Compare Katalon Studio vs Perforce

Katalon Studio

Based on 48 reviews.

Perforce

Based on 142 reviews.

Latest Research

Buyer's Guide

Katalon Studio vs. Perfecto

April 2025

Perfecto vs. Katalon Studio

Updated: April 2025

Buyer's Guide

Katalon Studio vs. Perfecto

April 2025

Katalon Studio vs. Perfecto

Updated: April 2025

Buyer's Guide

BlazeMeter vs. Katalon Studio

April 2025

Katalon Studio vs. BlazeMeter

Updated: April 2025

Sample Customers

Katalon Studio

Coca-Cola Tesla Black Board TaTa Consultancy Services Sony

Katalon Test Ops

Care Logistics, Hive, Angler

Helix ALM

Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce

BlazeMeter

DIRECTV, GAP, MIT, NBCUniversal, Pfizer, StubHub

Perfecto

Virgin Media, Paychex, Rabobank, R+V, Discover

Perfecto Scriptless Mobile

Ubisoft, ES ASUR, Parametric, Fristads, Sports Interactive, SOLID, Spirent Communications

Popular Solutions

14 reviews

2 reviews

22 reviews

6 reviews

0 reviews

Top Industries

Educational Organization

31%

Computer Software Company

15%

Financial Services Firm

11%

Manufacturing Company

Financial Services Firm

15%

Computer Software Company

14%

Manufacturing Company

13%

Educational Organization

13%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Narayana Chaitanya Voleti
QA at Southern Glazer's Wine and Spirits, LLC
We are using Katalon Studio for mobile application testing, web testing, browser testing, and API testing. We are...
Read full review of Katalon Studio »
Glyza Gildore
Query manager at Cloversense
We are using Katalon Test Ops for script creation and execution.
Read full review of Katalon Test Ops »

Review 1 of 2

Bala Maddu
Mobile Network Automation Architect at BT - British Telecom
We use this solution as a tester. When it comes to 5G, there are loads of changes because we're trying to build the...
Read full review of BlazeMeter »
Roland Castelino
QA Lead at BMO Financial
Our use cases are execution on the cloud for web and mobile. With mobile, it could be different platforms, like iOS,...
Read full review of Perfecto »
Daniel Kirschner
Technical Lead, Methods & Tools at Volkswagen
We use Helix Core in our software development processes as a configuration management solution. Our typical use cases...
Read full review of Helix Core »
Pranay Mishra
Director - Quality Excellence at a manufacturing company
I utilize Klocwork for identifying defects and early vulnerabilities in the code, conducting code checks, and...
Read full review of Klocwork »
BurhanShakil
Systems Engineer at Harvard University
Until last year, we were using the enterprise version — Puppet 4 —; however, we recently switched to the open-source...
Read full review of Perforce Puppet »

