Compare McAfee vs Zix

McAfee

Based on 142 reviews.

Zix

Based on 1 review.

Sample Customers

Webroot Email Threat Protection

Erie County of Pennsylvania’s Human Services Department, Justice Federal Credit Union, STAR Financial Group, Chisago County, Minn., The National Banks of Central Texas, Kentucky Retirement Systems (KRS), Frankfort, Ky, Athletico Physical Therapy, District of Columbia Retirement Board (DCRB), CIBM Bank

ZixOne

FNBC Bank, FSBB, First United Security Bank, Third Coast Bank

Popular Solutions

McAfee ePolicy Orchestrator

2 reviews

McAfee Complete Data Protection

3 reviews

McAfee Total Protection for Data Loss Prevention

2 reviews

Webroot Advanced Email Encryption powered by Zix

0 reviews

Top Industries

Outsourcing Company

18%

Construction Company

11%

Financial Services Firm

Manufacturing Company

Construction Company

25%

Financial Services Firm

11%

Comms Service Provider

10%

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Wahidur Rahman
Senior Executive Officer at United Commercial Bank Limited
Our primary use case for this solution is activity, authentication, and scans for audit purposes and priority...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
VivekGupta7
DGM at a financial services firm
McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Information Security Analyst at a real estate/law firm
My major use case for McAfee Complete Data Protection is for DLP. McAfee Complete Data Protection helps to prevent...
Read full review of McAfee Complete Data Protection »
Kalidas Mangle
Sr. System Engineer at Zensar Technologies
We are working with McAfee Total Protection for Data Loss Prevention and Trellix products in our environment, but not...
Read full review of McAfee Total Protection for Data Loss Prevention »
Mohd Fadhil
Security Engineer at Mavisco Resources Sdn Bhd
The solution is used for granular filtering. For example, an organization can use the solution to allow users to...
Read full review of McAfee Web Gateway Cloud Service »

Review 1 of 5

John Zupancic
Vice President / Branch Manager / Senior Technician at Aperion Information Technologies, Inc.
Zix Email Message Privacy is used for mail threat protection. We are a reseller; we sell it to customers, but only...
Read full review of Webroot Advanced Email Encryption powered by Zix »

Review 1 of 1

Customer Service

Shreyansh Sharma
Instrument and Control Engineer at Reliance Industries Ltd
We have found the technical support to be very helpful. They are responsive and available when we need them to help...
Read full review of McAfee ePolicy Orchestrator »
BernardLugalia
Cyber Security Engineer at a tech services company
The tool itself is great, but the technical support is not always perfect. There have been some support issues. When...
Read full review of McAfee ePolicy Orchestrator »
Muco Aga
Cloud Security Solutions Consultant at CloudCan
We did not directly reach out to McAfee, the corporation, in terms of support. We can get help from their partners....
Read full review of McAfee Total Protection for Data Loss Prevention »
Syed M Sarfaraz Hussain
System Administrator at CyberGen
We do not have experience with customer service and support.
Read full review of McAfee Total Protection for Data Loss Prevention »
RathinVaidya
Vice President (Technical) at Shaligram Infotech LLP
I rate the scalability of McAfee Total Protection for Data Loss Prevention a nine out of ten.
Read full review of McAfee Total Protection for Data Loss Prevention »
VivekGupta7
DGM at a financial services firm
Inspira provides both technical support and maintenance. They have a specialist, a special engineer, who handles it...
Read full review of McAfee Web Protection [EOL] »
Harish G
IT Analyst at SISA Information Security
We do get support from our reseller. We don't get support directly from McAfee.
Read full review of McAfee Total Protection for Data Loss Prevention »
Meleria Mangaring
Systems Engineer at a consultancy
McAfee offers very good technical support and we have been very happy with its capabilities. We find support to be...
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Technical Engineer at a tech services company
I had some technical issues, which were not known by the vendor itself.
Read full review of McAfee ePolicy Orchestrator »
Oliver Rodrigues
Senior Network Security Planning at Ooredoo Kuwait
I would rate technical support an eight out of ten. They do help to resolve issues quickly, but sometimes the...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Information Technology Security Consultant at Infosec Consulting ltd
I have not personally contacted technical support but I have gotten feedback from people who have. Most people are...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
AVP - Information Security at a financial services firm
Technical support has been good. If I have ever needed assistance, I have been able to get some help.
Read full review of McAfee Web Protection [EOL] »
Anatolii Konstantynov
Project Engineer at ISSP
When contacting support, we would have to wait days before getting a response, and other times they were not able to...
Read full review of McAfee Complete Data Protection »
JonathanChawatama
IT Security Consultant at ZOL Zimbabwe
I'd rate technical support seven out of ten. Every year we have to go through product certifications, so we hardly...
Read full review of McAfee Complete Data Protection »
AjitKumar
Technical Security Engineer at Hitachi Systems, Ltd.
I am satisfied with the customer service/technical
Read full review of McAfee Complete Data Protection »
Kalidas Mangle
Sr. System Engineer at Zensar Technologies
I would give customer support a rating of ten.
Read full review of McAfee Total Protection for Data Loss Prevention »
Amer-Alkhawaldeh
Presales Manager at a computer software company
Essentially, as a service delivery partner, we are also technical support to some level.
Read full review of McAfee Complete Data Protection »
Ermal Galo
Information Security Officer at a financial services firm
We haven't required technical support in the last few years. Everything that has to be done, we have done it by...
Read full review of McAfee ePolicy Orchestrator »
Abel Abenemi
IT Lead\Network Security Analyst at Oiltest Services Limited
McAfee has very good support. We can submit a report online to open a case and they will contact you immediately to...
Read full review of McAfee Complete Data Protection »
Anonymous User
Sr. Product Management Specialist at a comms service provider
The technical support is good, but it could be better.
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
Anonymous User
IT Manager at a financial services firm
Technical support is good. They are timely in responding.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Network Analyst at a financial services firm
Customer Service: Customer service is good. You will generally have access to a team of account managers, should...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Anonymous User
Manager of BI at a tech services company
The technical support is good, but it's always "I'll call you back", especially when there are no threats. We usually...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Management Executive at a security firm
The support in South Africa could be much better.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
cybersecurity specialist at a mining and metals company
That's a question I can't answer because I haven't had to deal with them, personally. In general, when we're having...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Senior Cyber Security Consultant at Ingram Micro Inc.
We've contacted technical support in the past and in general, they are quite good.
Read full review of McAfee Complete Data Protection »
Pankaj Nagpal
Chief Information Security Officer at Romsons
Technical support has not been helpful for us. We tried to reach out during the implementation process and were given...
Read full review of McAfee Total Protection for Data Loss Prevention »
Amman Khan Mohammed
Senior System Engineer at a tech services company
I have opened a few cases with technical support and their support is good. It depends on what type of contract you...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Network Security Engineer at a tech services company
Customer Service: 5/10. Technical Support: 4/10.
Read full review of McAfee StoneGate [EOL] »
Shaik Sayeed
Information Technology Solutions Manager at UBG
I think that the technical support can be improved. It should be cheaper, faster and more comprehensive as far as the...
Read full review of McAfee Total Protection for Data Loss Prevention »

Review 1 of 30

John Zupancic
Vice President / Branch Manager / Senior Technician at Aperion Information Technologies, Inc.
Technical support is not as good as it used to be. They were fantastic when they were just AppRiver. They're not...
Read full review of Webroot Advanced Email Encryption powered by Zix »

Review 1 of 1

Technical Support

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