Compare Hitachi Vantara vs Nintex

Hitachi Vantara

Based on 210 reviews.

Nintex

Based on 77 reviews.

Latest Research

Buyer's Guide

Camunda vs. Nintex Process Platform

September 2025

Camunda vs. Nintex Process Platform

Updated: September 2025

Overview

Hitachi, Ltd. is a Japanese multinational conglomerate company headquartered in Chiyoda, Tokyo, Japan. It is the parent of the Hitachi Group and forms part of the DKB Group of companies. Hitachi is a highly diversified company that operates eleven business segments: Information & Telecommunication Systems, Social Infrastructure, High Functional Materials & Components, Financial Services, Power Systems, Electronic Systems & Equipment, Automotive Systems, Railway & Urban Systems, Digital Media & Consumer Products, Construction Machinery and Other Components & Systems.

Information Not Available

Sample Customers

Nintex Process Platform

SEA Corp, Omnicom Group, Verizon, STIHL

Popular Solutions

Hitachi Virtual Storage Platform

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Pentaho Data Integration and Analytics

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Nintex Process Platform

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Nintex RPA

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Nintex eSign

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Top Industries

Financial Services Firm

15%

Computer Software Company

14%

Manufacturing Company

Government

Computer Software Company

17%

Financial Services Firm

14%

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bratislav Petkovic
Team Lead for Core Infrastructure at Raiffeisen bank Serbia
It is actually a SAN switch, not Brocade Ethernet switches. A switch with the Fibre Channel ports connects storage to...
Read full review of Hitachi TrueCopy »
Bratislav Petkovic
Team Lead for Core Infrastructure at Raiffeisen bank Serbia
We use the Analyzer for monitoring storage performance and for any alerts. We have to analyze the machine, one at the...
Read full review of Hitachi Ops Center Analyzer »
ANAND V
Associate Vice President at Federal Bank Ltd
Our main use case for this product is for our core banking database, specifically for storing the data.
Read full review of Hitachi Virtual Storage Platform »
Bilal Munir
Technical Architect at ASG Group
We use the Hitachi VSP E Series for our databases. Our organization is a managed service provider dealing with a lot...
Read full review of Hitachi VSP E Series »
Julien Baluka
Founder at SJT Consult
We use Pentaho Business Analytics primarily as an ETL process to extract data, transform them, and load them into our...
Read full review of Pentaho Business Analytics »

Review 1 of 5

Satya Singh
Human Resource Executive at MetLife

Read full review of Nintex Process Platform »
JonathanNg
Global Automation Lead - Customer Operations at a energy/utilities company
We use it for discovery on desktops to understand what operations are actually doing. Using task mining capabilities...
Read full review of Nintex RPA »
Todd Blake
Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC
So as a medical facility, we offer services such as dental, optometry, and behavioral health. To make the...
Read full review of Nintex eSign »

