Compare McAfee vs Splunk

McAfee

Based on 142 reviews.

Splunk

Based on 1242 reviews.

Latest Research

Buyer's Guide

McAfee ePolicy Orchestrator vs. Splunk SOAR

September 2026

Splunk SOAR vs. McAfee ePolicy Orchestrator

Updated: September 2026

Buyer's Guide

McAfee ePolicy Orchestrator vs. Splunk SOAR

September 2026

McAfee ePolicy Orchestrator vs. Splunk SOAR

Updated: September 2026

Sample Customers

McAfee ePolicy Orchestrator

Brelje & Race, Cognizant, Sutherland Global Services, Eagle Rock Energy, Arab National Bank, Bank Central Asia, Kleberg Bank, Leading Mexican Bank, SF Police Credit Union, Macquarie Telecom, Seagate Technology, Blackburn & Darwen Council, California Department of Corrections & Rehabilitation, IRCEP, Major U.S. State Government, State of Alaska, State of Colorado, Cemex, Deutsche Edelstahlwerke

Splunk SOAR

Recorded Future, Blackstone

Popular Solutions

McAfee ePolicy Orchestrator

2 reviews

McAfee Complete Data Protection

3 reviews

McAfee Total Protection for Data Loss Prevention

2 reviews

Splunk Enterprise Security

165 reviews

Splunk AppDynamics

35 reviews

Splunk Cloud Platform

55 reviews

Top Industries

Outsourcing Company

19%

Construction Company

12%

Financial Services Firm

Comms Service Provider

Outsourcing Company

13%

Financial Services Firm

12%

Manufacturing Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Wahidur Rahman
Senior Executive Officer at United Commercial Bank Limited
Our primary use case for this solution is activity, authentication, and scans for audit purposes and priority...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
VivekGupta7
DGM at a financial services firm
McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Information Security Analyst at a real estate/law firm
My major use case for McAfee Complete Data Protection is for DLP. McAfee Complete Data Protection helps to prevent...
Read full review of McAfee Complete Data Protection »
Kalidas Mangle
Sr. System Engineer at Zensar Technologies
We are working with McAfee Total Protection for Data Loss Prevention and Trellix products in our environment, but not...
Read full review of McAfee Total Protection for Data Loss Prevention »
Mohd Fadhil
Security Engineer at Mavisco Resources Sdn Bhd
The solution is used for granular filtering. For example, an organization can use the solution to allow users to...
Read full review of McAfee Web Gateway Cloud Service »

Review 1 of 5

Sathis-Kumar
Senior Manager at Bank of America
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
Shamim Alsharif
Performance Test Engineer at TANIM CONSULTING, LLC
We use real-time application monitoring for financial applications, basically API testing. Our software runs on Red...
Read full review of Splunk AppDynamics »
Vikash Kushwaha
Full-Stack Software Engineer at mindpathtech
We agreed to speak about Splunk SOAR this time. I have worked with Splunk SOAR since 2025. I work with Splunk SOAR as...
Read full review of Splunk SOAR »
Purnambica Kolavennu
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
I am Purnambica Kolavennu and I have been working for the past two to three years with the Agriculture Skills Council...
Read full review of Splunk Observability Cloud »
Anonymous User
Partner Account Manager at a wholesaler/distributor
Splunk Cloud Platform is my main use case, which we sell to our channel partners within the channel community that...
Read full review of Splunk Cloud Platform »

