Compare GFI vs Splunk

GFI

Based on 95 reviews.

Splunk

Based on 1252 reviews.

Latest Research

Buyer's Guide

KerioControl vs. Splunk User Behavior Analytics

November 2026

Splunk User Behavior Analytics vs. KerioControl

Updated: November 2026

Buyer's Guide

KerioControl vs. Splunk User Behavior Analytics

November 2026

KerioControl vs. Splunk User Behavior Analytics

Updated: November 2026

Sample Customers

KerioControl

Triton Technical, McDonald's

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Popular Solutions

KerioControl

2 reviews

GFI LanGuard

1 reviews

KerioConnect

1 reviews

Splunk Enterprise Security

167 reviews

Splunk AppDynamics

37 reviews

Splunk Cloud Platform

61 reviews

Top Industries

Outsourcing Company

13%

Comms Service Provider

11%

Manufacturing Company

Construction Company

Outsourcing Company

13%

Financial Services Firm

12%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Constantnos Achilleos
Product manger at Asbis Mediteranean
The solution is used for site-to-site VPN connections and it is valued for its cost efficiency and easy connectivity....
Read full review of KerioControl »
Marcelino Mongcal
Senior Systems Tech/Admin at Samco Software Inc.
Small medium-sized businesses are our primary focus, particularly in warehouse distribution and retail sectors. We...
Read full review of KerioConnect »
Thanu Kishore
Technical Executive at Satcom Infotech
My experience with GFI LanGuard involves patch management where, whenever we visit customers, they request patches...
Read full review of GFI LanGuard »
Marek Jaworski
Senior Engineer, Team Lead, Network Operations at a comms service provider
As a company dealing in satellite technology, we use it for small to big satellite links, and for some remote islands...
Read full review of Exinda »
Michael Livingston
IT Director at Thomas George Associates Ltd
We use it for sending outgoing faxes.
Read full review of GFI FaxMaker »

Review 1 of 5

Sathis-Kumar
Senior Manager at Bank of America
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
Anuj Gupta
Devops Specialist at Amdocs
I use Splunk Cloud Platform to monitor servers, databases, and Kubernetes infrastructure. Infrastructure monitoring...
Read full review of Splunk Cloud Platform »
Vikash Kushwaha
Full-Stack Software Engineer at mindpathtech
We agreed to speak about Splunk SOAR this time. I have worked with Splunk SOAR since 2025. I work with Splunk SOAR as...
Read full review of Splunk SOAR »
Yasir Amin
Sr. Solution Architect, Project Manager at The National Commercial Bank
The primary use case for Splunk AppDynamics is to find the root cause diagnostics for issues. I am currently using...
Read full review of Splunk AppDynamics »
Purnambica Kolavennu
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
I have been working for the past two to three years in the agriculture skilling sector. I work at the intersection of...
Read full review of Splunk Observability Cloud »

