Compare Forcepoint vs Valimail

Forcepoint

Based on 224 reviews.

Valimail

Sample Customers

Valimail Monitor

Splunk

Popular Solutions

Forcepoint Data Loss Prevention

12 reviews

Forcepoint Secure Web Gateway

7 reviews

Forcepoint Next Generation Firewall

11 reviews

Top Industries

Financial Services Firm

13%

Manufacturing Company

Construction Company

Comms Service Provider

Construction Company

20%

Financial Services Firm

11%

Computer Software Company

10%

Educational Organization

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Madhukar Pandey
Senior Manager, Risk at LTFS
My main use case for Forcepoint Data Loss Prevention is that I have used it for all three channels: the endpoint,...
Read full review of Forcepoint Data Loss Prevention »
Ajit Pratap Kundan
MANAGER SOLUTION CONSULTING at a manufacturing company
The major use cases for Forcepoint Next Generation Firewall are in government turnkey projects where we require a lot...
Read full review of Forcepoint Next Generation Firewall »
AlexOgbalu
Director at LiveFromSpace Limited
Forcepoint CASB ensures that access to cloud applications is properly vetted and monitored. We have a lot of remote...
Read full review of Forcepoint CASB »
Anonymous User
PS & Technical Manager at a tech services company
We have no big project, but we are trying to sell it in the market here. We are working with Forcepoint because there...
Read full review of Forcepoint Secure Web Gateway »
SandeepKumar33
Cyber Security Engineer at Infratech Co
I have experience with Forcepoint Data Loss Prevention and Netwrix Endpoint Protector, as I am currently working with...
Read full review of Forcepoint Risk Adaptive Protection for DLP »

Review 1 of 5

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Customer Service

Hassan Moussafir
Information Security Senior Expert at Wafaassurance
Technical support was good.
Read full review of Forcepoint Data Loss Prevention »
AmgadYousry
Head of Infrastructure at a tech services company
I would rate Forcepoint's technical support as a nine out of ten.
Read full review of Forcepoint Secure Web Gateway »
Anwar Sleem
Regional Director at Ceitcon
I would give their technical support a rating of seven or eight out of ten.
Read full review of Forcepoint Next Generation Firewall »
Vijay Bhaskara Maram
Network Engineer at Pyramid IT Solutions Pvt Ltd
The support from Forcepoint Next Generation Firewall is not good, their response is not quick, We have had to wait a...
Read full review of Forcepoint Next Generation Firewall »
SunilSharma10
Director of cyber security at GlobalLogic
The solution's technical support did not meet our company's initial expectations. The solution's technical support is...
Read full review of Forcepoint Secure Web Gateway »
Mostafa-Mourad
Cyber Security Head at Turnkey Integrated Technologies TK-IT
We contacted support three times, opened three cases for the same issue, and didn't find out what the issue was for...
Read full review of Forcepoint Next Generation Firewall »
AhmedHawana
Network and Security Engineer at a government
Technical support from Forcepoint is rated ten out of ten. I have had a good experience with them.
Read full review of Forcepoint Secure Web Gateway »
Petr Pouzar
IT Consultant at M-COM s.r.o
The customer service and support are quite good. They are very educated. I never had a case that I wasn't able to...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
CTO at Lactalis
We are not so satisfied with the technical support but not because of Forcepoint, rather because of the organization...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Consultant at a tech services company
Forcepoint offers two levels of support: standard support and premium support. With standard support, you can open a...
Read full review of Forcepoint Secure Web Gateway »
Pablo-Verdina
Sales Manager at Mega tech S.A
It is really hard to work with their customer support. For example, unlike Fortinet where you can escalate an issue...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
PS & Technical Manager at a tech services company
If you want help from the support desk, you have to contact tech support and ask them to access the product to go...
Read full review of Forcepoint Next Generation Firewall »
Sayed Ahmed
I-Security Engineer at Nhq Distribution Ltd
I have contacted support many times and I am pleased. We get support without any issues, either from India, England,...
Read full review of Forcepoint Data Loss Prevention »
David Overton
Sr. Director of Information Security & Enterprise Architecture at Childrens Home Society of Florida
If I do have an issue or a support need, the organization is responsive. I'm on the East Coast, and they're on the...
Read full review of Forcepoint ONE »
JeffSimpson
Head of IT at a energy/utilities company
I never needed to call technical support, so I experienced no issues with customer service.
Read full review of Forcepoint ONE »
Anonymous User
Director, Cloud & Data Security at a financial services firm
Initially, we had some challenges that Bitglass resolved quickly. The challenges were around communication. There...
Read full review of Forcepoint ONE »
Anonymous User
Security Pre-Sales Manager at a tech services company
I've never actually contact technical support because I'm not the person who is responsible for that. I heard that...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
IT Administrator Professional at a insurance company
Customer Service: They are okay. We haven't needed to deal with them too much. Technical Support: Depends on what...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Presales Network & Security Engineer at a tech services company
The technical support is very good. From a Forcepoint perspective, they're quite responsive. If I were to open a...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Technical Lead at a tech vendor
I think support is good but requires a lot of chasing. They don't actively monitor governance, so support is average....
Read full review of Forcepoint CASB »
Secengin46
Security Engineer at a tech services company
Technical support for this solution is average. In terms of providing a solution, from the technical aspect, and for...
Read full review of Forcepoint Email Security [EOL] »
Anonymous User
Information Security Engineer at a tech services company
We also use Symantec and since they've moved to Broadcom, their technical support is terrible. The customer base has...
Read full review of Forcepoint Email Security [EOL] »
Anonymous User
Security Product Manager at a tech services company
Technical support is not within my scope because I work as a pre-sales representative for one of Forcepoint's partners.
Read full review of Forcepoint Next Generation Firewall »
Robson Giovanelli Silva
CIO at Content-ti
We feel the product's technical support could be better, as this relates to the solution itself, to the installation...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Management Executive at a security firm
Technical support from the UK is good. However, the experience of local support in South Africa is not at the level...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Owner at a tech services company
The solution's technical support was bad as they have no skills at all. We are not able to get replies from the...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Security Engineer at a computer software company
Customer support for Forcepoint ONE is very good because they help a lot of the time.
Read full review of Forcepoint ONE »
Anonymous User
Network Security Engineer at a security firm
I haven't had much interaction with customer support because we haven't encountered significant issues. During our...
Read full review of Forcepoint ONE »
Anonymous User
AGM - IT Infrastructure at a manufacturing company
We've used technical support in the past. We are one of the major clients for most of these products in India, so we...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Senior Security Consultant at a integrator
Customer Service: 2 out of 10 Technical Support: 6 out of 10
Read full review of Forcepoint Secure Web Gateway »

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Technical Support

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We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.