Review 1 of 5

Customer Service

Irshad Kazi
Lead Technical Consultant at ITC Infotech
I would rate tech support a five out of ten. When our company is in the process of resolving patching issues, and on...
Read full review of McAfee Complete Data Protection »
VivekGupta7
DGM at a financial services firm
Inspira provides both technical support and maintenance. They have a specialist, a special engineer, who handles it...
Read full review of McAfee Web Protection [EOL] »
Kamal Abdelrahman
Country Manager at a tech services company
In general the technical is average. Not great but not bad.
Read full review of McAfee Total Protection for Data Loss Prevention »
Kirolos Labeb
CyberSecurity Operations at EliteVAD
They are good and give quick responses. I rate it ten out of ten.
Read full review of McAfee ePolicy Orchestrator »
BharatUjenia
Sr. Group Manager - Enterprise IT at WNS Global Services
The technical support is a mixed bag. They don't always like to believe that there is a problem with the solution....
Read full review of McAfee Web Protection [EOL] »
Shreyansh Sharma
Instrument and Control Engineer at Reliance Industries Ltd
We have found the technical support to be very helpful. They are responsive and available when we need them to help...
Read full review of McAfee ePolicy Orchestrator »
Vivek Sathaye
Director at Benelec
The support from McAfee Total Protection for Data Loss Prevention could improve.
Read full review of McAfee Total Protection for Data Loss Prevention »
Roi Nahari
CTO- Consulting Services at 2bsecure
The support needs some improvement. It needs to be more professional.
Read full review of Sentrigo Hedgehog [EOL] »
SambhajiBhosale
Network Security Consultant at a tech services company
The technical support of McAfee is great.
Read full review of McAfee ePolicy Orchestrator »
Eduardo Jassir
Cyber Security Coordinator at Gecelca SA E.S.P.
We receive technical support from the partner, and they are very good. We've never had to contact McAfee. We just...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
President - Systems Engineer at a manufacturing company
Customer Service: In my experience, the level of customer service is very good. Technical Support: Technical service...
Read full review of McAfee ePolicy Orchestrator »
Sabina C
Sr. IT Business Analyst at Citigroup
I didn't need to contact technical support for McAfee Total Protection.
Read full review of McAfee Total Protection for Data Loss Prevention »
Gustavo Vila Verde
Sales Engineer at a tech vendor
Levels two and three of tech support is very good.
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Boubacar Khouma
Owner at xconsult
I have not been in contact with McAfee's technical support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Sanjit Achary
Senior Manager at a tech services company
We've been in touch with technical support in the past. They've been quite good. We've been satisfied with their...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
IT Consultant at a tech consulting company
Customer Service: The McAfee customer service is great. As mentioned in my earlier review, this is a top 10 customer...
Read full review of McAfee Web Protection [EOL] »
Obaseun Awoyinfa
Security Consultant at CS Africa
To be honest, I have actually never really needed to call support overall. The product has been working all these...
Read full review of McAfee Complete Data Protection »
Shaik Sayeed
Information Technology Solutions Manager at UBG
I think that the technical support can be improved. It should be cheaper, faster and more comprehensive as far as the...
Read full review of McAfee Total Protection for Data Loss Prevention »
Yash Rana
Manager IT at OTE
The technical support of McAfee is good and that is why we use McAfee products. The support and protection is very...
Read full review of McAfee Complete Data Protection »
Anonymous User
Chief Information Security Officer at a venture capital & private equity firm
Their technical support is average.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Senior Technical Team Lead at Foresight Software Solutions Pvt Ltd
The technical support is good. It's easy for us to reach support whenever we experience any issues. They put us right...
Read full review of McAfee Complete Data Protection »
Anonymous User
Senior Marketing Specialist II at Harman International
When we raise a ticket with the support they respond based on the severity of the matter. I rate the support from...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Senior Developer, shareholder at a hospitality company
Customer Service: I've never approached customer service with regards to this particular product. Technical Support:...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Anonymous User
Network Engineer Info & Security at a comms service provider
Customer Service: It's ok. Technical Support: It's satisfactory; a few engineers from the McAfee Firewall tech...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Anonymous User
Cyber Security Consultant at a tech services company
The technical support is pretty poor.
Read full review of McAfee ePolicy Orchestrator »
Mohd Fadhil
Security Engineer at Mavisco Resources Sdn Bhd
The technical support is good.
Read full review of McAfee Web Gateway Cloud Service »
Anonymous User
Security Professional
Customer Service: We were a McAfee EMEA Premier Managed Service Provider at the time, so we had no problems getting...
Read full review of McAfee ePolicy Orchestrator »
JonathanChawatama
IT Security Consultant at ZOL Zimbabwe
I'd rate technical support seven out of ten. Every year we have to go through product certifications, so we hardly...
Read full review of McAfee Complete Data Protection »
Abel Abenemi
IT Lead\Network Security Analyst at Oiltest Services Limited
Technical support is perfect. If you send a request for help but resolve the issue yourself after a few hours, they...
Read full review of McAfee Complete Data Protection »
Amer-Alkhawaldeh
Presales Manager at a computer software company
Essentially, as a service delivery partner, we are also technical support to some level.
Read full review of McAfee Complete Data Protection »

