Compare NSFOCUS vs SonicWall

NSFOCUS

Based on 1 review.

SonicWall

Based on 297 reviews.

Sample Customers

NSFOCUS Web Application Firewall

2016 G20 Summit

Popular Solutions

NSFOCUS Web Application Firewall

0 reviews

SonicWall NSa

4 reviews

SonicWall TZ

6 reviews

SonicWall NSv

20 reviews

Top Industries

Construction Company

25%

Financial Services Firm

13%

Comms Service Provider

12%

Outsourcing Company

11%

Construction Company

10%

Manufacturing Company

10%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Desktop Engineer at eros international media ltd
The solution is set up for application protection. We also use some application software in our data center to...
Read full review of NSFOCUS Web Application Firewall »

Review 1 of 1

Kallamuddin Ansari
Cyber Security Consultant at HR Software Solution
My main use case for SonicWall Cloud Secure Edge (CSE) is for remote and hybrid work access, specifically for Zero...
Read full review of SonicWall Cloud Secure Edge (CSE) »
Alex Salguero
CISO at PCRA
We have a partnership with SonicWall, and we are not just a customer, but a user. We have been partners since 2012...
Read full review of SonicWall Capture Client »
Ashutosh Jha
Project engineer at IT Solution india private limited
My main use case for SonicWall Managed Detection and Response is for log incident, log identification, and...
Read full review of SonicWall Managed Detection and Response »
Mahendra Basera
Sr. Engineer at InterGlobe Technology Quotient
We have SonicWall NSa models including NSA 2600, NSA 3600, and 6600 firewalls in our environment.We have used the...
Read full review of SonicWall NSa »
Samodthemiya Gamage
Senior Cybersecurity Analyst at a tech company
I usually use SonicWall NSv for the primary security perspective, including hybrid and multi-cloud security gateway,...
Read full review of SonicWall NSv »

Review 1 of 5

Customer Service

No Data Available

LUIZ FERNANDO MARIANO SILVA
Data Office Protect - DPO at DATATRUSTY TECNOLOGIA
The technical support services are satisfactory.
Read full review of SonicWall Global VPN Client »
PhosikaSithisane
Power System Engineer at a retailer
It is difficult to contact SonicWall Email Security’s technical support team.
Read full review of SonicWall Email Security »
RajeshKumar20
Senior Engineer at Team Computers
The solution’s technical support is good.
Read full review of SonicWall NSv »
Winsley De Oliveira
Owner at ANOC
Whenever I asked for SonicWall support, I had great support, technical references, and the solution.
Read full review of SonicWall SonicWave Access Points »
Mark Richmond
Chief Technology Officer at Next Level Communications
The customer support team is very good in terms of response time and knowledge.
Read full review of SonicWall Capture Security appliance (CSa) »
Swapnil Kulkarni
System Administrator at Ador Powertron Ltd.
Technical support from SonicWall Email Security is great with no issues.
Read full review of SonicWall Email Security »
Scott Cassidy
Chief Technology Officer at Nexa SecureIT
SonicWall TZ offers 24/7 support. Its technical support is good. They know the product well. They will even log in to...
Read full review of SonicWall TZ »
Luke Wainwright
Cybersecurity Engineer at Networks Unlimited Africa
I had experience with support in the past and I found them to be helpful and responsive. I was very pleased with...
Read full review of SonicWall NSa »
AlaaMady
System Administrator at a insurance company
Technical support is knowledgeable, yet they are not fast. To be honest, they are good.
Read full review of SonicWall TZ »
Munjal Bhalgama
Owner at IT CARE
I would rate the responsiveness of the technical support from SonicWall as 9 to 10.
Read full review of SonicWall NSv »
Anonymous User
President at a tech services company
SonicWall has exceptional tech support. I would rate checkpoint support best, SonicWall next, and Fortinet would be...
Read full review of SonicWall NSa »
Roy Haddad
Director at FOXMINDS Solutions LLC
The technical support is excellent.
Read full review of SonicWall TZ »
Rajendra Burla
Manager IT/ System Administrator/ Network Administrator at Indsec
Their technical support is good. For technical support, sometimes we write directly to SonicWall, and they provide...
Read full review of SonicWall TZ »
Anonymous User
Owner\Operator
I've dealt with technical support in the past. They've been good. I'm satisfied with eh level of support they...
Read full review of SonicWall TZ »
John Holbel
President at CMIT Solutions
Their technical support is very good. If I had to pick between the top three firewalls with all things being equal, I...
Read full review of SonicWall NSSP »
Anonymous User
IT Manager at a retailer
I would give technical support and rating of 8/10. Most of the time support is with foreign staff and can be hard to...
Read full review of SonicWall TZ »
ITSuperv67
IT Supervisor at a construction company
We used it on one occasion. It was quite straight forward. We have a 24/7 support service option. The people who...
Read full review of SonicWall TZ »
Anonymous User
Head Information Technology at a manufacturing company
The technical support is not very good. There is a facility called Geofencing where you can block IP addresses or...
Read full review of SonicWall TZ »
ShaikSajid
Network & System Engineer at Construction Products Holding Company
I've had a good experience with technical support.
Read full review of SonicWall TZ »
MohammadAta
Technical Manager, NOC at TEXUM JORDAN
We haven't needed to contact customer support.
Read full review of SonicWall Capture Advanced Threat Protection »
ShatrughanSingh
Senior Member Of Technical Staff at Flexera
Technical support is good, there is no issue.
Read full review of SonicWall TZ »
Sadiq Abdulwahab
Network Administrator at N S PHARMACY SDN.BHD.
There is no support offered in my country. The closest options may be South Africa and Dubai, but with the time...
Read full review of SonicWall Email Security »
Anonymous User
Network & System Engineer at a construction company
Technical support is good.
Read full review of SonicWall NSa »
Patti Braun
WCOIL/IT Department at Lima Central Catholic
The customer service is always very good!
Read full review of SonicWall TZ »
Anonymous User
IT Manager at a educational organization
We have a license for support. We can raise a ticket if we need any assistance from their support. They are good, and...
Read full review of SonicWall NSa »
Anonymous User
DPO - Especialista em Proteção de Dados at a tech services company
We don't like the technical support much. There is a long wait time to get a response.
Read full review of SonicWall TZ »
Harvey Halasan
IT Staff at Holy Name University
The support is mostly online that we have received from SonicWall NSa. I rate the support from SonicWall NSa a four...
Read full review of SonicWall NSa »
Jeremi Albrizio
Information Security Manager at a manufacturing company
I've never used SonicWall tech support.
Read full review of SonicWall NSa »
Maksim Vedernikov
Quality engineer of the 1st category at Modern Expo
I've never opened up a technical support case with the product. It's worked quite well, and we haven't run into...
Read full review of SonicWall NSa »
Balaraju K
Technical Lead at 64network security pvt ltd
Technical support is excellent.
Read full review of SonicWall NSa »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.