Review 1 of 5

Customer Service

Khurram Jamil Khan
Head of SQA, Project Manager at Vroozi
We've contacted technical support in the past. The support is basically a site where you can record your issues. The...
Read full review of Katalon Studio »
Anuradha.Kapoor Kapoor
Head - Quality Control at Net Solutions
The customer service and support is not great. But it is also not good. For example, I requested a 9.0 demo a week...
Read full review of Katalon Studio »
Mudasir Shafi
Testing Lead at Enstoa
When you have a license, the technical support is really good. However, the free version doesn't offer as much as it...
Read full review of Katalon Studio »
Ashu Singh
Senior quality analyst at Lalli
I haven't interacted with the product's technical support team.
Read full review of Katalon Studio »
ManishSingh
Quality Manager at Net Solutions
I have contacted the product’s technical support team regarding CI/CD queries twice or thrice. Their services are good.
Read full review of Katalon Studio »
Shibu Raghav
Senior Manager, Test Automation Architect at IHiS
The tool's tech support needs to improve. Most of the issues that we have raised, they consider as feature...
Read full review of Katalon Studio »
Appu Ashok
Senior Consultant at Yethi Consulting
Katalon's support is not very strong unless you opt for the enterprise version. Generally, companies like Katalon do...
Read full review of Katalon Studio »
Anuj-Kataria
QA Manager at Next Solutions
The solution's technical support is very good. I rate the technical support a nine out of ten.
Read full review of Katalon Studio »
MohibSDET
Senior Test Automation Consultant at PROSSE
The technical support is fine. I rate the technical support a six to seven out of ten.
Read full review of Katalon Studio »
Anonymous User
Senior Search Engineer at a financial services firm
They are pretty good. They did address my problem. I am satisfied with their support.
Read full review of Katalon Studio »
Faranak Adinehzadeh
Software Test Engineer at a tech services company
My experience with technical support was that they were kind and friendly, but when I spoke with them regarding the...
Read full review of Katalon Studio »
Anonymous User
Programmer Analyst at a computer software company
My opinion of the technical support is that it is average. I am satisfied with it.
Read full review of Katalon Studio »
Masroor Sadiq
QA Engineer at AKSA-SDS Inc.
I have not contacted their support team.
Read full review of Katalon Studio »
Anonymous User
It Manager, QA Manager at a comms service provider
Katalon Studio could improve its support. Their response time is slow when we have premium support which includes...
Read full review of Katalon Studio »
Narayana Chaitanya Voleti
QA at Southern Glazer's Wine and Spirits, LLC
Documentation is good. Their website information is probably around eight out of ten. However, we have not gone far...
Read full review of Katalon Studio »
Gouri Sankar Pingali
Team Leader at a tech vendor
We have found the technical support for this product to be very good, and knowledgeable.
Read full review of Katalon Studio »
Anonymous User
QA Engineer at a tech company
Customer Service: They provide very good customer service. Technical Support: Excellent, since they promptly respond...
Read full review of Katalon Studio »
Muhammad-Sheikh
Consultant at Unifonic
I haven't used the support for a while but they were good. The community is also very helpful.
Read full review of Katalon Studio »
Gly Gildore
IT QA Manager at a tech services company
Our company has a success plan that gives us direct access to their technical support and customer success manager....
Read full review of Katalon Studio »
Argiris Petromelidis
Director of Products at Computer Team SA
We have only used the documentation and community support for this solution and both are good.
Read full review of Katalon Studio »
Anonymous User
Software QA Test Engineer at a tech services company
It is a growing community. There are documents available but I would say that the community is pretty small as...
Read full review of Katalon Studio »
Vijay Singh Bhadouriya
Business Analyst at a consultancy
Technical support for this solution is ok, but it could be improve.
Read full review of Katalon Studio »
Anonymous User
Senior Quality Assurance Analyst at a educational organization
I personally never dealt with technical support. We had a team member in DevOps that would sometimes touch base with...
Read full review of Katalon Studio »
Anonymous User
QA Architect at a media company
I've never had an opportunity to interact directly with technical support. I cannot speak to how helpful or...
Read full review of Katalon Studio »
Mihai Grigorescu
Principal Consultant at Inspired Testing
The technical support has been good, they are responsive.
Read full review of Katalon Studio »
Tinnaphan Wibullanon
Professional Services Manager at a non-profit
I've never been in touch with technical support in the past. Therefore, I can't speak to how easy it is to get in...
Read full review of Katalon Studio »
Anonymous User
Senior Test Engineer at a tech services company
Technical support for this solution is mainly through forums, and the forums are quite good.
Read full review of Katalon Studio »
Amalina Omar
Customer Service Officer at TDCX
I didn't reach out to the support team.
Read full review of Katalon Test Ops »
Anonymous User
Test Lead at a financial services firm
We did have a couple of questions for technical support but we did not have direct interaction with them. Instead, we...
Read full review of Katalon Studio »
Glyza Gildore
Query manager at Cloversense
Katalon Test Ops reaches out to us, although they keep changing our contact. They inform us who our new contact is,...
Read full review of Katalon Test Ops »

