Compare Hitachi Vantara vs StarWind

Hitachi Vantara

Based on 217 reviews.

StarWind

Based on 286 reviews.

Overview

Hitachi, Ltd. is a Japanese multinational conglomerate company headquartered in Chiyoda, Tokyo, Japan. It is the parent of the Hitachi Group and forms part of the DKB Group of companies. Hitachi is a highly diversified company that operates eleven business segments: Information & Telecommunication Systems, Social Infrastructure, High Functional Materials & Components, Financial Services, Power Systems, Electronic Systems & Equipment, Automotive Systems, Railway & Urban Systems, Digital Media & Consumer Products, Construction Machinery and Other Components & Systems.

Information Not Available

Sample Customers

Hitachi Virtual Storage Platform

Turkcell, Owens Corning, Region Nord, Net Credit Financial Group (NFC Group), Russian Railways

Hitachi NAS Platform

Intersect Australia

Hitachi Unified Compute Platform HC Series

Asia Capital Reinsurance, RMZ, Cigniti Technologies, SPAR, Infosys

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

StarWind Storage Appliance

Bosch, EC2 IT, Solid Earth Inc., Canon

Popular Solutions

Pentaho Data Integration and Analytics

12 reviews

Hitachi Virtual Storage Platform

14 reviews

Pentaho Business Analytics

4 reviews

StarWind Virtual SAN

33 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

1 reviews

Top Industries

Financial Services Firm

14%

Computer Software Company

13%

Manufacturing Company

Educational Organization

Computer Software Company

16%

Manufacturing Company

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bratislav Petkovic
Team Lead for Core Infrastructure at a financial services firm
It is actually a SAN switch, not Brocade Ethernet switches. A switch with the Fibre Channel ports connects storage to...
Read full review of Hitachi TrueCopy »
Michelle Lawson
Principal Software Engineer at a tech vendor
My main use case for Pentaho Data Integration and Analytics is data transformation between databases, and I also used...
Read full review of Pentaho Data Integration and Analytics »
ANAND V
Associate Vice President at a financial services firm
Our main use case for this product is for our core banking database, specifically for storing the data.
Read full review of Hitachi Virtual Storage Platform »
Bilal Munir
Technical Architect at a computer software company
We use the Hitachi VSP E Series for our databases. Our organization is a managed service provider dealing with a lot...
Read full review of Hitachi VSP E Series »
Julien Baluka
Founder
We use Pentaho Business Analytics primarily as an ETL process to extract data, transform them, and load them into our...
Read full review of Pentaho Business Analytics »

Review 1 of 5

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at a aerospace/defense firm
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at a educational organization
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

