Compare Invicti vs OWASP

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Popular Solutions

Acunetix

13 reviews

Invicti

7 reviews

OWASP Zap

7 reviews

Top Industries

Computer Software Company

14%

Financial Services Firm

13%

Manufacturing Company

Government

Computer Software Company

12%

Financial Services Firm

University

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rahul Kumar
Senior Engineer - Penetration Tester at a government
I have been using Acunetix for more than five years, as I used it in both my previous company and my current company....
Read full review of Acunetix »
Valavan Sivgalingam
Senior Manager, Security Engineering at a computer software company
I use Invicti for web application testing and API testing. I want to confirm that I am still using Invicti and...
Read full review of Invicti »

Review 1 of 2

Prasant Pokarnaa
Delivery Head - DevOps at a tech services company
OWASP is only meant for two or three different types of scans. It is a tool which will scan the code for security for...
Read full review of OWASP Zap »

Review 1 of 1

Customer Service

Akshay Waghmare
Manager at a consultancy
We regularly contact Invicti's technical support when we face issues. The solution's technical support team is not...
Read full review of Invicti »
Vishal Dhamke
Vice President Application Security North America at a financial services firm
Tech support is really wonderful, and they are very helpful and prompt with responses as well. If we have some...
Read full review of Invicti »
Valavan Sivgalingam
Senior Manager, Security Engineering at a computer software company
The technical support from Invicti is good. If I were to rate support from one to ten, I would give eight to nine...
Read full review of Invicti »
Amr Abdelnaser
Senior Information Security Analyst at a computer software company
We have not faced any issues to complain about.
Read full review of Acunetix »
Himanshu_Tyagi
Lead Cybersecurity at a consultancy
The tech support from Invicti for Acunetix is really good. Whenever a support ticket is raised, their SLA is quite...
Read full review of Acunetix »
Rahul Kumar
Senior Engineer - Penetration Tester at a government
Acunetix customer support responds on time, but resolution can take longer due to involving stakeholders who are not...
Read full review of Acunetix »
KashifJamil
CEO at a tech services company
Customer support is big. It depends on region to region.
Read full review of Invicti »
MarceloPrintac
VP Business Development at a tech services company
The Acunetix team is in Malta. They are very good, and they provide support over the phone. They are available 24...
Read full review of Acunetix »
JanetMuhia
Cyber Security Engineer at a tech services company
* Experience: The technical support team is highly responsive, often addressing issues quickly regardless of time...
Read full review of Invicti »
Le Viet
Security Consultant at a tech services company
I have requested support from the vendor regarding our scan results that have false positives. The vendor double...
Read full review of Acunetix »
AnubhavGoswami
Compliance Manager at a recruiting/HR firm
The technical support provided by Acunetix is absolutely great. We received support from them at every point in time.
Read full review of Acunetix »
Mohamed Fouad
Cybersecurity Team Leader at a tech services company
I did not need to reach customer support because the product is very effective.
Read full review of Acunetix »
Anonymous User
Software Quality Assurance Engineer at a tech services company
9 out of 10.
Read full review of Invicti »
Anonymous User
Manager for Technology Services at a educational organization
I haven't needed to contact their technical support.
Read full review of Acunetix »
H A
Head Information Secretary at a manufacturing company
The tool's support is good.
Read full review of Acunetix »
Anonymous User
Manager Compliance - Processes / InfoSec. at a tech services company
Quite high. They are scattered all over social. They have wikis, a website, YouTube videos. They don't have a blog,...
Read full review of Invicti »
Anonymous User
Senior Quality Control Manager at a insurance company
The technical support team was very helpful. They offered me a demo before I started using the tool, and the demo was...
Read full review of Invicti »
Srinivas Walikar
Senior Business Development Manager at a tech services company
The technical support from Acunetix is quite good, and I rate it eight out of 10.
Read full review of Acunetix »
Abdullah Ozkan
Information Security Engineer at a educational organization
The technical support from Invicti is very good and fast. I am highly satisfied with the response time and quality of...
Read full review of Acunetix »
Anonymous User
IT Manager at a financial services firm
We have a pretty good team here and we try to be as independent as possible. We needed some help for the initial...
Read full review of Acunetix »
Carl Lavarro
Cyber Security Associate at a consultancy
For now, everything about the solution has been fine, so we haven't reached out to technical support.
Read full review of Acunetix »
Anonymous User
Information Security Engineer at a computer software company
Technical support was great.
Read full review of Invicti »
Anonymous User
Senior Security Engineer at a media company
Tech support is not a 24-hour. It's more of a ticketing-type of solution where you e-mail the support team. We always...
Read full review of Acunetix »
Letsogile-Baloi
CEO at a comms service provider
I haven't contacted technical support because I'm supposed to be the first line of their support. If I need to...
Read full review of Acunetix »
Anonymous User
Anon at a consultancy
Customer support is helpful, but sometimes the response are a bit delayed. They respond within 24 hours.
Read full review of Acunetix »
Kamil Matusik
Head of Operations, Supply Chain at a retailer
The support is not perfect. The support could be improved. I often have to write to managers to push things.
Read full review of Acunetix »
AhmedS. Younis
Retail Services Senior Manager at a financial services firm
I'm satisfied with the technical support.
Read full review of Invicti »
Letsogile-Baloi
CEO at a comms service provider
I haven't contacted technical support because I am supposed to be the first line of their support. Contacting them...
Read full review of Acunetix »
Anonymous User
Security Engineer at a tech services company
Their technical support has been very active. If I have an issue, I can reach out to them and get an answer pretty...
Read full review of Acunetix »
Anonymous User
Lead Information Security Engineer at a financial services firm
Technical support has been good. We had some issues or comments, mostly, on the features. We have asked for features...
Read full review of Acunetix »

