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NICE vs Verint

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
NICE
Based on 21 reviews.
Verint
Latest Research
Overview
NICE Systems, Limited is an Israel-based company, specialising in telephone voice recording, data security, and surveillance. As well as systems that analyse this recorded data. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities. On July 28, 2009, Ze'ev Bregman was appointed as CEO, replacing Haim Shani, who stepped down to become the general manager of the Ministry of Finance of the State of Israel.Verint Systems is a Melville, New York-based analytics company which was founded in 2002. The company sells software and hardware products for security, surveillance, and business intelligence. In 1999, Comverse Infosys was combined with another division of Comverse focused on security and the communications interception market. In 2001, Verint expanded into video security by combining with Loronix Information Systems, Inc., which had been previously acquired by Comverse.
Sample Customers
NICE Workforce Optimization
Harte-Hanks Inc.
NICE CXone
MoneyGram, Honeywell, Radisson Hotel Group, AAA, New Balance, MattressFIRM, Teleflora, Best Buy
NICE Interaction Analytics
ebay Enterprise
NICE Sales Performance Management
American Airlines, Telefonica, Cable&Wireless, GoDaddy, Cablevisi‹n Argentina, Webhelp, UPC, The Home Depot, ING
NICE Robotic Automation
HelpLine, Telefonica Spain, Banca Popolare Di Sondrio
Verint Vovici
New York Life, Elavon, Technology Services Industry Association, VSP Vision Care, Tinker Federal Credit Union, St. James School in Stratford
Verint Workforce Engagement Cloud
New York Life, Elavon, VSP Vision Care
Popular Solutions
Top Industries
Computer Software Company
30%
Comms Service Provider
18%
Financial Services Firm
11%
Insurance Company
5%
Computer Software Company
22%
Comms Service Provider
21%
Insurance Company
10%
Financial Services Firm
9%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 3
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Customer Service
Review 1 of 17
No Data Available
Technical Support
No Data Available
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