Compare Inflectra vs Perforce

Process1st Technologies, AT&T EG (DIRECTV), Aptus Health, Medvoxel systems, Tolko Industries Ltd., CMMI, Bearwood Consultants Ltd, Mortenson Construction, Soflab Technology, VectorOne Consulting

Perforce ALM

Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce

Perfecto

Virgin Media, Paychex, Rabobank, R+V, Discover

BlazeMeter

DIRECTV, GAP, MIT, NBCUniversal, Pfizer, StubHub

Perfecto Scriptless Mobile

Ubisoft, ES ASUR, Parametric, Fristads, Sports Interactive, SOLID, Spirent Communications

Popular Solutions

0 reviews

0 reviews

0 reviews

3 reviews

20 reviews

5 reviews

Top Industries

Outsourcing Company

14%

Manufacturing Company

12%

Comms Service Provider

Construction Company

Outsourcing Company

12%

Manufacturing Company

11%

Financial Services Firm

11%

Construction Company

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Priye Tamunokuro
Business Development/Technical Sales Specialist at Tezza Business Solutions
Inflectra SpiraPlan has been instrumental in transforming how we manage our software quality assurance and our agile...
Read full review of Inflectra SpiraPlan »
Jason Lopez
Test Manager at a engineering company
The use case for Inflectra SpiraTest is to report on defects. It's also useful for writing test cases.
Read full review of Inflectra SpiraTest »
Anonymous User
Quality Management Office (QMO) Manager at a comms service provider
We manage the whole software lifecycle. We combine the user stories and requirements, including the test cases, in...
Read full review of Inflectra SpiraTeam »

Review 1 of 3

Nirav Patel
Senior QA Engineer at a tech vendor
My main use case for BlazeMeter revolves around working on a web application with lots of data on the backend. I use...
Read full review of BlazeMeter »
Priyanshu k
Release Train Engineer at Flash Ai
Perforce Delphix serves as our main solution for continuous compliance, and the intuitive graphical interface...
Read full review of Perforce Delphix »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I work on tools such as Klocwork, LDRA, as well as Jira and Confluence, focusing more on the software quality...
Read full review of Klocwork »
Daniel Kirschner
Technical Lead, Methods & Tools at Volkswagen
We use Helix Core in our software development processes as a configuration management solution. Our typical use cases...
Read full review of P4 »
Marco Wwrthon
CEO at VonatelNetworks
The main use for Zend in my last client project was for an API Gateway that is used for alerting and monitoring.
Read full review of Zend »

