Compare IgniteTech vs Qlik

IgniteTech

Based on 10 reviews.

Qlik

Based on 317 reviews.

Sample Customers

Ignite ETI

Societe Generale, US Department of Defense

Qlik Replicate

American Cancer Society, Fanzz, SM Retail, Smart Modular, Tangerine Bank, Wellcare

Qlik Compose

Poly-Wood

Popular Solutions

0 reviews

18 reviews

13 reviews

8 reviews

Top Industries

Computer Software Company

15%

Financial Services Firm

10%

Insurance Company

10%

Performing Arts

Financial Services Firm

18%

Manufacturing Company

10%

Computer Software Company

10%

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Vishal_Goyal
Director Software Engineer at Clarivate
Qlik Sense is a kind of modern BI tool that allows me to integrate multiple data sources, providing governed access....
Read full review of Qlik Sense »
Sahil Taneja
Principal Consultant/Manager at Tenzing
We used Qlik Compose for our data warehousing project. We were able to build the data nodes and schedule them...
Read full review of Qlik Compose »
Shraddha Waghulde
Solution Architect at Predoole Analytics
My customer's main use case for Qlik Replicate is with one of the payment banks in India. We have implemented this...
Read full review of Qlik Replicate »
Morne Ayres
Managing Director at Hurricnae
My customers' main use cases for QlikView involve all their data sources, combining them into one, getting a business...
Read full review of QlikView »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Our company has fifty users who conduct analytics for many use cases.
Read full review of Qlik Gold Client »

Review 1 of 5

Customer Service

Steve Dodge
Senior System Architect - Resiliency Engineering at a comms service provider
The level of technical support was probably about 2/10. While the field rep at Infobright was very enthusiastic,...
Read full review of Infobright DB »
Anonymous User
MySQL DBA at a financial services firm
Customer Service: Customer service was very good and very helpful. Technical Support: I would rate them highly.
Read full review of Infobright DB »
Anonymous User
Dynamic and creative, leading a business consultancy practice in analytics, business Intelligence, crm and strategy. at a tech services company
The technical support is excellent.
Read full review of Infobright DB »
Anonymous User
Computer Engineer at a financial services firm
I have no information about the technical support.
Read full review of Infobright DB »
Anonymous User
SR Business Intelligence Developer at a tech services company
The technical support is good enough.
Read full review of Infobright DB »
Anonymous User
Responsabile Area Progetti BI & SYS at a tech services company
I used the Community Edition, so there was no support granted.
Read full review of Infobright DB »
Anonymous User
Big Data & Business Intelligence Expert
Dealing with Infobright Inc. - very good and friendly.
Read full review of Infobright DB »

Review 1 of 7

Sahil Taneja
Principal Consultant/Manager at Tenzing
We got proper responses from the customer service and support team. The support team was pretty good. We were...
Read full review of Qlik Compose »
Piyush Gaud
Business Intelligence Manager at We Love X GmbH
The customer service is good, yet not the best. However, community forums help quite a lot in case of any...
Read full review of Qlik Sense »
Martin Goebbels
Data Analyst & Researcher (Freelance) at Sonra Intelligence
I am satisfied with the support.
Read full review of QlikView »
AhmadKastero
Head of Product at Quantiphi
The community around it is robust, and I am extremely pleased with the level of support they provide. I would rate it...
Read full review of QlikView »
Anonymous User
IT Admin at a logistics company
Issues with the software itself are really rare; we just needed help implementing license keys after installation...
Read full review of QlikView »
Anonymous User
Information Publishing Portfolio Manager at a comms service provider
Our implementation provider is very capable, but it is important to partner with a vendor who has industry, regional...
Read full review of QlikView »
Shraddha Waghulde
Solution Architect at Predoole Analytics
Support response times could be improved as there are sometimes delays in receiving replies to support cases.
Read full review of Qlik Replicate »
Anonymous User
Works at a retailer
Very reactive, quick and supportive. I have been 110% satisfied every time I have reached out with a question.
Read full review of QlikView »
Anonymous User
Manager, BI Strategy and Architecture at PayPal
Customer Service: Qlik has always shown excellent service, from the communities to its partners to Qlik itself. They...
Read full review of Qlik Sense »
Anonymous User
Business Intelligence Consultant at a computer software company
Technical support are quite helpful. We are a Qlik partner and they are willing to help out with issues. Sometimes,...
Read full review of QlikView »
Anonymous User
Director, Supply Chain Services Operations at a healthcare company
Customer Service: From the support group to the extensive user community network, we have received excellent support...
Read full review of Qlik Sense »
Anonymous User
Senior BI Consultant (Qlikview) at a tech services company
Technical support is very good. They are always available on providing guidelines.
Read full review of QlikView »
Anonymous User
Technical Associate at a real estate/law firm
Technical support is OK.
Read full review of QlikView »
Anonymous User
BI Expert at a tech services company
Customer Service: The customer service is provided by the local reseller and is fine. We have mainly used it to get...
Read full review of QlikView »
Anonymous User
Information Systems Development Manager(Senior) – Divisional Manager at a financial services firm
Technical support is 3/10.
Read full review of QlikView »
Anonymous User
Consultant at a tech services company
Not enough data to give an opinion.
Read full review of QlikView »
Anonymous User
Associate Director at a tech services company
Technical support requires improvement. I would rate it around three out of ten. Basically, I think they lack in the...
Read full review of Qlik Sense »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Other team members work with support levels 1, 2, and 3 with no issues.
Read full review of Qlik Gold Client »
Anonymous User
Data Visalization Architect at MSD
Unless you pay a premium for Priority support the experience is not great. For some issues, you might wait weeks...
Read full review of Qlik Sense »
Anonymous User
Board of Management
We have both technical support and support in the development model from the local partner of QlikView. I would rate...
Read full review of QlikView »
Anonymous User
Head of Qlikview IT at a financial services firm
I rate technical support 10/10, excellent. Qlik as well as our local QlikView Partner, QlikView SA, provides...
Read full review of QlikView »
Anonymous User
Vice President, Business Continuity Manager / Information Security Officer / Project Manager at a financial services firm
Technical support is excellent, the user groups are really good, and outside of that, there are excellent web...
Read full review of QlikView »
Marcelo Galano Nuñez
Analytics Technician at Eurofragrance, S.L.
Technical support is very good and quite fast; they have always provided help when I needed it.
Read full review of Qlik Sense »
Anonymous User
Service Delivery Manager - EABL at a consumer goods company
Technical support was super, can't complain.
Read full review of QlikView »
Anonymous User
Analyst - Business Applications at a pharma/biotech company
Customer Service: Customer service is outstanding. Technical Support: Technical support is great.
Read full review of QlikView »
Anonymous User
Assistant Vice President at HSBC India
My company gets support from the service vendor team, so we have not contacted Qlik directly.
Read full review of Qlik Sense »
Anonymous User
Senior Software Developer at a tech services company
It's good.
Read full review of QlikView »
Anonymous User
Business Intelligence Data Architect at a construction company
Customer service and support from QlikView South Africa is first rate. They respond quickly, and are always friendly,...
Read full review of QlikView »
Anonymous User
Reporting Analyst at a insurance company
Qlik's support model for everyone except large enterprises is through consultant partners, so it depends on the...
Read full review of QlikView »
Anonymous User
Project Manager, Global Business Intelligence & Analytics at a media company
Technical support is OK. We work with a vendor partner. We have no direct interaction with Qlik.
Read full review of QlikView »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.