Compare HP vs Lenovo

Based on 10 reviews.

Lenovo

Based on 94 reviews.

Sample Customers

HP Device as a Service

KUNA SCHOOL DISTRICT, MASHREQ BANK, WALMART, SOUTHERN CROSS AUSTEREO, SALUDVIDA EPS, DREAMWORKS ANIMATION, L’ORÉAL

Popular Solutions

HP Wolf Security

2 reviews

HP LaserJet Enterprise

0 reviews

Lenovo ThinkSystem Rack Servers

5 reviews

Lenovo ThinkSystem DM Series

5 reviews

Lenovo ThinkSystem DE Series

3 reviews

Top Industries

Computer Software Company

13%

Comms Service Provider

Government

Educational Organization

Computer Software Company

16%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bert Hickman
Owner at Stoneridge Engineering, LLC
I use HP Wolf Security to add a layer of safety, especially for laptops operating in various environments.
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm

Read full review of HP LaserJet Enterprise »

Review 1 of 2

Adalberto Giaretta
Technology director at Infodive Representações e Serviços ltda
These are rack servers. We use them for applications. It stores everything including VM servers, application servers,...
Read full review of Lenovo ThinkSystem Rack Servers »
Syed Ibrahim
Assistant Manager Systems - IT Infrastructure at a transportation company
We use the solution for virtualization and as a physical system.
Read full review of Lenovo Flex System »
Muhammad_Salman
Senior Finance Executive at Texitech
The customer has given me this configuration and is asking for the price of the server along with this configuration....
Read full review of Lenovo XClarity Controller »
Genesis Dapoza
Email Administrator at Technopaq, Inc.
We often set up new implementations for our customers who purchase new servers from us. That's a key part of my work...
Read full review of Lenovo ThinkAgile VX Series »
MohammadJundiah
Solutions Architect at Logicom Sales Inc
I use it to back up my infrastructure when it comes to SQL, when comes to databases in general, because it's deployed...
Read full review of Lenovo TS Series »

Review 1 of 5

Customer Service

Anonymous User
Director of IT Security, Risk and Compliance. at a pharma/biotech company
Both the technical support and customer success teams are very responsive, very effective.
Read full review of HP Wolf Security »
Anonymous User
Retired at a government
I've contacted support when my printer doesn't communicate anymore. There's a program you download and run a...
Read full review of HP Wolf Security »
Hugh Percy
Manager of Cyber Security Operations at a healthcare company
Last time we talked to Ted in tech support, the incident was that a doctor trying to go to a WebEx. When you go to a...
Read full review of HP Wolf Security »
Anonymous User
Senior Program Manager Office 365 at a pharma/biotech company
Eight out of 10.
Read full review of HP Wolf Security »
Anonymous User
Security Engineering Sr. Manager at a retailer
Their tech support is okay. We have Premier Support so we have a dedicated person that we work with on a weekly...
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm
Our projects department works with technical support when necessary.
Read full review of HP LaserJet Enterprise »
Bert Hickman
Owner at Stoneridge Engineering, LLC
The product has a lot of online resources. You don't have to call or chat with support online. Its website has enough...
Read full review of HP Wolf Security »
Anonymous User
Director
Technical support is excellent.
Read full review of HP Wolf Security »
Anonymous User
General Manager UK at a agriculture
I've never had to contact technical support.
Read full review of HP LaserJet Enterprise »
Anonymous User
Director of Information Security
Bromium has always been super-responsive. We have the support portal. We can quickly put a ticket in there. And we...
Read full review of HP Wolf Security »