Review 1 of 5

Customer Service

Gilbert Mwiinga
Baobab College logo System Administrator at Baobab College
We've been talking to them about the content filtering issue. The ticket was escalated, but we had to wait for two...
Read full review of KerioControl »
Ted Mbugua
Security Manager at a tech services company
Technical support is always easy. Anytime we have an issue or we need clarification, there is a number to call or...
Read full review of GFI LanGuard »
David Schneiderlin
Co-Owner at Infowa
I have contacted the support team by email. The team's answers are good. They answer quickly.
Read full review of KerioControl »
Dedi-Husni
Cybersecurity Lead at PT. Alpha Citra Siber Indonesia
The technical support from KerioControl is very helpful. I would rate technical support a nine out of ten.
Read full review of KerioControl »
Constantnos Achilleos
Product manger at Asbis Mediteranean
I have never needed to contact customer support as the product is easy to use, allowing problems to be solved quickly...
Read full review of KerioControl »
Mark Spiteri
IT Manager at JB Metropolitan Distributors
I've never contacted technical support because I just call the people that I contract to fix things and if they're...
Read full review of KerioControl »
Daniel Mahar
Associate Director at a university
GFI's technical support for this solution could be better. It's hard to find information about Exinda, directly. It...
Read full review of Exinda »
AliAmini
IT Consultant at ArioRasaneh
I have not contacted technical support. When I have an issue I search the internet and solve the problem. When I...
Read full review of KerioControl »
LB5
Information Technology Specialista at REMING CONSULT a.s.
Support is free and is part of the license. We get support through the partners. They are quick and responsive.
Read full review of KerioControl »
Axel Wittich
Manager of IT and Operations at B E S T Fluidsysteme GmbH
We used the technical support once last week, and it was good. We got what we wanted.
Read full review of GFI FaxMaker »
Anonymous User
Lead Hand - Print Department at a marketing services firm
Customer support is reliable. It provides fast and excellent support.
Read full review of KerioConnect »
Anonymous User
Senior Technical Support -Security at a manufacturing company
Customer Service: Top notchTechnical Support: Top notch
Read full review of Exinda »
Marcelino Mongcal
Senior Systems Tech/Admin at Samco Software Inc.
I rarely encounter problems, but when I do, I post a support ticket on the website and they reply very quickly.
Read full review of KerioConnect »
Mohammad_Zarbalizadeh
Telecommunications Engineer at FARNAIT
I do not use the technical support from Kerio Control. When I have an issue I find the solution by searching the...
Read full review of KerioControl »
Anonymous User
CEO at a computer software company
GFI's technical support is improving but at the very beginning, it was very bad. There was no way to contact them....
Read full review of KerioControl »
Anonymous User
President at a tech services company
When GFI first took over, there were issues. There were issues contacting them. Even recently, there have been some...
Read full review of KerioControl »
Arie De Kruijf
EMP Specialist at Global EPM BV
GFI's technical support is way too slow in terms of response times. Their knowledge is okay. They should know their...
Read full review of KerioControl »
Alex Kimondo
ICT Manager at MEDS
At the moment, there is no proper local support for Kerio Control here in Kenya. It is hard to get service or...
Read full review of KerioControl »
Anonymous User
IT and Operations Manager at a financial services firm
Technical support is not the best. As an example, this past weekend I had an issue. It took me four days to get a...
Read full review of KerioControl »
MarkKupferberg
Vice President at a manufacturing company
I don't deal with technical support directly. However, I would say my IT person puts it somewhere in the middle. My...
Read full review of KerioConnect »
Herbert Haug
Systems Administrator at a tech company
We have a partner who does other work for us. They are also a Microsoft partner. If we need any support, we receive...
Read full review of GFI FaxMaker »
Anonymous User
Head of Networks at a recruiting/HR firm
I would rate GFI's technical support a six out of 10. It's difficult to log a support ticket with them. You have to...
Read full review of Exinda »
RobertWright
Computer Technician at a tech services company
The technical support used to be great. However, it's gone way downhill. I used to speak directly to the person...
Read full review of KerioControl »
Ray Kingdon
Technical Director at EVAK Technologies Limited
I have never had to use Kerio's customer support services.
Read full review of KerioControl »
Matt Gerken
VP Engineering & Admin at E Cubed Systems Sl
I have not used the technical support. My experience initially with Kerio was dealing directly with Kerio and then at...
Read full review of KerioControl »
Robert Allino
Owner at L3GNL LLC
I haven't used GFI, but back when Kerio had it, they were very good. They were very responsive. A lot of times you...
Read full review of KerioControl »
Eugene Hacker
Director of Network Services at a university
I talked to them before about the issue of data not being available. They talked me through going in and just...
Read full review of Exinda »
Cristian Concha
Chief of Technical Department at a tech services company
The technical support is good.
Read full review of KerioControl »
Anonymous User
IT Infrastucture - Cloud Admin at Primary S.A.
Here in Argentina they are terrible, as they will not answer emails and will not reurn the phone calls. Otherwise...
Read full review of KerioControl »
Anonymous User
Senior Sales Technician at a tech services company
I have never used their technical support.
Read full review of KerioControl »