Review 1 of 5

Customer Service

Jason Lopez
Test Manager at a engineering company
Contacting the Inflectra SpiraTest technical support team isn't my domain.
Read full review of Inflectra SpiraTest »
WIllWorley
Software Consultant at The New Humanitarian
Inflectra's support was fine. I noticed that with Inflectra's support team, the problem was when you found an issue...
Read full review of Inflectra Rapise »
PraveenKambhampati
Owner at Thought Leaders Management Consulting
Technical Support was prompt and responsive. guidance to the plugins and integration methods were well published and...
Read full review of Inflectra SpiraTest »
Anonymous User
Consultant at a tech services company
The customer support was fantastic. Inflectra were always able to provide excellent guidance and resolution to most...
Read full review of Inflectra SpiraTest »
Anonymous User
Senior designer at a comms service provider
Support has been good so far.
Read full review of Inflectra SpiraTest »
Anonymous User
Test Master at a tech vendor
Customer Service: Customer service is very good. Technical Support: Technical support is very good.
Read full review of Inflectra SpiraTest »
Anonymous User
Sr Quality Assurance Analyst
Customer Service: Outstanding customer service. This is the same team that I have worked with on SpiraTeam/SpiraTest....
Read full review of Inflectra Rapise »
Anonymous User
QA Engineering Manager at a marketing services firm
I would rate technical support at Inflectra as an eight and a half out of 10. They are very responsive in a timely...
Read full review of Inflectra SpiraTest »
Anonymous User
Quality Management Office (QMO) Manager at a comms service provider
Inflectra Rapise's technical support is one of its best features. We have been utilizing the product from the get go...
Read full review of Inflectra Rapise »
Anonymous User
Test Engineer/Coordinator at a newspaper
Inflectra support staff respond to raised tickets within one or two days. So encountered problems are taken care by...
Read full review of Inflectra SpiraTest »
Anonymous User
Quality Assurance Lead, Consultant at a insurance company
6/10 – they do get back to you sometimes with helpful information.
Read full review of Inflectra SpiraTest »
Anonymous User
Sr Quality Assurance Analyst
Customer Service: The customer service is the very best I have ever experienced. Most customer service teams are not...
Read full review of Inflectra SpiraTest »
Anonymous User
Senior SDET
I have not requested technical support on this job. Previously, before purchasing SpiraTest, the support was superb....
Read full review of Inflectra SpiraTest »
Anonymous User
Software QA Engineer at a tech company
To be honest, I didn't ask for help from them yet.
Read full review of Inflectra SpiraTest »
Anonymous User
Test Manager at a energy/utilities company
Customer Service: It's okay. Technical Support: It's okay.
Read full review of Inflectra SpiraTest »
Anonymous User
Senior Quality Analyst at a tech services company
Customer Service: 8.5/10 Technical Support: 8.5/10
Read full review of Inflectra Rapise »
Anonymous User
Senior Test Engineer at a tech services company
This is the biggest plus. I'd rate it 10/10. For the whole time I was using SpiraTest, I had an impression of being...
Read full review of Inflectra SpiraTest »
Ole Einar
Owner at NND
I haven't contacted technical support recently, but when I did before, I got quite a good response. My first...
Read full review of Inflectra SpiraTest »
Anonymous User
Test Manager at a tech vendor
10 out of 10. The Inflectra team is quick to respond and even helps with solutions when I've found it necessary to...
Read full review of Inflectra SpiraTest »
Anonymous User
Head of QA Department at a tech services company
We had some support tickets opened that were quickly resolved. Their support is good. We don't have any problems with...
Read full review of Inflectra SpiraTest »
Anonymous User
QA Technical Manager at a tech services company
We've had a chance to contact technical support and so far they've been good. We've been satisfied with the level of...
Read full review of Inflectra Rapise »
Anonymous User
Sr. Project Manager at University of Utah Hospitals & Clinics
Customer service and technical support has been very responsive. We have had little need to contact customer support...
Read full review of Inflectra SpiraTest »
Anonymous User
Senior QA & Test Manager, Head of Test Automation at a tech services company
I've never used it but we do get notifications from Inflectra about product updates.
Read full review of Inflectra Rapise »
Anonymous User
Software Engineer at a tech vendor
Technical support is very good. I would rate it a nine out of 10.
Read full review of Inflectra SpiraTest »
Ahmet Izgi
Test Software Development Manager at a tech vendor
Technical Support is fast enough to answer questions and problems.
Read full review of Inflectra SpiraTest »
Anonymous User
Quality Management Office (QMO) Manager at a comms service provider
The support is even better than the tool. It's incredible. The technical support that they have wonderful. Not only...
Read full review of Inflectra SpiraTeam »
Anonymous User
Practice Manager Testing at Ordina Belgium
It's decent, but I'm not ecstatic about it.
Read full review of Inflectra SpiraTest »
Anonymous User
Team Leader: Test Automation at a financial services firm
Seven out of 10. The support is OK, but they don’t provide specific fixes for customers. Therefore, any...
Read full review of Inflectra SpiraTest »
Anonymous User
Sr. QA Engineer at a tech vendor
Anywhere Inflectra lacks, the tech support more than picks up the slack. All of my requests were handled in a timely...
Read full review of Inflectra SpiraTest »
Anonymous User
Quality Management Office (QMO) Manager at a comms service provider
The support in Latin America of Inflectra is the best if you compare it with Jira support. Jira is an Australian...
Read full review of Inflectra SpiraTeam »

