Compare Fortra vs Qlik

Fortra

Based on 232 reviews.

Qlik

Based on 452 reviews.

Sample Customers

Popular Solutions

88 reviews

22 reviews

3 reviews

3 reviews

7 reviews

12 reviews

Top Industries

Outsourcing Company

12%

Financial Services Firm

10%

Manufacturing Company

Construction Company

Financial Services Firm

13%

Outsourcing Company

12%

Construction Company

11%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anuj Bhagwat
Dev Ops Engineer at a computer software company
Our use case is sharing the file with multiple users. It's a centralized file share system.
Read full review of GoAnywhere MFT »
Mohamed Abdel-Hassanein
Co-Founder and Business Development at TeCrypt
The most important use case for my clients in Fortra's Digital Guardian is that it consolidates two products into a...
Read full review of Fortra's Digital Guardian »
Syed Mubeen
Cyber Security Researcher at a tech services company
The main use case for Digital Guardian is for endpoint DLP, as it is the product for endpoint-level DLP and is one of...
Read full review of Digital Guardian »
Anonymous User
Information Technology Manager
I use Fortra's Automate to automate our workflows and reports mainly. For example, we normally task it to generate...
Read full review of Fortra's Automate »
Anonymous User
Cyber Security Engineer at a tech services company
I use it a lot for independent research. I have a copy with me on my Kali box. There’s a good reason that it’s...
Read full review of Fortra's Cobalt Strike »

Review 1 of 5

Jason Hale
Enterprise Architect at Waikato Regional Council
Stitch is primarily used for integration between multiple systems in our environment. On top of that, we have data...
Read full review of Stitch »
Henrique Fsantos
Data & Analytics Engineer at PicPay
My main use case for Qlik Talend Cloud involves using it for data integrations and ETL, ELT pipelines to support our...
Read full review of Qlik Talend Cloud »
Saranya Deepthi
Project Engineer at Wipro
Qlik Sense is a data visualization tool similar to Google Data Studio, Google Looker Studio, and Power BI. Many...
Read full review of Qlik Sense »
Salini Ravindranath
Solution Architect at Spire Solutions
Talend Data Fabric (both on-premises and SaaS) is extensively used for data management - data integration, data...
Read full review of Talend Data Fabric »
Srdjan Grbic
Financial Controller with task of Business Intelligence Implementation at a wholesaler/distributor
The primary use case involves analyzing data on a daily invoice level with QlikView. Building metrics using simple...
Read full review of QlikView »

