Compare McAfee vs Soliton Systems

McAfee

Based on 142 reviews.

Soliton Systems

Sample Customers

Excitor Mobicontrol

ITDZ Berlin, Danske Bank

Popular Solutions

McAfee ePolicy Orchestrator

7 reviews

McAfee Complete Data Protection

5 reviews

McAfee Total Protection for Data Loss Prevention

2 reviews

Top Industries

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Binu Haneef
System Administrator at a media company
We are using many components such as Drive Encryption, DLP, Threat Prevention, Advanced Threat Prevention, and Web...
Read full review of McAfee ePolicy Orchestrator »
Wahidur Rahman
Senior Executive Officer at a financial services firm
Our primary use case for this solution is activity, authentication, and scans for audit purposes and priority...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
VivekGupta7
DGM at a financial services firm
McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Information Security Analyst at a real estate/law firm
My major use case for McAfee Complete Data Protection is for DLP. McAfee Complete Data Protection helps to prevent...
Read full review of McAfee Complete Data Protection »
Kalidas Mangle
Sr. System Engineer at a tech vendor
We are working with McAfee Total Protection for Data Loss Prevention and Trellix products in our environment, but not...
Read full review of McAfee Total Protection for Data Loss Prevention »

Review 1 of 5

No Data Available

Customer Service

Binu Haneef
System Administrator at a media company
McAfee ePolicy Orchestrator support has been helpful. However, sometimes when I raise the case they take a while to...
Read full review of McAfee ePolicy Orchestrator »
Victor Akidiva
CEO at a tech services company
There are instances where McAfee interferes with business applications. So, in those cases, we require an...
Read full review of McAfee Complete Data Protection »
DavidJones7
Head of Content at a consultancy
Whenever an issue is raised by our company, the support team responds well and on time. The support team of McAfee...
Read full review of McAfee ePolicy Orchestrator »
AdnanButt
Service Security Specialist
Technical support is good. We've been largely satisfied with them so far.
Read full review of McAfee Complete Data Protection »
Muco Aga
Cloud Security Solutions Consultant at a tech consulting company
We did not directly reach out to McAfee, the corporation, in terms of support. We can get help from their partners....
Read full review of McAfee Total Protection for Data Loss Prevention »
Meleria Mangaring
Solutions Engineer at a wholesaler/distributor
McAfee offers very good technical support and we have been very happy with its capabilities. We find support to be...
Read full review of McAfee Total Protection for Data Loss Prevention »
Wahidur Rahman
Senior Executive Officer at a financial services firm
I would rate the technical support of this solution a seven, on a scale from one to 10, with one being the worst and...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
Jagdish Lomte
Founder & CEO at a consultancy
The support from McAfee Total Protection for Data Loss Prevention is good. However, if they provided 24 hours a day...
Read full review of McAfee Total Protection for Data Loss Prevention »
Kamal Abdelrahman
Country Manager at a tech services company
I would rate McAfee technical support as a seven. Improvements could be made in response time or quality as all of...
Read full review of McAfee Total Protection for Data Loss Prevention »
BharatUjenia
Sr. Group Manager - Enterprise IT at a tech vendor
The technical support is a mixed bag. They don't always like to believe that there is a problem with the solution....
Read full review of McAfee Web Protection [EOL] »
Vincent Watti
Owner at a manufacturing company
McAfee's technical support is a bit of a letdown. Also, there's no good support within our region. The people who are...
Read full review of McAfee ePolicy Orchestrator »
Shaik Sayeed
Information Technology Solutions Manager at a tech services company
I think that the technical support can be improved. It should be cheaper, faster and more comprehensive as far as the...
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Lead Cyber Security Consultant at a security firm
The most important thing is how they enable our team. They provide us with good support during the pre-sales stages.
Read full review of McAfee Complete Data Protection »
Anonymous User
Service Management Consultant at a tech vendor
I've never had an issue with McAfee. I've never had to reach out to technical support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Computer Technician at a leisure / travel company
We do not call McAfee directly because they couldn't provide us with the help we needed onsite because we needed...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Anonymous User
Manager of BI at a tech services company
The technical support is good, but it's always "I'll call you back", especially when there are no threats. We usually...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Application Programmer (Infrastructure and OA support) at a government
We have raised support cases to McAfee and they responded in a professional and helpful manner and completed with...
Read full review of McAfee Complete Data Protection »
Anonymous User
Management Executive at a security firm
The support in South Africa could be much better.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Technical Engineer at a tech services company
I had some technical issues, which were not known by the vendor itself.
Read full review of McAfee ePolicy Orchestrator »
PankajKumar24
IT Manager at a tech services company
I would rate the quality of support from Trellix as eight points.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
IT Security Specialist at a tech services company
Technical support is not too bad. They are quite mature and have experience with the product. We have not experienced...
Read full review of McAfee Application Control »
Anonymous User
Cyber Security at a tech services company
Technical support was good for what we needed. We just needed some support on the original install and set up, and we...
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
IT Consultant at a tech consulting company
Customer Service: The McAfee customer service is great. As mentioned in my earlier review, this is a top 10 customer...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Security Professional
Customer Service: We were a McAfee EMEA Premier Managed Service Provider at the time, so we had no problems getting...
Read full review of McAfee ePolicy Orchestrator »
DucDoan
Security Manager at a tech services company
For the most part, technical support has been great. When we've had technical problems, they've helped us. I've found...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
Stephen Odongo
Technical Support Engineer at a tech services company
The technical support is very good and they respond quite quickly.
Read full review of McAfee ePolicy Orchestrator »
Kalidas Mangle
Sr. System Engineer at a tech vendor
I rate the technical support a ten out of ten.
Read full review of McAfee ePolicy Orchestrator »
Yash Rana
Manager IT at a transportation company
The technical support of McAfee is good and that is why we use McAfee products. The support and protection is very...
Read full review of McAfee Complete Data Protection »
Anonymous User
System Engineer at a tech services company
Their support is really good. I would rate it a nine out of ten. I have never any issues with their support. They...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Network Engineer Info & Security at a comms service provider
Customer Service: It's ok. Technical Support: It's satisfactory; a few engineers from the McAfee Firewall tech...
Read full review of McAfee Firewall Enterprise MFE [EOL] »

Review 1 of 30

No Data Available

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.