Review 1 of 30

Shrinkhala Singh
Deputy General Manager at Agriculture Skill Council of India
Customer support from Splunk AppDynamics is fair but requires enhancements in ticket resolution times. We often...
Read full review of Splunk AppDynamics »
Phanikumar Madiraju
Senior consultant specialist-ITID at a financial services firm
The solution's technical support is good. I rate the technical support a nine out of ten.
Read full review of Splunk AppDynamics »
Bhavesh Kadachha
Dev Ops Engineer at ProminentPixel
We have contacted their technical support mainly during an upgrade when we raised a ticket about our system crashing...
Read full review of Splunk Enterprise Platform »
DipeshBhawsar
Archtect at a financial services firm
The technical support was responsive and knowledgeable.
Read full review of Splunk Enterprise Security »
Vikram Cherala
Senior advisor at TekWissen India
I rate Splunk technical support seven out of 10. We rarely rely on Splunk support except for critical upgrades and...
Read full review of Splunk Enterprise Security »
Divya More
Technical Support at Softcell Technologies Limited
I rate the technical support a nine out of ten.
Read full review of Splunk Enterprise Security »
Abhishek Nayak
Soc L1 Engineer at Softcell Technologies Limited
We have a support team for Splunk SOAR that communicates any technical faults we encounter to the Splunk technical...
Read full review of Splunk SOAR »
Mohammed Hassan
Regional Director at iSecureMind Integrated Solutions
Splunk's technical support is amazing. Their response time depends on the SLA. If the issue is of medium or low...
Read full review of Splunk User Behavior Analytics »
Sathis-Kumar
Senior Manager at Bank of America
Regarding the technical support of Splunk, there are some delays with the response time, and I am not very satisfied...
Read full review of Splunk Enterprise Platform »
Oluwatoyin Deinde
Head, Production Assurance and Customer Care at a financial services firm
The solution provides good and helpful technical support.
Read full review of Splunk AppDynamics »
Ankit_Mittal
Data Engineering Senior Analyst at Accenture
I rate Splunk's technical support 9 out of 10.
Read full review of Splunk Cloud Platform »
Tejas Shah
Splunk Certified Architect at Data Elicit Solutions Pvt. Ltd.
I would rate the Splunk support team an eight or nine out of ten; this rating is based on my experience of being part...
Read full review of Splunk Enterprise Security »
IlkerAkyol
Head Of IT at CyberArts
I rate the support as seven out of ten.
Read full review of Splunk MCP Server »
Nuno Rosa
Principal Consultant at Infosys
In terms of technical support, they don't need to be faster, but they could be more usable. I believe they can...
Read full review of Splunk AppDynamics »
Anonymous User
Network Operations Center Engineer at a tech company
Support is at a level one department and I am responsible for managing both IT support and node engineers. I am...
Read full review of Splunk Enterprise Security »
Anonymous User
Monitoring Lead at a aerospace/defense firm
Technical support is pretty good. They're very at you; we get the response immediately.
Read full review of Splunk AppDynamics »
Anonymous User
Lead Performance Test Engineer at a financial services firm
Technical support is the best thing with AppD. I'm very happy with the tech support they do. They're very quick in...
Read full review of Splunk AppDynamics »
Anonymous User
Service Management Lead at a consultancy
I have never used the product's customer support. My peer has contacted the product's technical support team, and it...
Read full review of Splunk Enterprise Security »
Anonymous User
Splunk engineer at a computer software company
Support is an area I have not really reached out to on behalf of our customers. I usually just go to Splunk Answers...
Read full review of Splunk Observability Cloud »
Shakti Kumar
Senior Engineering Manager at Happiest Minds Technologies
If something doesn't work, we reach out to the support team. The support provided by the team is great. The support...
Read full review of Splunk Enterprise Security »
Deepak Bansal
Founder at Art World Web Solutions
The technical support team for AppDynamics Server Monitoring is responsive and knowledgeable, so I like the support...
Read full review of Splunk AppDynamics »
Anonymous User
Works at a insurance company
I have contacted their technical support, and they are pretty good for the most part. There have been a few times...
Read full review of Splunk Enterprise Security »
Anonymous User
Risk Advisory Cyber Cloud Analyst at a consultancy
Splunk Enterprise Security's customer service has been positive. We mainly work with SIEM solutions like Splunk...
Read full review of Splunk Enterprise Security »
Sama Parveen
Cloud Technology Support Senior Analyst at a tech vendor
Customer support is also top-notch. We are getting the support. They have on-call support and email support.
Read full review of Splunk Enterprise Platform »
Anonymous User
Works at a computer software company
We provide in-house technical support for our clients. We have found that AppDynamics is pretty selective when it...
Read full review of Splunk AppDynamics »
Anonymous User
Information Security Engineer at a educational organization
They are good. We have a huge team of Splunk engineers within our company. Some of them are contractors, and some of...
Read full review of Splunk Enterprise Security »
Anonymous User
Threat hunter at a consultancy
Splunk Enterprise Security's customer support is very good. We have excellent personnel available to help us,...
Read full review of Splunk Enterprise Security »
Anonymous User
Security Engineer 2 at a retailer
Customer support has been good.
Read full review of Splunk SOAR »
Anonymous User
Senior Security Engineer at a financial services firm
I had a good experience with support.
Read full review of Splunk Enterprise Security »
KN123456789
Principal Cyber Security Engineer at a financial services firm
The solution's technical support is great since they have been very responsive and very attentive while answering all...
Read full review of Splunk Enterprise Security »

Review 1 of 30

Technical Support

No Data Available

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