Review 1 of 10

MirziyodMirsaatov
CEO at Top-IT Solutions Ltd
The support for Lenovo Flex System is good.
Read full review of Lenovo Flex System »
Genesis Dapoza
Email Administrator at Technopaq, Inc.
Lenovo support is the best, actually. They manage remote sessions and troubleshoot issues remotely. Or they can do...
Read full review of Lenovo ThinkAgile VX Series »
Jesse_B
Manager of networks and infrastructure at a government
Not much technical support is available locally. They need to offer better assistance in our area.
Read full review of Lenovo ThinkSystem Rack Servers »
Siddhesh Sawant
Sr. Customer Support Engineer at Magnamious Systems Pvt. Ltd.
Lenovo has less technical support than Dell because of the engineer availability, so there's a little bit of delay....
Read full review of Lenovo ThinkAgile VX Series »
Sanjesh Kumar
System Engineer at Tech Data GmbH
The tool's support is very good.
Read full review of Lenovo ThinkSystem DM Series »
Cengiz Çapok
Company Owner at UTCBim Bilgisayar Hizmetleri
The solution's technical support is good.
Read full review of Lenovo ThinkSystem DE Series »
Muhammad_Salman
Senior Finance Executive at Texitech
We have consistently had an excellent experience with Lenovo Support. We just log the ticket on the portal, and they...
Read full review of Lenovo XClarity Controller »
Sameh Moamen
Infrastructure Manager at Arabian Cement Company
Technical support for this solution is good but they are not interactive.
Read full review of Lenovo ThinkSystem DE Series »
Michael Alward
Corporate Sales Consultant at Clear Concepts
I have not directly dealt with the support from Lenovo ThinkSystem Rack Servers.
Read full review of Lenovo ThinkSystem Rack Servers »
Sanjesh Kumar
System Engineer at Tech Data GmbH
Lenovo offers good technical support.
Read full review of Lenovo ThinkSystem DM Series »
Mike Bellemans
Project manager at Sopraco NV
For technical support, my company is in touch with one of Lenovo's licensed partners with whom we work, as they fix...
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Senior IT Systems Engineer at a tech services company
The technical support is very good.
Read full review of Lenovo ThinkSystem DE Series »
NirmalNandakumar
Technical support at SECURADO
I did not use the support.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Manager Technology Services - Data Center at PTCL.Official
I would rate the technical support a 9/10.
Read full review of Lenovo ThinkSystem Rack Servers »
RiteshPurbey
Senior Analyst at ESRI INDIA
The support could improve. They take a lot of time to respond after 6:00 PM. Additionally, we have experienced some...
Read full review of Lenovo ThinkSystem DM Series »
Farrokh Farrokh
CEO at a tech vendor
I got support for a license issue, where I made a mistake in typing the serial number because of which it wasn't...
Read full review of Lenovo ThinkSystem Rack Servers »
Maher Sal
IT Manager at Post Modern
We contact our system integrators if we have any issues.
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Company Owner at a tech services company
Technical support is responsive. IBM provides support for Lenovo storage in Poland, and it's very good.
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
Sr. Systems Engineer at a retailer
Technical support was reasonable, but leaves room for improvement. Firmware changes were barely supported, and...
Read full review of Lenovo Blade Servers [EOL] »
Anonymous User
VMware Software Engineer at a insurance company
I've never been in touch with Lenovo's technical support. I cannot rate their level of service, having never dealt...
Read full review of Lenovo Flex System »
Anonymous User
Senior Cloud Consultant in CSIRO at a tech services company
Technical support was very good. IBM support is very helpful.
Read full review of Lenovo ThinkSystem Rack Servers »
Alejandro Rivas Detomasi
System X & P / Blade / Storage / SAN Hardware and Software Support at GEOCOM Uruguay S.A.
Customer Service: Exelent Technical Support: Technical support is excellent.
Read full review of Lenovo Blade Servers [EOL] »
Anonymous User
Sr. System Administrator at a consumer goods company
Technical support is 10/10.
Read full review of Lenovo Blade Servers [EOL] »
Anonymous User
Project Analysis, Design & Implementation at a comms service provider
The support from Lenovo ThinkSystem DE Series is very good. We have good support here in Greece because Lenovo has a...
Read full review of Lenovo ThinkSystem DE Series »
SImoneGebellato
Group IT Architect & Network Engineer at a engineering company
We have a local partner for technical support.
Read full review of Lenovo ThinkSystem DM Series »
Tasos Demetriou
CIO at a tech services company
I would rate Lenovo's technical support as an eight out of ten. It is quite good.
Read full review of Lenovo ThinkSystem Rack Servers »
Ola Zaher
Head manager at a real estate/law firm
The technical support has good quality, with reliable response times when needed. I would rate their service eight...
Read full review of Lenovo Flex System »
Paddy Field
It consultant at a tech services company
Their support is fine. It's good.
Read full review of Lenovo ThinkSystem DE Series »
Markus Waldmann
Lecturer at HSLU
We've had a good experience with technical support. We have some direct channels there. With Lenovo, we also have a...
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Service manager at a computer software company
The customer service and support for Lenovo ThinkSystem DM Series are very bad. If I could give a score, it would be...
Read full review of Lenovo ThinkSystem DM Series »

Review 1 of 30

Technical Support

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