Compare McAfee vs Nexus Group

McAfee

Based on 142 reviews.

Nexus Group

Based on 1 review.

Sample Customers

Popular Solutions

McAfee ePolicy Orchestrator

5 reviews

McAfee Complete Data Protection

5 reviews

McAfee Total Protection for Data Loss Prevention

2 reviews

Technology Nexus PortWise [EOL]

0 reviews

Top Industries

Financial Services Firm

Manufacturing Company

Marketing Services Firm

Construction Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

PankajKumar24
IT Manager at Gigabit Technologies Pvt Ltd
The use cases for McAfee ePolicy Orchestrator involve deploying multiple customers for endpoint solutions, EPP...
Read full review of McAfee ePolicy Orchestrator »
VivekGupta7
DGM at a financial services firm
McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an...
Read full review of McAfee Web Protection [EOL] »
Wahidur Rahman
Senior Executive Officer at United Commercial Bank Limited
Our primary use case for this solution is activity, authentication, and scans for audit purposes and priority...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
Anonymous User
Information Security Analyst at a real estate/law firm
My major use case for McAfee Complete Data Protection is for DLP. McAfee Complete Data Protection helps to prevent...
Read full review of McAfee Complete Data Protection »
Kalidas Mangle
Sr. System Engineer at Zensar Technologies
We are working with McAfee Total Protection for Data Loss Prevention and Trellix products in our environment, but not...
Read full review of McAfee Total Protection for Data Loss Prevention »

Review 1 of 5

Anonymous User
Country & Sales Manager France, Benelux & South Europe at a tech services company
We are required to have a complete audit trail. This produce helped us to accomplice this and fully manage any...
Read full review of Technology Nexus PortWise [EOL] »

Review 1 of 1

Customer Service

Vincent Watti
Owner at Network Technics & Systems Ltd
McAfee's technical support is a bit of a letdown. Also, there's no good support within our region. The people who are...
Read full review of McAfee ePolicy Orchestrator »
Erika Valiente
Product Manager at Ran Security
The support from McAfee Web Protection could improve. The quality of support depends on who you end up getting on the...
Read full review of McAfee Web Protection [EOL] »
Kamal Abdelrahman
Country Manager at a tech services company
In general the technical is average. Not great but not bad.
Read full review of McAfee Total Protection for Data Loss Prevention »
Meleria Mangaring
Solutions Engineer at Trends and Technologies, Inc
McAfee offers very good technical support and we have been very happy with its capabilities. We find support to be...
Read full review of McAfee Total Protection for Data Loss Prevention »
Harish G
IT Analyst at SISA Information Security
We do get support from our reseller. We don't get support directly from McAfee.
Read full review of McAfee Total Protection for Data Loss Prevention »
Syed M Sarfaraz Hussain
System Administrator at CyberGen
We do not have experience with customer service and support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Jagdish Lomte
Founder & CEO at StreaMplify
The support from McAfee Total Protection for Data Loss Prevention is good. However, if they provided 24 hours a day...
Read full review of McAfee Total Protection for Data Loss Prevention »
Massimo Biccini
Cyber Security Consultant & Presale at Innovery
If we're talking about the classic product, we found that technical support usually had good skills and sound...
Read full review of McAfee Complete Data Protection »
Anonymous User
Information Security Analyst at a real estate/law firm
I have dealt with technical support from McAfee Complete Data Protection. It just depends on where I get the person....
Read full review of McAfee Complete Data Protection »
Anonymous User
Business Analyst at a consultancy
Another person is responsible for dealing with technical support, so I do not have experience with them.
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Senior Cyber Security Consultant at Ingram Micro Inc.
We've contacted technical support in the past and in general, they are quite good.
Read full review of McAfee Complete Data Protection »
Eduardo Jassir
Cyber Security Coordinator at Gecelca SA E.S.P.
We receive technical support from the partner, and they are very good. We've never had to contact McAfee. We just...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Technical Engineer at a tech services company
Technical products are bound to get stuck due to the technical processes involved. Sometimes, certain new issues crop...
Read full review of McAfee ePolicy Orchestrator »
Gustavo Vila Verde
Sales Engineer at a tech vendor
Levels two and three of tech support is very good.
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Anonymous User
Computer Framework at a healthcare company
I can't comment on technical support, because we really did not use it other than for downloading new versions or for...
Read full review of McAfee StoneGate [EOL] »
Altaf Siddiqui
Network Engineer at IBoss Tech Solutions Pvt. Ltd
The solution's customer support team's response time is good. We raise the ticket on a support portal and communicate...
Read full review of McAfee Complete Data Protection »
Anonymous User
IT Manager at a financial services firm
Technical support is good. They are timely in responding.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Information Technology Security Consultant at Infosec Consulting ltd
I have not personally contacted technical support but I have gotten feedback from people who have. Most people are...
Read full review of McAfee Web Protection [EOL] »
Anonymous User
Senior Consultant at a financial services firm
We had a local technical support company and did not deal with McAfee at the regional level. I can say that our local...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Implementation Engineer at a tech vendor
McAfee's technical support is actually fine.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Management Executive at a security firm
The support in South Africa could be much better.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Service Management Consultant at Tata Consultancy
I've never had an issue with McAfee. I've never had to reach out to technical support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Network Analyst at a financial services firm
Customer Service: Customer service is good. You will generally have access to a team of account managers, should...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
RajuBhatt
retired
I've never had to reach out to the support.
Read full review of McAfee Complete Data Protection »
Anonymous User
Senior Manager of System Security
Customer Service: 8 out of 10Technical Support: 8 out of 10
Read full review of McAfee ePolicy Orchestrator »
Ilan Amir
Global IT Manager at a pharma/biotech company
I'm working with a security company called Intensity. After doing my own PoC, and also checking an IBM solution, I...
Read full review of McAfee Complete Data Protection »
Anonymous User
Information Security Engineer at a tech services company
When we've had issues in the past, and, although they ended up solving our problem, we found the response time was...
Read full review of McAfee Total Protection for Data Loss Prevention »
Ermal Galo
Information Security Officer at a financial services firm
We haven't required technical support in the last few years. Everything that has to be done, we have done it by...
Read full review of McAfee ePolicy Orchestrator »
AjitKumar
Technical Security Engineer at Hitachi Systems, Ltd.
I am satisfied with the customer service/technical
Read full review of McAfee Complete Data Protection »
Anonymous User
Senior Developer, shareholder at a hospitality company
Customer Service: I've never approached customer service with regards to this particular product. Technical Support:...
Read full review of McAfee Firewall Enterprise MFE [EOL] »

Review 1 of 30

No Data Available

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.