Review 1 of 30

Arther Magaya
Head Of Information Security at a tech services company
OWASP Zap has community support available, but I have never used it because I've never needed it.
Read full review of OWASP Zap »
Amit Beniwal
Project Manager at a computer software company
The customer service and technical support are high quality. I rate it eight out of ten.
Read full review of OWASP Zap »
EricIgbinosun
Information Security Professional at a energy/utilities company
I have not been in contact with technical support.
Read full review of OWASP Zap »
NathanNV
Elite Global CISO at a security firm
The technical support is very good. We had some issues during installation. We reached out to the support team and...
Read full review of OWASP Zap »
Prasant Pokarnaa
Delivery Head - DevOps at a tech services company
We never had to go to anyone for support because OWASP is an old technology tool, and the community is quite large....
Read full review of OWASP Zap »
Saurabh_Srivastava
Manager, Quality Assurance at a tech services company
I rate ZAP support seven out of 10. It's good.
Read full review of OWASP Zap »
AnkithKumar
Application Security Consultant at a tech services company
We haven't needed to reach out for any technical support but I've heard they are quite responsive.
Read full review of OWASP Zap »
EricIgbinosun
Information Security Professional at a energy/utilities company
I've never used technical support. I'm not sure how helpful or responsive they are.
Read full review of OWASP Zap »
JoelGeorge
Associate at a computer software company
Based on my interactions, they have been very good. They take around 24 hours to get back to you because they're a...
Read full review of OWASP Zap »
Anonymous User
Subdirector de Seguridad Informática e Infraestructura at a financial services firm
OWASP is an open-source solution. There's a big community surrounding it, however, it does not have traditional...
Read full review of OWASP Zap »
Saraswathi B
Test Automation Project Lead at a tech services company
Customer Service: 4/10 Technical Support: 4/10
Read full review of OWASP Zap »
Vinod_Gupta
CEO and Founder at a tech services company
Presently there is only community support available, and we are able to solve a lot of problems using the...
Read full review of OWASP Zap »
Dittin A
Staff Scientist/Senior Tech. Officer at a tech vendor
We have not used technical support.
Read full review of OWASP Zap »
Alan Gallagher
CEO at a tech services company
I have not contacted technical support. It has a very good forum on the website. The users help each other. It's...
Read full review of OWASP Zap »
Anish Mishra
Team Lead at a tech services company
Community support and documentation are good.
Read full review of OWASP Zap »
Vijayanathan Naganathan
Director - Head of Delivery Services at a tech vendor
For OWASP, I've been only looking at their community, but I felt that PortSwigger has much better tech support. In...
Read full review of OWASP Zap »
PiyushSharma
Technical Specialist(DevOps) at a tech services company
We are using the open source version so we have no technical support for now.
Read full review of OWASP Zap »
FA9
Researcher in Cyber Security at a educational organization
The documentation is well-written. And the community support for OWASP Zap is good. It's quite helpful.
Read full review of OWASP Zap »
Vidar Folden
Consultant at a retailer
I never had to reach out to their technical support. The internet forums are great. There's so much open information...
Read full review of OWASP Zap »
Yudhistiro Kusumonegoro
Security Officer at a financial services firm
Since it's a community-based tool, I rate the solution's technical support as less than five. It's community support....
Read full review of OWASP Zap »
OluwatosinAina
Consultant at a financial services firm
We have not reached out to the technical team for support.
Read full review of OWASP Zap »
Eldar Aydayev
President & Owner at a financial services firm
I have not had experience with using technical support. I make use of a public community on the public website.
Read full review of OWASP Zap »
Anonymous User
Technologist at a tech services company
Technical support is excellent. The maintainers have gone well beyond what would be expected of any open-source...
Read full review of OWASP Zap »
Associa299191
Security Testing Engineer at a tech services company
I have not used any support for this solution yet.
Read full review of OWASP Zap »
Balaji Senthiappan
Assistant Vice President at a computer software company
I haven't really used technical support. Therefore, I can't really speak to their level of responsiveness or...
Read full review of OWASP Zap »
Anonymous User
Cyber Security Engineer at a transportation company
Technical support used to be very good. Then they stopped. Now, they are coming back. However, they are behind in...
Read full review of OWASP Zap »
Anonymous User
Works at a retailer
I haven't used it. If I have a question I'll just Google it. Also, if you go into a forum, while that's kind of like...
Read full review of OWASP Zap »
RajKumar3
Business Analyst at a tech services company
I haven't needed technical support to date and I haven't yet started using the community support.
Read full review of OWASP Zap »
Anonymous User
Program Manager at a manufacturing company
OWASP ZAP has a forum to help out customers and analysts, as well as an interaction with other experts for a quick...
Read full review of OWASP Zap »

Review 1 of 29

Technical Support

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