Review 1 of 3

Customer Service

Aqeel UR Rehman
BI Analyst at a computer software company
I have contacted customer support once or twice, however, did not receive a response. Therefore, I have not had much...
Read full review of Pentaho Data Integration and Analytics »
Mir Gulzar Ahmed
IT Manager at Synergy Computers
Overall, support and services are better. While call logging isn't easy yet, if you escalate through a call, they...
Read full review of Hitachi Content Platform »
German Vazquez
Engineer at Secretaria de Educacion del Gobierno del Estado de Mexico
The product’s technical support services are good.
Read full review of Hitachi NAS Platform »
Mir Gulzar Ahmed
IT Manager at Synergy Computers
We need more installations and deployments to share our customers' reviews for "Pentaho Data Integration and Analytics".
Read full review of Pentaho Business Analytics »
MarcioOkubo
Sales Manager at Storageone
It used to be very good, but nowadays, it is not so good because Hitachi doesn't provide support for fixes. Another...
Read full review of Hitachi Virtual Storage Platform »
José Orlando Maia
Data Engineer at a tech vendor
Because we are using the free version of Lumada, we have used only the support on the communities and forums on the...
Read full review of Pentaho Data Integration and Analytics »
Roberto Guzman
Business Manager at TELCOMBAS SA
The technical support from Hitachi is good. On a scale of one to five, where one is bad and five is good, I would...
Read full review of Hitachi Content Platform »
Ozair Amin
Sales Manager - Infrastructure at Synergy Computers
Technical support is the best.
Read full review of Hitachi Virtual Storage Platform »
Aqeel UR Rehman
BI Analyst at a computer software company
The technical support does not reply in a timely manner. I have filled out the support request form, one or two...
Read full review of Pentaho Data Integration and Analytics »
Atilla Celiloglu
Broadcast Technology Director at tv8
Technical support by Hitachi is adequate. I am a partner of Hitachi and not just a customer.
Read full review of Hitachi NAS Platform »
SajithEruvangai
IT System Specialist - Operations & Infrastructure at Daman
The support experience with Hitachi VSP is characterized by a lengthy process for issue resolution. For a simple...
Read full review of Hitachi Virtual Storage Platform »
Bratislav Petkovic
Team Lead for Core Infrastructure at Raiffeisen bank Serbia
We have technical support, however, we do not use it since we work with local partners. Sometimes, I open a ticket...
Read full review of Hitachi Ops Center Analyzer »
SajithEruvangai
IT System Specialist - Operations & Infrastructure at Daman
I would rate the technical support for the solution as a five out of ten. The response has not been very prompt.
Read full review of Hitachi VSP E Series »
Darius Radford
Principal Solutions Architect at a computer software company
The technical support from Hitachi is very good.
Read full review of Hitachi ID Privileged Access Manager [EOL] »
Anonymous User
Team Manager at a tech services company
The technical support is good. Obviously, it can be better, but it is good.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Ejecutivo De Cuentas Corporativas at a tech services company
On a scale of one to ten, I would rate their support an eight. It's good support; sometimes they take a bit to...
Read full review of Hitachi NAS Platform »
ANAND V
Associate Vice President at Federal Bank Ltd
Regarding technical support for Hitachi, hardware servicing, such as routine hard disk failures, is handled...
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Business Intelligence Supervisor at a manufacturing company
We use only the community edition, so we only consult the internet for help. There is a strong community of users all...
Read full review of Pentaho Data Integration and Analytics »
Reza Behravesh
Senior Customer Service Engineer at DP IRAN
We don't have access to technical support in our region.
Read full review of Hitachi Virtual Storage Platform »
Jesus Ospina
IT Solutions Consultant at a manufacturing company
The technical support services are good.
Read full review of Hitachi NAS Platform »
Anonymous User
Reporting and Big Data Analyst (BI Development and Data Science) at a energy/utilities company
Pentaho has a good community support - forums.pentaho.com and there are a lot of other forums.
Read full review of Pentaho Business Analytics »
Armando Carlos Monroy
Storage and Backups Manager at a tech services company
The technical support is great.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Analyst at a tech services company
Customer Service: 5 out of 5. Technical Support: Not much required for technical support of this product; it’s easy...
Read full review of Hitachi Tiered Storage Manager [EOL] »
Anonymous User
Senior Software Engineer - Alfresco, Liferay, Pentaho at a construction company
Being a community user, most of the time we depend on forums and the kind of response we got for tricky questions was...
Read full review of Pentaho Business Analytics »
Anonymous User
SAN Systems Administrator at a retailer
Customer Service: 4 out of 5. Technical Support: 4 out of 5.
Read full review of Hitachi Tiered Storage Manager [EOL] »
Anonymous User
Solution Architect at a healthcare company
I'm rating the technical support team of Hitachi Virtual Storage Platform G Series a ten.
Read full review of Hitachi Virtual Storage Platform »
Raul ANDRADE
Product Manager Products at TELCOMBAS SA
The customer service and support is very good.
Read full review of Hitachi Content Platform »
Anonymous User
Senior Consultant at a consumer goods company
Pentaho has stellar support services with extremely intelligent Pentaho and Hitachi consultants all over the world....
Read full review of Pentaho Business Analytics »
Anonymous User
Sr BI Administrator at a healthcare company
The community site is pretty brilliant. Every technical component is handled on its own Wiki page. You can even look...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Identity and Access Management Engineer at a financial services firm
Open community, you can find good responses at a high level for the free edition. I have not used the commercial...
Read full review of Pentaho Business Analytics »

