Compare Hornetsecurity vs Intuit

Hornetsecurity

Based on 40 reviews.

Intuit

Based on 54 reviews.

Sample Customers

Hornetsecurity Hornet.email

FESTO, TDK, Gerry Webber, CLAAS, Konica Minolta

MailChimp

The Atlantic, WNYC, Sierra Nevada, New York Times

Mandrill

SoundCloud, Envato, Trello

Popular Solutions

Hornetsecurity Altaro VM Backup

3 reviews

Hornetsecurity 365 Total Protection

2 reviews

Hornetsecurity Email Spam Filter and Malware Protection

1 reviews

MailChimp

0 reviews

QuickBooks

4 reviews

Mandrill

0 reviews

Top Industries

Computer Software Company

12%

Comms Service Provider

Manufacturing Company

Retailer

Computer Software Company

10%

Outsourcing Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Asif Usmani
Regional Sales Manager at a educational organization
We use it for VM backup and Office 365 backup.
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CiroValenzuela
Mechanical Engineer Co-Op at a security firm
Hornet Security is used to backup Office 365 mailboxes, Teams, SharePoint, Planner, and OneDrive for clients.
Read full review of Hornetsecurity 365 Total Backup »
Anthony Linder
Information Technology Application Specialist at a government
Primarily, in our company, we use Altaro VM Backup for MSPs as a backup for our virtual machines since it helps us...
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Heriberto Mendez Olivo
CEO at a comms service provider
Our use case with Hornetsecurity 365 Total Protection is to protect the 365 email.
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Anonymous User
Coordonnateur Du Service at a government
We use Hornetsecurity Email Spam Filter and Malware Protection solely as a secondary security layer. It is not...
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Review 1 of 5

Anonymous User
Director

Read full review of Mandrill »

Review 1 of 1

Customer Service

Anthony Linder
Information Technology Application Specialist at a government
I haven't contacted the technical support team of Altaro VM Backup for MSPs. I mostly rely on people I know for help.
Read full review of Altaro VM Backup for MSPs »
Asif Usmani
Regional Sales Manager at a educational organization
In terms of support, there is absolutely no problem.
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CiroValenzuela
Mechanical Engineer Co-Op at a security firm
I haven't used the support much, but when I have called, they responded quickly, so it's quite satisfactory.
Read full review of Hornetsecurity 365 Total Backup »
Anonymous User
Senior Support Consultant
Technical support is good, i.e., if you keep up the maintenance agreement.
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Ari-Greenbaum
IT Manager at a non-profit
I have not used the technical support.
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Anonymous User
Manager at a tech vendor
Technical support is rated an eight out of ten. Some improvements can be made to make it a ten.
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Anonymous User
Works at a mining and metals company
Oh wow! Altaro's support and service are top-notch. They are always available and ready to help. We have had to call...
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Anonymous User
Owner
Customer Service: Their responses are always provided very quickly. Technical Support: I have not yet had to use tech...
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Anonymous User
Network Analyst III
Excellent.
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Anonymous User
Coordonnateur Du Service at a government
The customer service and support are good.
Read full review of Hornetsecurity Email Spam Filter and Malware Protection »
Anonymous User
IT Support Engineer at a tech company
Excellent customer support. I only needed assistance during the activation process.
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Anonymous User
Product Area Manager at a comms service provider
Customer Service: We have not used them yet so I can’t judge. Technical Support: The technical support is fast and...
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Anonymous User
Information Technologies and Security Specialist at a tech services company
Fantastic support crew, always ready to give sound advice on setups. They actually listen to complaints/feature...
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Martin Timmerman
Professor / Dedicated Systems Expert at a consultancy
I haven't needed to contact their technical support.
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Anonymous User
Director
Customer Service: Extremely good, and the turnaround is less than a day. Technical Support: Extremely good, and the...
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Anonymous User
Solutions Architect at a tech services company
The technical support for this solution is excellent. I'd give it a rating of nine out of ten.
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Heriberto Mendez Olivo
CEO at a comms service provider
I would rate their support a 10 because when I have any issue, the support is very good.
Read full review of Hornetsecurity 365 Total Protection »
Anonymous User
Infrastructure Solution Architect at a tech services company
Unfortunately, due to the sanctions in my country (Iran), I can't access the Microsoft support team. By doing this...
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Anonymous User
Senior Support Consultant
Customer Service: 8/10. Technical Support: 8/10.
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Anonymous User
Senior System/Package Engineer at a tech services company
Customer Service: It's great, the support is good and very fast in providing responses to queries. Technical Support:...
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Anonymous User
Business Process Specialist at a government
If you run into trouble, the support is always there to help. We hardly need support but when we do, it's great to...
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Anonymous User
IT Manager
We haven't often used the technical support as it was not needed. When we did need it, we received a prompt response...
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Anonymous User
Owner at a computer software company
Their support is excellent.
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Anonymous User
Customer Success Engineer at a tech company
I've only contacted them a few times, response was quick.
Read full review of Hornetsecurity 365 Total Protection »
Anonymous User
Owner at a tech services company
Nine out of 10.
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Anonymous User
CEO at a tech services company
Customer Service: Good Technical Support: Great
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Heriberto Mendez Olivo
CEO at a comms service provider
I have had positive experiences with Altaro's customer service and technical support. While I mainly contact my...
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Anonymous User
Infrastructure & Support Engineer
Customer Service: Customer service is excellent, and provides polite and prompt replies to emails. Technical Support:...
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Albeez
IT Director at a real estate/law firm
Support is good.
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Anonymous User
Security Engineer at a comms service provider
Customer Service: 10/10. Technical Support: 10/10.
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Review 1 of 30

