Compare Keysight Technologies vs Tenable

Keysight Technologies

Based on 71 reviews.

Tenable

Based on 243 reviews.

Overview

Information Not Available

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

Ixia Hawkeye

EMA

Ixia CloudLens

ProtectWise, AppNeta, NetFort, Savvius, LogRhythm, Uplevel Systems, FireEye, CA Technologies, Dynatrace

Tenable.io Web Application Scanning

IMDEX

Popular Solutions

Keysight Oscilloscopes

0 reviews

Eggplant Test

3 reviews

Ixia BreakingPoint

0 reviews

Tenable Nessus

15 reviews

Tenable Security Center

13 reviews

Tenable Vulnerability Management

12 reviews

Top Industries

Manufacturing Company

12%

Financial Services Firm

10%

Computer Software Company

10%

Government

Computer Software Company

11%

Financial Services Firm

11%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mirza Hussain
Engineer at a manufacturing company
I am some kind of AI working with Eggplant Test and other OpenText solutions. I can answer questions about my...
Read full review of Eggplant Test »
Jos Badimo
Director at BAMS
I have been using the solution for a year now. The customers I work with are focused on both custom test assurance...
Read full review of Spirent CyberFlood [EOL] »
WilsonAitan
Deputy Country Manager at PT Securite Asia Indonesia (ABP Securite)
The use case for this tool is generally for enterprise customers who have more than two monitoring tools. These...
Read full review of IxNetwork VE »
Shyam_Prasad
AVP - Testing & QA at Laminaar Aviation
Our use case is mainly for UI layer regression test automation.
Read full review of Eggplant Performance »
Anonymous User
CEO at a tech services company
I have used Spirent TestCenter for testing optical transceivers and checking interoperability tests. I utilize it as...
Read full review of Spirent TestCenter [EOL] »

Review 1 of 5

Chethan Gowda
Windows Security Patching Operation III (Cyber Operations) at CBTS
We usually use Tenable Vulnerability Management for vulnerability scannings, and we get the reports from Tenable to...
Read full review of Tenable Vulnerability Management »
OndrejKOVAC
Solution engineer at EXPERTience
The primary use case for Tenable Security Center among my clients is risk-based vulnerability management. It involves...
Read full review of Tenable Security Center »
DragosCernat
Information Security Architect at WSP
We had other solutions that we used. One solution was that we did not have something exactly similar to what Element...
Read full review of Tenable Cloud Security »
AbhishekPandey5
Senior Consultant at Payatu
I am using it for Asset Discovery, vulnerability management and threat intel. Tenable OT Security is for asset...
Read full review of Tenable OT Security »
Jonathan-Pereira
Cyber Security Architect at a comms service provider
I have at least three use cases. One is for ITDR solutions for threat detection. Another is the vulnerability...
Read full review of Tenable.io Web Application Scanning »

