Compare Hitachi Vantara vs Nintex

Hitachi Vantara

Based on 217 reviews.

Nintex

Based on 78 reviews.

Latest Research

Buyer's Guide

Camunda vs. Nintex Process Platform

December 2025

Camunda vs. Nintex Process Platform

Updated: December 2025

Overview

Hitachi, Ltd. is a Japanese multinational conglomerate company headquartered in Chiyoda, Tokyo, Japan. It is the parent of the Hitachi Group and forms part of the DKB Group of companies. Hitachi is a highly diversified company that operates eleven business segments: Information & Telecommunication Systems, Social Infrastructure, High Functional Materials & Components, Financial Services, Power Systems, Electronic Systems & Equipment, Automotive Systems, Railway & Urban Systems, Digital Media & Consumer Products, Construction Machinery and Other Components & Systems.

Information Not Available

Sample Customers

Nintex Process Platform

SEA Corp, Omnicom Group, Verizon, STIHL

Popular Solutions

Pentaho Data Integration and Analytics

12 reviews

Hitachi Virtual Storage Platform

14 reviews

Pentaho Business Analytics

4 reviews

Nintex Process Platform

5 reviews

Nintex RPA

4 reviews

Nintex eSign

0 reviews

Top Industries

Financial Services Firm

14%

Computer Software Company

13%

Manufacturing Company

Educational Organization

Computer Software Company

16%

Financial Services Firm

14%

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bratislav Petkovic
Team Lead for Core Infrastructure at a financial services firm
It is actually a SAN switch, not Brocade Ethernet switches. A switch with the Fibre Channel ports connects storage to...
Read full review of Hitachi TrueCopy »
Michelle Lawson
Principal Software Engineer at a tech vendor
My main use case for Pentaho Data Integration and Analytics is data transformation between databases, and I also used...
Read full review of Pentaho Data Integration and Analytics »
ANAND V
Associate Vice President at a financial services firm
Our main use case for this product is for our core banking database, specifically for storing the data.
Read full review of Hitachi Virtual Storage Platform »
Bilal Munir
Technical Architect at a computer software company
We use the Hitachi VSP E Series for our databases. Our organization is a managed service provider dealing with a lot...
Read full review of Hitachi VSP E Series »
Julien Baluka
Founder
We use Pentaho Business Analytics primarily as an ETL process to extract data, transform them, and load them into our...
Read full review of Pentaho Business Analytics »

Review 1 of 5

Hafiz Muhammad Usama
Manager Mobility & Digitalization at a manufacturing company
Our organization is a fertilizer company where we develop workflows regarding processes occurring at the plant. Most...
Read full review of Nintex Process Platform »
JonathanNg
Global Automation Lead - Customer Operations at a energy/utilities company
We use it for discovery on desktops to understand what operations are actually doing. Using task mining capabilities...
Read full review of Nintex RPA »
Todd Blake
Senior IT Specialist at a healthcare company
So as a medical facility, we offer services such as dental, optometry, and behavioral health. To make the...
Read full review of Nintex eSign »

