Compare Insightsoftware vs Snowflake Computing

Insightsoftware

Based on 4 reviews.

Snowflake Computing

Based on 150 reviews.

Sample Customers

Magnitude

Unilever, HSBC, Independent Health, Imperial Tobacco, Comcast, Scotiabank

Snowflake

Accordant Media, Adobe, Kixeye Inc., Revana, SOASTA, White Ops

Popular Solutions

Longview Analytics

0 reviews

Snowflake

12 reviews

Snowflake Analytics

11 reviews

Top Industries

Construction Company

21%

Outsourcing Company

10%

Manufacturing Company

10%

Comms Service Provider

Financial Services Firm

17%

Manufacturing Company

10%

Outsourcing Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Lead Functional Consultant at a financial services firm

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Review 1 of 1

SunilPatil1
Asset Builder at Genpact - Headstrong
In terms of solutions such as security, automation, or monitoring, security is prime. In agentic, I am building the...
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Garima Goel
Associate Principal Engineer at Nagarro
I mainly use Snowflake Analytics for creating the data lake in Snowflake, specifically the medallion architecture,...
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Review 1 of 2

Customer Service

Anonymous User
Sr. Business Analyst at Archer Daniels Midland Company
Customer Service: 9/10 as they are a very user friendly customer service team and they are always responsive and...
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Anonymous User
Lead Functional Consultant at a financial services firm
Customer Service: 6/10. Technical Support: 8/10.
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Anonymous User
Technology Lead Onsite at a tech services company
Customer Service: It's very good and quick. Technical Support: They're good and efficient.
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Anonymous User
Sr. Project Manager at a tech services company
Customer Service: 8/10 - They are a very prompt and knowledgeable customer service support. Technical Support: 8/10.
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Review 1 of 4

Vinoth RajPrabhakaran
Senior Data Architect at Tata Consultancy
The technical support services are good. However, there could be knowledgeable support and faster response.
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Sreenivasan Ramanujam
Director -Data Architecture and Engineering at Restoration Hardware
They are really good and responsive. I normally raise the ticket and they immediately come back with an email. They...
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SurjitChoudhury
Data engineer at Cocos pt
When we started configuring Snowflake for our project development, we contacted support. They provided guidance on...
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Ravi Verma
Assistant Manager Operations at Tech Mahindra Limited
The support provided by Snowflake is fine since they are fast and helpful. I rate the technical support an eight out...
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Azhagarasan Annadorai
Director at a university
Support can be enabled in the Snowflake UI.
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Manoj Kambli
Director at Hexaware Technologies Limited
I had connections mostly through my onshore counterpart, who is an ex-Snowflake employee, so we never faced challenges.
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Luis Miguel Goez
Senior Manager Information Technology Infrastructure at SURA
The technical support is good.
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Anthony Fiorino
SVP, Head of Enterprise Data Mgmt & Data Intelligence at a financial services firm
The support model is that we have a Snowflake rep, and if I need anything, I can reach out to him, and he can get...
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Ravi Kuppusamy
CEO and Founder at BAssure Solutions
We have not had any problems with the technical support.
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Amit Shah
Principal Consultant at ATOS
The solution's support responds fast.
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Simen Mikkelsen
Senior Data Engineer at ITMatter
I haven't directly contacted the technical support team of the product.
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Divya-Raj
Sr. Consultant cum Assistant Manager & Offshore Lead at Deloitte
I have been in contact with technical support many times and it was awesome. I got great support. Whenever I needed...
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Stephen Ebrey
Data Consultant at Omaze
I would rate the technical support for this solution a four out of five.
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MandarGarge
V.P. Digital Transformation at e-Zest Solutions
Customer service has and support are at par with any professional Data Platform service.
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Vinoth Raj Prabhakaran
Senior Data Architect at Tata Consultancy Services
The technical support from Snowflake was poor previously, they have improved significantly.
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Anonymous User
Lead Analytics Consultant at a outsourcing company
What I have seen during my time working on these projects is that the Snowflake Analytics documentation is excellent....
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Anonymous User
General Manager of Data Science at a non-profit
They are fantastic but just too expensive. They charge hourly rates and are very expensive.
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Anonymous User
Principal Consultant at a tech services company
I've only contacted technical support a handful of times. I have, however, found them to be very savvy product-wise...
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Anonymous User
director of business operations at a logistics company
I've only used their customer service in one or two instances, and they were very supportive and helpful. The tool is...
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Anonymous User
Data & Analytics Practitioner at a tech services company
Technical support is good. Occasionally, they take a bit of time to resolve issues, but other than that they are...
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Swathi Desai
Data Engineer at Imriel
We did not need to escalate many questions to tech support compared to other tools, indicating minimal reliance on...
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Keerthivas Raja
Data Governance/Data Engineering Manager at National Bank of Fujairah PJSC
The customer service and support are actually good.
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Yash Mittal
Lead Data Engineer at a consultancy
The technical support is quite good. We've used them when we've had to implement something and we need some guidance.
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Anonymous User
Senior Snowflake Data Architect @ COOP Financials NC at a tech services company
The support is very good. We create tickets and they respond with a solution.
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Anonymous User
Senior Solutions Architect at a tech consulting company
The technical support team is good.
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Anonymous User
Architect at a tech vendor
As a premium customer for all these solutions, we have received excellent support overall with no issues encountered...
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Anonymous User
Associate Data Engineer at a outsourcing company
My company is a direct partner of the product. We have a lot of Snowflake experts who can resolve any doubts. Hence,...
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Anonymous User
Vice President, Data Architecture and Management at a financial services firm
Their support is good.
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Valai Gunapalan
Architect at Sony Corporation of America
Customer support is good. There is always someone who's going to respond. They will let you know what can be done and...
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RAHULVERMASIR
Director - Data Analytics at Sunera Technologies
We have contacted them only for the basic setup. Most of the time, we were able to get the right solution at the...
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Review 1 of 30

Technical Support

No Data Available

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