Compare NNT vs Trellix

NNT

Based on 5 reviews.

Trellix

Based on 140 reviews.

Sample Customers

NNT Log Tracker Enterprise

Wonga, WHSmith

FireEye Helix

Police Bank, Verisk Analytics, Teck Resources

Popular Solutions

Change Tracker Gen7 R2

1 reviews

NNT Log Tracker Enterprise

1 reviews

Trellix Endpoint Security

37 reviews

FireEye Email Security

9 reviews

FireEye Endpoint Security

9 reviews

Top Industries

Computer Software Company

19%

Comms Service Provider

19%

Government

Financial Services Firm

Comms Service Provider

20%

Computer Software Company

17%

Government

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Shyami Lakshika
Associate Engineer - Network & Security at Connex Information Technologies
Change Tracker Gen7 R2 can be used in the health sector for compliance. It can secure the patient's information.
Read full review of Change Tracker Gen7 R2 »
Jagganath Tendle
Senior Infra Manager at a tech vendor
I mainly use this solution to meet PCI compliance.
Read full review of NNT Log Tracker Enterprise »

Review 1 of 2

Anonymous User
Sr Manager - Information Security & Researcher at a tech services company
It can be used for ransomware detection and data exfiltration. It is also able to detect Remote Access Trojan (RAT).
Read full review of FireEye Endpoint Security »
Anonymous User
Sr Manager - Information Security & Researcher at a tech services company
Investigations that we conduct can become intricate and our SOC is essentially a backend exit of the client's. We...
Read full review of FireEye Managed Defense »
Anonymous User
Cyber Security Consultant at a tech consulting company
We're utilizing the solution more for security validation, mostly with our data and email measurements. That's really...
Read full review of Verodin »
Wilfred Mwigio
ITOfficer at U.S. Army Medical Research Unit - Kenya
Our use case is pretty straightforward. We have the central ePO that's running, and clients connect to it. All the...
Read full review of Trellix Endpoint Security »
Anonymous User
Information Security Analyst at a energy/utilities company
We primarily use the solution for email security. We target spam emails. We want to block spam email and all other...
Read full review of FireEye Email Security »

Review 1 of 5

Customer Service

Shyami Lakshika
Associate Engineer - Network & Security at Connex Information Technologies
I have contacted the support once and the experience was good, I was satisfied.
Read full review of Change Tracker Gen7 R2 »
Jagganath Tendle
Senior Infra Manager at a tech vendor
I contact technical support on a regular business because we have to customize things as per our requirements. They...
Read full review of NNT Log Tracker Enterprise »
Jagganath Tendle
Senior Infra Manager at a tech vendor
NNT's technical support is sound, but the overall time for resolutions could be improved.
Read full review of NNT Log Tracker Enterprise »
Anonymous User
IT Infrastructure Manager at a non-profit
Customer Service: The service we've seen from NNT to date has been extraordinarily good. Technical Support: Technical...
Read full review of NNT Log Tracker Enterprise »