Review 1 of 3

Customer Service

Bratislav Petkovic
Team Lead for Core Infrastructure at a financial services firm
I've raised a case with Hitachi ShadowImage support two or three times. The first time, my question was easy, and the...
Read full review of Hitachi ShadowImage »
FarrukhSyed
Head of Infrastructure at a financial services firm
I rate Hitachi support nine out of 10. Hitachi has local support teams that are available 24/7. They are all highly...
Read full review of Hitachi Virtual Storage Platform »
MarcioOkubo
Sales Manager at a import and exporter
In this part of the world, technical support is not working as it should. Here, there is very few personnel in the...
Read full review of Hitachi Content Platform »
José Orlando Maia
Data Engineer at a tech vendor
Because we are using the free version of Lumada, we have used only the support on the communities and forums on the...
Read full review of Pentaho Data Integration and Analytics »
Atilla Celiloglu
Broadcast Technology Director at a media company
Technical support by Hitachi is adequate. I am a partner of Hitachi and not just a customer.
Read full review of Hitachi NAS Platform »
Mir Gulzar Ahmed
IT Manager at a tech services company
Technical support is okay in the Pakistan area. If there's something wrong, they make a special arrangement for...
Read full review of Hitachi Content Platform »
RicardoDíaz
COO / CTO at a tech services company
Their technical support is not good. I would rate them 2 out of 10 because they don't have good technical skills to...
Read full review of Pentaho Data Integration and Analytics »
Mir Gulzar Ahmed
IT Manager at a tech services company
Hitachi's technical support requires improvement. They don't have a lot of support engineers who can handle all the...
Read full review of Hitachi Virtual Storage Platform »
Manish-Bhandari
System integrator at a computer software company
Hitachi does not perform well in terms of support. There is latency in part replacement. Resolution time must be...
Read full review of Hitachi Virtual Storage Platform »
Raul ANDRADE
Product Manager Products at a tech services company
The customer service and support is very good.
Read full review of Hitachi Content Platform »
Anonymous User
Product Analyst at a recruiting/HR firm
I've never had to use it, but they do have a strong online community.
Read full review of Pentaho Business Analytics »
Chandu Sekhar
Manager at a consultancy
Customer Service: I have not had to use the customer service. Technical Support: I have not had to use technical...
Read full review of Pentaho Business Analytics »
Anonymous User
Director of Software Engineering at a healthcare company
We haven't had a lot of functional issues. We had performance issues, especially early on, as we were trying to spin...
Read full review of Pentaho Data Integration and Analytics »
Partha Bhattacharyya
Enterprise Architect at a government
The customer service and support are reasonably good. The environment I work in, there always remains an element of...
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Senior Storage Engineer at a financial services firm
Customer Service: 4 out of 5. Technical Support: 4 out of 5.
Read full review of Hitachi HiCommand Tiered Storage Manager [EOL] »
Darius Radford
Principal Solutions Architect at a computer software company
The technical support from Hitachi is very good.
Read full review of Hitachi ID Privileged Access Manager [EOL] »
Anonymous User
SAN Systems Administrator at a retailer
Customer Service: 4 out of 5. Technical Support: 4 out of 5.
Read full review of Hitachi Tiered Storage Manager [EOL] »
Anonymous User
IT Senior Consultant at a manufacturing company
My experience with the technical support has been good.
Read full review of Hitachi NAS Platform »
Anonymous User
Storage & Virtualization Team Lead at a tech services company
I used to work with their tech support. Every time I had the need for support, I got it directly from the Israeli...
Read full review of Hitachi Virtual Storage Platform »
TolgaErgul
Hardware Architect at a comms service provider
I'm satisfied with the technical support for this product.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Ejecutivo De Cuentas Corporativas at a tech services company
On a scale of one to ten, I would rate their support an eight. It's good support; sometimes they take a bit to...
Read full review of Hitachi NAS Platform »
Hugo Beltran
IT Infrastructure Manager at a comms service provider
The technical support and services are good, strong.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Database Analyst at a government
This is an open source application and gets the full support of the community.
Read full review of Pentaho Business Analytics »
Dragoslav Milosevic
System Engineer at a tech services company
The technical support is very good and responds with expertise quickly.
Read full review of Hitachi Virtual Storage Platform »
ALEXANDRERIBEIRO
DBA at a educational organization
I have never used the technical support for Pentaho Business Analytics, and I generally rely on online information...
Read full review of Pentaho Business Analytics »
Carlos Villegas Martinez
Consultant at a comms service provider
We have had too many issues.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Specialist in Relational Databases and Nosql at a computer software company
We haven't really contacted technical support in the past. We try to handle any issues ourselves in-house. I can't...
Read full review of Pentaho Data Integration and Analytics »
Eric Smets
System Engineer at a tech services company
I had contact with their commercial side and with the technical side for the setup and demos, but not after we...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Systems Analyst at a university
The only issue that we've had is that it takes a little longer than we would like for support to resolve something,...
Read full review of Pentaho Data Integration and Analytics »
ANAND V
Associate Vice President at a financial services firm
Regarding technical support for Hitachi, hardware servicing, such as routine hard disk failures, is handled...
Read full review of Hitachi Virtual Storage Platform »

