Compare Fortra vs Safe-T

Fortra

Based on 232 reviews.

Safe-T

Based on 8 reviews.

Sample Customers

Popular Solutions

GoAnywhere MFT

88 reviews

Fortra's Automate

22 reviews

Globalscape EFT

3 reviews

Safe-T Secure Application Access

0 reviews

Top Industries

Outsourcing Company

12%

Financial Services Firm

10%

Manufacturing Company

Construction Company

Outsourcing Company

16%

Construction Company

10%

Comms Service Provider

Transportation Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anuj Bhagwat
Dev Ops Engineer at a computer software company
Our use case is sharing the file with multiple users. It's a centralized file share system.
Read full review of GoAnywhere MFT »
Mohamed Abdel-Hassanein
Co-Founder and Business Development at TeCrypt
The most important use case for my clients in Fortra's Digital Guardian is that it consolidates two products into a...
Read full review of Fortra's Digital Guardian »
Syed Mubeen
Cyber Security Researcher at a tech services company
The main use case for Digital Guardian is for endpoint DLP, as it is the product for endpoint-level DLP and is one of...
Read full review of Digital Guardian »
Anonymous User
Information Technology Manager
I use Fortra's Automate to automate our workflows and reports mainly. For example, we normally task it to generate...
Read full review of Fortra's Automate »
Anonymous User
Cyber Security Engineer at a tech services company
I use it a lot for independent research. I have a copy with me on my Kali box. There’s a good reason that it’s...
Read full review of Fortra's Cobalt Strike »

Review 1 of 5

Raphael Poujaud
Technical Support Manager at a tech services company

Read full review of Safe-T Secure Application Access »

