Compare Insightsoftware vs Snowflake Computing

Insightsoftware

Based on 4 reviews.

Snowflake Computing

Based on 150 reviews.

Sample Customers

Magnitude

Unilever, HSBC, Independent Health, Imperial Tobacco, Comcast, Scotiabank

Snowflake

Accordant Media, Adobe, Kixeye Inc., Revana, SOASTA, White Ops

Popular Solutions

Longview Analytics

0 reviews

Snowflake

12 reviews

Snowflake Analytics

13 reviews

Top Industries

Construction Company

20%

Manufacturing Company

10%

Comms Service Provider

Retailer

Financial Services Firm

18%

Manufacturing Company

10%

Construction Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Lead Functional Consultant at a financial services firm

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Review 1 of 1

SunilPatil1
Asset Builder at Genpact - Headstrong
In terms of solutions such as security, automation, or monitoring, security is prime. In agentic, I am building the...
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Garima Goel
Associate Principal Engineer at Nagarro
I mainly use Snowflake Analytics for creating the data lake in Snowflake, specifically the medallion architecture,...
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Review 1 of 2

Customer Service

Anonymous User
Sr. Business Analyst at Archer Daniels Midland Company
Customer Service: 9/10 as they are a very user friendly customer service team and they are always responsive and...
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Anonymous User
Sr. Project Manager at a tech services company
Customer Service: 8/10 - They are a very prompt and knowledgeable customer service support. Technical Support: 8/10.
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Anonymous User
Lead Functional Consultant at a financial services firm
Customer Service: 6/10. Technical Support: 8/10.
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Anonymous User
Technology Lead Onsite at a tech services company
Customer Service: It's very good and quick. Technical Support: They're good and efficient.
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Review 1 of 4

SunilPatil1
Asset Builder at Genpact - Headstrong
I am satisfied with the work of technical support from Snowflake; they are responsive and helpful.
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PradeepSingh1
Director Of Operations at a outsourcing company
There has not been much interaction from my end with the solution's technical support. I rate the technical support...
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Erik Jones
Head of BI and Analytics at HyperScience
I have not had a lot of issues with Snowflake, so I haven't had to utilize technical support that much. But when I...
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AmolDhormare
Data Integration Developer at a tech services company
We interacted with customer support, and they were quite helpful. They listened to our issues and provided solutions,...
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Sanjay Bheemasenarao
Director - Data Engineering expert at Sankir Technologies
It is so easy that I didn't have to look for technical support. Its documentation is amazingly simple.
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Omar AKIL
Big Data & Cloud Manager at micropole
I find Snowflake's technical support to be highly responsive. They are exceptionally quick to address issues,...
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Ravi Kuppusamy
CEO and Founder at BAssure Solutions
We have not had any problems with the technical support.
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Ravi Verma
Assistant Manager Operations at Tech Mahindra Limited
The support provided by Snowflake is fine since they are fast and helpful. I rate the technical support an eight out...
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SaravananThiagarajan
Data Scientist at a computer software company
I have not been in contact with technical support, although my team has been and they are okay with it. My impression...
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Jayanta Datta
Executive Director at Morgan Stanley
The technical support from Snowflake Analytics is outstanding.
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Hemanthreddy Vakiti
Data engineer at a tech vendor
The customer support for Snowflake Analytics is adequate. I have not experienced any issues that required reaching...
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Anonymous User
Center Head - Goa Regional Delivery Center. at a tech services company
My company has partnered with Snowflake. Normally, we reach out to the account manager or regional manager, and...
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Anonymous User
Big Data & Cloud Manager at a tech services company
I have not contacted their support.
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Anonymous User
CEO at a computer software company
Their tech support is good. Their sales team is very technical, and they're able to speak to our engineers and walk...
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Anonymous User
Director -Data Architecture and Engineering at Decision Minds
They have a website where you have to go and raise your tickets. They resolve the ticket, and they are working fine....
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Anonymous User
Principal Consultant at a tech services company
I've only contacted technical support a handful of times. I have, however, found them to be very savvy product-wise...
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Subhrajit Mitra
Sr. Technical Architect - Business Intelligence / Data Warehouse at a computer software company
Their technical support is good. I always get a response from them when I send an email to their support team.
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Anonymous User
Solutions Architect at a recruiting/HR firm
I haven't used the technical support.
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Anonymous User
Principal IT Technologist- BI Platform Architect at Medtronic
I tried using technical support once and they were very helpful. But after that, I have not had any reason to explore...
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Matthew-Richardson
Senior Cloud Architect at DoIT International
The technical support is not very good. I rate the support a two or three out of ten. The tool does not provide a...
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Anonymous User
General Manager of Data Science at a non-profit
They are fantastic but just too expensive. They charge hourly rates and are very expensive.
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Anonymous User
BI Consultant at a tech consulting company
I've never directly dealt with technical support. We do have a direct contact. There are other people who might have....
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Anonymous User
Associate Manager at a consultancy
We are going through the online version, and we don't find any difficulty with this.
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Anonymous User
Associate Data Engineer at a outsourcing company
My company is a direct partner of the product. We have a lot of Snowflake experts who can resolve any doubts. Hence,...
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Anonymous User
director of business operations at a logistics company
I've only used their customer service in one or two instances, and they were very supportive and helpful. The tool is...
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Nanda Parayil
DBA Individual Contributor at Aristeia Capital
The technical support is very good.
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Anonymous User
Senior Data Engineer at a tech services company
I have not had a direct interaction with Snowflake's customer service or technical support. I have only interacted...
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Anonymous User
Vice President of Business Intelligence and Data Engineering at a comms service provider
There is nothing for us to complain about when it comes to technical support. The response time is really great....
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Anonymous User
Technical Lead at a computer software company
The technical support from Snowflake was excellent. They responded promptly to emails and even provided advance...
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Anonymous User
Data Architect at a tech services company
The technical support from Snowflake is very good, nice, and efficient. I rate it ten out of ten.
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Review 1 of 30

Technical Support

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