Review 1 of 5

Customer Service

Stephen Whigham
Senior PBM Systems Administrator at FairosRx
Technical support has been pretty good. We've had some support directly through their chat service. I've had a couple...
Read full review of GoAnywhere MFT »
Dhananjay Kumar
IT Developer at Espire
I rate the technical support for GoAnywhere MFT at 8.5 out of 10. The lower score is because I don't have access at...
Read full review of GoAnywhere MFT »
Vidyasagar Gupta
File Transfer Analyst at IG Group
For technical support, I would rate it a 7.5. If I had to give a solid number for support, it would be a 7.5.
Read full review of GoAnywhere MFT »
Sushruth Ram
Product Management Consultant at Mafoi Strategic Consultants
The experience with GoAnywhere MFT support could have been better and quicker from their end. Apart from that, I did...
Read full review of GoAnywhere MFT »
Ibukun Shweta
DevOps Engineer at Teksphere Global Services Limited
In terms of customer support, I find them responsive and helpful. I would rate the customer support an 8 out of 10...
Read full review of Fortra's Automate »
Prakhar Agarwal
Cloud Engineer at a tech consulting company
The technical support team provides delayed solutions.
Read full review of GoAnywhere MFT »
Saunak Dasgupta
Senior Associate Consultant at Ernst & Young
It was a bit challenging in the initial first, but we got the customer support and then we got it sorted out. One of...
Read full review of GoAnywhere MFT »
Akshay Pawale
System Administrator Cybersecurity at a computer software company
Contacting their technical support or customer support does not fall under my role. There is a team of nine people...
Read full review of Fortra's Automate »
Sumit Mundik
Application Development Senior Analyst at Accenture
We troubleshoot errors ourselves so have not needed technical support.
Read full review of Globalscape EFT »
Anabel Marco
Account Director at a tech services company
I would rate the technical support as a nine out of ten because it is quite fast and courteous. Overall, I find it...
Read full review of Fortra's Automate »
Elavazhagan Palanisamy
Software Engineer at Capgemini
I would rate the technical support an eight out of ten.
Read full review of GoAnywhere MFT »
Alejandro Parro Jr.
Presales Engineer - IT Automation at Bridgeway Communication System, Inc.
For technical support, I will rate it as ten. We already have our own technical team who is very proficient with...
Read full review of GoAnywhere MFT »
MehboobQureshi
Practice Manager at Saapatech
Support is the challenge. There is no straightforward support for the solution.
Read full review of Digital Guardian »
Tom Foal
CTO at Klaatu IT Security Ltd
We use the product's technical support a lot and they are pretty good.
Read full review of Fortra's Agari »
Steven Helfgott
EDI Manager at a wholesaler/distributor
The technical support is excellent. I enjoy chatting with technical support, as it allows me to get a quick response...
Read full review of Fortra's Automate »
Jack Frano
Principal at Adaptive Growth, Inc
Technical support is terrific.
Read full review of Fortra's Automate »
Anonymous User
Cyber Security Consultant at a tech services company
We have contacted technical support in many cases and they are very good. The last time that we contacted them was...
Read full review of Fortra's Tripwire Enterprise »
Anonymous User
Managed File transfer (MFT) Administrator at a non-profit
In 2018, 2019, I would have rated the support a ten out of ten. As previously expressed, I would now give them a four.
Read full review of GoAnywhere MFT »
Harold Mandarino
Systems Supervisor at FIS
They are very knowledgeable. I don't have many complaints as far as Globalscape stepping up to the plate and helping...
Read full review of Globalscape EFT »
Daniel Agoa
Account Manager at Appnomu Business Services
The support for GoAnywhere MFT becomes excellent when you become a customer. The support is impressive and they...
Read full review of GoAnywhere MFT »
Anonymous User
Cloud Engineer - ll at a tech vendor
I did not get a chance to connect with technical support for GoAnywhere MFT because I have not had any incident that...
Read full review of GoAnywhere MFT »
LeAnn Hurst
Director, HIM at a healthcare company
They're fantastic. Anytime I've called to ask anything, they've always been extremely helpful. They spent time with...
Read full review of GoAnywhere MFT »
Sacha Lostun
Systems Analyst at bercell integrated technologies
Technical support is very good.
Read full review of Fortra's Tripwire Enterprise »
Naved Ansari
System Admin at a outsourcing company
Customer support is good, with all team members being supportive and knowledgeable, helping to resolve issues...
Read full review of GoAnywhere MFT »
Anonymous User
Application Development Manager at a government
The tech support is pretty good, and the team members are knowledgeable for the most part; I rate them eight out of ten.
Read full review of GoAnywhere MFT »
Puru Puru
Developer at Access HSI
We have connected with the technical support team multiple times after implementation while testing, but now...
Read full review of GoAnywhere MFT »
Anonymous User
IT consultant at a tech services company
For the most part, we have been in a test evaluation phase and we have not needed to use the technical support until...
Read full review of GoAnywhere MFT »
Anonymous User
Technical Lead at a tech vendor
They receive technical support, which sometimes feels delayed, but they do get responses. A quicker response would be...
Read full review of Globalscape EFT »
Kara Yunus
IT specialist at Lascent store
I had to contact technical support once at the start when I was getting used to it. The support is good. I got...
Read full review of GoAnywhere MFT »
Anumula Hitesh
Senior Business Development Executive at Digitaltrack
Overall, my experience with customer support has been positive; for routine questions and standard issues, the...
Read full review of GoAnywhere MFT »

