Compare Invicti vs Veracode

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Popular Solutions

Invicti Web + API

7 reviews

Invicti

4 reviews

Kondukto [EOL]

1 reviews

Veracode

18 reviews

Veracode Security Labs

1 reviews

Top Industries

Financial Services Firm

11%

Manufacturing Company

11%

Comms Service Provider

10%

Computer Software Company

Financial Services Firm

15%

Manufacturing Company

12%

Outsourcing Company

10%

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rahul Kumar
Senior Engineer - Penetration Tester at a government
I have been using Acunetix for more than five years, as I used it in both my previous company and my current company....
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Mohamed Abdel-Hassanein
Co-Founder and Business Development at TeCrypt
My client's biggest use case for the product involves privacy issues, so I prefer not to mention customer names....
Read full review of Kondukto [EOL] »
PrashantUppuluri
Solution Architect at a tech services company
I have worked on a couple of products, specifically in web application security. I have worked on Invicti, and with...
Read full review of Invicti »

Review 1 of 3

VinothKumar5
Head for Application Security at Hexaware Technologies Limited
I work in a service-based organization with multiple tools, as every different customer is using different tools....
Read full review of Veracode Security Labs »
Yash Shende
Software Development Engineer II at Rocket Software
I have been using Veracode for the last two years, which is one of the security scans that is part of our...
Read full review of Veracode »

Review 1 of 2

Customer Service

JoelGeorge
Associate at Tata Consultancy
Their support was good. They were quite prompt with their responses. When we had any issues, we reached out, and they...
Read full review of Invicti »
Rahul Kumar
Senior Engineer - Penetration Tester at a government
Acunetix customer support responds on time, but resolution can take longer due to involving stakeholders who are not...
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PrashantUppuluri
Solution Architect at a tech services company
The tech support is decent enough. Moreover, the local support of the distributors and the partners cover up most of...
Read full review of Invicti »
Valavan Sivgalingam
Senior Manager, Security Engineering at ESS
We don't have any issues because Invicti's support was really good.
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JanetMuhia
Cyber Security Engineer at Spartec
* Experience: The technical support team is highly responsive, often addressing issues quickly regardless of time...
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PrashantPatil
Senior Security Consultant at Verve Square Technologies
We contact technical support all the time and they are great. They resolve issues quickly and efficiently.
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Akshay Waghmare
Manager at a consultancy
We regularly contact Invicti's technical support when we face issues. The solution's technical support team is not...
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Adetunji Adeoje
Team Lead, Application Security at a financial services firm
I would rate technical support from the vendor as very good. Their customer support representative supports very...
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Vishal Dhamke
Vice President Application Security North America at BNP Paribas
Tech support is really wonderful, and they are very helpful and prompt with responses as well. If we have some...
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KashifJamil
CEO at Xcelliti
The solution's technical support is okay. We have no complaints. They are helpful and responsive and we are satisfied...
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Amr Abdelnaser
Senior Information Security Analyst at EastNets Holding Ltd.
We have not faced any issues to complain about.
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AnubhavGoswami
Compliance Manager at a recruiting/HR firm
The technical support provided by Acunetix is absolutely great. We received support from them at every point in time.
Read full review of Invicti Web + API »
Mohamed Abdel-Hassanein
Co-Founder and Business Development at TeCrypt
Regarding technical support from Invicti, I can say it is seven because sometimes they take time to respond,...
Read full review of Kondukto [EOL] »
Kunal M
Capability Center Leader, ETRM Platforms at Shell
I haven't had the opportunity to use customer support, so I'm unsure about its quality.
Read full review of Invicti »
Anonymous User
Software Quality Assurance Engineer at ITONICS GmbH
9 out of 10.
Read full review of Invicti »
Anonymous User
Senior Security Engineer at a insurance company
The technical support has been very helpful, and pretty quick to respond to emails or when I call in.
Read full review of Invicti Web + API »
Anonymous User
Security Engineer at Secure Network
I never needed to talk to the Acunetix technical support.
Read full review of Invicti Web + API »
Anonymous User
Executive Director at a financial services firm
I think that generally their customer service is quite responsive. Whenever we encounter problems or new external...
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Anonymous User
IT Engineer at a aerospace/defense firm
Technical support is very professional, 10/10. They know what they are doing.
Read full review of Invicti »
Anonymous User
Manager for Technology Services at a educational organization
I haven't needed to contact their technical support.
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Kamil Matusik
Head of Operations, Supply Chain at Lyreco Deutschland GmbH
The support is not perfect. The support could be improved. I often have to write to managers to push things.
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Anonymous User
Ex Senior Security Analyst and Onsite consultant at Paladion Networks
The technical support team was highly responsive and we used to get regular emails from their side, i.e., whenever...
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Anonymous User
Security Analyst
I would rate the technical support at an eight out of 10.
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Anonymous User
Senior Information Security Consultant at a tech services company
I have never contacted technical support.
Read full review of Invicti »
Anubhav Goswami
Security Specialist at a tech services company
Technical support is fine. Whenever we have any queries the support is available. We have the paid version. We have...
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Anonymous User
Security Engineer at a tech services company
Their technical support has been very active. If I have an issue, I can reach out to them and get an answer pretty...
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Anonymous User
Software Quality Assurance Engineer at ITONICS GmbH
The way they are communicating with users like us, yeah, we can give them 9 out of 10. :)
Read full review of Invicti »
Anonymous User
Information Security Engineer at a computer software company
Technical support was great.
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Jagobandhu Some
Hardware Engineer at Ministry of Defense
I am not very satisfied with the customer support they provide. It tends to be quite time-consuming. When I raised a...
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SivaPrakash
Senior Test Engineer II at a financial services firm
The technical support is really good. Whenever we experienced an issue, we just scheduled a call. It's not directly...
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Review 1 of 30