Review 1 of 1

Customer Service

Dhananjay Kumar
IT Developer at Espire
I rate the technical support for GoAnywhere MFT at 8.5 out of 10. The lower score is because I don't have access at...
Read full review of GoAnywhere MFT »
Don Deyette
Systems Configuration Engineer/Move-it Administrator at a insurance company
HelpSystems has excellent service. I can call them up if I have a question and they'll either send me an example of...
Read full review of Fortra's Automate »
Lucianofernandez Fernandez Moroaga
Automation Engineer at a tech vendor
I have never had to contact Fortra's Digital Guardian's customer support because the software has never crashed or...
Read full review of Fortra's Digital Guardian »
Virginia Kanyi
Customer Service Manager at techmastiff
Their support is good. I would rate their technical support a nine out of ten.
Read full review of GoAnywhere MFT »
Elavazhagan Palanisamy
Software Engineer at Capgemini
I would rate the technical support an eight out of ten.
Read full review of GoAnywhere MFT »
Rishabh Thombre
Data Engineer at Proton Technologies
I have contacted GoAnywhere MFT customer support a few times for configuration or integration-related issues,...
Read full review of GoAnywhere MFT »
Saunak Dasgupta
Senior Associate Consultant at Ernst & Young
It was a bit challenging in the initial first, but we got the customer support and then we got it sorted out. One of...
Read full review of GoAnywhere MFT »
Jayamahavarshini S
Software Engineer Intern at a university
I struggled initially while setting the automation process, and at that time I needed customer support. There is live...
Read full review of GoAnywhere MFT »
MaheshNaik
Development Manager at SBI General Insurance
I rate the technical support a nine out of ten.
Read full review of Fortra's Automate »
Brando Diego
System Engineer/Consultant at Notable Frontier Sdn Bhd
The solution's technical support can be frustrating for a user. I rate the technical support a seven to eight out of...
Read full review of Fortra's Digital Guardian »
Jithendra Koilada
Software Engineer at SAge IT inc
Initially during my training period, I contacted the technical team. However, I didn't receive responses as quickly...
Read full review of GoAnywhere MFT »
Anonymous User
Chief Infrastructure Architect at a non-tech company
I've used tech support once or twice. At the time, it was when HelpSystems had just taken them over. It was a little...
Read full review of Fortra's Intermapper »
Anonymous User
Pre-Sales Specialist at a tech services company
Their technical support is better than excellent.
Read full review of Fortra Tripwire IP360 »
Venugopal Janga
Solutions & Data Architect at AstraZeneca
Their technical support is good. There are two or three levels of support. Recently, they have assigned a Technical...
Read full review of Globalscape EFT »
Anonymous User
Lead Technical Support Engineer at a insurance company
In the past, the tech support that we got from Globalscape was very good. As of late, it has been far less impressive...
Read full review of Globalscape EFT »
Morris Kibirie
Procurement Specialist at Cleanshelf Supermarkets Limited
I have contacted the technical support for GoAnywhere MFT once or twice. The response was not convenient and did not...
Read full review of GoAnywhere MFT »
Robert Girth
Chief Technology Officer at DOB Systems LLC
Their support definitely has your back in getting things sorted out. They are very responsive and have been able to...
Read full review of Fortra's Automate »
Steven Helfgott
EDI Manager at a wholesaler/distributor
The technical support is excellent. I enjoy chatting with technical support, as it allows me to get a quick response...
Read full review of Fortra's Automate »
Anonymous User
SAP Basis Administrator at a energy/utilities company
They are very responsive and very knowledgeable. I would rate them a nine out of ten. Sometimes, they are hard to...
Read full review of GoAnywhere MFT »
Robert Mwidu
software engineer at culturecode.co
Their technical support team is friendly. I would rate them a ten out of ten.
Read full review of GoAnywhere MFT »
Vinayak Hariharan
Robotic Process Automation Developer at Bulwark Technologies L.L.C.
The tech support from the vendor side has been excellent. We can submit a support ticket and we will receive a...
Read full review of Fortra's Automate »
Keyur-Patel
System Administrator at Winawave Technologies
I have contacted the technical support. The part which is quick is the sales team. The sales team responds quickly...
Read full review of GoAnywhere MFT »
Anonymous User
Business Intelligence Developer at Food distribution company
The individuals who provide support are very knowledgeable about their product, and we don't go through multiple...
Read full review of GoAnywhere MFT »
Anonymous User
Practice Lead at a computer software company
I don't think support has the experience in their tech support department. It's not a matter of responsiveness or...
Read full review of Fortra's Powertech Identity & Access Manager »
Ernesto Martinez
Principal Consultant at a tech services company
The technical support is really terrific.
Read full review of Digital Guardian »
Aslah Faseel K
DevOps Engineer at a media company
I can say that we received good support from the team for the implementation of Fortra's Automate, and even for...
Read full review of Fortra's Automate »
Anonymous User
Consultant at a manufacturing company
I've contacted them. They were very helpful. I'd rate them a ten out of ten.
Read full review of Fortra's Automate »
Anonymous User
General Manager at a tech services company
Their support needs improvement. We have a partner, but we are not receiving a quick response. I do not know if the...
Read full review of GoAnywhere MFT »
Anonymous User
Senior IT Auditor at a retailer
I haven't heard any complaints.
Read full review of Fortra Tripwire IP360 »
Lilyan Pinchas
Chief Technology Officer at LIbi Technologies
I contacted technical support when we had an issue with a PDF file. They responded very quickly, within six or seven...
Read full review of Fortra's Automate »

Review 1 of 30

Anonymous User
Systems Administrator
I would rate tech support as a nine out of 10.
Read full review of Safe-T Secure Application Access »
Anonymous User
Manager | Leader | IT | Cyber Security | Cloud | Devops at a insurance company
They are very responsive. When you create a new issue, they're responding very quickly. In some cases, they have the...
Read full review of Safe-T Secure Application Access »
Anonymous User
Network and Security Engineer
Yes, we've used support but only their support in Israel. I would rate them a seven out of 10. They need someone who...
Read full review of Safe-T Secure Application Access »
Anonymous User
Infrastructure Manager
The support is amazing. I work with a guy named Johnny. Support is very good.
Read full review of Safe-T Secure Application Access »
Anonymous User
Solutions Sales VP at a tech services company
Currently, they are not able to offer 24/7 support as the support covers only office hours in the Israel time zone....
Read full review of Safe-T Secure Application Access »
Raphael Poujaud
Technical Support Manager at a tech services company
As Head of Support, we have been in contact with the Safe-T support team many times and work closely together. From a...
Read full review of Safe-T Secure Application Access »
Anonymous User
IT Manager at a retailer
When we call support, it's answered very quickly. It's very good. I would say they're a nine out of 10. I work with...
Read full review of Safe-T Secure Application Access »
Anonymous User
CTO
We have used tech support more than once. I would rate them an eight out of 10.
Read full review of Safe-T Secure Application Access »

Review 1 of 8

Technical Support

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