Review 1 of 4

Shreyansh Sharma
Instrument and Control Engineer at a energy/utilities company
We have found the technical support to be very helpful. They are responsive and available when we need them to help...
Read full review of Trellix Endpoint Security »
BiswabhanuPanda
Tech Lead at Ivalue Infosolutions Pvt Ltd
Technical support is very responsive. Sometimes there is a delay. I understand, but it's okay.
Read full review of FireEye Helix »
Chandan-Singh
Sr Technical Consultant at a tech services company
Their tech support is based in India. They are very supportive.
Read full review of FireEye Network Security »
Simone Scatolini
System&Security engineer at Var Group SpA
They're very good. I am in contact with their support about five times a day, and they respond quickly.
Read full review of FireEye Endpoint Security »
Zubair Ahmad
Chief Manager at Arcil
We have not had direct contact with McAfee support. We have received support from the vendor. The support is...
Read full review of Trellix Endpoint Security »
Owais Yousuf
Solution Architect Security at a tech services company
Technical support is getting better now, but previously, the support was not optimum or not available. when we opened...
Read full review of Trellix Endpoint Security »
Technicalconsult568
product manager at MCS
They have a strong technical support.
Read full review of FireEye Endpoint Security »
Anonymous User
Sr Manager - Information Security & Researcher at a tech services company
The technical support is very responsive and fast. They send an email on the same day of the call.
Read full review of FireEye Email Security »
Anonymous User
NetworkEngineer informaton security at a tech services company
Customer Service: It's very good. Technical Support: It's very good.
Read full review of FireEye Network Security »
Anonymous User
Sr Manager - Information Security & Researcher at a tech services company
We are satisfied with technical support. It is good.
Read full review of FireEye Managed Defense »
Anonymous User
Intel Security Systems Engineer at a tech services company
Intel Security technical support is very efficient, although the wait times on the customer support line can be quite...
Read full review of Trellix Endpoint Security »
Anonymous User
Cyber Security Consultant at a tech consulting company
The solution's technical support is awesome. They are very responsive. Mandiant's technical support is extremely...
Read full review of Verodin »
Anonymous User
Senior Network Security Analyst at a manufacturing company
Customer Service: 8/10. Technical Support: 8/10.
Read full review of FireEye Network Security »
Anonymous User
Security Engineer at a tech services company
The customer support is good.
Read full review of Trellix Endpoint Security »
Anonymous User
Deputy Assistant Secretary
The support from the company has been wonderful. Any time we've had any issues they responded.
Read full review of FireEye Network Security »
Anonymous User
Security Analyst at a financial services firm
We receive our technical support through a third-party. Directly with FireEye, I'm not sure about technical support.
Read full review of FireEye Network Security »
Roberto Taborga
Manager at a tech company
Technical support is really great. The support is generally very fast, responding within one day.
Read full review of FireEye Endpoint Security »
Anonymous User
IT Manager at a tech services company
I've never contacted technical support. I cannot speak to how helpful or responsive they are.
Read full review of FireEye Endpoint Security »
Anonymous User
Security Professional
Customer Service: 10/10 Technical Support: 10/10 (maybe not tier 1 but every one after)
Read full review of Trellix Endpoint Security »
Anonymous User
Cyber Security Consultant at a energy/utilities company
The customer service is good.
Read full review of FireEye Endpoint Security »
Ben Payne
Senior Infrastructure Engineer at Compare The Market
I've contacted FireEye support several times. They're pretty solid. I am happy with their response so far.
Read full review of FireEye Email Security »
Daniel Son
System Engineer at a tech vendor
I have direct contact with the support at FireEye.com. It's been helpful and responsive with my cases.
Read full review of FireEye Email Security »
Anonymous User
Director Of Information Technology at a financial services firm
We don't have very good local technical support. The company really needs to build out its ability to support clients...
Read full review of Trellix Endpoint Security »
Ala Khalil
PreSales Director at a tech services company
We have our own qualified tech support team, and we do not find a need for the tech support from FireEye IT.
Read full review of FireEye Network Security »
Philippe Panardie
ciso at SDIS49
Technical support is rather good. But it's very restrictive, it's false of maintenance. If you're don't authenticate...
Read full review of FireEye Network Security »
Anonymous User
Technical Lead Specialist at a computer software company
I have contacted technical support and they are good.
Read full review of Trellix Endpoint Security »
Anonymous User
Technical Support Specalist at a government
Customer Service: I've not had to contact customer support. Technical Support: I've not had to contact tech support.
Read full review of Trellix Endpoint Security »
Renato Santos
Cyber security architect at a financial services firm
The technical support is good, they have been helpful.
Read full review of FireEye Email Security »
Anonymous User
Security, Cloud & Project Manager at a tech services company
The technical support is excellent.
Read full review of Trellix Endpoint Security »
Anonymous User
IT Infrastructure Specialist at a government
Customer Service: Customer service is excellent. Technical Support: In my experience with them, technical support is...
Read full review of Trellix Endpoint Security »

Review 1 of 30

Technical Support

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