Babawale Awojinrin
IT Operations Manager at a retailer
The Customer support neither gives a callback nor assigns account managers for Africa.
Read full review of QuickBooks »
MichaelFox
Sage Intacct Implementation Specialist at a financial services firm
If you want to talk to someone or a QuickBooks expert and actually get some meaningful information, you have to...
Read full review of QuickBooks »
Sushil Bhau
Technical Lead at a tech vendor
We are not authorized to reach out directly to Intuit regarding QuickBooks. We have a separate partner team in our...
Read full review of QuickBooks »
Ashfaq Muhammad
Remote Bookkeeper / Accountant at a non-tech company
It provides effective customer support. I would rate it seven out of ten.
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Anonymous User
Secretary at a transportation company
Customer Service: Emails are answered timely and follow-up is always good. They have a great site and a blog where...
Read full review of MailChimp »
Anonymous User
Project Manager at a tech services company
We have not made use of technical support.
Read full review of MailChimp »
Anonymous User
Independent Consultant at a tech consulting company
Customer Service: Poor. When they have shut off our ability to send mail, there is no email sent to us. Therefore, we...
Read full review of MailChimp »
Anonymous User
Managing Partner at a tech services company
I have not used their support.
Read full review of QuickBooks »
Anonymous User
Webmaster
Customer Service: Service is great! I have had some questions about mailings and I used the chat feature. I was...
Read full review of MailChimp »
Anonymous User
Executive Director at a non-profit
The chat room support is very responsive.
Read full review of MailChimp »
Anonymous User
VP Finance and Business Intelligence at a tech services company
I found it a bit tough to get in touch with technical support.
Read full review of QuickBooks »
Anonymous User
Web Development Consultant at a tech consulting company
Customer Service: Probably one of the best in the industry, even if the client is just a small business and only...
Read full review of MailChimp »
Anonymous User
Purchasing Analyst
Very good support, though they are hard to understand sometimes. They all work in India/Pakistan and it is in the...
Read full review of QuickBooks »
Anonymous User
Managing Member at a consultancy
Customer Service: No phone, but chat person was good, prompt and intelligent. Technical Support: Same as above.
Read full review of MailChimp »
Anonymous User
Senior Account Officer at a outsourcing company
I have not communicated with QuickBooks technical support as of now.
Read full review of QuickBooks »
Paula Byrd
IRS Registered e-File Provider / Tax Preparer & Consultant at a consultancy
Technical support for this solution is very easy to contact. They have chat, email, phone, and remote services...
Read full review of QuickBooks »
Anonymous User
Project Manager - Digital Marketing at a consultancy
Customer Service: It is self service and they have very little support. However, they do have a lot of FAQ's you can...
Read full review of MailChimp »
Anonymous User
Adjunct Professor at a marketing services firm
Customer Service: Excellent. Technical Support: Very good.
Read full review of MailChimp »
Anonymous User
Emarketing Specialist at a printing company
Customer Service: Customer service of this product is excellent. Technical Support: Tech support is great and they...
Read full review of MailChimp »
Anonymous User
Sr. Business Analyst at a marketing services firm
Customer Service: 9/10. Technical Support: 10/10.
Read full review of MailChimp »
Liz Hardwick
Partner/Owner, Trainer and Speaker
Customer Service: The customer service that I've interacted with has been clear and quick to respond. There are also...
Read full review of MailChimp »
Max Rubin
CFO
I would rate technical support a seven. They have good technical support, but sometimes you don't get the right...
Read full review of QuickBooks »
R. Michael O'Hanlan
QuickBooks ProAdvisor at a consultancy
I rate them 11 out of 10. One of the reasons I stay involved in this product as a ProAdvisor is because I can rely on...
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Anonymous User
Digital Marketing Specialist at a non-profit
Their technical support is excellent. I found an answer to most of my questions by consulting their knowledge base,...
Read full review of MailChimp »
Anonymous User
Marketing Coordinator at a tech services company
I haven´t been in touch with MailChimp, and I haven´t had the need.
Read full review of MailChimp »
Anonymous User
Technology Adviser at a manufacturing company
Not timely, but somewhat effective when on paid plans.
Read full review of MailChimp »
Kirit I. Desai
Consultant at a comms service provider
Their documentation is great. It explains why I haven't encountered the need to contact their customer service and...
Read full review of QuickBooks »
Anonymous User
Owner
Customer Service: Very good. Technical Support: Very good.
Read full review of MailChimp »
Anonymous User
Senior Business Analyst at a financial services firm
It's very good.
Read full review of Mandrill »
Moses Wambugu
GUIDER at a tech services company
Slow when it comes to solving problems.
Read full review of QuickBooks »

Review 1 of 30

Technical Support

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