Review 1 of 30

KrishnaMurthy3
Practice Director - Microsoft & Opensource at GyanSys Inc.
We contacted the technical support team a couple of times last year. I rate the technical support a ten out of ten.
Read full review of Nintex Process Platform »
JonathanNg
Global Automation Lead - Customer Operations at a energy/utilities company
The customer service and support are quite good. I'm quite happy with it. We are happy with the support we get.
Read full review of Nintex RPA »
Vitor Medeiros
National Sales Director at a tech vendor
The quality needs improvement.
Read full review of Nintex Process Platform »
KariemShawky
Director of IT Operation at Credit Guarantee Company
The customer support team could offer faster assistance. It would help if they had a local team in Egypt to assist.
Read full review of Nintex Process Platform »
Satya Singh
Human Resource Executive at MetLife
The customer service and support are very knowledgeable. We haven't had many issues, and the ones we have had have...
Read full review of Nintex Process Platform »
Fitry Ericha
Presales Solutions Consultant at Mitra Sistematika Global
The support from Nintex is very good. I would rate it as nine out of ten.
Read full review of Nintex RPA »
Haris Qureshi
Enterprise Architect at Mercurial Minds
The technical support is good if you need to build something. The community is very active and helpful.
Read full review of Nintex Process Platform »
Rajesh Hegde
Vice President International Business at conneqt
We've received good support from Kryon.
Read full review of Nintex RPA »
Damilola Adeleye
Business Automation Developer at Polaris Bank Nigeria Plc
We have contacted the customer service and support team before. We were facing some issues with the console, which is...
Read full review of Nintex RPA »
Justin Kruse
Operations Consultant at LTCG
Kryon's technical support is very good. They made some core changes that have improved the solution over the last two...
Read full review of Nintex RPA »
Anonymous User
Automation Team Lead at a tech services company
There's no need for technical support as we order services done for us. As far as it's from K2 goes, there's a web...
Read full review of Nintex Process Platform »
Shadab Beg
System Development Analyst at Saudi Electricity Company
Initially, when we bought the licenses, we communicated often with them. After the expiry of one year of the support...
Read full review of Nintex Process Platform »
Ronel Roets
System Manager at Clover SA
We have had no problems with the technical support at all.
Read full review of Nintex Process Platform »
Anonymous User
BI and Data Warehouse Developer at a financial services firm
Technical support is very good. They answer fast and they know what they're doing. We have had a very good experience...
Read full review of Nintex RPA »
Anonymous User
Chief Information Officer at a construction company
We haven't needed to contact technical support as we work directly with the integrator.
Read full review of Nintex Process Platform »
GururajSubbarao
Director - Market Leader at a tech services company
Technical support is there in some of the regions. In APAC it is good. One or two years back, it was not there....
Read full review of Nintex RPA »
Saiyed Shahab Ahmed
Chief Digitalization Executive at a energy/utilities company
The technical support is good.
Read full review of Nintex Process Platform »
Einat Tal
OCIO at mimun yashir ltd
We, ourselves have not used Kryon's customer support. Maybe our third-party uses it on behalf of us. I don't know.
Read full review of Nintex RPA »
Anonymous User
IT Consultant & Robotics Business Analyst at a insurance company
The support is really good. Their first-level support needs a bit of work. If we put in tickets, very often we get a...
Read full review of Nintex RPA »
Yaniv Straus
Delivery Manager at Delek
I'm working with the technical support on a few issues. For the issue with the certificate, I sent them a case and...
Read full review of Nintex RPA »
Obaida Aqel
Senior Sharepoint Developer at Zak Solutions for Computer Systems
Technical support is great to work with.
Read full review of Nintex Process Platform »
RahulKumar11
Senior Salesforce Consultant
I think technical support is pretty good because whenever I request support or face any issues, the support team is...
Read full review of Nintex eSign »
Pratya Silasuwan
Senior Application Specialist at a tech vendor
Customer Service: Eight out of 10. Technical Support: Eight out of 10.
Read full review of Nintex Process Platform »
Shaikh Akhtar
Lead Technical Architect at Saudi Basic Industries Corporation
Technical support for this solution is good. We have a contract with them and the support is good. They always help.
Read full review of Nintex Process Platform »
Shaikh Akhtar
Lead Technical Architect at Saudi Basic Industries Corporation
We contact technical support for issues such as security vulnerabilities and patching.
Read full review of Nintex Process Platform »
Ram Chenna
Enterprise Architect at a consultancy
Good customer support in terms of help desk, and support for fixing product issues.
Read full review of Nintex Process Platform »
Steven Berg
SharePoint Administrator at LTCG
I've dealt with technical support in the past. They could be better. They aren't as responsive or knowledgeable as...
Read full review of Nintex Process Platform »
Moreshwar Marne
Technical Architect at a manufacturing company
I would rate their technical support a four out of ten. We never get the right solutions. Most of the time we get...
Read full review of Nintex Process Platform »
Adam Staude
Manager, Application Support at a retailer
We have used the technical support a few times. It is pretty standard. Their Tier 1 support asks all the same...
Read full review of Nintex RPA »
OKTAY BOLAT
Manager at a tech services company
Their technical support team is very fast. They make a remote connection and help us out.
Read full review of Nintex Process Platform »

Review 1 of 30

Technical Support

No Data Available

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