Compare JFrog vs Veracode

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Popular Solutions

JFrog Xray

2 reviews

JFrog Artifactory

2 reviews

JFrog Container Registry

6 reviews

Veracode

63 reviews

Veracode Security Labs

0 reviews

Top Industries

Financial Services Firm

20%

Computer Software Company

13%

Manufacturing Company

11%

Government

Financial Services Firm

17%

Computer Software Company

16%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Fredierick Saladas
DevOps Lead at Standard Chartered Bank
Our primary use case for the solution is to manage and streamline our project workflows. We operate in a fast-paced...
Read full review of JFrog DevOps Cloud Platform »
Vinod Bhupathiraju
Development Senior at a financial services firm
Our primary use case for X-ray includes multiple activities such as security and vulnerability scanning. We already...
Read full review of JFrog Xray »
Sharath SK
Senior Consultant at Mettler-Toledo International Inc.
My usual use cases of JFrog Container Registry ( /products/jfrog-container-registry-reviews ) involve containerizing...
Read full review of JFrog Container Registry »
Steve Buttler
DevOps Lead at a tech company
We are using Shippable to automate our CI/CD, so we (and our developers) can focus on our core business.
Read full review of JFrog Pipeline »

Review 1 of 4

Darshan Makhecha
Sr Sales Engineer at a manufacturing company
I use Veracode on a private cloud. When we implement a new solution, it needs to undergo user review. I was...
Read full review of Veracode Security Labs »
Anonymous User
Head of Security Architecture at a healthcare company
My use case for Veracode includes utilizing the SSA and SAST modules as part of improving the code that we are...
Read full review of Veracode »

Review 1 of 2

Customer Service

Omer Mizrahi
DevOps Engineer at a comms service provider
The technical support is an eight out of 10.
Read full review of JFrog Artifactory »
Fredierick Saladas
DevOps Lead at Standard Chartered Bank
We have received timely assistance for most issues from the technical support team. However, there have been a few...
Read full review of JFrog DevOps Cloud Platform »
Deepan M
Senior DevOps Engineer at a computer software company
So far, I haven't had any issues that required me to contact their support. Most of the information is available on...
Read full review of JFrog Artifactory »
Aman Shukla
Consultant Specialist at Birlasoft IndiaLtd.
I did contact technical support about some issues I was facing and that went well.
Read full review of JFrog Artifactory »
Mokshi Pandita
DevOps Engineer at Rambøll Danmark A/S
JFrog Xray's technical support was always helpful.
Read full review of JFrog Xray »
Matthew Iijima
Head of Infrastructure and DevOps at a manufacturing company
Based on what I've heard from my engineers who do call support, their technical support is an eight out of ten.
Read full review of JFrog Artifactory »
Narendra-Singh
SR IT administrator at Cardinal Integrated Technologies Inc
I have not used the support from the vendor.
Read full review of JFrog Xray »
Muhammad Usman Khawar
Software Engineer (DevOps/ SRE) at Sensys LLC
The technical support’s response time could be improved.
Read full review of JFrog Container Registry »
Balasubramani Murugesan
DevOps Engineer at a tech services company
I have contacted their technical support team a few times due to serious issues. They have a professional service...
Read full review of JFrog DevOps Cloud Platform »
Josh Bearden
Senior Solutions Architect at a outsourcing company
I rate JFrog customer support nine out of ten. We met with JFrog on multiple occasions. They brought their engineers...
Read full review of JFrog Artifactory »
Sai Pradeep Koneti
DevOps Engineer Intern at University of Nebraska at Omaha
JFrog Xray's technical support was really helpful, and they reached out to me quite fast.
Read full review of JFrog Xray »
Sharath SK
Senior Consultant at Mettler-Toledo International Inc.
So far, we haven't needed to reach out to the technical support team of JFrog Container Registry. I find the...
Read full review of JFrog Container Registry »
Anonymous User
Senior Manager at a comms service provider
I have not used technical support.
Read full review of JFrog Xray »
Grachya Oganesyan
Sr. Systems Engineer at The TCW Group
JFrog Container Registry's tech support team is responsive.
Read full review of JFrog Container Registry »
Vinod Bhupathiraju
Development Senior at a financial services firm
When we need clarifications, we contact our account manager, and they arrange demos. Overall, I would rate the...
Read full review of JFrog Xray »
Mike Dokunmu
Senior Cloud/DevOps Engineer
I have not personally contacted technical support. It was my manager who did in previous projects.
Read full review of JFrog Container Registry »

