Compare Invicti vs Veracode

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Popular Solutions

Acunetix

13 reviews

Invicti

7 reviews

Veracode

30 reviews

Veracode Security Labs

1 reviews

Top Industries

Computer Software Company

14%

Financial Services Firm

14%

Manufacturing Company

Government

Financial Services Firm

17%

Computer Software Company

13%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rahul Kumar
Senior Engineer - Penetration Tester at a government
I have been using Acunetix for more than five years, as I used it in both my previous company and my current company....
Read full review of Acunetix »
Valavan Sivgalingam
Senior Manager, Security Engineering at a computer software company
I use Invicti for web application testing and API testing. I want to confirm that I am still using Invicti and...
Read full review of Invicti »

Review 1 of 2

VinothKumar5
Head for Application Security at a media company
I work in a service-based organization with multiple tools, as every different customer is using different tools....
Read full review of Veracode Security Labs »
Anonymous User
Head of Security Architecture at a healthcare company
My use case for Veracode includes utilizing the SSA and SAST modules as part of improving the code that we are...
Read full review of Veracode »

Review 1 of 2

Customer Service

Kunal M
Capability Center Leader, ETRM Platforms at a energy/utilities company
I haven't had the opportunity to use customer support, so I'm unsure about its quality.
Read full review of Invicti »
Vishal Dhamke
Vice President Application Security North America at a financial services firm
Tech support is really wonderful, and they are very helpful and prompt with responses as well. If we have some...
Read full review of Invicti »
Le Viet
Security Consultant at a tech services company
I have requested support from the vendor regarding our scan results that have false positives. The vendor double...
Read full review of Acunetix »
Himanshu_Tyagi
Lead Cybersecurity at a consultancy
The tech support from Invicti for Acunetix is really good. Whenever a support ticket is raised, their SLA is quite...
Read full review of Acunetix »
Akshay Waghmare
Manager at a consultancy
We regularly contact Invicti's technical support when we face issues. The solution's technical support team is not...
Read full review of Invicti »
MarceloPrintac
VP Business Development at a tech services company
The Acunetix team is in Malta. They are very good, and they provide support over the phone. They are available 24...
Read full review of Acunetix »
JoelGeorge
Associate at a computer software company
Their support was good. They were quite prompt with their responses. When we had any issues, we reached out, and they...
Read full review of Invicti »
AnubhavGoswami
Compliance Manager at a recruiting/HR firm
The technical support provided by Acunetix is absolutely great. We received support from them at every point in time.
Read full review of Acunetix »
KashifJamil
CEO at a tech services company
The solution's technical support is okay. We have no complaints. They are helpful and responsive and we are satisfied...
Read full review of Acunetix »
PrashantPatil
Senior Security Consultant at a tech services company
We contact technical support all the time and they are great. They resolve issues quickly and efficiently.
Read full review of Invicti »
Valavan Sivgalingam
Senior Manager, Security Engineering at a computer software company
We don't have any issues because Invicti's support was really good.
Read full review of Invicti »
Mohamed Fouad
Cybersecurity Team Leader at a tech services company
I did not need to reach customer support because the product is very effective.
Read full review of Acunetix »
KashifJamil
CEO at a tech services company
Customer support is big. It depends on region to region.
Read full review of Invicti »
KashifJamil
CEO at a tech services company
Invectis Support provides good service when contacted.
Read full review of Acunetix »
Anonymous User
Senior Security Engineer at a insurance company
The technical support has been very helpful, and pretty quick to respond to emails or when I call in.
Read full review of Acunetix »
Anonymous User
Software Quality Assurance Analyst at a real estate/law firm
Technical support is good.
Read full review of Invicti »
Anonymous User
Security Analyst
I would rate the technical support at an eight out of 10.
Read full review of Invicti »
Anonymous User
Manager for Technology Services at a educational organization
I haven't needed to contact their technical support.
Read full review of Acunetix »
Anonymous User
Information Security Engineer at a computer software company
Technical support was great.
Read full review of Invicti »
Jagobandhu Some
Hardware Engineer
I am not very satisfied with the customer support they provide. It tends to be quite time-consuming. When I raised a...
Read full review of Acunetix »
Srinivas Walikar
Senior Business Development Manager at a tech services company
The technical support from Acunetix is quite good, and I rate it eight out of 10.
Read full review of Acunetix »
Carl Lavarro
Cyber Security Associate at a consultancy
For now, everything about the solution has been fine, so we haven't reached out to technical support.
Read full review of Acunetix »
Anonymous User
IT Manager at a financial services firm
We have a pretty good team here and we try to be as independent as possible. We needed some help for the initial...
Read full review of Acunetix »
Anonymous User
Security Engineer at a tech services company
Their technical support has been very active. If I have an issue, I can reach out to them and get an answer pretty...
Read full review of Acunetix »
Paolo Da Ros
Founder at a tech services company
I rate the technical support seven out of ten, which is average to me. I don't have special requests that would...
Read full review of Invicti »
Ivan Biagi
Security Specialist at a tech consulting company
The customer service is good. There are some problems with languages (like for Italian they send you people who can...
Read full review of Invicti »
Anonymous User
Consultant Cyber Security at a tech services company
We have been engaged with the local partner and we get a good level of support.
Read full review of Invicti »
Kamil Matusik
Head of Operations, Supply Chain at a retailer
The support is not perfect. The support could be improved. I often have to write to managers to push things.
Read full review of Acunetix »
Anonymous User
Senior Security Engineer at a media company
Tech support is not a 24-hour. It's more of a ticketing-type of solution where you e-mail the support team. We always...
Read full review of Acunetix »
H A
Head Information Secretary at a manufacturing company
The tool's support is good.
Read full review of Acunetix »

