Compare McAfee vs Sematext

McAfee

Based on 234 reviews.

Sematext

Sample Customers

Sematext Logs

CoEnterprise, BlockGen, iQmedia, Pygmalios, UALA, Soundrop

Popular Solutions

McAfee MOVE AntiVirus

51 reviews

McAfee MVISION Endpoint

13 reviews

McAfee Total Protection for Data Loss Prevention

12 reviews

Top Industries

Computer Software Company

21%

Comms Service Provider

21%

Government

Financial Services Firm

Comms Service Provider

19%

Computer Software Company

18%

Government

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Milos Tolpa
IT Engineer at FormatPC
We use this solution for controlling web content that the users are accessing. It's very good in case situations...
Read full review of McAfee Web Gateway »
Anonymous User
Information Technology Infrastructure Engineer at a tech services company

Read full review of McAfee MOVE AntiVirus »
Anonymous User
Managing Director at a consultancy
We primarily use the solution for threat detection response for mobile devices. That includes malware, antivirus,...
Read full review of McAfee MVISION Mobile »
HossamSelim
Vice- Head Of Math Department at a non-tech company
We primarily use the solution for threat protection. It was for a government project. It involves using a VPN and...
Read full review of McAfee Advanced Threat Defense »
Anonymous User
Sr. Product Management Specialist at a comms service provider
We are a managed service provider and the McAfee Vulnerability Manager for Databases is one of the products that we...
Read full review of McAfee Vulnerability Manager for Databases »

Review 1 of 5

No Data Available

Customer Service

Manirama Krishnamoorthy
Director Engineering at MapleLabs
I haven't had any issues with technical support.
Read full review of McAfee MOVE AntiVirus »
AwaisAbbasi
Operations Manager at a aerospace/defense firm
We've had some issues in the past and have had their Pakistani representative here. We've also communicated with...
Read full review of McAfee ESM »
Craig Meads
Managing Director at Computer Wise
I would rate technical support at a ten out of ten. They have been great. We have found them to be helpful and...
Read full review of McAfee MVISION Endpoint »
MarkGrover
Information Technology Security Consultant at Infosec Consulting ltd
I have not personally contacted technical support but I have gotten feedback from people who have. Most people are...
Read full review of McAfee Web Protection »
SmadiHuthaifa
Security Engineer at Advanced Technology
Technical support was good, but can be improved. You need to send the ticket to a higher authority to get what you...
Read full review of McAfee Network Security Platform »
Moizuddin Sayed
Senior IT Systems Administrator at IndusInd Bank ltd
The technical support is very good, and we have never had problems with them.
Read full review of McAfee MVISION Endpoint Detection and Response »
Nadeem Syed
CEO at Haniya Technologies
McAfee offers good support.
Read full review of McAfee Web Gateway »
Supriya Rao
Sr. Manager - Sales at UST Global
The support from McAfee MOVE AntiVirus is good. I rate the support from McAfee MOVE AntiVirus a four out of five.
Read full review of McAfee MOVE AntiVirus »
AdnanButt
Service Security Specialist
Technical support is good. We've been largely satisfied with them so far.
Read full review of McAfee Complete Data Protection »
Shrikant Pillay
Service Management Consultant at Tata Consultancy
I've never had an issue with McAfee. I've never had to reach out to technical support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Meleria Mangaring
Systems Engineer at Trends and Technologies, Inc
McAfee offers very good technical support and we have been very happy with its capabilities. We find support to be...
Read full review of McAfee Total Protection for Data Loss Prevention »
Kamal Abdelrahman
Country Manager at Magarah
In general the technical is average. Not great but not bad.
Read full review of McAfee Total Protection for Data Loss Prevention »
AjitKumar
Technical Security Engineer at Hitachi Systems, Ltd.
I am satisfied with the customer service/technical
Read full review of McAfee Complete Data Protection »
Jagdish Lomte
Founder & CEO at StreaMplify
The support from McAfee Total Protection for Data Loss Prevention is good. However, if they provided 24 hours a day...
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
User at a tech services company
The support on their side is not readily available. It takes a while. The customer service responsiveness is not...
Read full review of McAfee Advanced Threat Defense »
AndyNoble
Head of Operational Excellence at a pharma/biotech company
I've never contacted technical support, I cannot speak to how helpful or responsive they are.
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Principal Consultant at a tech services company
I've never directly dealt with technical support. I can't speak to how helpful or responsive they would be if you run...
Read full review of McAfee MOVE AntiVirus »
Anonymous User
AVP - Information Security at a financial services firm
Technical support has been good. If I have ever needed assistance, I have been able to get some help.
Read full review of McAfee Web Protection »
Anonymous User
IT Support Engineer at a tech services company
VMcAfee technical support is very good. The first thing which must be done is to log a case, at which point we must...
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Application Programmer (Infrastructure and OA support) at a government
We have raised support cases to McAfee and they responded in a professional and helpful manner and completed with...
Read full review of McAfee Complete Data Protection »
Anonymous User
Threat Intelligence Engineer (Security Engineering Team) at a government
Mcafee's SIEM support team is very good.
Read full review of McAfee ESM »
Anonymous User
Manager of BI at a tech services company
The technical support is good, but it's always "I'll call you back", especially when there are no threats. We usually...
Read full review of McAfee Web Protection »
Anonymous User
Security Professional
Customer Service: We were a McAfee EMEA Premier Managed Service Provider at the time, so we had no problems getting...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Information Security Analyst at a tech services company
I would give technical support a rating of 8/10.
Read full review of McAfee ESM »
Anonymous User
IT Consultant at a tech consulting company
Customer Service: The McAfee customer service is great. As mentioned in my earlier review, this is a top 10 customer...
Read full review of McAfee Web Protection »
Anonymous User
Cyber Security at a tech services company
Technical support was good for what we needed. We just needed some support on the original install and set up, and we...
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Network Analyst at a financial services firm
Customer Service: Customer service is good. You will generally have access to a team of account managers, should...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Anonymous User
Lead architect at a computer software company
I have never directly contacted McAfee's technical support.
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Project Manager at a tech services company
We have not contacted technical support because we are not using this solution. Our customers contact them for support.
Read full review of McAfee MOVE AntiVirus »
Anonymous User
VP Global Information Technology at a insurance company
The technical support is very good.
Read full review of McAfee MOVE AntiVirus »

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Technical Support

No Data Available

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