Compare Exabeam vs Plixer

Oxford Networks, Squaw Valley Ski Holdings, UltiSat, Wipro, West Aurora School District 129, SUNY Geneseo College, Bloomington Public Schools, First National Bank of Pennsylvania, Kitsap Credit Union, Metropolitan Transit Authority of Harris County Houston Texas, Carilion Clinic, Banner Health, IDEXX Laboratories, Phibro Animal Health Corporation, Goodwill Industries, Parmalat, Armstrong Coal Company, Flybe, James Walker

Great Bay

Novo Nordisk, Ford, P&G, Progressive, Sony

Popular Solutions

14 reviews

9 reviews

4 reviews

1 reviews

Top Industries

Financial Services Firm

13%

Computer Software Company

10%

Manufacturing Company

Government

Manufacturing Company

10%

Financial Services Firm

Government

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Stephen-Armstrong
Cyber Security Analyst at Capgemini
I use Exabeam for it's end-to-end detection and it's user event behavioural Analytics, i find it a useful SIEM for...
Read full review of Exabeam »
AshishDubey
Product manager at Tata Communications Ltd
Right now, in our company's back-end, we use a platform from an MSSP that provides LogRhythm. Our site was initially...
Read full review of LogRhythm Axon [EOL] »
AshishDubey
Product manager at Tata Communications Ltd
LogRhythm NetMon can be useful if someone wants to look into something apart from network behavior analysis, like DPA...
Read full review of NetMon »
SaiKrishna2
Cyber Security Analyst at Diyar United Company
I am not directly a partner with LogRhythm SIEM, but I work for a company that offers all kinds of solutions,...
Read full review of LogRhythm SIEM »
Hanan Syed
Senior Cyber Cons at MDS
I typically use the product for reducing cyber risk, and I can investigate attacks more quickly using machine...
Read full review of LogRhythm UEBA [EOL] »

Review 1 of 5

Ira Mulyanti
Sales Director at ARGA SOLUSI
My company's clients use Plixer Scrutinizer for network monitoring elements, like CPE, and for a bit of network...
Read full review of Plixer Scrutinizer »

Review 1 of 1

Customer Service

Stephen-Armstrong
Cyber Security Analyst at Capgemini
We contact the technical support team and log tickets for errors that appear, logging tickets with Exabeam is...
Read full review of Exabeam »
Azhar Iqbal
Sr security information engineer at COMMTEL
The technical support for LogRhythm SIEM is good.
Read full review of LogRhythm SIEM »
Christian-Martinez
Security Solutions Manager at Redlegg
I'd give technical support a five out of ten. There are definitely areas that they can improve upon. Faster response...
Read full review of LogRhythm Axon [EOL] »
KuldeepBurra
Co-Founder & Managing Director at Halainfosec
Customer support is quick enough. They were very static, but the response was good. The nature of the problem itself...
Read full review of NetMon »
Muluken Mekonene
Network Engineer at Insa
Exabeam Fusion SIEM's technical support is very good, and I rate Exabeam Fusion SIEM an eight out of ten for...
Read full review of Exabeam »
Anonymous User
Cyber Security Engineer at a healthcare company
They're pretty good. I'm impressed with their support. It has been easy to reach the right person.
Read full review of LogRhythm SIEM »
Kevin Merolla
Global Security Manager at Chart Industries Inc
Customer Service: I can't say enough about LogRhythm's tech teams, the staff, the SEs, and even my CRM. They have all...
Read full review of LogRhythm SIEM »
Kevin Merolla
Global Security Manager at Chart Industries Inc
Tech support LogRhythm is one of my favorites. Of all the solutions I deal with, those guys and girls are insanely...
Read full review of LogRhythm SIEM »
Nuwan Chathuranga
Team Lead - Network and Security at Connex Information Technologies
The tool's support is good. They support us 24/7.
Read full review of LogRhythm SIEM »
Anonymous User
Lead Info Security Architect
They are really good. Whenever I've needed their help, opened up a ticket, I haven't had any issues getting help from...
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Anonymous User
Network Security at a energy/utilities company
The LogRhythm support system is phenomenal. I can’t give those guys enough praise. If I have a problem or a question...
Read full review of LogRhythm SIEM »
Anonymous User
Sr.Security Operations Engineer at a pharma/biotech company
LogRhythm UEBA's tech support is good.
Read full review of LogRhythm UEBA [EOL] »
Anonymous User
Lead Specialist - Information Security at a hospitality company
I love the tech support people. Everyone I have worked with knows their stuff, which is great. I have worked with...
Read full review of LogRhythm SIEM »
Chamini Ellawala
Associate Senior Engineer - Network & Security at Connex Information Technologies (Pvt) Ltd.
You can request support and they respond immediately. They're really good.
Read full review of LogRhythm SIEM »
Anonymous User
Senior Network Systems Engineer at a non-profit
Great, you have almost the service-desk model, where you're going to get a live person. They're going to answer the...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Cyber Security Engineer at a healthcare company
I have not personally used it, but a co-worker has. So far, we're very happy with it.
Read full review of LogRhythm SIEM »
Anonymous User
SOC Manager at a energy/utilities company
We have been using quite a lot of technical support. Every time we have any issues, we will create a ticket to...
Read full review of LogRhythm SIEM »
Anonymous User
Principal Security Specialist at University Of Massachusetts
If I look back to my other SIEM solution providers, the one we had before this, it's light years difference....
Read full review of LogRhythm SIEM »
Anonymous User
Security Operations Center Manager at a financial services firm
Everything experience I have had with them has been awesome. I have had no issues going to them. They are willing to...
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Officer, Network Analyst at a university
Their technical support is good. They are pretty quick at working with us. I would give them an eight out of ten. I...
Read full review of LogRhythm SIEM »
Anonymous User
SOC Analyst at PLS Financial
The product offers excellent service and technical sport. They're very prompt with getting back to our team...
Read full review of LogRhythm SIEM »
Moshiur Rahman Khan
CEO/Consultant at CIL
The technical support services are good.
Read full review of LogRhythm SIEM »
SYAFIIE ZUKHEY
Security Engineer at M.Tech
The technical support team is quite good and responsive. They meet their SLAs and are knowledgeable.
Read full review of NetMon »
Anonymous User
Systems Administrator at a construction company
We haven't contacted them yet.
Read full review of LogRhythm SIEM »
Anonymous User
Manager Of Cyber Security at a healthcare company
It is mostly good. We are not always able to reach the right person. We have had a couple of problems that were...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Analyst at a energy/utilities company
I have used a lot of tech support, and I think it's the best out of other SIEMs that I have worked with: McAfee ESM...
Read full review of LogRhythm SIEM »
Jason Gagnon
Senior Cyber Security Engineer at a individual & family service
Technical support has been great.
Read full review of LogRhythm SIEM »
Anonymous User
Senior IT Security Analyst at a retailer
I've been working a lot with technical support, technical professional services. We just recently did an audit of our...
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Analyst at Aims Community College
It is really good. I've had a few interactions with them. The first was really good. The second one, he was good, but...
Read full review of LogRhythm SIEM »
Anonymous User
Security Analyst 3 at a comms service provider
We have used LogRhythm tech support and they are excellent. They have been very helpful.
Read full review of LogRhythm SIEM »