Manish-Bhandari
System integrator at a computer software company
Hitachi does not perform well in terms of support. There is latency in part replacement. Resolution time must be...
Read full review of Hitachi Virtual Storage Platform »
Mir Gulzar Ahmed
IT Manager at a tech services company
Technical support is okay in the Pakistan area. If there's something wrong, they make a special arrangement for...
Read full review of Hitachi Content Platform »
Bratislav Petkovic
Team Lead for Core Infrastructure at a financial services firm
I would rate technical support from Hitachi a seven. When I contact support, the answer is not very fast, and they...
Read full review of Hitachi TrueCopy »
Alexey Rogov
Lean manager at a financial services firm
We regularly contact Hitachi technical support. The idea of a storage array is that it's broken up into many small...
Read full review of Hitachi Virtual Storage Platform »
Aqeel UR Rehman
BI Analyst at a computer software company
I have contacted customer support once or twice, however, did not receive a response. Therefore, I have not had much...
Read full review of Pentaho Data Integration and Analytics »
NiwasKumar
Deputy General Manager at a financial services firm
We are satisfied with the solution's technical support.
Read full review of Hitachi VSP E Series »
Mir Gulzar Ahmed
IT Manager at a tech services company
Overall, support and services are better. While call logging isn't easy yet, if you escalate through a call, they...
Read full review of Hitachi Content Platform »
Taufeeq Rauf
Head of IT at a computer software company
I don't think the product features are available for our company to contact the tool's support team. There was an...
Read full review of Hitachi Virtual Storage Platform »
José Orlando Maia
Data Engineer at a tech vendor
Because we are using the free version of Lumada, we have used only the support on the communities and forums on the...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
IT Consultant at a computer software company
For most of the time, I usually use Pentaho forums and the response from the Pentaho community is very good.
Read full review of Pentaho Business Analytics »
Dan Peacock
Enterprise Data Architect at a manufacturing company
I'd give Lumada support a nine out of 10. It has been exceptional historically, but there was a rough patch about a...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Storage Architect at a government
Excellent. The team is very knowledgeable about their products and how these work with other products.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Storage & Virtualization Team Lead at a tech services company
I used to work with their tech support. Every time I had the need for support, I got it directly from the Israeli...
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Specialist in Relational Databases and Nosql at a computer software company
We haven't really contacted technical support in the past. We try to handle any issues ourselves in-house. I can't...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Principle Consultant at a tech consulting company
Customer Service: Very Good Technical Support: Very Good
Read full review of Hitachi HiCommand Tiered Storage Manager [EOL] »
Russell Peat
Solutions Consultant
Because our own engineers have a high skill base and accreditation on the G-Series, it is seldom that we have to seek...
Read full review of Hitachi Virtual Storage Platform »
PhilipRobinson
Senior Engineer at a comms service provider
I've contacted them a few times. In terms of Lumada's ability to quickly and effectively solve issues that we brought...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Senior Data Analyst at a tech services company
I find help on the forums.
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Data Modeller and Pentaho Integration Analyst at a financial services firm
Customer Service: 7/10 Technical Support: 7/10
Read full review of Pentaho Business Analytics »
Tobias Johnson
Manager, Systems Development at a manufacturing company
They are very good at quickly and effectively solving the issues we have brought up. Their support is well...
Read full review of Pentaho Data Integration and Analytics »
Stephen Knox
Lead, Data and BI Architect at a financial services firm
Lumada’s ability to quickly and effectively solve issues we have brought up is not great. We have a service for the...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Senior Software Engineer - Alfresco, Liferay, Pentaho at a construction company
Being a community user, most of the time we depend on forums and the kind of response we got for tricky questions was...
Read full review of Pentaho Business Analytics »
Oscar Mejia
IT-Services Manager & Solution Architect at a tech services company
We don't really use support. We tend to do everything on our own and solve any problems we have ourselves. We...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Sr. Business Intelligence Engineer at a tech services company
We haven't used tech support, but the forums are an excellent source of help.
Read full review of Pentaho Business Analytics »
Arun Mohanty
Associate Vice President at a computer software company
They're very professional and up to date. Their sales staff and support teams are quite good. The pre-sales support...
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Data Warehouse Specialist at a educational organization
Customer Service: Good. Technical Support: Less than average.
Read full review of Pentaho Business Analytics »
Anonymous User
Senior Analyst at a tech services company
Customer Service: A 3/5. The support is prompt and timely. But there have been some technical limitations sometimes....
Read full review of Pentaho Business Analytics »
Anonymous User
CIO at a wellness & fitness company
Customer Service: I use the CE without support. Technical Support: I use the CE without support.
Read full review of Pentaho Business Analytics »
Celso Kuwajima
Engineer at a tech services company
The support of the Hitachi Content Platform is very good. It is important you inform the support the problem you are...
Read full review of Hitachi Content Platform »
Anonymous User
Business Intelligence Supervisor at a manufacturing company
We use only the community edition, so we only consult the internet for help. There is a strong community of users all...
Read full review of Pentaho Data Integration and Analytics »