Naushath Raja
Senior Director at a tech vendor
I rate Veracode support a nine out of ten. Their support system is excellent and highly engaged.
Read full review of Veracode »
Alice William
Senior Web Developer at a insurance company
I opened a support ticket to use Veracode's consultant feature. When the consultant called me, the consultation was...
Read full review of Veracode »
Prakash Pillay
Director - Product Solution/Architecture at a tech vendor
Technical support is average. They take some time to respond.
Read full review of Veracode »
Evan Gertis
Penetration Tester at a tech vendor
I rate Veracode support 10 out of 10. Their customer support is incredible. If I have any issues, I can immediately...
Read full review of Veracode »
Darshan Makhecha
Sr Sales Engineer at a manufacturing company
I haven't encountered any disadvantages or flaws in this product, so I haven't needed to contact support, but I'm...
Read full review of Veracode Security Labs »
Alex Fuglaar
Manager at a financial services firm
I've never needed to contact technical support.
Read full review of Veracode »
Peter Westin
Backend Engineer at a tech company
I give their technical support a very high grade. I was in contact with them with an inquiry I had, and there was a...
Read full review of Veracode »
Deepak Naik
Chief Security Officer at Digite
I rate Veracode support eight out of 10. They are quite good at responding to issues.
Read full review of Veracode »
Pradeep Kumar.
Founder and Director at Bizcarta Technologies India Pvt Ltd
The technical support is good.
Read full review of Veracode »
Anonymous User
Head of Technology. at a tech services company
It is excellent.
Read full review of Veracode »
Anonymous User
Associate Consultant at a comms service provider
We have not been in touch with Veracode's technical support.
Read full review of Veracode »
Marcello Teodori
Software Architect at Alfresco Software
The staff of Veracode is very good. They're very supportive. When the product doesn't report something that we need...
Read full review of Veracode »
Anonymous User
Automation Practice Leader at a financial services firm
The technical support is good. Whenever we have any vulnerability issues, we can easily contact them and then have a...
Read full review of Veracode »
Anand Kumar
LSA at a consultancy
The technical support team's response time is inadequate. Typically, they fail to provide assistance beyond the...
Read full review of Veracode »
Anonymous User
Junior Developer Intern at a insurance company
I found Veracode Support extraordinary. I've been having an issue for the past month, and the team reached out to me...
Read full review of Veracode »
UjjwalSACHDEVA
Data scientist at a university
Technical support has been very fast and efficient. The team helps us at every phase of the development cycle.
Read full review of Veracode »
Anonymous User
Founder & CEO at a healthcare company
The technical support is amazing! They are very responsive.
Read full review of Veracode Security Labs »
Anonymous User
Solution Architect at a tech vendor
The technical support is helpful, but they operate on their own schedule, so in certain instances, we have to endure...
Read full review of Veracode »
Anonymous User
DevSecOps Engineer at a tech services company
The customer support with Veracode is good, as I have interacted with their support team. I would rate the customer...
Read full review of Veracode »
Anonymous User
Data Research Analyst & Business Development at a marketing services firm
The support team could be more responsive, and the dependency of users on the support team is too high and should be...
Read full review of Veracode »
Siddharth Kundalkar
Director Software Engineering at a tech services company
The support is good but has room for improvement. Issues don't get acknowledged quickly, repeated updating is required.
Read full review of Veracode »
Anonymous User
Technical Director at a financial services firm
They're outstanding. Best in class. Absolutely. They bend over backwards to help us. We'll come up with questions and...
Read full review of Veracode »
Anonymous User
Lead Application Security Engineer at a university
Customer support for Veracode is good.
Read full review of Veracode »
Anonymous User
Senior Software Developer at a insurance company
We have called them to mitigate some bots because the scan had some type of flaw. I called them and everything was...
Read full review of Veracode Security Labs »
Anonymous User
VP at a non-tech company
We have had customers - and it has been our own experience as well - tell us that the support is second to none. They...
Read full review of Veracode »
Anonymous User
Sales Engineer at a computer software company
Their support is good. I would rate them a nine out of ten.
Read full review of Veracode »
Gustavo_Gonzalez
Technical Program Manager at a engineering company
Customer Service: Customer and platform support is one of the best in the field. The experts are skilled and can have...
Read full review of Veracode »
Anonymous User
Security Architect at a financial services firm
Their technical support is good, but we haven't really had to use it much, so far.
Read full review of Veracode »
Aslah Faseel K
DevOps Engineer at a media company
The experience I had with their technical support has been great.
Read full review of Veracode »
Anonymous User
IT Cybersecurity Analyst at a educational organization
Veracode support is really good. I get a lot of help from them. I've been on a few calls with my developers and...
Read full review of Veracode »

Review 1 of 30

Technical Support

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