Compare Forcepoint vs Valimail

Forcepoint

Based on 222 reviews.

Valimail

Sample Customers

Valimail Monitor

Splunk

Popular Solutions

Forcepoint Data Loss Prevention

13 reviews

Forcepoint Secure Web Gateway

9 reviews

Forcepoint Next Generation Firewall

14 reviews

Top Industries

Financial Services Firm

11%

Manufacturing Company

Computer Software Company

Comms Service Provider

Construction Company

18%

Computer Software Company

13%

Financial Services Firm

10%

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MuhammadJunaid7
Data Security Specialist at BOK
We are using Forcepoint Data Loss Prevention to prevent our organization's data from unauthorized access. Forcepoint...
Read full review of Forcepoint Data Loss Prevention »
AlexOgbalu
Director at LiveFromSpace Limited
Forcepoint CASB ensures that access to cloud applications is properly vetted and monitored. We have a lot of remote...
Read full review of Forcepoint CASB »
Anonymous User
Cybersecurity Engineer at a tech consulting company
My main use case for Forcepoint Next Generation Firewall has been network security and segmentation, relying on it...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
PS & Technical Manager at a tech services company
We have no big project, but we are trying to sell it in the market here. We are working with Forcepoint because there...
Read full review of Forcepoint Secure Web Gateway »
SandeepKumar33
Cyber Security Engineer at Infratech Co
I have experience with Forcepoint Data Loss Prevention and Netwrix Endpoint Protector, as I am currently working with...
Read full review of Forcepoint Risk Adaptive Protection for DLP »

Review 1 of 5

No Data Available

Customer Service

Manish Kumar Twinkle
Security Engineer at Eventus Aecurity
Customer support is quite good. After raising a case on the support portal, I call the support number to prioritize...
Read full review of Forcepoint ONE »
SteffyJoy
Cyber Security Consultant at Mechsoft
Customers that have voiced technical support could improve.
Read full review of Forcepoint Data Loss Prevention »
Shipra Gupta
Service Delivery Manager at Paramount Computer Systems
We’ve been in touch with technical support. That's nearly our daily task. The tech support is also very good. We are...
Read full review of Forcepoint Secure Web Gateway »
VikasTiwari
Senior Network Engineer at Anthology
The experience with Forcepoint Next Generation Firewall customer service has been very good. TAC engineers are very...
Read full review of Forcepoint Next Generation Firewall »
GirdharMishra
Program Manager at iONE IT Solutions
We are satisfied with the support.
Read full review of Forcepoint Next Generation Firewall »
AjitMatthew
Principal. - Head - IT, Information Security and Admin at a consultancy
I would rate customer service at 8.5 out of 10. When we have problems with the system, they respond and they...
Read full review of Forcepoint Data Loss Prevention »
AlexOgbalu
Director at LiveFromSpace Limited
I rate Forcepoint support six out of 10. It depends on if you get support from the Indian or European side. Overall,...
Read full review of Forcepoint Data Loss Prevention »
Lipaz Hessel
Integration Manager at Gilat Satellite Networks
We contacted technical support but it was not the typical support situation where we opened a ticket and they...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Team Lead Network Infrastructure at a tech services company
The technical support is good.
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Network Security Engineer at a security firm
I haven't had much interaction with customer support because we haven't encountered significant issues. During our...
Read full review of Forcepoint ONE »
Anonymous User
IT Security Engineer at isit
Technical support with Forcepoint Web Security is very good.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Management Executive at a security firm
Technical support from the UK is good. However, the experience of local support in South Africa is not at the level...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Consultant at a tech services company
Forcepoint offers two levels of support: standard support and premium support. With standard support, you can open a...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Security Pre-Sales Manager at a tech services company
I've never actually contact technical support because I'm not the person who is responsible for that. I heard that...
Read full review of Forcepoint Next Generation Firewall »
Muhammad Bahgat
Senior IT Security at ALEXBANK
Technical support is very responsive. They are helpful and knowledgeable.
Read full review of Forcepoint Email Security [EOL] »
Anonymous User
Technical Support Engineer at a tech services company
The technical support for Forcepoint CASB receives a rating of seven out of ten.
Read full review of Forcepoint CASB »
Nayef Hamzeh
IT Manager at cmc
We obtain support from the local partner, rather than from Forcepoint directly.
Read full review of Forcepoint Secure Web Gateway »
Giang Nguyen
Product Manager
Support is quite good for this product
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
IT Administrator Professional at a insurance company
Customer Service: They are okay. We haven't needed to deal with them too much. Technical Support: Depends on what...
Read full review of Forcepoint Secure Web Gateway »
Tharaka Athukorala
Solution Specialist at South Asian Technologies
Forcepoint should improve its technical support. Sometimes they take a lot of time to resolve the issues.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Technical Support Specialist Networks at a tech services company
We've never had a negative experience with customer support. They have always been quickly available. I can't...
Read full review of Forcepoint Next Generation Firewall »
DR Goyal
VP Technology at a outsourcing company
I have not contacted this solution's technical support. We use our own technical team, which is very strong.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Director, Cloud & Data Security at a financial services firm
Initially, we had some challenges that Bitglass resolved quickly. The challenges were around communication. There...
Read full review of Forcepoint ONE »
DragosBasmaluta
Co-Founder at Avant Consulting
We have had the opportunity to use their technical support. They were very prompt and very good about getting us what...
Read full review of Forcepoint Data Loss Prevention »
Jay Stelmach
Adjunct Professor at Southern New Hampshire University
Customer Service: Great. They made sure that we were choosing the right version and helped us understand the...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
IT Director at a comms service provider
We can get local support, which has been okay so far. The people we deal with is a local partner in Cambodia and we...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Security Specialist at a energy/utilities company
The technical support for this solution is great. We have a support contract and we can create a ticket when...
Read full review of Forcepoint Next Generation Firewall »
SurendarJ
Deputy Manager of IT at FP LAB
Technical support is fine. I didn't face many challenges yet. However, I have made requests for some of the features...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Managing Consultant - Sr. DLP Security Engineer at a comms service provider
The biggest issue that hampered Forcepoint was the lack of development and good consistent support. Because of this,...
Read full review of Forcepoint Secure Web Gateway »
Sixto Flores
Consultant at SATELITE.COM
We have encountered numerous issues with support over the past two years, particularly with response times.
Read full review of Forcepoint ONE »

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Technical Support

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