Review 1 of 30

MIT
IT System Administrator at a transportation company
We really only had contacted the support for the final checkup after setting it up ourselves, so that they could...
Read full review of StarWind Virtual SAN »
Igor Beck
IT-Administrator at a manufacturing company
We always used customer support on any new HCA setup. They do checkups and look over the configuration to make sure...
Read full review of StarWind HyperConverged Appliance »
Vladimir Simion
Pre Post Sales Engineer at a tech vendor
Customer support for StarWind Virtual SAN is great. They connected to my setup, verified it, validated it, and even...
Read full review of StarWind Virtual SAN »
Anonymous User
System Administrator at a transportation company
Technical support was very good.
Read full review of StarWind Virtual SAN »
Anonymous User
Works at a computer software company
I have had great experiences with customer service and technical support.
Read full review of StarWind Virtual Tape Library »
Anonymous User
IT Manager at a media company
Technical support is very helpful and they call back if I miss them to follow up on any open cases.
Read full review of StarWind HyperConverged Appliance »
Sh. A. Farhan
Technical Manager at a computer software company
Customer service is easily available by email. I have not tried by phone. However, it's my understanding that they...
Read full review of StarWind Virtual SAN »
Anonymous User
Infrastructure Engineer at a construction company
Support is always very helpful and willing to help.
Read full review of StarWind HyperConverged Appliance »
RobMooij
CTO
Their technical support team is excellent.
Read full review of StarWind Storage Appliance »
Richard Ojeleye
Deputy Director of Technology and Communications at a comms service provider
I like the ProActive support. All the guys that I have spoken or dealt with are professionals. I find this very...
Read full review of StarWind Virtual SAN »
Anonymous User
Senior System Administrator at a educational organization
Customer service and support have been fantastic. The support staff is very knowledgeable.
Read full review of StarWind HyperConverged Appliance »
Mart Vernik
Digital Archive System Administrator at a government
Customer service is helpful.
Read full review of StarWind Virtual SAN »
Anonymous User
Works at a tech services company
No issues. They solved our problems, validated our configurations and roadmap, and suggested improvements.
Read full review of StarWind Virtual SAN »
Poberezhnyy Maxim
Engineer at a educational organization
Technical support is very competent in matters not only of the product but also of the features of the hypervisor and...
Read full review of StarWind Virtual SAN »
Andrew Wolf
Civil Engineer at a construction company
Customer service has been excellent. Any questions we have had have been answered quickly.
Read full review of StarWind HyperConverged Appliance »
Kristopher Skully
Systems Administrator at a healthcare company
So far, the little that I've worked with tech support, they seem to be pretty great. We also bought a backup server...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works at a manufacturing company
The team at StarWind are professional and very skilled in a variety of disciplines. The most impressive factor of the...
Read full review of StarWind Virtual SAN »
Anonymous User
Field Engineering Lead at a tech services company
Customer service is the best part of this product. The customer service and support I have received are unmatched by...
Read full review of StarWind Virtual SAN »
Bryan Schuler
Network Administrator at a manufacturing company
The times that I have called the StarWind ProActive Support, they were immediate and right there. I have had no...
Read full review of StarWind Virtual SAN »
Paul T
Network and Information Systems Engineer at a financial services firm
Technical support is absolutely fantastic, always eager to help, and technical support was fast and concise.
Read full review of StarWind HyperConverged Appliance »
PieterGrootendorst
Technical Consultant at a computer software company
I only had to call technical support once, and they were very responsive and quick. Overall, I've been satisfied with...
Read full review of StarWind HyperConverged Appliance »
David Rager
CEO CIO at a transportation company
Their customer support has been pretty good. They've done a really good job of supporting the product and even...
Read full review of StarWind HyperConverged Appliance »
Justin Graves
IT Supervisor at a non-profit
The technical support is A+.
Read full review of StarWind Virtual SAN »
Anonymous User
Director Of Technical Services at a aerospace/defense firm
Technical support seems responsive. We've only used them a few times.
Read full review of StarWind Virtual SAN »
Anonymous User
Senior Cloud Services Engineer at a tech services company
I've not needed to speak to them for any support. That said, I've spoken to a customer service rep, and they are very...
Read full review of StarWind Virtual SAN »
Anonymous User
IT at a engineering company
Technical support works very responsibly when we have questions. They connected remotely to our servers, performed an...
Read full review of StarWind Virtual SAN »
Ho-Ching Yung
IT Director/Senior Software Developer at a construction company
Tech support has been quick, has a very quick response, and they also provocatively monitor the appliance's status.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
CTO - Partner at a consultancy
Support has been very good. I regularly schedule off hours support sessions and their team has never complained.
Read full review of StarWind Virtual SAN »
Christopher Vlach
Operations Manager at a insurance company
In eight years we have never needed support for an issue with the software. I have called a handful of times to have...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at a computer software company
Their support has been excellent. They will walk you through every step of the way and help you with anything you...
Read full review of StarWind Virtual SAN »

Review 1 of 30

Technical Support

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