Review 1 of 30

Niaz Aziz
Projects Team Lead at Azeemi Technologies
The solution's technical support is good.
Read full review of Perforce Delphix »
Kevin Lang
Director of Federal Sales at a tech services company
Delphix support is second to none. Most of those guys have been around for 10 or 12 years.
Read full review of Perforce Delphix »
AndyBrown
Systems Engineer at a financial services firm
Perfecto's support goes above and beyond, with its automation support. We have biweekly meetings with some of...
Read full review of Perfecto »
Imran Zafar
DGM at IPH Limited
Customer support from Perforce Delphix stands out as one of the best; my experience with their highly technical and...
Read full review of Perforce Delphix »
Michael Bujokas
Manager and Platform Lead, Canadian Digital Banking at BMO
They're quite responsive and they do reach out for more information, which is good. Lately they've been coming back...
Read full review of Perfecto »
Anonymous User
Works
Their support is pretty good and normally gets back to me within one day. One time, instead of the support rep taking...
Read full review of BlazeMeter »
Anonymous User
Cheif Principal Architect at a computer software company
I rate the technical support a seven out of ten.
Read full review of Perforce Delphix »
Real Klocwork User
TMS Product Architect
I haven't had direct contact with technical support.
Read full review of Klocwork »
Marco Wwrthon
CEO at VonatelNetworks
I would rate Zend's support as seven or eight out of ten. They provided good support and answered our queries promptly.
Read full review of Zend »
Anonymous User
Manager at a insurance company
So far, so good. We haven't created an official service ticket yet, but the inquiry and the follow-up seem to be good.
Read full review of Perfecto »
Gautam Kar
Senior Cloud Performance Engineer at Oracle
Support could be faster.
Read full review of BlazeMeter »
Vijay kumar
Associate QA Manager at Xcel Serv Solution
For the paid version, we have our own technical support for BlazeMeter. They are helpful.
Read full review of BlazeMeter »
Anonymous User
Associate - Projects at a tech services company
Customer Service: Customer service is 100%. Technical Support: Technical support is 100%.
Read full review of Perfecto »
Anonymous User
Senior Database Administrator at a tech services company
The customer support for Perforce Delphix, based on my experience, is initially not easy to reach, but in the...
Read full review of Perforce Delphix »
Bob Dean
Principle Engineer at MTSI
Technical support is very good. Most of my tickets have been closed. If I put in a report, request, show a bug to...
Read full review of Klocwork »
Anonymous User
CTA\Owner at a tech services company
Delphix's technical support is fairly knowledgeable.
Read full review of Perforce Delphix »
Anonymous User
Works
I would rate the technical support as 9/10, as I used it quite a few times. There was one instance where there was a...
Read full review of BlazeMeter »
Ravi
Software Solutions Engineer at Meteonic Innovation Pvt. Ltd.
Very good.
Read full review of Klocwork »
Anonymous User
Automation Consultant at a consultancy
I work closely with my Perfecto vendor and he is very supportive. Every time there is a new update he will share it...
Read full review of Perfecto »
Ravi
Software Solutions Engineer at Meteonic Innovation Pvt. Ltd.
Technical Support is very good. They took only hours to resolve most of my issues.
Read full review of Klocwork »
Parvathi Y.
automation tester at a computer software company
Whenever we have an issue we raise a ticket and it is resolved pretty fast. The technical support is great and it's...
Read full review of Perfecto »
Swati P
Deputy Manager Quality Assurance at eInfochips
Technical support is quite good. We have a vendor partner in India and they do a good job of supporting us.
Read full review of Klocwork »
Yashb Bhatt
Vice President at Tenax Invest
I rate the technical support a six out of ten.
Read full review of BlazeMeter »
Anonymous User
IT Quality Control at a insurance company
I commend their tech support. Their support is very efficient, very helpful, and very personalized. They just go...
Read full review of Perfecto »
Anonymous User
Senior Platform Engineer at a media company
The customer support for Perforce Delphix is good. I would rate the customer support around seven to eight.
Read full review of Perforce Delphix »
Anonymous User
Advanced Product Developer - Software at a manufacturing company
I haven’t used Seapine / Perforce tech support directly. I have only interacted with our internal TestTrack...
Read full review of Perforce ALM »
Anonymous User
Student at a university
The customer support from Perforce Delphix is great. It has been consistent, and whenever we raise a ticket, we get...
Read full review of Perforce Delphix »
Anonymous User
Chief Technology Officer at a non-profit
Any questions we had were addressed promptly by knowledgeable individuals.
Read full review of BlazeMeter »
Anonymous User
Senior Quality Assurance Automation Engineer / Manager at a non-profit
Technical support has been great.
Read full review of BlazeMeter »
Anonymous User
Regional Head Customer Experience at a financial services firm
We have had contact with technical support and they are good. We have no issues with them.
Read full review of Perfecto »

Review 1 of 30

Technical Support

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