Compare Invicti vs Veracode

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Popular Solutions

Acunetix

8 reviews

Invicti

6 reviews

Veracode

19 reviews

Veracode Security Labs

1 reviews

Top Industries

Financial Services Firm

12%

Manufacturing Company

10%

Computer Software Company

Comms Service Provider

Financial Services Firm

15%

Manufacturing Company

11%

Computer Software Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rahul Kumar
Senior Engineer - Penetration Tester at a government
I have been using Acunetix for more than five years, as I used it in both my previous company and my current company....
Read full review of Acunetix »
Valavan Sivgalingam
Senior Manager, Security Engineering at ESS
I use Invicti for web application testing and API testing. I want to confirm that I am still using Invicti and...
Read full review of Invicti »

Review 1 of 2

VinothKumar5
Head for Application Security at Hexaware Technologies Limited
I work in a service-based organization with multiple tools, as every different customer is using different tools....
Read full review of Veracode Security Labs »
Anonymous User
DevSecOps Engineer at a tech services company
My main task involved integrating a security tool into a cloud platform. Once the integration was complete, we ran...
Read full review of Veracode »

Review 1 of 2

Customer Service

Rahul Kumar
Senior Engineer - Penetration Tester at a government
Acunetix customer support responds on time, but resolution can take longer due to involving stakeholders who are not...
Read full review of Acunetix »
Kunal M
Capability Center Leader, ETRM Platforms at Shell
I haven't had the opportunity to use customer support, so I'm unsure about its quality.
Read full review of Invicti »
Valavan Sivgalingam
Senior Manager, Security Engineering at ESS
The technical support from Invicti is good. If I were to rate support from one to ten, I would give eight to nine...
Read full review of Invicti »
JanetMuhia
Cyber Security Engineer at Spartec
* Experience: The technical support team is highly responsive, often addressing issues quickly regardless of time...
Read full review of Invicti »
KashifJamil
CEO at Xcelliti
Customer support is big. It depends on region to region.
Read full review of Invicti »
PrashantUppuluri
Solution Architect at a tech services company
The tech support is decent enough. Moreover, the local support of the distributors and the partners cover up most of...
Read full review of Invicti »
Amr Abdelnaser
Senior Information Security Analyst at EastNets Holding Ltd.
We have not faced any issues to complain about.
Read full review of Acunetix »
Adetunji Adeoje
Team Lead, Application Security at a financial services firm
I would rate technical support from the vendor as very good. Their customer support representative supports very...
Read full review of Acunetix »
Le Viet
Security Consultant at VNCS
I have requested support from the vendor regarding our scan results that have false positives. The vendor double...
Read full review of Acunetix »
Himanshu_Tyagi
Lead Cybersecurity at TBO
The tech support from Invicti for Acunetix is really good. Whenever a support ticket is raised, their SLA is quite...
Read full review of Acunetix »
PrashantPatil
Senior Security Consultant at Verve Square Technologies
We contact technical support all the time and they are great. They resolve issues quickly and efficiently.
Read full review of Invicti »
JoelGeorge
Associate at Tata Consultancy
Their support was good. They were quite prompt with their responses. When we had any issues, we reached out, and they...
Read full review of Invicti »
Valavan Sivgalingam
Senior Manager, Security Engineering at ESS
We don't have any issues because Invicti's support was really good.
Read full review of Invicti »
Anonymous User
Anon at a consultancy
Customer support is helpful, but sometimes the response are a bit delayed. They respond within 24 hours.
Read full review of Acunetix »
Anonymous User
Works at a educational organization
The customer service is quite helpful. The time to fix issues is not too quick, so in the case of time-restricted...
Read full review of Acunetix »
Anonymous User
IT Manager at a financial services firm
We have a pretty good team here and we try to be as independent as possible. We needed some help for the initial...
Read full review of Acunetix »
Anonymous User
Manager for Technology Services at a educational organization
I haven't needed to contact their technical support.
Read full review of Acunetix »
Anonymous User
Security Engineer at Secure Network
I never needed to talk to the Acunetix technical support.
Read full review of Acunetix »
Anonymous User
IT Engineer at a aerospace/defense firm
Technical support is very professional, 10/10. They know what they are doing.
Read full review of Invicti »
Letsogile-Baloi
CEO at IMART OFFICE CONSULTANTS
I haven't contacted technical support because I'm supposed to be the first line of their support. If I need to...
Read full review of Acunetix »
Letsogile-Baloi
CEO at IMART OFFICE CONSULTANTS
I haven't contacted technical support because I am supposed to be the first line of their support. Contacting them...
Read full review of Acunetix »
Anubhav Goswami
Security Specialist at a tech services company
Technical support is fine. Whenever we have any queries the support is available. We have the paid version. We have...
Read full review of Acunetix »
Anonymous User
Software Quality Assurance Analyst at a real estate/law firm
Technical support is good.
Read full review of Invicti »
Anonymous User
Manager Compliance - Processes / InfoSec. at a tech services company
Quite high. They are scattered all over social. They have wikis, a website, YouTube videos. They don't have a blog,...
Read full review of Invicti »
Kamil Matusik
Head of Operations, Supply Chain at Lyreco Deutschland GmbH
The support is not perfect. The support could be improved. I often have to write to managers to push things.
Read full review of Acunetix »
Ivan Biagi
Security Specialist at Alfa-A IT
The customer service is good. There are some problems with languages (like for Italian they send you people who can...
Read full review of Invicti »
Anonymous User
Software Quality Assurance Engineer at ITONICS GmbH
9 out of 10.
Read full review of Invicti »
Abdullah Ozkan
Information Security Engineer at Tübitak Bilgem
The technical support from Invicti is very good and fast. I am highly satisfied with the response time and quality of...
Read full review of Acunetix »
Anonymous User
Senior Security Engineer at a insurance company
The technical support has been very helpful, and pretty quick to respond to emails or when I call in.
Read full review of Acunetix »
SivaPrakash
Senior Test Engineer II at a financial services firm
The technical support is really good. Whenever we experienced an issue, we just scheduled a call. It's not directly...
Read full review of Acunetix »

