Compare INFINIDAT vs Veeam Software

INFINIDAT

Based on 3 reviews.

Veeam Software

Based on 614 reviews.

Sample Customers

Popular Solutions

INFINIDAT InfiniBox

0 reviews

INFINIDAT InfiniGuard

0 reviews

Veeam Data Platform

14 reviews

Veeam Data Cloud for Microsoft 365

9 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Construction Company

13%

Comms Service Provider

12%

Outsourcing Company

Financial Services Firm

Outsourcing Company

16%

Construction Company

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jim Ganong
Supervisor, IT Operations at a insurance company
We're definitely a midsize enterprise. We have around 3000 employees — slightly more now. We're expanding quickly and...
Read full review of INFINIDAT InfiniGuard »
Anonymous User
Presales Professional at a comms service provider

Read full review of INFINIDAT InfiniBox »

Review 1 of 2

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
The main use case for Veeam Kasten is to protect Kubernetes applications and ensure disaster recovery. We use it to...
Read full review of Veeam Kasten »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
It's not a big use case. It's just to install and back up the users. I recently had a project with a client with 500...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Munichandra G
Backup Engineer at Cloud4C Services
I came across a request for the customer to choose Veeam Data Platform. During the implementation, I faced a lot of...
Read full review of Veeam Data Platform »

Review 1 of 5

Customer Service

Jim Ganong
Supervisor, IT Operations at a insurance company
It's an Israeli company and its headquarters in the United States is located in the Boston area. I've actually been...
Read full review of INFINIDAT InfiniGuard »
Anonymous User
Presales Professional at a comms service provider
I would give the technical support a 10/10 rating.
Read full review of INFINIDAT InfiniBox »

Review 1 of 2

Arsalan Orayedh
Service Delivery Engineer at Gulf Air
The solution's customer support team is responsive and efficient. It resolves the issues promptly.
Read full review of Veeam Data Platform »
Yahya Hossam
Network Consulting Engineer at sky data
We have faced several issues with Acronis because their support hasn't been as helpful compared to Veeam Data...
Read full review of Veeam Data Platform »
Tasos Skaltsas
IT Systems Engineer at a maritime company
The technical support is very good. The one or two times that we needed something from technical support, they...
Read full review of Veeam Data Platform »
Anteneh Asnake
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
I am satisfied with the technical support of the solution.
Read full review of Veeam Data Cloud for Microsoft 365 »
Raju Koirala
System Engineer at Leads Innovation
Based on the communication that I have had with my peers, my understanding is that the support we have had from Veeam...
Read full review of Veeam Data Platform »
Anonymous User
IT Admin at a financial services firm
Customer service is awesome.
Read full review of Veeam Data Platform »
Anonymous User
Storage Architect at a computer software company
Two or three years ago, we had an important escalation regarding the Veeam environment. It's not very easy to have...
Read full review of Veeam Data Platform »
Anonymous User
Senior Manager of Network at a tech services company
Customer Service: Very good. Every support call as been handled quickly and completely. Technical Support: Just as good.
Read full review of Veeam Data Platform »
Anonymous User
IT Consultant at a tech services company
Customer Service: The customer service is very good, most of the time they contact you before you even knew you...
Read full review of Veeam Data Platform »
JanStibor
IT Solution Architect at Altopro
The support is pretty fast. Our experience was quite good.
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
Solution Architect at a tech services company
They are very useful.
Read full review of Veeam Data Platform »
Anonymous User
Solutions Architect at a tech services company
The technical support from Veeam is quite helpful. They have a capable team.
Read full review of Veeam Data Platform »
Reinhardt Coetzee
Senior Engineer at MRB Secure
Unfortunately, when we ask for assistance, often technical support also does not know what is happening. From my...
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
Solutions Architect at FLEXdata Solutions
They’re great from a partner point of view, but I can’t comment from an end-user point of view.
Read full review of Veeam Data Platform »
Chen Bar Sinai
HR Manager at a manufacturing company
I haven't had any issues with technical support. I'm using a third-party for support and it is working well. In...
Read full review of Veeam Data Platform »
FernandoAlbert
CTO at iFoco
We usually do not request support for our products. We use public documentation if needed, but have not engaged with...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
CTO
Customer Service: Very good. Technical Support: Very good.
Read full review of Veeam Data Platform »
Anonymous User
System Administrator at a tech services company
I have been in contact with technical support and they are very good.
Read full review of Veeam Data Platform »
Alexey Parakhnevich
IT Engineer at Softline
We've never had to open a ticket for Veeam. I've never dealt with technical support directly. I can't speak to how...
Read full review of Veeam Data Platform »
Anonymous User
Senior IT Systems Administrator at a energy/utilities company
Technical support is not so good: * Communication issues due to language differences * Slow responses
Read full review of Veeam Data Platform »
Anonymous User
Backup Engineer at a tech services company
We are very satisfied with Veeam's technical support.
Read full review of Veeam Agent for Linux [EOL] »
Brad O'Connor
Systems Administrator at a financial services firm
I would give the tech support team a rating of nine out of ten.
Read full review of Veeam Data Platform »
ArturoPerez
CEO at East Harlem Council for Human Services, Inc.
Technical support is good.
Read full review of Veeam Data Platform »
Clifford Hutton
Senior Infrastructure Lead at a computer software company
Their support was very good when I needed support back in South Africa.
Read full review of Veeam Data Platform »
Anonymous User
Virtualization, Storage & Data Protection Specialist at a tech services company
The technical support team is professional and competent. I would give technical support a rating of 9/10.
Read full review of Veeam Data Platform »
Anonymous User
Backup & Storage Systems Manager at a university
Customer Service: I rate the level of customer service 9 out of 10. Technical Support: The level of technical support...
Read full review of Veeam Data Platform »
Anonymous User
Backup Engineer at a tech services company
We are always satisfied with technical support.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
System Engineer at a computer software company
It should be good, but we have not used it.
Read full review of Veeam Data Platform »
Anonymous User
System Administrator at a maritime company
I have contacted Veeam technical support a few times and was satisfied with the support. I contacted them regarding...
Read full review of Veeam Data Platform »
Ibrahim Hasan
Sales Manager at Beta Information Technology
The technical support is good.
Read full review of Veeam Cloud Connect [EOL] »

Review 1 of 30

Technical Support

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