Review 1 of 30

Daniel Krivda
DevOps Engineer at a insurance company
I worked with the technical support to integrate some things. One of our private cloud providers only had old...
Read full review of Veracode »
Saket Pandey
Product Manager at a hospitality company
The technical support team is knowledgeable. In the initial stages, when our team lacked the technical capability to...
Read full review of Veracode »
Deepak Naik
Chief Security Officer at a computer software company
We normally create a ticket for Veracode support, then they respond back within 24 hours. Our experience with them is...
Read full review of Veracode »
Mahammad Azeem
Application Architect at a tech services company
I am not entirely satisfied with the technical support because I believe we have been waiting to send our code to...
Read full review of Veracode »
Vikas Agrawal
DevOps Lead at a healthcare company
We connected with Veracode's support a couple of times, and we got a different answer each time.
Read full review of Veracode »
Kv Rao
Site Leader (India) at a manufacturing company
I have seen an upward rating of eight or more out of ten. They are very responsive and quick to help with queries...
Read full review of Veracode »
Reyansh Kumar
Technical Specialist at a consultancy
The technical support is good; I rate them nine out of ten.
Read full review of Veracode »
Prasenjit Roy
Sr. Cloud Solution Architect - SAP on Azure at a computer software company
We've raised a few tickets with Veracode support. Sometimes, their frontline support can resolve the issue, but we...
Read full review of Veracode »
Nathan S
VP of Product at a healthcare company
I have not used the support from Veracode Static Analysis.
Read full review of Veracode »
Arnab Paul
Cyber Security Consultant at a consultancy
I have engaged in two different types of experiences with technical support. One involves the ticketing system, and...
Read full review of Veracode »
Evan Gertis
Penetration Tester at a tech vendor
They monitor all of the conversations in the platform on the Veracode community. My rep is very responsive. He...
Read full review of Veracode »
VinothKumar5
Head for Application Security at a media company
I would give a rating of somewhere around 7.5 for customer support of Veracode Security Labs. They always respond to...
Read full review of Veracode Security Labs »
SumalyaGuha
Security Engineer at a comms service provider
We have contacted Veracode's tech support a bunch of times. The only downside is the time needed to schedule a...
Read full review of Veracode »
Andrei Kriukov
Application Security Specialist at a manufacturing company
I have communicated with the technical support of Veracode a couple of times, and this was a really great experience...
Read full review of Veracode »
Anonymous User
VP Worldwide Delivery Acceleration at a financial services firm
Tech support is excellent.
Read full review of Veracode »
Anonymous User
CISSP, CISM at a tech services company
Excellent.
Read full review of Veracode »
AldrineEinsteen
Enterprise Architect at a computer software company
We did previously reach out to technical support. When we had to set up all of the automation, we contacted them for...
Read full review of Veracode »
Anonymous User
Application Security Engineer at a financial services firm
The technical support has been quite helpful. I had a consultation yesterday and it was straightforward and...
Read full review of Veracode »
Anonymous User
Sales Engineer at a computer software company
Their support is good. I would rate them a nine out of ten.
Read full review of Veracode »
Anonymous User
Software Developer/Architect at a insurance company
We didn't use the technical support, so I can't comment on this question.
Read full review of Veracode »
Siddharth Kundalkar
Director Software Engineering at a tech services company
The support is good but has room for improvement. Issues don't get acknowledged quickly, repeated updating is required.
Read full review of Veracode »
Tarun Revalla
Associate Software Engineer at a outsourcing company
The Veracode support team is excellent. I had an issue removing an account, so I emailed support. They created a case...
Read full review of Veracode »
Anonymous User
Lead Security Architect at a comms service provider
The support that Veracode provides is really fabulous. They are very responsive. They provide you with a thorough...
Read full review of Veracode »
Gangadhar Reddy
System Engineer at a tech vendor
We only had to use the technical support once and it was fine.
Read full review of Veracode »
Anonymous User
Information Security Engineer Team Lead at a hospitality company
The support team itself, or security program manager and a few others, have been fantastic. Most of the time, they're...
Read full review of Veracode »
Anonymous User
Manager Consultant at a tech services company
The technical support is great.
Read full review of Veracode »
Anonymous User
Vice President QE Practice at a computer software company
The solution's technical support is good.
Read full review of Veracode »
Anonymous User
Solution Architect at a tech vendor
The technical support is helpful, but they operate on their own schedule, so in certain instances, we have to endure...
Read full review of Veracode »
Gustavo_Gonzalez
Technical Program Manager at a engineering company
Customer Service: Customer and platform support is one of the best in the field. The experts are skilled and can have...
Read full review of Veracode »
ShubhamMittal
Data Research Analyst & Business Development at a marketing services firm
The support team could be more responsive, and the dependency of users on the support team is too high and should be...
Read full review of Veracode »

Review 1 of 30

Technical Support

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