Compare HP vs Lenovo

Based on 10 reviews.

Lenovo

Based on 94 reviews.

Sample Customers

HP Device as a Service

KUNA SCHOOL DISTRICT, MASHREQ BANK, WALMART, SOUTHERN CROSS AUSTEREO, SALUDVIDA EPS, DREAMWORKS ANIMATION, L’ORÉAL

Popular Solutions

HP Wolf Security

2 reviews

HP LaserJet Enterprise

0 reviews

Lenovo ThinkSystem Rack Servers

5 reviews

Lenovo ThinkSystem DM Series

4 reviews

Lenovo ThinkSystem DE Series

2 reviews

Top Industries

Computer Software Company

13%

Comms Service Provider

Government

Educational Organization

Computer Software Company

16%

Financial Services Firm

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bert Hickman
Owner at Stoneridge Engineering, LLC
I use HP Wolf Security to add a layer of safety, especially for laptops operating in various environments.
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm

Read full review of HP LaserJet Enterprise »

Review 1 of 2

Nishant Ambast
Deputy Manager at Arya Omnitalk Wireless Solutions Private Limited
It's used to manage the OS on the servers, which are Windows Server 2016 and 2019. We also use it for storage, with 3...
Read full review of Lenovo XClarity Controller »
Adeel Hashmi
IT Technical Advisor at a construction company
I use Lenovo ThinkAgile HX Series in my company for mostly Windows-based VMs and for providing different services,...
Read full review of Lenovo ThinkAgile HX Series »
Adalberto Giaretta
Technology director at Infodive Representações e Serviços ltda
These are rack servers. We use them for applications. It stores everything including VM servers, application servers,...
Read full review of Lenovo ThinkSystem Rack Servers »
Farhan-Ahmad
Senior System Administrator at Khushhali Microfinance Bank
We use the solution for multiple purposes, such as in the virtualization cluster and the standalone applications.
Read full review of Lenovo Flex System »
Giorgio Pozzi
System Administrator at PORTGUARDIAN.COM SRL
I use Lenovo ThinkSystem DE Series to replace the old storage in our infrastructure. Additionally, I use it in...
Read full review of Lenovo ThinkSystem DE Series »

Review 1 of 5

Customer Service

Anonymous User
Security Engineering Sr. Manager at a retailer
Their tech support is okay. We have Premier Support so we have a dedicated person that we work with on a weekly...
Read full review of HP Wolf Security »
Hugh Percy
Manager of Cyber Security Operations at a healthcare company
Last time we talked to Ted in tech support, the incident was that a doctor trying to go to a WebEx. When you go to a...
Read full review of HP Wolf Security »
Bert Hickman
Owner at Stoneridge Engineering, LLC
The product has a lot of online resources. You don't have to call or chat with support online. Its website has enough...
Read full review of HP Wolf Security »
Anonymous User
Director
Technical support is excellent.
Read full review of HP Wolf Security »
Anonymous User
Senior Program Manager Office 365 at a pharma/biotech company
Eight out of 10.
Read full review of HP Wolf Security »
Anonymous User
Director of Information Security
Bromium has always been super-responsive. We have the support portal. We can quickly put a ticket in there. And we...
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm
Our projects department works with technical support when necessary.
Read full review of HP LaserJet Enterprise »
Anonymous User
Retired at a government
I've contacted support when my printer doesn't communicate anymore. There's a program you download and run a...
Read full review of HP Wolf Security »
Anonymous User
Director of IT Security, Risk and Compliance. at a pharma/biotech company
Both the technical support and customer success teams are very responsive, very effective.
Read full review of HP Wolf Security »
Anonymous User
General Manager UK at a agriculture
I've never had to contact technical support.
Read full review of HP LaserJet Enterprise »

