Compare Juniper vs Pulse Secure

Juniper

Based on 173 reviews.

Pulse Secure

Based on 8 reviews.

Sample Customers

Popular Solutions

Juniper SRX

37 reviews

Juniper Ethernet Switches

22 reviews

Juniper Enterprise Routers

8 reviews

Pulse Connect Secure

2 reviews

Pulse Policy Secure

1 reviews

Top Industries

Comms Service Provider

34%

Computer Software Company

19%

Government

Educational Organization

Computer Software Company

24%

Comms Service Provider

23%

Government

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Oscar Bashford
Network Operations Support at EOS IT Management Solutions Ltd
I primarily use the solution for experimentation. I just wanted to create a site to site VPN. I was hoping that you...
Read full review of Juniper vSRX »
Anonymous User
Information Solutions Consultant at a computer software company

Read full review of Junos Space Network Director »
Anonymous User
Head of Business Development and Partners Management at a comms service provider
We used Contrail to build a private cloud infrastructure inside our lab for a POC. If everything had been successful,...
Read full review of Juniper Contrail Networking »
Anonymous User
Information Solutions Consultant at a computer software company
Juniper QFabric is a vendor solution for core switching and routing.
Read full review of Juniper QFabric »
Anonymous User
Business Development Manager at a tech vendor
We primarily use the solution for education customers.
Read full review of Juniper WLC Series »

Review 1 of 5

Johan Derycke
Network Security Engineer at Smals vzw
The product is used as a secure gateway - a gateway to give access to remote users by checking the user credentials...
Read full review of Pulse Connect Secure »
Anonymous User
Cyber Security Consultant at a tech services company
I'm largely just overseeing and supervising the implementation phase. As an implementor, I don't work directly with...
Read full review of Pulse Policy Secure »

Review 1 of 2

Customer Service

Barrett Lamothe
Sr. Enterprise Hardware Consultant at a tech services company
Most of the feedback that I've got from my clients related to Juniper's support is that their support is okay. It is...
Read full review of Juniper SRX »
Anonymous User
Product Line Manager at a tech services company
I would give technical support a rating of 6/10. On the average, I would give them a rating of 9/10.
Read full review of Juniper NetScreen [EOL] »
Aaron Venson
CTO at SEV Technologies LLC
The technical support has been good.
Read full review of Juniper vSRX »
Pradip Joshi
Owner at Shree Atharva Sales Corporation
Their technical support is excellent. As compared to any other company, Juniper has better support in India. We have...
Read full review of Juniper SRX »
HRaghavan
Manager - IT at a non-tech company
I'm very satisfied with the technical support.
Read full review of Juniper Ethernet Switches »
Shashidhara B N
Director - Technology Solutions & Services at Connectivity IT Services Private Limited
Juniper support is very good. But more than the technical support, their documentation is awesome. You can just...
Read full review of Juniper SRX »
Sascha Bülow
Technical Architect at Plusnet
Because we are talking directly to engineers in the US, the support is usually the best you can possibly get. As a...
Read full review of Juniper Session Smart Router »
Amir Ilou
Hardware and Network Manager
The solution's technical support is good.
Read full review of Juniper AppFormix »
Neil Griggs
CEO at Enterprise Design Group
You always end up using technical support here and there for something. I would give them a pretty high rating. Some...
Read full review of Juniper Ethernet Switches »
Anonymous User
Senior Network Engineer at a tech services company
The vendor support is good. The technical support is good.
Read full review of Juniper Ethernet Switches »
Anonymous User
Business Development Manager at a tech vendor
Technical support is excellent. They are extremely helpful and responsive. We are quite satisfied with their level of...
Read full review of Juniper WLC Series »
Anonymous User
Vice President, Network Engineering at a financial services firm
I think Juniper support is good. They're responsive, so I can't really complain.
Read full review of Juniper Ethernet Switches »
Anonymous User
Head of section at a university
Customer Service: Very impressive, but you have to know the inner workings of JTAC. Technical Support: Very...
Read full review of Juniper SRX »
Anonymous User
Freelancer
Since COVID, the tech support is not much good. You have to wait a long time. For example, if you open up a case, you...
Read full review of Juniper SRX »
Anonymous User
IT System Engineer at a computer software company
Technical support is brilliant, but I guess you have to pay for it.
Read full review of Juniper SRX »
Anonymous User
Senior Network Planning Engineer at a comms service provider
We have technical experts who have helped us in the past. They were quite supportive. They were both responsive and...
Read full review of Juniper vSRX »
Anonymous User
NOKIA Lead Engineer at a comms service provider
9 out of 10.
Read full review of Juniper SRX »
Anonymous User
IT Project Manager at a comms service provider
Customer Service: It's good. Technical Support: It's good.
Read full review of Juniper SRX »
Anonymous User
Key Account Manager at a consultancy
Technical support is a little worse than Cisco but better than everybody else.
Read full review of Juniper SRX »
Anonymous User
Network Operations Center Manager at a tech services company
The technical support is very good and the documentation on the website is very accessible. Some of the deployments...
Read full review of Juniper Enterprise Routers »
Anonymous User
Network Engineer at a non-tech company
Technical support has resolved any problems I've had in a relatively quick amount of time.
Read full review of Juniper Ethernet Switches »
Mehdi Mamaghani
Specialist in Network Security at RayanCo
I have not personally really had a reason to contact Juniper's technical support directly. There has been no need...
Read full review of Juniper Ethernet Switches »
Bunyamin Bunyamin
Senior Network Security Engineer at Aplikas
Technical support is good. They seem to understand our customer's requirements. When they troubleshoot or support our...
Read full review of Juniper SRX »
Anonymous User
Pre-Sales Analyst at a tech services company
Technical support has been very good. I would rate it a nine out of ten. We're quite satisfied with the level of...
Read full review of Juniper SRX »
Anonymous User
Chief Information Officer at a tech vendor
Juniper support was great. When we reported a critical issue, they responded with recommended fixes within four...
Read full review of Juniper SRX »
SuhaibKhatib
Senior Network Engineer at Advanced Technologies
I have created only one ticket for technical support. The support was quick.
Read full review of Juniper Ethernet Switches »
Anonymous User
Consultant at a financial services firm
The technical support on offer is very good. Whenever I would have some issues, they have responded on time and they...
Read full review of Juniper SRX »
Anonymous User
Head Of Network & Technical Support at a financial services firm
Juniper supports their products very well.
Read full review of Juniper SRX »
Anonymous User
Senior IT Administrator at a energy/utilities company
Customer Service: 10 out of 10 Technical Support: 10 out of 10 as they stay with you until they fix the problem
Read full review of Juniper WLC Series »
Anonymous User
Expert - architect of ICT systems at a tech services company
The Juniper technical support fulfilled our requirements.
Read full review of Juniper vSRX »

Review 1 of 30

Miroslav Prokes
Director of IT Technical Department at Prague Stock Exchange
I have not spoken with technical support personally. I believe that support is given through our local partner.
Read full review of Pulse Connect Secure »
Girish Vyas
Architect - Cloud Serviced at a comms service provider
The customer support is awesome. If you give them the problem they'll give you the solution immediately. If not,...
Read full review of Pulse Connect Secure »
Kirill Muravyev
Infrastructure Project manager
We are not satisfied with their support. They usually cannot find the solution to our problems. If they manage to...
Read full review of Pulse Connect Secure »
Anonymous User
2nd Line Firewall Engineer for UK&I Customers at Atos
Customer Service: I have never used their customer service. Technical Support: I have never used their technical...
Read full review of Pulse Connect Secure »

Review 1 of 4

Technical Support

No Data Available

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