Compare Iron Mountain vs Veeam Software

Iron Mountain

Based on 3 reviews.

Veeam Software

Based on 597 reviews.

Latest Research

Buyer's Guide

Iron Mountain Connect vs. Veeam Data Platform

December 2025

Veeam Data Platform vs. Iron Mountain Connect

Updated: December 2025

Buyer's Guide

Iron Mountain Connect vs. Veeam Data Platform

December 2025

Iron Mountain Connect vs. Veeam Data Platform

Updated: December 2025

Sample Customers

Iron Mountain Connect

University of La Verne

Popular Solutions

Iron Mountain Connect

0 reviews

Iron Mountain Iron Cloud

1 reviews

Veeam Data Platform

38 reviews

Veeam Data Cloud for Microsoft 365

14 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Computer Software Company

14%

Financial Services Firm

12%

Retailer

10%

Comms Service Provider

Computer Software Company

13%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Naved Hussain
Chief Technology Officer at a energy/utilities company

Read full review of Iron Mountain Iron Cloud »
Raj Bhaduri
Enterprise architect at a energy/utilities company
I primarily use it for various policies related to data, such as data retention, data deletion, and archiving...
Read full review of Iron Mountain Connect »

Review 1 of 2

JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Rodrigo Hernandez
Head Cloud Services (Infra & Systems) at a tech services company
My main use case for Veeam Backup for AWS is to make a VM backup from my cloud to Veeam, which I use day-to-day.
Read full review of Veeam Backup for AWS »
Thushara Bandara
Software Engineer at a tech services company
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Charles Daou
Senior system Engineer at a tech consulting company
We primarily use the solution as a cloud-backed application machine for storage-related tasks.
Read full review of Veeam Cloud Connect [EOL] »
Mehmet Aksoy
System Administrator at a hospitality company
I use Veeam Kasten for Kubernetes only for backup of shop floor PCs. The effectiveness of Veeam Kasten for Kubernetes...
Read full review of Veeam Kasten for Kubernetes »

Review 1 of 5

Customer Service

Naved Hussain
Chief Technology Officer at a energy/utilities company
Iron Mountain Iron Cloud's technical support is very good.
Read full review of Iron Mountain Iron Cloud »
Anonymous User
CEO of WallyTunes Business Group at a pharma/biotech company
I never had to contact them.
Read full review of Iron Mountain Connect »
Raj Bhaduri
Enterprise architect at a energy/utilities company
The customer service and support are very good.
Read full review of Iron Mountain Connect »

Review 1 of 3

Mishal Manzoor
System Engineer at a tech services company
The technical support team is fast, knowledgeable and customer -friendly.
Read full review of Veeam Data Platform »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at a comms service provider
I haven't needed any tech support yet. I handle things myself if there is any issue.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Gerald Ashokan
Global Account Executive at a tech vendor
I have not had any issues with the need to contact support.
Read full review of Veeam Data Cloud for Microsoft 365 »
Joel Negrão Moreira
Presales Storage Solution Architect at a computer software company
Veeam's technical support is good, I'm not aware of any big issues with it.
Read full review of Veeam Data Platform »
Emthias Abdul Salam
Technical Manager at a tech consulting company
Generally, what we have noticed with Veeam support is that it's getting worse. We have to resolve this by ourselves,...
Read full review of Veeam Data Platform »
Anonymous User
Solutions Architect at a tech services company
The few times that I’ve had to call Veeam support, it has been a pleasant experience. They are courteous and...
Read full review of Veeam Data Platform »
Amgad Soliman
Senior System & Security Administrator at a retailer
We've dealt with technical support in the past. We asked them two times about an issue, and they were very helpful...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Head of Infrastructure Division at a tech services company
Technical support is excellent.
Read full review of Veeam Data Platform »
Anonymous User
Network & Communication Engineer
In my case, there is no technical support needed.
Read full review of Veeam Data Platform »
Barnabas Malárovits
System integration administator at a university
We have contacted Veeam’s support partners regarding technical issues.
Read full review of Veeam Backup for Google Cloud »
Shay Hyams
Pre-sales Engineer at a tech services company
Veaam technical support, from my perspective, is one of the best technical support I've ever engaged with.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Senior IT Engineer at a tech services company
I would rate support 7/10.
Read full review of Veeam Data Platform »
Anonymous User
Director at a printing company
I would say it is good. I'm trying to remember when the last time was that I had to call technical support. I think...
Read full review of Veeam Data Platform »
Likesh Shrestha
System Administrator at a financial services firm
Technical support is good. It's awesome. Still, we can't get the right solution at the right time. If I'm asking...
Read full review of Veeam Data Platform »
Ahmad Dhamiri Muhammad Farhan
System Engineer at a computer software company
So far, the support team has proven valuable in providing effective solutions and useful guidance.
Read full review of Veeam Data Platform »
Anonymous User
Senior Solutions Specialist at a comms service provider
We've dealt with technical support in the past. Typically, we've had good outcomes. We're pretty satisfied with their...
Read full review of Veeam Data Cloud for Microsoft 365 »
PavelTenitskiy
Engener unix team
Our customer does not have an active technical support contract. Therefore, we do not deal with support.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Architect at a tech services company
It can take a while to get a recovery engineer on the phone, but once you get one the support is excellent. Follow up...
Read full review of Veeam Data Platform »
Anonymous User
Director at a tech services company
Customer service and technical support is good and prompt.
Read full review of Veeam Data Platform »
Anonymous User
Network Operations Manager at a educational organization
That ReFS issue was one of the things that I had with technical support. For the most part they have been very...
Read full review of Veeam Data Platform »
Anonymous User
Solutions Architect at a comms service provider
The customer service and support are very good. It's one of Veeam's key distinguishing points. So long as you...
Read full review of Veeam Data Platform »
Anonymous User
BSS Platform Team Leader at a comms service provider
The technical support is good.
Read full review of Veeam Agent for Linux [EOL] »
Calvin Engen
CTO at a tech services company
Support has been great; no complaints.
Read full review of Veeam Data Platform »
Chetan Doshi
M S Technical Head at a tech services company
The support that we have been receiving has been perfect.
Read full review of Veeam Data Platform »
Anonymous User
IT Manager at a non-tech company
The support staff team is perfect. I hope they keep that level of perfection.
Read full review of Veeam Data Platform »
Nitin Gunnoo
Senior Support Engineer at a financial services firm
We haven't had to contact technical support. We have managed to correct all of the errors we've encountered so far....
Read full review of Veeam Data Cloud for Microsoft 365 »
Glauk Hoxha
CTO at a tech services company
We don't use technical support very much, however, my sense is they're okay. I cannot say something more precise, as...
Read full review of Veeam Data Platform »
Anonymous User
Directeur service informatique at a comms service provider
The tech support could be better. I rate it as a six out of ten. Though this is not frequent, when we have had need...
Read full review of Veeam Data Platform »
Denis Beaumont
General Manager at a computer retailer
The administrative support team is located in Atlanta, and they have plenty of bilingual staff who can interact with...
Read full review of Veeam Cloud Connect [EOL] »
Anonymous User
Senior Systems Engineer at a tech services company
Customer Service: Good to Excellent. Technical Support: Good.
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

No Data Available

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