Review 1 of 30

Karthik Babu
Senior Consultant at a tech services company
I have not needed the technical support.
Read full review of Qlik Talend Cloud »
Jason Hale
Enterprise Architect at Waikato Regional Council
Their AI is fantastic. We logged probably about eight jobs last year for support, and this year we have logged about...
Read full review of Qlik Talend Cloud »
Henrique Fsantos
Data & Analytics Engineer at PicPay
The customer support for Qlik Talend Cloud is good.
Read full review of Qlik Talend Cloud »
AbakarAhmat
Software Engineer at a university
I provide technical support to my customers.
Read full review of QlikView »
BrunoPreti
Director of Special Projects - Product Business Manager QLIK & Microsoft at Aldebra Spa
I would rate their technical support eight out of ten.
Read full review of QlikView »
WesamHabboub
Chief Consultant at Insight360
In terms of the solution's technical support, the interactions were satisfactory, but there is room for improvement,...
Read full review of Qlik Talend Cloud »
Fernando Tonial
Arquiteto de dados at Toccato Tecnologia em Sistemas
Customer support is good, yet it could improve as sometimes it takes a little while for accurate responses.
Read full review of Qlik Sense »
Martin Goebbels
Data Analyst & Researcher (Freelance) at Sonra Intelligence
I am satisfied with the support.
Read full review of QlikView »
Elio-Bonazzi
Developer
The fact that the technical support is out of China means that sometimes the engineers don't have a good command of...
Read full review of Talend Open Studio [EOL] »
Anonymous User
Technical Team Lead at a pharma/biotech company
Customer Service: Very nice customer service Technical Support: Excellent support from the technical support team
Read full review of Qlik Talend Cloud »
Anonymous User
Database Expert at a university
Support and customer service are highly rated.
Read full review of QlikView »
Anonymous User
Director, Business Analytics at a recruiting/HR firm
Technical support is average.
Read full review of QlikView »
Anonymous User
Data Architect
Customer Service: 5/5 - good customer serviceTechnical Support: 5/5 - good technical support
Read full review of Qlik Talend Cloud »
Anonymous User
Architect at a tech services company
In the past, I contacted the technical support of Talend Data Fabric, primarily through a dedicated team within the...
Read full review of Talend Data Fabric »
ManFin32102
Manager, Financial Systems Deployment, EPSI at a healthcare company
We usually use a partner for technical support, so I cannot really rate the service.
Read full review of QlikView »
Anonymous User
Strategy & Solutions Manager at Odyssey Logistics & Technology Corporation
Support has been fantastic. They are always helpful and quick.
Read full review of Qlik Sense »
Pabin Vaz
Assistant Consultant at a tech vendor
The customer support for Talend Data Integration is very good; whenever I raise a ticket in the customer portal, I...
Read full review of Qlik Talend Cloud »
Ronit Thukral
Software Engineer trainee at Lng-consultancy
I never needed to contact any customer support for Stitch, and my experience with it was fine.
Read full review of Stitch »
Susheel A
Director - Metrics & Analytics at a computer software company
The technical support we received was excellent and I would rate them eight out of ten for their assistance.
Read full review of Qlik Compose »
Anonymous User
Solutions Manager Business Intelligence at a marketing services firm
Technical support is good, but could be improved.
Read full review of QlikView »
Angel Monjarás
Product Specialist and Education Services at a consultancy
Customer Service: Customer service is almost always spotless. Technical Support: Tech support is efficient, but...
Read full review of QlikView »
Anonymous User
R&D Manager and Co-Owner at a tech services company
Technical support is poor: We definitely use community support.
Read full review of Qlik Sense »
Anonymous User
Lead QlikView Architect/Manager at a tech company
Customer Service: Customer service is very good. Technical Support: Technical support is good.
Read full review of Qlik Sense »
Anonymous User
Architect at a tech services company
Customer Service: 4 out of 5. Technical Support: 4 out of 5.
Read full review of QlikView »
Anonymous User
BI Expert at a tech services company
Customer Service: The customer service is provided by the local reseller and is fine. We have mainly used it to get...
Read full review of QlikView »
Anonymous User
Software Development Manager at a comms service provider
Regarding Qlik Talend Cloud's customer support, it's fine. Often, when you need help, you open a ticket. Then they...
Read full review of Qlik Talend Cloud »
Anonymous User
Business Intelligence Architect at a manufacturing company
Technical support is good. We get all the support we need. They are open for making changes as well for any issues.
Read full review of Qlik Replicate »
Anonymous User
Business Intelligence Data Architect at a construction company
Customer service and support from QlikView South Africa is first rate. They respond quickly, and are always friendly,...
Read full review of QlikView »
Anonymous User
Managing Partner at PBS
QlikView has a very good developer community where you can find support from the other developers.
Read full review of QlikView »
Arthur Kancelarovicz
BI Specialist at a educational organization
Qlik has incredible consulting people and comprehensive support professionals, solving and clarifying any questions.
Read full review of Qlik Sense »

Review 1 of 30

Technical Support

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