Compare GitLab vs Keysight Technologies

GitLab

Based on 91 reviews.

Keysight Technologies

Based on 71 reviews.

Latest Research

Buyer's Guide

GitLab vs. Ixia BreakingPoint

December 2025

Ixia BreakingPoint vs. GitLab

Updated: December 2025

Buyer's Guide

GitLab vs. Ixia BreakingPoint

December 2025

GitLab vs. Ixia BreakingPoint

Updated: December 2025

Sample Customers

GitLab

1. NASA 2. IBM 3. Sony 4. Alibaba 5. CERN 6. Siemens 7. Volkswagen 8. ING 9. Ticketmaster 10. SpaceX 11. Adobe 12. Intuit 13. Autodesk 14. Rakuten 15. Unity Technologies 16. Pandora 17. Electronic Arts 18. Nordstrom 19. Verizon 20. Comcast 21. Philips 22. Deutsche Telekom 23. Orange 24. Fujitsu 25. Ericsson 26. Nokia 27. General Electric 28. Cisco 29. Accenture 30. Deloitte 31. PwC 32. KPMG

Ixia BreakingPoint

Corsa Technology

Ixia BreakingPoint VE

Corsa Technology

Popular Solutions

GitLab

21 reviews

GitLab Premium

3 reviews

Keysight Oscilloscopes

0 reviews

Eggplant Test

3 reviews

Ixia BreakingPoint

0 reviews

Top Industries

Financial Services Firm

14%

Computer Software Company

13%

Manufacturing Company

11%

Government

11%

Manufacturing Company

12%

Financial Services Firm

10%

Computer Software Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bharadwaj Deepak Mohapatra
DevOps Engineer at a computer software company
GitLab Premium is being used, but the CI/CD functionality is not utilized. GitLab also provides the entire CI/CD...
Read full review of GitLab Premium »
Rohit Kesharwani
Manager, Engineering at a retailer
We use GitLab for deploying our applications into different environments. It serves as more of a DevOps platform.
Read full review of GitLab »

Review 1 of 2

Mirza Hussain
Engineer at a manufacturing company
I am some kind of AI working with Eggplant Test and other OpenText solutions. I can answer questions about my...
Read full review of Eggplant Test »
Jos Badimo
Director at a cloud solution provider
I have been using the solution for a year now. The customers I work with are focused on both custom test assurance...
Read full review of Spirent CyberFlood [EOL] »
WilsonAitan
Deputy Country Manager at a consultancy
The use case for this tool is generally for enterprise customers who have more than two monitoring tools. These...
Read full review of IxNetwork VE »
Shyam_Prasad
AVP - Testing & QA at a computer software company
Our use case is mainly for UI layer regression test automation.
Read full review of Eggplant Performance »
Anonymous User
CEO at a tech services company
I have used Spirent TestCenter for testing optical transceivers and checking interoperability tests. I utilize it as...
Read full review of Spirent TestCenter [EOL] »