Review 1 of 30

Gustavo Becker
BPMS & RPA Product Owner at a tech services company
On a scale of one to ten, where one is bad and ten is good, my rating for Kryon RPA support is four. The response...
Read full review of Nintex RPA »
Rajesh Hegde
Vice President International Business at a outsourcing company
We've received good support from Kryon.
Read full review of Nintex RPA »
Rob Witthoft
Director Of Operations at a tech services company
Kryon RPA’s technical support is very good.
Read full review of Nintex RPA »
JonathanNg
Global Automation Lead - Customer Operations at a energy/utilities company
The customer service and support are quite good. I'm quite happy with it. We are happy with the support we get.
Read full review of Nintex RPA »
Todd Blake
Senior IT Specialist at a healthcare company
I rate the technical support an eight out of ten. Nintex AssureSign's technical support is good but slow.
Read full review of Nintex eSign »
Omar_Ismail
ECM, Archives and Digital Preservation Consultant at a tech services company
The technical support is very good.
Read full review of Nintex Process Platform »
Fitry Ericha
Presales Solutions Consultant at a tech services company
The technical support provided by Nintex is very helpful, which I rate as nine out of ten.
Read full review of Nintex Process Platform »
Fitry Ericha
Presales Solutions Consultant at a tech services company
The support from Nintex is very good. I would rate it as nine out of ten.
Read full review of Nintex RPA »
Satya Singh
Human Resource Executive at a insurance company
The customer service and support are very knowledgeable. We haven't had many issues, and the ones we have had have...
Read full review of Nintex Process Platform »
Reviewer74906
Business Analyst at a financial services firm
Their tech support is pretty good. The people I've worked with have been good. The time zone issue sometimes was...
Read full review of Nintex RPA »
Saiyed Shahab Ahmed
Chief Digitalization Executive at a energy/utilities company
The technical support is good.
Read full review of Nintex Process Platform »
Anonymous User
Chief Information Officer at a construction company
We haven't needed to contact technical support as we work directly with the integrator.
Read full review of Nintex Process Platform »
Anonymous User
Manager at a energy/utilities company
I am satisfied with the customer service and support.
Read full review of Nintex Process Platform »
Anonymous User
Technology Unit Manager at a tech services company
We've dealt with customer service in the past and they were satisfactory. They are very good and very easy to work...
Read full review of Nintex Process Platform »
Anonymous User
BI and Data Warehouse Developer at a financial services firm
Technical support is very good. They answer fast and they know what they're doing. We have had a very good experience...
Read full review of Nintex RPA »
Nir Toporsky
Back Office Center Director at a financial services firm
The technical support is very good. The vendor's customer service is very good.
Read full review of Nintex RPA »
Anonymous User
IT Consultant & Robotics Business Analyst at a insurance company
The support is really good. Their first-level support needs a bit of work. If we put in tickets, very often we get a...
Read full review of Nintex RPA »
Anonymous User
Senior Solutions Consultant at a tech services company
Nintex technical support is not great. On a scale of one to 10 they are a three. They are slow to respond, and you...
Read full review of Nintex Process Platform »
Yaniv Straus
Delivery Manager at a energy/utilities company
I'm working with the technical support on a few issues. For the issue with the certificate, I sent them a case and...
Read full review of Nintex RPA »
TARIQ ISLAM
Principal Consultant at a tech services company
Their support is excellent.
Read full review of Nintex Process Platform »
Guy Blat
Head of BI and Process Automation at a financial services firm
I would rate Kryon's technical support very highly. They are very professional and the service quality is good. They...
Read full review of Nintex RPA »
Deane Nkuna
CIO at a comms service provider
The customer service and support team are good. The premium support is good, and their response is fast.
Read full review of Nintex Process Platform »
L'GHOUL Youcef
Digital Solution Engineer at a tech services company
The technical support is very good.
Read full review of Nintex Process Platform »
Anonymous User
RPA Developer at a outsourcing company
The customer service is pretty good. The only problem is availability. Because of our high transaction volume, we...
Read full review of Nintex RPA »
OKTAY BOLAT
Manager at a tech services company
Their technical support team is very fast. They make a remote connection and help us out.
Read full review of Nintex Process Platform »
Obaida Aqel
Senior Sharepoint Developer at a tech consulting company
Technical support is great to work with.
Read full review of Nintex Process Platform »
Jared Wright
Technical Operations Manager at a recruiting/HR firm
Customer service gets a rating of 100 percent. They’re fantastic. They're always really quick to respond. If we have...
Read full review of Nintex RPA »
Ram Chenna
Enterprise Architect at a consultancy
Good customer support in terms of help desk, and support for fixing product issues.
Read full review of Nintex Process Platform »
Anonymous User
Automation Team Lead at a tech services company
There's no need for technical support as we order services done for us. As far as it's from K2 goes, there's a web...
Read full review of Nintex Process Platform »
Anonymous User
Senior Manager - Reporting and Analytics at a financial services firm
We have technical support available to us, but we have not utilized often, our resources are capable of addressing...
Read full review of Nintex Process Platform »

Review 1 of 30

Technical Support

No Data Available

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