Review 1 of 5

Customer Service

Venkat Lkmula
Tech spesialist at INT tech services
The technical support is good. We have also included Ix in our automation, so it is very easy to incorporate this...
Read full review of IxChariot »
Shyam_Prasad
AVP - Testing & QA at Laminaar Aviation
We experienced some failures where object libraries suddenly disappeared after a new patch. We had to reach out to...
Read full review of Eggplant Performance »
Ahmet Kilic
Network and Security Unit Manager at Bankalararası Kart Merkezi (BKM)
We have contacted technical support in the past and they have been great overall in terms of helping us. We are quite...
Read full review of Ixia Network Packet Brokers »
Kalyan Rapolu
Applications Engineering Leader, Principal Investigator at E.I. du Pont de Nemours and Company
Technical support is very helpful. They have a local technical office up here in Santa Clara. They can come anytime...
Read full review of Keysight Oscilloscopes »
Anonymous User
Integration Specialist at a financial services firm
I would rate technical support at three out of five. I don't think they have enough coverage for support. The issues...
Read full review of Eggplant Test »
Anonymous User
Senior VP Operations at a media company
Their customer support is really impressive. I would rate them a nine out of 10.
Read full review of Eggplant Test »
Anonymous User
Director and Principal Consultant at a consultancy
Our technical support is excellent. The representatives in South Africa is well versed in the solution, and they're...
Read full review of Eggplant Performance »
Naresh Nathala
Solutions Architect at IdeaBytes
The support is pretty good. Eggplant Test offers 24x7 support with teams located in India, US, and UK, which are very...
Read full review of Eggplant Test »
Rockwell Hsu
Technical Leader at a tech company
Technical support is pretty good. They an 800 number, but they also provide a few engineers who are dedicated to the...
Read full review of Keysight Oscilloscopes »
Anonymous User
Senior Signal Integrity Engineer at a manufacturing company
Sometimes, it's quite hard to get the technical support to come onsite. If we run into a hardware, measurement, or...
Read full review of Keysight Oscilloscopes »
Anonymous User
CEO at a tech services company
The strong thing about Spirent is they have a local team that has an engineer and a sales team to support.
Read full review of Spirent CyberFlood [EOL] »
Anonymous User
Test lead/Senior Mobile Automation QA at a non-tech company
We were in contact with technical support and we found them to be very helpful. They have good knowledge. It is just...
Read full review of Eggplant Test »
Jon Goranson
QA Analyst at a transportation company
We have emailed their tech support and they have been absolutely fine. They have usually responded within a day. If...
Read full review of Eggplant Test »
Anonymous User
Automation Software Development Analyst 3 at a aerospace/defense firm
It is different in terms of government contracting versus the private sector. They have reps for private sector...
Read full review of Eggplant Test »
Anonymous User
CEO at a tech services company
Spirent's technical support is rated ten out of ten. I am satisfied with their service.
Read full review of Spirent TestCenter [EOL] »
Anonymous User
Business Analyst at a computer software company
There were occasions where I asked questions about coding and, within 15 minutes, I got answers. That was perfect. I...
Read full review of Eggplant Test »
Anonymous User
Performance Testing Manager at a tech services company
Customer Service: Excellent and very personal. Technical Support: Excellent and very personal.
Read full review of Eggplant Performance »
Anonymous User
CEO at a tech services company
Spirent's technical support is good both online and offline.
Read full review of Spirent CyberFlood [EOL] »
Anonymous User
Electrical Principal Engineer at a tech company
On a scale of one to ten, I would give technical support a nine-and-a-half. They have very good technical support....
Read full review of Keysight Oscilloscopes »
Anonymous User
Software Engineer at a computer software company
The support from Eggplant Digital Automation Intelligence is supportive of any issue we have had. You only need to...
Read full review of Eggplant Test »
JINNY
QA Engineer at a computer software company
There is a health service in the Eggplant tool. When I have a problem, for example, with the latest version of the...
Read full review of Eggplant Test »
Anonymous User
Project Hardware Engineer at a manufacturing company
The technical support is very easy to reach. I have contacted them a few times regarding the feature usage. These...
Read full review of Keysight Oscilloscopes »
Anonymous User
Systems Engineer at a tech services company
Customer Service: * Nine out of 10 * Quick response * Good technical knowledge * Professional behavior Technical...
Read full review of IxChariot »
Anonymous User
Integration Specialist at a financial services firm
The response time of the solution's technical support team is quite slow.
Read full review of Eggplant Test »
Amit Chowdhry
Principal at a tech services company
The technical support is what really makes it good. You are not just buying the equipment; you're buying the support...
Read full review of Keysight Oscilloscopes »
Anonymous User
Developer / Team Lead at a computer software company
Their support is okay.
Read full review of Eggplant Test »
Robert Friedt
Engineer III Electrical & RF at a manufacturing company
Technical support is pretty responsive, pretty decent.
Read full review of Keysight Oscilloscopes »
Anonymous User
Senior Test Consultant\Competency Lead at a tech services company
Service has been impressive time wise, with basic queries I always got a working answer with more complicated...
Read full review of Eggplant Test »
Anonymous User
Director at a aerospace/defense firm
The technical support we receive is decent. So far, they've been helpful.
Read full review of Ixia BreakingPoint »
Anonymous User
Engineer at Huawei Technologies
The technical support is good, and it has very strong customer support. They sent an engineer to us who gave us some...
Read full review of Keysight Oscilloscopes »