Review 1 of 30

Ira Mulyanti
Sales Director at ARGA SOLUSI
I rate the technical support an eight out of ten.
Read full review of Plixer Scrutinizer »
Ronald Jansen
Owner/President at Abraxax
You don't really need technical support for Plixer Scrutinizer, especially for people who are very skilled already...
Read full review of Plixer Scrutinizer »
NickEllson
Sr. Network Engineer at Columbia Sportswear
The technical support is stellar. It feels like Plixer really has the one product that they're doing, and that's...
Read full review of Plixer Scrutinizer »
Anonymous User
Business Security Officer at a insurance company
The solution's technical support is second to none.
Read full review of Plixer Scrutinizer »
Anonymous User
Network Engineer at a healthcare company
The technical support was good.
Read full review of Plixer Scrutinizer »
Murali Kodihalli
Systems Analyst at HUD
Technical support is good. If we open a ticket they call back and we work together to solve issues. They are very...
Read full review of Plixer Scrutinizer »
Anonymous User
Network Infrastructure at a tech vendor
The technical support has been excellent. Any problems that we have had, the technical support has been able to...
Read full review of Plixer Scrutinizer »
Anonymous User
Works at a retailer
The technical support for Plixer Scrutinizer was fantastic. The team was awesome. Support was very responsive, very...
Read full review of Plixer Scrutinizer »
Anonymous User
Head of Network Group at a consultancy
They are really great. With my most recent experience, two days ago, they responded quite quickly. They're...
Read full review of Plixer Scrutinizer »
AdrianGrant
Network Manager at IOOF Holdings Ltd
Their tech support is unbelievable. They're really good. I've never been out of sorts for more than 15 minutes....
Read full review of Plixer Scrutinizer »
Torry Henderson
Network Engineer at Infinity Sales Group
They need better customer service that can help you make the trial experience better.
Read full review of Plixer Scrutinizer »
Anonymous User
Networks BAU Lead at a consultancy
Technical support is very good, very honorable, and very helpful.
Read full review of Plixer Scrutinizer »
Anonymous User
Sr. Network Engineer at Kitsap Credit Union
Whenever we call in for support, 99 out of 100 times, the first person we talk to can resolve our issue. They have an...
Read full review of Plixer Scrutinizer »

Review 1 of 13

Technical Support

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