Review 1 of 5

Customer Service

SwapnilBorude
Co-Founder at a outsourcing company
Customer service and support are good.
Read full review of GitLab »
Syed Mustafa Imam
DevOps Engineer at a financial services firm
Their support is good.
Read full review of GitLab »
BalakrishnanS
Engeener at a tech services company
Support is good.
Read full review of GitLab »
Nakul Kundaliya
Technical Lead Developer at a tech services company
I rate the support from GitLab a four out of five.
Read full review of GitLab »
Nor EL MALKI
Project Manager at a consultancy
I have not used the support from GitLab.
Read full review of GitLab »
Filipe-Marcelino
Head of Digital Solutions at a tech vendor
In terms of the technical support for GitLab, I mainly use the forums and support sites of the solution. I don't use...
Read full review of GitLab »
Saurav Krishna
Data Engineering and AI Intern at a tech vendor
I haven't reached out to them yet.
Read full review of GitLab »
Andrea PICCININI
IT Software Architect at a government
We get our technical support via a partner and we have found them to be very helpful and responsive. We are happy...
Read full review of GitLab »
Sarfaraz Khan
Senior Application Developer at a tech vendor
I did not have the opportunity to engage with GitLab's technical support as I did not encounter any issues requiring...
Read full review of GitLab »
Mehmet Beyaz
CTO-OSS R&D and Product Development at a comms service provider
I have not contacted GitLab's technical support.
Read full review of GitLab »
RameshL
Chief Executive Officer at a tech services company
We have experience with GitLab support and we found the service to be good. There is not much of a lag in terms of...
Read full review of GitLab »
Udaysimha Nerella
Specialist Data Analysis vehicle safety at a tech vendor
We didn't use the technical support for GitLab because there are specific people within our organization that we can...
Read full review of GitLab »
Rohit Kesharwani
Manager, Engineering at a retailer
GitLab's support is very helpful. They utilize a severity and priority ticket system, with corresponding SLAs, to...
Read full review of GitLab »
Santy Nelson
Business Head at a tech services company
The support from GitLab is good.
Read full review of GitLab »
Anonymous User
Product Development Team Lead R&D at a tech vendor
We have never needed to contact customer support. Whenever we had an issue, all the help we needed for a solution is...
Read full review of GitLab »
Onur Aktuğ
Software Test Manager at a manufacturing company
We do not have any direct technical support from GitLab. We ask questions to our IT department, and they may seek...
Read full review of GitLab »
Anonymous User
Performance Test Line manager at a tech vendor
I have not used the support from GitLab.
Read full review of GitLab »
Duy Chu
DevOps manager at a engineering company
I've had support from forums like Stack Overflow when needed. In my experience, GitLab integrates well with...
Read full review of GitLab »
Anonymous User
Software Designer at a tech vendor
We have an internal administrator if we need help with the solution, I have not contacted GitLab for support.
Read full review of GitLab »
Boulat_Ashimov
IT Processes Methodologist
Technical support has mostly been good.
Read full review of GitLab »
Javier Orellana
SCRUM Master at a retailer
I've never used technical support. I can't speak to how helpful they are.
Read full review of GitLab »
Anonymous User
Works at a real estate/law firm
We have been doing okay on our own. We are able to find support inside our company.
Read full review of GitLab »
Zulham Ertanto
Web developer at a consultancy
We used a lot of technical support for standard settings.
Read full review of GitLab »
Anton Makarevich
DevOps/Cloud Lead at a comms service provider
Their customer service is very helpful. They're really good. I communicate with tons of different support clients and...
Read full review of GitLab »
Anonymous User
Partenaire, CEO at a tech services company
We have not used GitLab technical support because as of now, we haven't needed it yet.
Read full review of GitLab »
Anonymous User
Manager at a tech vendor
We only used GitLab for a short duration, so there was not much scope or need for contacting technical support.
Read full review of GitLab »
Anonymous User
Head Of Software Engineering at a financial services firm
We've never needed to contact GitLab for technical support. I can't speak to the level of service their in-house team...
Read full review of GitLab »
Gizem Mercan
Cloud Architect at a manufacturing company
For any technical issues, we have our infrastructure team. They have some experience with this product. Currently, we...
Read full review of GitLab »
Andrew Yap
Channel Partner and Professional Services at a consultancy
I have had the opportunity to talk with technical support for some issues, and they were quick to respond.
Read full review of GitLab Premium »
Anonymous User
Software QA Test Engineer at a tech services company
Technical support is good.
Read full review of GitLab »