Review 1 of 16

Prakash Pillay
Director - Product Solution/Architecture at a tech vendor
Technical support is average. They take some time to respond.
Read full review of Veracode »
Alice William
Senior Web Developer at a insurance company
I opened a support ticket to use Veracode's consultant feature. When the consultant called me, the consultation was...
Read full review of Veracode »
Vikas Agrawal
DevOps Lead at HealthEdge Software, Inc.
We connected with Veracode's support a couple of times, and we got a different answer each time.
Read full review of Veracode »
Jagusztin Laszlo
Lead Architect, Presales lead at Alerant Zrt.
We know only one person from Veracode, and he supported us when we had issues, and he was able to solve everything.
Read full review of Veracode »
Avdhesh Bhardwaj
VP, DevSecOps Engineer at Truist
The product's support is good.
Read full review of Veracode »
Daniel Krivda
DevOps Engineer at a insurance company
I worked with the technical support to integrate some things. One of our private cloud providers only had old...
Read full review of Veracode »
Deepak Naik
Chief Security Officer at Digite
We normally create a ticket for Veracode support, then they respond back within 24 hours. Our experience with them is...
Read full review of Veracode »
Geofrey Mutabazi
Founder at a manufacturing company
The technical support is responsive and helps us resolve our issues quickly.
Read full review of Veracode »
DavidJellison
Senior Director, Quality Engineering at a tech services company
Technical support was difficult at times due to off-shore support that seemed to be reading from a script and not...
Read full review of Veracode »
Dave Cheli
Chief Technology Officer
Exceptional.
Read full review of Veracode »
Anonymous User
Senior Software Developer at a pharma/biotech company
We didn't use their technical support.
Read full review of Veracode »
Anonymous User
Junior Developer Intern at a insurance company
I found Veracode Support extraordinary. I've been having an issue for the past month, and the team reached out to me...
Read full review of Veracode »
Anonymous User
Vice President QE Practice at a computer software company
The solution's technical support is good.
Read full review of Veracode »
Anonymous User
DevOps Release Engineer at a tech services company
Great.
Read full review of Veracode »
Himadri Subudhi
Works
I have never needed to raise a ticket and work with Veracode experts.
Read full review of Veracode »
Reviewer64985
Principle Consultant at a tech services company
Their technical support is less than stellar. They have essentially two tiers: the technical support and the...
Read full review of Veracode »
Anonymous User
Information Security Strategy at a insurance company
I didn't get involved much with asking them questions. During the initial phase when we started integrating, they...
Read full review of Veracode »
Anonymous User
Head of Security Architecture at a healthcare company
I have contacted the technical support and customer support. With Veracode's technical support, for some issues, it...
Read full review of Veracode »
AjayKumar10
Senior Tech Lead at Incebo
I have not been in contact with technical support. The only issue that I had was something that I was able to solve...
Read full review of Veracode Security Labs »
Anonymous User
Director Security and Risk OMNI Cloud Operations at a tech vendor
Tech support is very effective. We can do online requests for read-outs with their tech support - but the more common...
Read full review of Veracode »
Elina Petrovna
Professor at BitBrainery University
CA still has some difficulties integrating the Veracode team in their support services.
Read full review of Veracode »
Tarun Revalla
Associate Software Engineer at a healthcare company
The Veracode support team is excellent. I had an issue removing an account, so I emailed support. They created a case...
Read full review of Veracode »
AldrineEinsteen
Enterprise Architect at a computer software company
We did previously reach out to technical support. When we had to set up all of the automation, we contacted them for...
Read full review of Veracode »
Anonymous User
Enterprise Architect, VP at a financial services firm
There were times when we had to deal with support when we ran scans and we were reviewing results. There were times...
Read full review of Veracode »
Anonymous User
VP Worldwide Delivery Acceleration at a financial services firm
Tech support is excellent.
Read full review of Veracode »
Anonymous User
R&D Director at a computer software company
The technical support was good. Even with the time zones changes, they took the examples that we provided about how...
Read full review of Veracode »
Anonymous User
Lead Product Security Engineer at a computer software company
I worked with Veracode's technical consultation staff and found the agent to be incredibly knowledgeable and...
Read full review of Veracode »
Anonymous User
IT Cybersecurity Analyst at a educational organization
Veracode support is really good. I get a lot of help from them. I've been on a few calls with my developers and...
Read full review of Veracode »
Oleksandr Klymenko
Development Manager at a computer software company
I am very pleased with the Veracode support because so far, there were no issues where they were not able to help us....
Read full review of Veracode »
Anonymous User
Sr. Web Application Security at a tech vendor
I rate Veracode support a seven out of ten. We have weekly meetings with the support representatives to discuss any...
Read full review of Veracode »

Review 1 of 30

Technical Support

No Data Available

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