Review 1 of 30

Vijaya Vaddadi
Lead Platform Engineer at a financial services firm
We did have to contact technical support regarding a specific issue when we were doing blue-green deployments. When...
Read full review of Splunk AppDynamics »
Viral Shaa
IT Security Analyst at Eos Energy Enterprises, Inc.
Splunk support is quite good; they reply within twenty-four hours. We have opened some support tickets, and they...
Read full review of Splunk Enterprise Security »
SAURABHYADAV4
Consultant at HCL Technologies
I've been using Splunk products for a long time. Overall, I am pretty satisfied with the quality of service of the...
Read full review of Splunk SOAR »
Nagendra Nekkala.
Senior Manager Ict & Innovations at Bangalore International Airport Limited
The technical support is good.
Read full review of Splunk Enterprise Security »
Siva Jp
Chief Architect - Cloud Xperienz Platform - CIS Technology Office at LTI - Larsen & Toubro Infotech
My experience has been good. Both are premium support users; so it's for a separate, additional price to the...
Read full review of Splunk AppDynamics »
Kutay KOCA
Cyber Security Analyst at Clarusway
We frequently connect with the support team to review our options. They resolve our issues quickly.
Read full review of Splunk Enterprise Security »
Jack Weekly
Security Eng at Nebraska Medicine
I haven't worked with customer service and technical support directly, however, another engineer on the team has...
Read full review of Splunk Observability Cloud »
ROBERT-CHRISTIAN
CTO at a tech vendor
Based on what customers tell me, it has been good. If you want to write your own correlation rules, it is very...
Read full review of Splunk Enterprise Security »
Oluwatoyin Deinde
Head, Production Assurance and Customer Care at a financial services firm
I am not very impressed with support. The service could be better.
Read full review of Splunk AppDynamics »
Ramnesh Dubey
Senior Cyber Security Specialist at HCLSoftware
In comparing Splunk Enterprise Security with other solutions or vendors, the timely support is one noticeable aspect,...
Read full review of Splunk Enterprise Security »
Anonymous User
SOAR Developer at a media company
I have not interacted with them recently, but they are pretty good when I do need something from Splunk. I would rate...
Read full review of Splunk Enterprise Security »
Anonymous User
Systems Operations Senior Specialist at a financial services firm
I use support rarely but so far, it's been fine. I would rate it an eight out of ten. My cases weren't that critical...
Read full review of Splunk Cloud Platform »
Anonymous User
Associate Director, Application Performance Management Solution Design & Engineering at a financial services firm
Technical support is average and they could be improved.
Read full review of Splunk AppDynamics »
Anonymous User
Technical Lead at a tech vendor
Currently, customer service is limited.
Read full review of Splunk Enterprise Security »
Anonymous User
SIEM Consultant at a educational organization
The technical support is very good. They also offer a lot of basic resources.
Read full review of Splunk Enterprise Security »
Joshua Schafer
Director at a media company
Customer support is good. We have solid support from Bill, our Technical Account Manager, who helps escalate certain...
Read full review of Splunk Cloud Platform »
Anonymous User
Security Engineer at a university
I've opened a few tickets for different issues with apps, and they have always been responded to fairly quickly. I'd...
Read full review of Splunk SOAR »
Anonymous User
Performance Architect at a comms service provider
Technical support was excellent. They are very responsive. I usually get responses the same day.
Read full review of Splunk AppDynamics »
Anonymous User
Cloud Architect at Sainsbury's Supermarkets Ltd
The support is pretty good. We are a premium customer so when we raise a ticket, they deal with it right away. Also,...
Read full review of Splunk Cloud Platform »
Anonymous User
Project architect at a computer software company
Technical support is great.
Read full review of Splunk AppDynamics »
Anonymous User
Site Reliability/Dev Ops Strategist Digital Transformation at a financial services firm
Technical support is excellent (5/5). They are very responsive and technically intelligent.
Read full review of Splunk AppDynamics »
Md. Iqbal Karim
Technical Account Manager at Trustaira
We've used technical support in the past. We've found them to be very helpful and responsive. We're satisfied with...
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Security Engineer at a financial services firm
I had a good experience with support.
Read full review of Splunk Enterprise Security »
Vamsi Konjati
Tech Lead at a tech vendor
It isn't 100% satisfactory for all the cases. About 80% of the time, they are good, and about 20% of the time, they...
Read full review of Splunk ITSI (IT Service Intelligence) »
Shubham Tiwari
Soc Analyst at Softcell Technologies Global Pvt.Ltd
When we have raised multiple types of alerts to the support team and cannot manage them ourselves, we escalate to the...
Read full review of Splunk Enterprise Security »
Anonymous User
Sr. Engineer Observability at a financial services firm
Splunk support is pretty good. There's some work to be done. When I provide them with a bunch of data, they don't...
Read full review of Splunk Cloud Platform »
Anonymous User
Sr Cybersecurity Engineer at a energy/utilities company
I would rate their support a six out of ten because there are times when someone picks up a support case, but they do...
Read full review of Splunk Enterprise Security »
Anonymous User
Security Engineer at Information Innovators Inc. (Triple-i)
It has been a weak point, but has improved over the years. It can be tough to get a hold of somebody depending on the...
Read full review of Splunk Enterprise Security »
Vp1165
Vice President at Works Applications Co., Ltd.
We have had many AppDynamics engineers come to our office and explain us how to use it and set it up. They have come...
Read full review of Splunk AppDynamics »
Ashish Jaiswal
Senior Software Engineer at a financial services firm
We use the support portal whenever we face an issue or any kind of problem, then we create a ticket and they assist us.
Read full review of Splunk AppDynamics »

Review 1 of 30

Technical Support

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