Review 1 of 30

Mahammad Azeem
Application Architect at a tech services company
I am not entirely satisfied with the technical support because I believe we have been waiting to send our code to...
Read full review of Veracode »
Vladimir Shilov
DevSecOps at Ciklum ApS
The solution's technical support helped us solve different problems related to Veracode, including some of its use...
Read full review of Veracode »
Kv Rao
Site Leader (India) at Industrial Scientific
I have seen an upward rating of eight or more out of ten. They are very responsive and quick to help with queries...
Read full review of Veracode »
AjitMatthew
Principal. - Head - IT, Information Security and Admin at a consultancy
The technical support response time is slow.
Read full review of Veracode »
Devid William
Application Security Coordinator at Banco Votorantim
Technical support is good. They are always communicative and share news and new technologies. They offer new...
Read full review of Veracode »
Fiorina Liberta
Principal SRE Engineer at AIA
Their technical support is helpful. If we send a message to them, then they respond within the SLA. I would rate the...
Read full review of Veracode »
Miodrag Zarev
Senior Software Engineer at a tech vendor
I rate Veracode support nine out of 10 in its current state, but given our problems in the past, I might rate it...
Read full review of Veracode »
Anonymous User
Sr. Security Architect at a financial services firm
As mentioned in prior comments, Veracode is simply put our best vendor in terms of relationship, value-add, and...
Read full review of Veracode »
Anonymous User
IT security architect at a consumer goods company
We have not had much free expert support from the vendor. We have had to have a team of highly skilled individuals to...
Read full review of Veracode »
Anonymous User
Systems Architect at a tech vendor
Initially, I had some questions back and forth and I was able to get everything resolved, mostly via email. Overall,...
Read full review of Veracode »
Michael Calabrese
Vice President of Engineering at Avant Assessment
The one time I had to use their technical support for the bug where a code check dies, I found them a little...
Read full review of Veracode »
Marcello Teodori
Software Architect at Alfresco Software
The staff of Veracode is very good. They're very supportive. When the product doesn't report something that we need...
Read full review of Veracode »
Evan Christoe
AVP, IS Manager at a financial services firm
Technical support is highly competent.
Read full review of Veracode »
Nagaraj Sheshachalam
Lead Cyber Security engineer at a manufacturing company
We receive guidance for fixing vulnerabilities in case something is new to us, or we are stuck from there. We can...
Read full review of Veracode »
Anonymous User
Director Security and Risk OMNI Cloud Operations at a tech vendor
Tech support is very effective. We can do online requests for read-outs with their tech support - but the more common...
Read full review of Veracode »
Elina Petrovna
Professor at BitBrainery University
CA still has some difficulties integrating the Veracode team in their support services.
Read full review of Veracode »
Anonymous User
Sales Engineer at a computer software company
Their support is good. I would rate them a nine out of ten.
Read full review of Veracode »
Anonymous User
Senior Software Developer at a pharma/biotech company
We didn't use their technical support.
Read full review of Veracode »
Oleksandr Klymenko
Development Manager at a computer software company
I am very pleased with the Veracode support because so far, there were no issues where they were not able to help us....
Read full review of Veracode »
Yash Shende
Software Development Engineer II at Rocket Software
I never got a chance to deal with customer support. Most of the issues I faced were resolved within our organization....
Read full review of Veracode »
Anonymous User
Sr. Web Application Security at a tech vendor
I rate Veracode support a seven out of ten. We have weekly meetings with the support representatives to discuss any...
Read full review of Veracode »
Anonymous User
VP at a non-tech company
We have had customers - and it has been our own experience as well - tell us that the support is second to none. They...
Read full review of Veracode »
Dristi Kurre
Lead Information Security Analyst at a financial services firm
The technical support by Veracode is good because we have encountered problems before, and the team supported us...
Read full review of Veracode »
Brian Felker
Application Security Engineer at Advantasure
I rate Veracode support 7.5 out of 10. Overall, our technical support is decent. You have to find someone who works...
Read full review of Veracode »
Anonymous User
Lead Product Security Engineer at a computer software company
I worked with Veracode's technical consultation staff and found the agent to be incredibly knowledgeable and...
Read full review of Veracode »
Anonymous User
Chief Compliance Officer at a financial services firm
Excellent.
Read full review of Veracode »
Anonymous User
Chief Technology Officer at a tech services company
Service and support is always helpful and knowledgeable. Turnover seems to be an issue. We are frequently being...
Read full review of Veracode Security Labs »
Stephen Cook
Systems Engineer at Shiftmovers
I rate Veracode support a nine out of ten. Veracode's support team has always been helpful. When we contact them by...
Read full review of Veracode »
Anonymous User
Security Architect at a financial services firm
Their technical support is good, but we haven't really had to use it much, so far.
Read full review of Veracode »
ShubhamSharma5
Senior Consultant at Material Vision
We have not used their support extensively, but when we were choosing Veracode, I felt that they have a very good...
Read full review of Veracode »

Review 1 of 30

Technical Support

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