Review 1 of 10

Aleksandar Popovic
Head of the IT support at Energoprojekt Holding a.d.
Technical support is good. We call them, discuss the problem, and in that short period of time, we find the solution.
Read full review of Lenovo ThinkSystem Rack Servers »
MirziyodMirsaatov
CEO at Top-IT Solutions Ltd
The support for Lenovo Flex System is good.
Read full review of Lenovo Flex System »
Syed Ibrahim
Assistant Manager Systems - IT Infrastructure at a transportation company
We have called them during certain critical cases to avoid delays during production. I would rate the support between...
Read full review of Lenovo Flex System »
Nishant Ambast
Deputy Manager at Arya Omnitalk Wireless Solutions Private Limited
The customer service and support were good.
Read full review of Lenovo XClarity Controller »
Sanjesh Kumar
System Engineer at Tech Data GmbH
The tool's support is very good.
Read full review of Lenovo ThinkSystem DM Series »
Kevin Honde
Data Solution Architect at Econet Wireless Zimbabwe
In my experience the support was good.
Read full review of Lenovo Flex System »
N_R
Senior Account Manager at Emirates Business Machines (EBM)
According to SLA, it would be great if we receive resolutions faster.
Read full review of Lenovo ThinkAgile MX Certified Node »
Getachew Zeleke
Senior Custormer Engineer at Afcor PLC
Technical support is very good. We are quite satisfied with the level of service.
Read full review of Lenovo ThinkSystem Rack Servers »
Sanjesh Kumar
System Engineer at Tech Data GmbH
Lenovo offers good technical support.
Read full review of Lenovo ThinkSystem DM Series »
Getachew Zeleke
Senior Custormer Engineer at Afcor PLC
We have had the chance to contact technical support and it was good.
Read full review of Lenovo ThinkSystem Rack Servers »
Kiran Syam
Server and cloud infrastructure at a consultancy
From my understanding, Lenovo does not provide any direct support. They are providing support through vendors only. I...
Read full review of Lenovo ThinkSystem Rack Servers »
Sameh Moamen
Infrastructure Manager at Arabian Cement Company
Technical support for this solution is good but they are not interactive.
Read full review of Lenovo ThinkSystem DE Series »
Augustine Gracious
Service manager at Crescent Technologies
The time that Lenovo's technical support team takes to provide a resolution to the issues we face needs improvement....
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Senior System Administrator and Architect at a tech services company
Support from Lenovo has been very good overall. We haven't required technical support for storage products yet, but...
Read full review of Lenovo ThinkSystem DM Series »
Anonymous User
Sr. Systems Engineer at a retailer
Technical support was reasonable, but leaves room for improvement. Firmware changes were barely supported, and...
Read full review of Lenovo Blade Servers [EOL] »
Jure Vehar
Co-founder at Compedu
The solution’s support is really good.
Read full review of Lenovo ThinkSystem DM Series »
SImoneGebellato
Group IT Architect & Network Engineer at a engineering company
We have a local partner for technical support.
Read full review of Lenovo ThinkSystem DM Series »
Anonymous User
Senior IT Systems Engineer at a tech services company
The technical support is very good.
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
IT Consultant at a tech vendor
The technical support is okay. As the product supplier, we work pretty well alongside them and our clients don't seem...
Read full review of Lenovo ThinkAgile VX Series »
Arnulfo Caraig
Information Technology Officer II at Provincial Government of Cavite
The solution's support service is excellent.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Senior Cloud Consultant in CSIRO at a tech services company
Technical support was very good. IBM support is very helpful.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Consultant Project Development at a tech services company
We haven't had any issues Lenovo support. They also have excellent professional services.
Read full review of Lenovo Edge Servers »
Anonymous User
VMware Software Engineer at a insurance company
I've never been in touch with Lenovo's technical support. I cannot rate their level of service, having never dealt...
Read full review of Lenovo Flex System »
Anonymous User
Design and Develpement Engineer at a comms service provider
The technical support is very good.
Read full review of Lenovo Blade Servers [EOL] »
NirmalNandakumar
Technical support at SECURADO
I did not use the support.
Read full review of Lenovo ThinkSystem Rack Servers »
Ola Zaher
Head manager at a real estate/law firm
The technical support is good and they respond very quickly. Sometimes we have needed to follow up but they are good...
Read full review of Lenovo Flex System »
Ola Zaher
Head manager at a real estate/law firm
The technical support has good quality, with reliable response times when needed. I would rate their service eight...
Read full review of Lenovo Flex System »
Anonymous User
CIO at a tech services company
Customer Service: 9/10 Technical Support: 9/10
Read full review of Lenovo Blade Servers [EOL] »
JUAN CARLOS ZAMBRANO IBERICO
Consulting Manager at Angkor Group SAC
Very good support.
Read full review of Lenovo Flex System »
Peter Muchiri
System Engineer at TBM
Technical support has been great. We're very satisfied with them.
Read full review of Lenovo ThinkSystem DE Series »

Review 1 of 30

Technical Support

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