Compare NetSuite vs Stripe

NetSuite

Based on 59 reviews.

Stripe

Based on 3 reviews.

Sample Customers

NetSuite ERP

2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators

Stripe Billing

Kickstarter, Instacard, Booking.com, Opentable, Shopify

Popular Solutions

6 reviews

3 reviews

1 reviews

2 reviews

Top Industries

Computer Software Company

13%

Manufacturing Company

Comms Service Provider

Retailer

Computer Software Company

20%

Financial Services Firm

Outsourcing Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Antonio Lira
Territory Manager LATAM at a tech vendor
In the past, I was implementing SAP R3, JD Edwards, VAN, X3, X7, and ProdStar Two. PeopleSoft One was also used, but...
Read full review of NetSuite OneWorld »
Greg Jacob
Executive Consultant at a recruiting/HR firm
We use NetSuite CRM+ in our environment to document sales activities. We can create and manage accounts, track...
Read full review of NetSuite CRM+ »
Antonio Lira
Territory Manager LATAM at a tech vendor
I have a lot of use cases for this solution, but my main use is for key performance indicators. We use embedded BI in...
Read full review of NetSuite Business Intelligence »
Sowmya Manda
Sr Analyst
I worked on NetSuite ERP, which is a REST interface. In Workato, we have to integrate only REST, so I have knowledge...
Read full review of NetSuite ERP »
Anonymous User
Director of eCommerce at a tech company

Read full review of Venda [EOL] »

Review 1 of 5

Yurii Petrovskyi
Full Stack Developer at a tech services company
We are using Stripe Payments as a customer for simple donation and subscription, and we are building a crowdfunding...
Read full review of Stripe Payments »

Review 1 of 1

Customer Service

Antonio Lira
Territory Manager LATAM at a tech vendor
The technical support is very good. We've been very happy with the level of support we get. They are helpful and...
Read full review of NetSuite ERP »
Antonio Lira
Territory Manager LATAM at a tech vendor
Customer Service: The service level with NetSuite is contract-based, some customers who contract the services...
Read full review of NetSuite OneWorld »
Suryansh Kaushal
Software Developer at a computer software company
For the support of NetSuite ERP, I find that you have to buy it to get fast responses. Otherwise, they're usually so-so.
Read full review of NetSuite ERP »
Mohammed Shakir Ibrahim
Regional Sales Head at a computer software company
Technical support is provided by Oracle and can be purchased from a vendor or partner. Additionally, when we sign up...
Read full review of NetSuite ERP »
Nitin Mothilall
Senior Business Analyst at a computer software company
Their official technical support takes a while to get back to you, whereas, on the user forums, which also have their...
Read full review of NetSuite ERP »
Haggit Russo
Finance Positions at a pharma/biotech company
The internal NetSuite technical support is not great, and I would rate it as a five out of ten. For better support, I...
Read full review of NetSuite ERP »
Veerender Kumar
Product Owner at a tech services company
The technical support is very good. We also have local support here in India.
Read full review of NetSuite OneWorld »
Juan Carlos Escobar Gama
Director TIC's - CMC chairman at a non-profit
At the moment, we don't have direct support for Oracle NetSuite. Instead, we are working with a third party who is an...
Read full review of NetSuite ERP »
Hubert Wentzel
Principle Consultant at a computer software company
I would rate their technical support from one to ten as a three. You are placed in a mailbox support system that is...
Read full review of NetSuite ERP »
Antonio Lira
Territory Manager LATAM at a tech vendor
I give them a ten out of ten. Their response is very fast, regardless of the language used, like Spanish, French, or...
Read full review of NetSuite OneWorld »
Antonio Lira
Territory Manager LATAM at a tech vendor
I think the NetSuite support is one of the best I've ever had.
Read full review of NetSuite Business Intelligence »
GirirajInja
Head of IT operations at a tech services company
My personal experience with NetSuite ERP support has been very good, so I'm rating support an eight out of ten.
Read full review of NetSuite ERP »
Mustafa Chaudhry
Consultant
I use SuiteAnswers to receive all the answers to my problems. I've never had to call NetSuite for support.
Read full review of NetSuite OneWorld »
Anonymous User
CIO at a engineering company
We work through a partner, so there's a filter. We've encountered responsiveness issues in the past, especially with...
Read full review of NetSuite OneWorld »
John Herndon
Sr Manager Revenue and Taxation at a consultancy
I would rate NetSuite ERP's technical support a nine, on a scale from one to 10, with one being the worst and 10...
Read full review of NetSuite ERP »
Anonymous User
Functional Consultant at a tech services company
I would give the technical support a 6/10 rating.
Read full review of NetSuite ERP »
John Freebody
Chief Financial Officer at a energy/utilities company
We relied on Cognizant for support. We had a support desk and some consultants for NetSuite support. So, it is a lot...
Read full review of NetSuite OneWorld »
Anonymous User
Customer Solution Executive at a tech services company
The technical support for this solution is not the best, because it's very, very hard to get a hold of someone who is...
Read full review of NetSuite CRM+ »
Tim
Owner at a tech services company
I don't have any issues with technical support. It depends on getting the right person. They could improve by...
Read full review of NetSuite ERP »
Anonymous User
NetSuite Administrator and DBA at a marketing services firm
Tech support is very good. If the support rep does not know the answer, they are very quick to escalate to the right...
Read full review of NetSuite OneWorld »
Adam Alalouf
Director of Information Systems at a energy/utilities company
Technical support is average to good.
Read full review of NetSuite OneWorld »
Walid Ali
Senior Engineer at a insurance company
The technical support is very good. I would rate them as a nine out of ten.
Read full review of NetSuite ERP »
Gene Hammons
Director at a tech services company
One of the things I like is that when I get a new client, there are so many videos and training opportunities. I try...
Read full review of NetSuite ERP »
Anonymous User
Chief Operating Officer at a tech services company
Technical support is excellent.
Read full review of NetSuite ERP »
Anonymous User
Senior Information Technology Manager at a mining and metals company
I was satisfied with the support.
Read full review of NetSuite ERP »
Anonymous User
Principal Consultant at a consultancy
We work in a cost-controlled environment and hence use authorized NetSuite support from India. The team provided us...
Read full review of NetSuite ERP »
Mohit V
Consultant
The NetSuite OneWorld support team is excellent and easy to contact. Support is available over the phone, by email,...
Read full review of NetSuite OneWorld »
Anonymous User
Software Engineer at a tech services company
The technical support is excellent.
Read full review of NetSuite ERP »
Anonymous User
Founder & CEO at a tech services company
Since we are also channel partners, we have the technical resources and the team. We manage that. Since we also have...
Read full review of NetSuite ERP »
Maliwan Laohakanniyom
IT Manager at a media company
The technical support is okay but they are not quick to respond.
Read full review of NetSuite ERP »

Review 1 of 30

Yurii Petrovskyi
Full Stack Developer at a tech services company
I would rate the technical support of Stripe Payments nine out of ten, with ten being the best.
Read full review of Stripe Payments »

Review 1 of 1

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.