterprise Platform »
Chandan-Kumar
Director for the End-User Performance at a financial services firm
Overall, technical support has been very good. We're very satisfied with their level of support. So far, it's been...
Read full review of Splunk AppDynamics »
Mack Scott
Cyber Security Network Security Engineer at a manufacturing company
Splunk's customer service is great and impeccable. I believe that they have been a very valuable resource to our...
Read full review of Splunk SOAR »
Balamurali Vellalath
Practice Head-CyberSecurity at a computer software company
In terms of technical support, we don't have any issues, as the professional services which they have extended to us...
Read full review of Splunk Enterprise Security »
Dishank Saxena
Site Reliability Engineering Manager & DevOps Lead Global at a tech vendor
I've contacted support multiple times. Their service is average. They are not very quick.
Read full review of Splunk ITSI (IT Service Intelligence) »
LeslieTaylor
Consultant at a computer software company
I haven't contacted the tool's support.
Read full review of Splunk Enterprise Platform »
Nagendra Nekkala.
Senior Manager ICT & at a logistics company
I would rate its customer service and support eight out of ten.
Read full review of Splunk Observability Cloud »
Parthiban Santhanakrishnan
Director of Performance Testing at a tech vendor
There is good support available when needed.
Read full review of Splunk AppDynamics »
Chinsheng Chen
Director at a program development consultancy
I would give it the highest rating in terms of technical support. The support engineer responds to questions very...
Read full review of Splunk AppDynamics »
Anonymous User
Solutions Consultant at a tech services company
They have pretty much good documentation and good training. Their documentation is a lot better than Qlik Sense.
Read full review of Splunk Enterprise Security »
Anonymous User
Manager at a consultancy
We use a licensed third-party Splunk partner for support, and I haven't heard of any issues so far.
Read full review of Splunk Enterprise Security »
Anonymous User
Technical Project Lead, Systems Architect at a tech services company
Technical support is slow. Basically, we mail, we wait, we mail. But I think depending on the priority they take...
Read full review of Splunk AppDynamics »
Anonymous User
Systems Performance Management Intern at a hospitality company
We have used technical support. They have been proactive in answering all our queries.
Read full review of Splunk AppDynamics »
Anonymous User
Systems Analyst at a energy/utilities company
I did open up one incident and it was resolved. I didn't really like the answer that came back, but it worked.
Read full review of Splunk AppDynamics »
Anonymous User
Senior Application Support Specialist - ITIL® at a hospitality company
Customer Service: It’s good, they have really fast response times. Technical Support: Excellent in terms of...
Read full review of Splunk AppDynamics »
Neel Bhosale
Data Analyst at a tech vendor
I haven't had discussions with technical support for Splunk Enterprise Security as I've never needed to escalate...
Read full review of Splunk Enterprise Security »
Anonymous User
IT System Developer/Admin at a manufacturing company
The customer service/technical support was helpful and they answered my questions as best they could.
Read full review of Splunk Enterprise Security »
Jerry Castille
Chief Architect at a tech services company
I haven't heard any complaints about the technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
Consultant at a financial services firm
We have raised multiple tickets. Some of them are good, and some of them can be better. Overall, their technical...
Read full review of Splunk Enterprise Security »
Anonymous User
Info Sec Consultant at a consultancy
For me, it’s always support and training that need improvement, as both of these are crucial to using a product...
Read full review of Splunk AppDynamics »
Tim Whitlock
Senior analyst in investigations at a manufacturing company
I have no experience with the solution's technical support team.
Read full review of Splunk Cloud Platform »
Anonymous User
Performance Test Engineer at a insurance company
We have technical support. We have the technical services. We work with one of their engineers on a monthly basis....
Read full review of Splunk AppDynamics »
Anonymous User
Quality Assurance Expert at a tech company
We got our questions answered in a timely manner.
Read full review of Splunk AppDynamics »
Abdullah El Deeb
Technical Consultant/Instructor at a tech services company
Technical support is very helpful. They make contacting them easy.
Read full review of Splunk Observability Cloud »
Gokul Rajendran
Mr at a educational organization
I haven't had to contact the support yet. We have a separate team that maintains and builds our relationship with...
Read full review of Splunk Observability Cloud »
Anonymous User
Senior Director, Detection Engineering Cyber Defense Services at a insurance company
The solution's technical support can be hit or miss, but it is mostly positive. I can't give you all the scenarios,...
Read full review of Splunk Enterprise Security »
Anonymous User
Application Performance Engineer at a computer software company
The technical support was one of the absolute best in the industry. Tickets are promptly processed and escalated....
Read full review of Splunk AppDynamics »
Anonymous User
Cyber Security Manager at a tech vendor
Whenever we raise any support case in Splunk, even after providing the required information, if a person is working...
Read full review of Splunk Enterprise Security »
ANDRZEJ KRZYSZTOF PILAT
IT Admin
Support is important for improvements. My thoughts on better support include better knowledge base and better...
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Anonymous User
Project architect at a computer software company
Technical support is great.
Read full review of Splunk AppDynamics »

Review 1 of 30

Technical Support

No Data Available

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