Review 1 of 30

Tayyaba Noreen
Student at a university
I have not used the technical support because I wanted to install and use it with a free trial, but that was not the...
Read full review of Eggplant Test »
Sai Prasad
Staff QA Engineer at a tech services company
Once, when I raised a ticket regarding a hardware or software issue, the solution's support team visited our company...
Read full review of Ixia BreakingPoint »
José Enrique Cano Rodriguez
Assistant Consultant at a tech vendor
I would rate its customer support services nine out of ten.
Read full review of Ixia Hawkeye »
Haider Jarral
Lead Technologist | Strategic Alliance | Business Development at a tech vendor
I rate Spirent support seven out of 10.
Read full review of Spirent CyberFlood [EOL] »
Anonymous User
Operations Director
Elliot, our account manager, has been really good. He understands our roadmap and plan and where we're going. We have...
Read full review of Eggplant Performance »
Anonymous User
Software Engineer at a computer software company
The support from Eggplant Digital Automation Intelligence is supportive of any issue we have had. You only need to...
Read full review of Eggplant Test »
Anonymous User
Business Analyst at a computer software company
There were occasions where I asked questions about coding and, within 15 minutes, I got answers. That was perfect. I...
Read full review of Eggplant Test »
Anonymous User
Senior System Design Engineer at a manufacturing company
We have not had a chance to use the tech support, as of now. They have a pretty good relationship with our team to...
Read full review of Keysight Oscilloscopes »
Anonymous User
Test lead/Senior Mobile Automation QA at a non-tech company
We were in contact with technical support and we found them to be very helpful. They have good knowledge. It is just...
Read full review of Eggplant Test »
Anonymous User
Director and Principal Consultant at a consultancy
Our technical support is excellent. The representatives in South Africa is well versed in the solution, and they're...
Read full review of Eggplant Performance »
Anonymous User
Signal Integrity Engineer at a tech vendor
I evaluate technical support on the promptness in which they reply back, the detail. I would expect the application...
Read full review of Keysight Oscilloscopes »
Anonymous User
Senior Network Analyst at a financial services firm
I would rate the technical support for this solution a seven out of ten. The issue that I have is with the emails...
Read full review of Ixia Hawkeye »
Anonymous User
EMI/RFI Sr. Staff Engineer at a tech vendor
Technical support is very good. We received onsite support when there was an issue.
Read full review of Keysight Oscilloscopes »
Anonymous User
System Engineer at a manufacturing company
They have an 800 number you call and they answer it day or night. And then, many of the engineers are in my Rolodex...
Read full review of Keysight Oscilloscopes »
Anonymous User
CEO at a tech services company
The technical support of the solution is great. I have no complaints about it because we have experienced no problems.
Read full review of Spirent TestCenter [EOL] »
Anonymous User
Teamleader Test Software at a healthcare company
The support is good. I would rate the technical support between an eight to nine out of 10.
Read full review of Eggplant Test »
Anonymous User
Presales Engineer at a tech services company
The technical support is very helpful.
Read full review of IxVeriWave »
Anonymous User
Director of Data Storage System Architecture at a manufacturing company
I would normally call technical support, if needed. They would respond with an email or come to our site.
Read full review of Keysight Oscilloscopes »
Anonymous User
Performance Testing Manager at a tech services company
Customer Service: Excellent and very personal. Technical Support: Excellent and very personal.
Read full review of Eggplant Performance »
Anonymous User
Senior System Engineer
We have received quick reactions and always get answers from the tech support.
Read full review of Ixia BreakingPoint »
Anonymous User
Signal and Power Integrity Technical Manager at a tech company
They have very good technical support. Their local sales representative usually comes to our office and does demos....
Read full review of Keysight Oscilloscopes »
Anonymous User
Senior Test Consultant\Competency Lead at a tech services company
Service has been impressive time wise, with basic queries I always got a working answer with more complicated...
Read full review of Eggplant Test »
Anonymous User
Systems Engineer at a tech services company
Technical support strongly depends on what you are testing, because their knowledge of the product is very good....
Read full review of Ixia BreakingPoint »
Anonymous User
Technologist at a manufacturing company
Keysight has been very helpful, their technical support is great.
Read full review of Keysight Oscilloscopes »
Anonymous User
Presales Engineer at a tech services company
On a scale from one to ten, I would give technical support a ten. I have direct contact, and they are fast.
Read full review of Ixia Hawkeye »
Anonymous User
Senior Signal Integrity Engineer at a manufacturing company
Sometimes, it's quite hard to get the technical support to come onsite. If we run into a hardware, measurement, or...
Read full review of Keysight Oscilloscopes »
Anonymous User
Electrical Principal Engineer at a tech company
On a scale of one to ten, I would give technical support a nine-and-a-half. They have very good technical support....
Read full review of Keysight Oscilloscopes »
Sumanth Raja
Machine Learning Engineer at a tech company
I have not contacted technical support as of now.
Read full review of Keysight Oscilloscopes »
Jon Goranson
QA Analyst at a transportation company
We have emailed their tech support and they have been absolutely fine. They have usually responded within a day. If...
Read full review of Eggplant Test »
Anonymous User
Director at a aerospace/defense firm
The technical support we receive is decent. So far, they've been helpful.
Read full review of Ixia BreakingPoint »

Review 1 of 30

Technical Support

No Data Available

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