Compare HashiCorp vs Hitachi Vantara

HashiCorp

Based on 72 reviews.

Hitachi Vantara

Based on 204 reviews.

Latest Research

Buyer's Guide

Azure Key Vault vs. HashiCorp Vault

April 2025

Azure Key Vault vs. HashiCorp Vault

Updated: April 2025

Buyer's Guide

HashiCorp Nomad vs. Rancher Labs

April 2025

Rancher Labs vs. HashiCorp Nomad

Updated: April 2025

Overview

Information Not Available

Hitachi, Ltd. is a Japanese multinational conglomerate company headquartered in Chiyoda, Tokyo, Japan. It is the parent of the Hitachi Group and forms part of the DKB Group of companies. Hitachi is a highly diversified company that operates eleven business segments: Information & Telecommunication Systems, Social Infrastructure, High Functional Materials & Components, Financial Services, Power Systems, Electronic Systems & Equipment, Automotive Systems, Railway & Urban Systems, Digital Media & Consumer Products, Construction Machinery and Other Components & Systems.

Sample Customers

HashiCorp Vault

Adobe, SAP Ariba, Citadel, Spaceflight, Cruise

Popular Solutions

HashiCorp Terraform

20 reviews

HashiCorp Vault

10 reviews

HashiCorp Cloud Platform (HCP)

4 reviews

Hitachi Virtual Storage Platform

18 reviews

Pentaho Data Integration and Analytics

6 reviews

Pentaho Business Analytics

4 reviews

Top Industries

Financial Services Firm

20%

Computer Software Company

14%

Manufacturing Company

Government

Financial Services Firm

18%

Computer Software Company

18%

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eugene Paden
CTO at a computer software company
I use it to deploy our Kubernetes clusters and Boomi as well. I can run Boomi by itself and not worry about Terraform...
Read full review of HashiCorp Terraform »
Venkateswarareddy Sanikommu
DevSecOps Engineer at Hamilton Capital Holding
I use HashiCorp Terraform Cloud for Packer. I use the solution in my company to deploy infrastructures.
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
My primary use case for HashiCorp Vault is secret management. I keep my secrets away from the cluster in Vault, which...
Read full review of HashiCorp Vault »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 5

Ozair Amin
Sales Manager - Infrastructure at Synergy Computers
We are a partner with Hitachi, offering our customers a range of storage solutions, from midrange to enterprise,...
Read full review of Hitachi Virtual Storage Platform »
Lisa Williams
Manager, Office of Enterprise Data Management at State of Arizona
We've had a lot of turnover in our agency in the past several years, and we have many new staff members who don't...
Read full review of Pentaho Data Catalog »
Mir Gulzar Ahmed
IT Manager at Synergy Computers
We are using Hitachi NAS Platform in conjunction with NetApp, Fujitsu, and other server and storage solutions. These...
Read full review of Hitachi NAS Platform »
Dan Peacock
Enterprise Data Architect at a manufacturing company
We mainly use Lumada to load our operational systems into our data warehouse, but we also use it for monthly...
Read full review of Pentaho Data Integration and Analytics »
ALEXANDRERIBEIRO
DBA at Federal University of Uberlândia
I primarily use Pentaho Business Analytics ( /products/pentaho-business-analytics-reviews ) for data warehouses, and...
Read full review of Pentaho Business Analytics »

Review 1 of 5

Customer Service

UsmanAhmad
Principal DevOps Engineer at 10Pearls.
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
Eryk Lawyd
Tech Lead DevSecOps at Letsbank
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
Vishv Gajjar
Global BD & Partner Alliance at a tech services company
I haven't contacted technical support yet.
Read full review of HashiCorp Cloud Platform (HCP) »
Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
Olajide Olusegun
Network Team Lead at Atlas Security
I did not use the technical support from the vendor.
Read full review of HashiCorp Terraform »
KishoreKumar1
Architect at Accenture
The product's technical support is good.
Read full review of HashiCorp Vault »
Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
Ruwan Senarathne
Technical Lead at Fortude.co
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Akshay Sarode
DevOps Engneer at SCL IT Technologies Pvt Ltd
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »
Anonymous User
Teaching Assistant at a university
HashiCorp Vault's support is great, and we get answers immediately.
Read full review of HashiCorp Vault »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
I have not required customer service or technical support from HashiCorp, as I am using the open-source solution, and...
Read full review of HashiCorp Vault »
Anonymous User
Azure DevOps Engineer at a consultancy
I've contacted the support team a few times when getting errors.
Read full review of HashiCorp Terraform »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
Govinda Raju
AWS Engineer at Unemployed
My company employs seniors with extensive experience for complicated issues, but I have not escalated any questions...
Read full review of HashiCorp Terraform »
Mykola Pelyp
Senior Azure DevOps Engineer at SoftServe Ltd.
We use the free open-source version of Terraform so it can take time to resolve problems. The issues are generally...
Read full review of HashiCorp Terraform »
ManishKumar10
Cloud Architect
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
Anonymous User
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »
ArpanBalpande
Senior Information Technology System Analyst at YAUSH Technologies
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »

Review 1 of 30

Ridwan Saeful Rohman
Data Engineering Associate Manager at Zalora Group
We don't really use technical support. The current version that we are using is no longer supported by their...
Read full review of Pentaho Data Integration and Analytics »
Joshua Kurian
Sr. Technical Architect at StarOne IT Solutions
The customer service and support are satisfactory.
Read full review of Hitachi Virtual Storage Platform »
Mir Gulzar Ahmed
IT Manager at Synergy Computers
Hitachi's technical support requires improvement. They don't have a lot of support engineers who can handle all the...
Read full review of Hitachi Virtual Storage Platform »
Lisa Williams
Manager, Office of Enterprise Data Management at State of Arizona
They have been very helpful to us from day one. I'm not an incredibly technical person, and they have been very...
Read full review of Pentaho Data Catalog »
FarrukhSyed
Head of Infrastructure at a financial services firm
I rate Hitachi support nine out of 10. Hitachi has local support teams that are available 24/7. They are all highly...
Read full review of Hitachi Virtual Storage Platform »
Roberto Guzman
Business Manager at TELCOMBAS SA
There is a good technical support team for the solution. I would rate them a five out of five.
Read full review of Hitachi Content Platform Anywhere Edge »
Ricardo Díaz
COO at a tech services company
Customer Service: 5/10Technical Support: 10/10
Read full review of Pentaho Data Integration and Analytics »
Azhagarasan Annadorai
Founder at Unknown.University
As we opted for an OEM solution. We had to go through the vendor. It was not a great experience with most of the...
Read full review of Pentaho Business Analytics »
MarcioOkubo
Sales Manager at Storageone
It used to be very good, but nowadays, it is not so good because Hitachi doesn't provide support for fixes. Another...
Read full review of Hitachi Virtual Storage Platform »
RicardoDíaz
COO / CTO at a tech services company
Their technical support is not good. I would rate them 2 out of 10 because they don't have good technical skills to...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Product Specialist at a tech services company
Technical support seems satisfactory with no significant issues. I would rate it eight or nine points.
Read full review of Hitachi Content Platform »
Anonymous User
IT-chef at a logistics company
Hitachi's technical support is perfect.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Principle Consultant at a tech consulting company
Customer Service: Very Good Technical Support: Very Good
Read full review of Hitachi HiCommand Tiered Storage Manager [EOL] »
Anonymous User
Storage Architect at a financial services firm
The technical support was good. There is always room for improvement but I have no specifics with regards to their...
Read full review of Hitachi Virtual Storage Platform »
Tobias Johnson
Manager, Systems Development at a manufacturing company
They are very good at quickly and effectively solving the issues we have brought up. Their support is well...
Read full review of Pentaho Data Integration and Analytics »
ALEXANDRERIBEIRO
DBA at Federal University of Uberlândia
I have never used the technical support for Pentaho Business Analytics, and I generally rely on online information...
Read full review of Pentaho Business Analytics »
Anonymous User
Business Intelligence Consultant at Sanmargar Team
Customer service isn’t needed. Every problem solution is on the internet. If not, you can post it to community forum...
Read full review of Pentaho Data Integration and Analytics »
Saravanan Ramaraj
Solution Architect at MIMOS Berhad
Customer Service: 3 (out of 5 scale) Technical Support: 3 (out of 5 scale)
Read full review of Pentaho Business Analytics »
MehdiRezayi
Storage Consultant at a tech services company
The technical support and the billing team are all winners. Dell is one brand that provides better technical support...
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Solution Architect at a healthcare company
I'm rating the technical support team of Hitachi Virtual Storage Platform G Series a ten.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Engineer at a tech company
Customer Service: 7/10 Technical Support: 7/10
Read full review of Pentaho Business Analytics »
Anonymous User
Director of Software Engineering at a healthcare company
We haven't had a lot of functional issues. We had performance issues, especially early on, as we were trying to spin...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Technical Consultant at a wholesaler/distributor
I don't like Hitachi's technical support. They are there but it is not perfect and they are not very much help.
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Director at a tech consulting company
Technical support is good.
Read full review of Pentaho Business Analytics »
Anonymous User
Team Manager at a tech services company
The technical support is good. Obviously, it can be better, but it is good.
Read full review of Hitachi Virtual Storage Platform »
Oscar Mejia
IT-Services Manager & Solution Architect at Stratis
We don't really use support. We tend to do everything on our own and solve any problems we have ourselves. We...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Owning Principal Consultant at a tech services company
I didn't deal with technical support.
Read full review of Hitachi Content Platform »
Rodrigo Vazquez
CDE & BI Delivery Manager at a tech services company
Their support team will receive a ticket on any failures that you might have. We have a log file that lets us review...
Read full review of Pentaho Data Integration and Analytics »
Dan Peacock
Enterprise Data Architect at a manufacturing company
I'd give Lumada support a nine out of 10. It has been exceptional historically, but there was a rough patch about a...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Network Engineer at a tech consulting company
Customer Service: Perfect Technical Support: 4/5.
Read full review of Hitachi HiCommand Tiered Storage Manager [EOL] »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.