Review 1 of 30

François PICHARD
Solution and Demand Manager at SFR
I have not used the support from Tenable SC.
Read full review of Tenable Security Center »
Harshal Deshmukh
CEO and Managing Director at Digidata Infsystems Private Limited
The customer service and support are nice. Sometimes, there are lags but overall it was okay.
Read full review of Tenable OT Security »
Renato Jager
CIO at Oakmount
The solution's tech support is not excellent, but it is good enough.
Read full review of Tenable Lumin »
Matthew Weisler
Sole Proprietor at Core-Infosec
I have not needed technical support. A colleague reported that a licensing issue took two weeks to resolve. A bigger...
Read full review of Tenable Nessus »
Antonio Scola
Owner at SUNLIT TECHNOLOGIES
The support provided by the solution is reasonable. It is not terrific customer support, but it works.
Read full review of Tenable.io Container Security »
Tharaka Shameera
Intent Manager at SLIIT
The solution’s tech support team is very helpful.
Read full review of Tenable Security Center »
Antonio Scola
Owner at SUNLIT TECHNOLOGIES
Technical support is okay. We don't have any complaints about their level of service. They are knowledgeable and...
Read full review of Tenable Vulnerability Management »
Kai Boon Giam
Director at Data Connect Technologies Pte Ltd
I have yet to contact technical support. The users within my team are technical people, and if they have an issue,...
Read full review of Tenable Nessus »
Ali Al-Mahrooqi
Manager at a financial services firm
Technical support for this solution was good. They were responsive.
Read full review of Tenable Nessus »
OniRahman
Technical Consultant at a tech consulting company
I rate customer service and support a six out of ten.
Read full review of Tenable.io Web Application Scanning »
Chethan Gowda
Windows Security Patching Operation III (Cyber Operations) at CBTS
Communication with Tenable Vulnerability Management support occurs on average two to three times monthly because our...
Read full review of Tenable Vulnerability Management »
Anonymous User
Network Security Engineer at a construction company
Technical support is good. I get responses quickly and they provide quick resolution. I can look at their community...
Read full review of Tenable Nessus »
Reviewer843121
Founder & CEO at a tech services company
I've never needed to contact Tenable support, I've been able to resolve any issues myself.
Read full review of Tenable Nessus »
HARI EDARA
IT Manager at State of Texas
Technical support is good. We have 24/7 support from them. There are some of sales managers who are the bridge...
Read full review of Tenable Vulnerability Management »
Jonathan-Pereira
Cyber Security Architect at a comms service provider
For local support, I would rate it as an eight, and for global support, I would rate it as a nine out of ten.
Read full review of Tenable OT Security »
Infraprojman67
Senior Infrastructure Project Manager at a energy/utilities company
The technical support is good.
Read full review of Tenable Nessus »
Mouad BOUKIR
Works at a university
I've never had any interaction with customer support. The solution works very well, and we haven't needed help.
Read full review of Tenable Nessus »
Dhananjay-Naldurgkar
Senior Consultant - Cyber Security Services at a computer software company
Tech support is good. I think we are now partnered with Tenable.
Read full review of Tenable Nessus »
Anonymous User
SOC Analyst at a energy/utilities company
I would evaluate Tenable Vulnerability Management's customer service and technical support as average. I would rate...
Read full review of Tenable Vulnerability Management »
Sandip Deshmukh
Cyber Security Expert at Birlasoft IndiaLtd.
I'm satisfied with Tenable's technical support.
Read full review of Tenable Security Center »
Anonymous User
Chief Hacking Officer at a security firm
We haven't had the need to contact technical support.
Read full review of Tenable Nessus »
Anonymous User
VP - Risks, Audits & InfoSec at a tech services company
We did reach out to technical support. I think it was just once, but it took them a long time to respond. Maybe it...
Read full review of Tenable Nessus »
Daniel Durante
Senior Manager at a security firm
The technical support is great. We have called them a few times and they have always helped us.
Read full review of Tenable Nessus »
Anonymous User
Presales Engineer at a tech services company
Technical support is very efficient and they escalate the tickets when you have a big issue. When you open a ticket,...
Read full review of Tenable Security Center »
Anonymous User
IT Security Operations Analyst at a manufacturing company
Technical support is good. They provided information that is needed.
Read full review of Tenable Nessus »
DivyaJyoti
0
The solution's support is okay, but it could be more customer-friendly. The people providing support have knowledge,...
Read full review of Tenable Vulnerability Management »
Anonymous User
Information Technology Security Specialist at a tech services company
Technical support could be more knowledgeable. Their support right now goes from awkward to funny. Sorry to say that,...
Read full review of Tenable Nessus »
Anonymous User
IT Manager at a manufacturing company
The technical support is responsive and they worked on our problem quickly. That said, it depends on how quickly...
Read full review of Tenable.io Web Application Scanning »
KalaiarasuSanthirasekeran
Security Professional at a tech vendor
We have not needed to contact tech support much. We contacted them about the false positives, and they were helpful.
Read full review of Tenable Nessus »
Anonymous User
Information Security Analyst at a retailer
I rate Tenable support 10 out of 10. They're top-of-the-line. It's the best support I've worked with so far.
Read full review of Tenable Nessus »

Review 1 of 30

Technical Support

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