Compare NSFOCUS vs Splunk

NSFOCUS

Based on 1 review.

Splunk

Based on 1252 reviews.

Sample Customers

NSFOCUS NGIPS

G20 Summit 2016

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Popular Solutions

NSFOCUS Web Application Firewall

0 reviews

Splunk Enterprise Security

167 reviews

Splunk AppDynamics

37 reviews

Splunk Cloud Platform

62 reviews

Top Industries

Construction Company

25%

Financial Services Firm

13%

Comms Service Provider

12%

Outsourcing Company

13%

Financial Services Firm

12%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Desktop Engineer at eros international media ltd
The solution is set up for application protection. We also use some application software in our data center to...
Read full review of NSFOCUS Web Application Firewall »

Review 1 of 1

Sathis-Kumar
Senior Manager at Bank of America
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
Vikash Kushwaha
Full-Stack Software Engineer at mindpathtech
We agreed to speak about Splunk SOAR this time. I have worked with Splunk SOAR since 2025. I work with Splunk SOAR as...
Read full review of Splunk SOAR »
Yasir Amin
Sr. Solution Architect, Project Manager at The National Commercial Bank
The primary use case for Splunk AppDynamics is to find the root cause diagnostics for issues. I am currently using...
Read full review of Splunk AppDynamics »
Purnambica Kolavennu
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
I have been working for the past two to three years in the agriculture skilling sector. I work at the intersection of...
Read full review of Splunk Observability Cloud »
Anonymous User
Partner Account Manager at a wholesaler/distributor
Splunk Cloud Platform is my main use case, which we sell to our channel partners within the channel community that...
Read full review of Splunk Cloud Platform »

Review 1 of 5

Customer Service

No Data Available

Chimdi Profitearne
Cybersecurity and Ethical Hacking at NUPAT TECHNOLOGIES
I have not needed any help from the support team at Splunk before, so I have not required any assistance from them.
Read full review of Splunk Enterprise Security »
Swetha Mahasivbhattu
Performance Test Engineer at CEI
I have experience with the solution's technical support. The solution's technical support is fine and responsive. I...
Read full review of Splunk AppDynamics »
Dwarika Nath Mohanty
Works at a tech services company
I would rate the technical support as eight point five to nine, reflecting my extensive experience over the past...
Read full review of Splunk ITSI (IT Service Intelligence) »
Vsadalaga Sadalga
Soc Analyst at a manufacturing company
The customer support for Splunk Enterprise Platform is good.
Read full review of Splunk Enterprise Platform »
Fanindra Doifode
Jr Soc Analyst at Wysetek Systems Technologists Pvt. Ltd
I would rate Splunk's customer service and technical support an 8 out of 10.
Read full review of Splunk Enterprise Security »
MihaiHristache
Manager, Information Technology at Endava
The technical support is very good with Splunk.
Read full review of Splunk Observability Cloud »
Raymond De Rooij
Product Owner at ABN AMRO Bank N.V.
I have not been in contact with technical support from Splunk.
Read full review of Splunk Enterprise Security »
Shubham Sinha.
Senior Principal Information Security Analyst at Veritas Technologies LLC
We have contacted their tech support many times. They are readily available if I raise a P-1 ticket, because SOAR is...
Read full review of Splunk SOAR »
MariyadasuKunti
Sr Solution Architect at Wipro Limited
From a scale of one to ten, I rate the technical support an eight, based on my experiences raising tickets for Splunk...
Read full review of Splunk Observability Cloud »
Oluwatoyin Deinde
Head, Production Assurance and Customer Care at a financial services firm
I am not very impressed with support. The service could be better.
Read full review of Splunk AppDynamics »
Vikram Cherala
Senior advisor at TekWissen India
I rate Splunk technical support seven out of 10. We rarely rely on Splunk support except for critical upgrades and...
Read full review of Splunk Enterprise Security »
Nakul Agarwal
Splunk architect at Schwarz IT KG
We use Splunk Operator on Kubernetes, so it's not on-prem or Splunk Cloud. Customer support is not good at all. For...
Read full review of Splunk Enterprise Security »
Stanley Kmiec
Principal, Cybersecty and Infra at PNM Resources Inc
We have had some confusion around some of our requests, but I understand. We have to work through and get proper...
Read full review of Splunk Cloud Platform »
Gallc Gallc
information security architect at a energy/utilities company
Customer support for Splunk Enterprise Security is excellent. I give the customer support a 10 on a scale of 1 to 10.
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Technical Lead at a financial services firm
The technical support is good.
Read full review of Splunk Enterprise Security »
Anonymous User
Application Architect at a financial services firm
We had a gentleman from technical support who came on site for about a week to do training with us. In that one week,...
Read full review of Splunk AppDynamics »
Anonymous User
Lead Solutions Architect at a government
I've been working with Splunk for several years now, and I've always found them very responsive and supportive in a...
Read full review of Splunk Enterprise Security »
Anonymous User
Security Engineer at a financial services firm
So far, customer support for Splunk Enterprise Security has been great.
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Cyber Security Analyst at a energy/utilities company
Customer support was better in the past and it is hard to find really good support. I think that it has all been...
Read full review of Splunk Enterprise Security »
Nilesh Bhate
Delivery Partner APAC and MEA at Tata Consultancy
Splunk's technical support is very fast.
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Production Support Analyst III/ Enterprise Monitoring at a insurance company
AppDynamics technical support is top notch.
Read full review of Splunk AppDynamics »
Anonymous User
Splunk Architect at a government
We had a support person who was instrumental in getting it set up. I would rate support an eight out of ten. It's...
Read full review of Splunk ITSI (IT Service Intelligence) »
Abhishek Kalokhe
SIEM Engineer at a manufacturing company
I occasionally get in touch with Splunk technical support, usually regarding data onboarding. These include routine...
Read full review of Splunk Cloud Platform »
Nishant J
Marketing Intelligence Expert at a financial services firm
I have no experience contacting Splunk IT Service Intelligence (ITSI) technical support.
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Consultant APM et Performance at a tech vendor
We create a lot of support tickets with AppDynamics. We've been using the solution for a few years now. The support...
Read full review of Splunk AppDynamics »
Travis Curley_
Senior Incident & Threat Responder at a media company
Customer support for Splunk Cloud Platform has been good to our company.
Read full review of Splunk Cloud Platform »
Anonymous User
Business Development Manager at a tech services company
AppDynamics' technical support is okay, though there's quite a lot of self-service.
Read full review of Splunk AppDynamics »
Anonymous User
Business Analyst at a retailer
I can say that support is good.
Read full review of Splunk Enterprise Security »
Amine Besrour.
Risk Manager at Samapartners
I contacted Splunk support once for a separate product.
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Information Security Engineer at a tech company
I have had a very nice experience with Splunk's technical support and customer service teams. They're fast to respond...
Read full review of Splunk SOAR »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.