Review 1 of 30

Ramandeep S
Director of Quality Engineering at PAR Technology Corp
Technical support doesn't respond the moment you put up a query, so it takes time to get a response from the customer...
Read full review of BlazeMeter »
Glenford John
Product Manager, Device Integration at a comms service provider
Technical support is amazing. They have 24/7 support. I was amazed that we could have support that doesn't involve...
Read full review of Perfecto »
Sameer Bakshi
Test Specialist at IBM
Their technical support is very good. They immediately respond to our queries and try to resolve them in the best way...
Read full review of Perfecto »
Rodrigo Candido Costa
Software Quality and Automation Specialist at PRIME CONTROL
I rate Perfecto support a ten out of ten. They've done more than one call with my team and helped the people here...
Read full review of Perfecto »
Roland Castelino
QA Lead at BMO Financial
The customer support has improved over the past two years. They have probably remodeled their customer service,...
Read full review of Perfecto »
Govindaraj Ponnusamy
Automation Architect at a tech consulting company
Whenever we have a doubt about mobile device testing, we just go to the Perfecto site and what we need will be there....
Read full review of Perfecto »
Maru Schitekat
Director at Nuevo Espacio TI
Technical support has been excellent.
Read full review of Perforce Delphix »
Bharat Malik
Senior Automation Engineer at RBC
The Perfecto technical support is good. We have had to raise multiple tickets for some of the issues that we've...
Read full review of Perfecto »
Maria Aguas
Test Lead at World Vision International
BlazeMeter's tech support team has been excellent, providing helpful and responsive assistance through chat and email...
Read full review of BlazeMeter »
Anonymous User
Chief Technology Officer at a non-profit
Any questions we had were addressed promptly by knowledgeable individuals.
Read full review of BlazeMeter »
Gautam Kar
Senior Cloud Performance Engineer at Oracle
Support could be faster.
Read full review of BlazeMeter »
Anonymous User
Works
Great and responsive!
Read full review of BlazeMeter »
Anonymous User
Automation Consultant at a consultancy
I work closely with my Perfecto vendor and he is very supportive. Every time there is a new update he will share it...
Read full review of Perfecto »
Anonymous User
Head of Quality at a comms service provider
The support that we are getting is really valuable. The technical support is top-notch. There is a dedicated person...
Read full review of Perfecto »
Anonymous User
Sr. Test Engineering Manager - Embedded Linux SW / RF at a comms service provider
I have used the support from Klocwork. There was a transition time when we started using the solution which was not...
Read full review of Klocwork »
Anonymous User
Solutions Consultant at a tech services company
I don't deal with them directly, but I would rate them as adequate.
Read full review of Helix ALM »
Anonymous User
Technical Consultant at Atgen Software Solutions LLP
We are highly impressed with their technical support and I would give it a 9 out of 10 rating.
Read full review of Perforce Puppet »
Anonymous User
IT Operations Manager at a tech services company
We have not used to technical because the online community has been very good.
Read full review of Perforce Puppet »
Anonymous User
Assistant Vice President at a tech services company
We actually did reach out to the technical support and it was all right, not great. We didn't get the answers we needed.
Read full review of Perforce Acana »
Gururaj-Rao
Integration Supervisor Lead at Visteon Corporation
Vendor support is adequate. During the initial phase, there was a need for follow-ups and clarifications, which...
Read full review of Klocwork »
Anonymous User
Test Lead at a tech services company
Customer Service: It's been 100%. Technical Support: It's been 100%.
Read full review of Perfecto »
Anonymous User
Chief Technology Officer at a insurance company
I rate the technical support a seven out of ten.
Read full review of Helix ALM »
Anonymous User
Associate - Projects at a tech services company
Customer Service: Customer service is 100%. Technical Support: Technical support is 100%.
Read full review of Perfecto »
Anonymous User
Software QA Analyst at a tech company
Customer Service: Customer service was so-so. They didn't seem willing to add the missing features for our project...
Read full review of Helix ALM »
Bob Dean
Principle Engineer at MTSI
Technical support is very good. Most of my tickets have been closed. If I put in a report, request, show a bug to...
Read full review of Klocwork »
Mehmet-Melek
Quality Assurance Engineer at a financial services firm
We encountered a problem when we ran the POC process. We contacted support, the consultant opened a ticket and then...
Read full review of Perforce Delphix »
Anonymous User
Senior Product Specialist at a tech services company
They're hyperresponsive. They have regular calls to see what exactly we are doing with Klocwork and how we are doing....
Read full review of Klocwork »
Yashb Bhatt
Vice President at Tenax Invest
I rate the technical support a six out of ten.
Read full review of BlazeMeter »
Anonymous User
Director, QE Automation & Analytics at a financial services firm
The technical support is good. Our service-level agreement states that if we open a ticket, it has to be resolved...
Read full review of Perfecto »
Anupam Narayan
Performance Engineer Manager at a financial services firm
I rate the technical support an eight out of ten.
Read full review of BlazeMeter »

Review 1 of 30

Technical Support

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