IT Central Station is now PeerSpot: Here's why

Microsoft vs Zendesk

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Microsoft
Based on 4079 reviews.
Zendesk
Based on 63 reviews.
Latest Research
Overview
Microsoft was founded by Bill Gates and Paul Allen on April 4, 1975, to develop and sell BASIC interpreters for Altair 8800. It rose to dominate the personal computer operating system market with MS-DOS in the mid-1980s, followed by Microsoft Windows. The company's 1986 initial public offering, and subsequent rise in its share price, created three billionaires and an estimated 12,000 millionaires from Microsoft employees. Since the 1990s, it has increasingly diversified from the operating system market and has made a number of corporate acquisitions. In May 2011, Microsoft acquired Skype Technologies for $8.5 billion in its largest acquisition to date.
Information Not Available
Sample Customers
Microsoft Dynamics CRM
Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.
SCSM
Fibabanka, UMC Health System
Microsoft BI
Konica Minolta, Klout, Mahindra Satyam, The Weather Channel, Argus, Credit Suisse, NCR, and Sysmex.
Microsoft SQL Server Reporting Services
CMS Wire, The New York Times
Zendesk Guide
Shopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania
Zendesk Support
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Zendesk Explore
Cape Union Mart
Zendesk Sell
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Popular Solutions
Top Industries
Comms Service Provider
23%
Computer Software Company
21%
Financial Services Firm
7%
Government
6%
Computer Software Company
25%
Comms Service Provider
24%
Government
7%
Educational Organization
4%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.