Compare Forcepoint vs OPSWAT

Forcepoint

Based on 198 reviews.

OPSWAT

Based on 5 reviews.

Sample Customers

Forcepoint Data Loss Prevention

Alphawest, Betsson, Cellcom Israel Ltd., Chelsea & Westminster Hospital, Confartigianato Vicenza, EverBank, Finansbank, iGATE, Landa Digital Printing, Northern California Bank, Reliance Capital, Remosa, Toyota, Scavolini, Zim Integrated Shipping Services

MetaDefender Drive

Sophos, IBM, American express, bmc, DISA

Popular Solutions

Forcepoint Data Loss Prevention

14 reviews

Forcepoint Secure Web Gateway

13 reviews

Forcepoint Next Generation Firewall

12 reviews

MetaDefender Email Security Solutions

2 reviews

MetaDefender

1 reviews

OPSWAT Filescan Sandbox

1 reviews

Top Industries

Computer Software Company

15%

Financial Services Firm

14%

Manufacturing Company

Government

Computer Software Company

13%

Government

10%

Financial Services Firm

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Senior Security Engineer at a healthcare company
It's our CASB, our cloud access service broker. It also does our SaaS-based based DLP, our data loss prevention, for...
Read full review of Forcepoint ONE »
Pablo-Verdina
Sales Manager at Mega tech S.A
We mostly work with finance, specifically with banks most of the time. We use Forcepoint Next Generation Firewall for...
Read full review of Forcepoint Next Generation Firewall »
Shaikh Mubashshir
Cyber Security Technical Engineer at a consultancy
Forcepoint Data Loss Prevention is used for endpoint email security and data loss prevention for web.
Read full review of Forcepoint Data Loss Prevention »
NikunjGodawat
Works
I have used Forcepoint Secure Web Gateway ( /products/forcepoint-secure-web-gateway-reviews ) primarily for DLP (...
Read full review of Forcepoint Secure Web Gateway »
Tharaka Athukorala
Solution Specialist at South Asian Technologies
Our primary use case for Forcepoint Risk Adaptive Protection for DLP (...
Read full review of Forcepoint Risk Adaptive Protection for DLP »

Review 1 of 5

RamonMedina
Senior Information Systems Engineer at Liberty Pumps, Inc.
Right now, we're mainly just using the email gateway security server. We have all of our incoming emails getting...
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Cyber Security Specialist at a insurance company
Our use case is pretty wide. We wanted to scan every file uploaded by our customers to our application. For example,...
Read full review of MetaDefender »
Anonymous User
Cyber Security Engineer at a security firm
We use the product to scan files.
Read full review of OPSWAT Filescan Sandbox »

Review 1 of 3

Customer Service

Sampath Acharya
Technical Associate at Valuepoint Systems
I rate the technical support of the solution to be an eight out of ten.
Read full review of Forcepoint Data Loss Prevention »
Mohamed Abdel Hassanein
Managing Director at FORESEC
Their support is great.
Read full review of Forcepoint Next Generation Firewall »
Raheel Naveed
Senior Consultant DIS-InfoSec at Systems Limited
The technical support is average.
Read full review of Forcepoint Data Loss Prevention »
MuhammadRicky Anggoro Pratomo
Senior Network Engineer at a tech services company
I think their support capabilities have a lot of room for improvement because my company has had several issues. Of...
Read full review of Forcepoint Next Generation Firewall »
AhmedHawana
Network and Security Engineer at a government
Technical support from Forcepoint is rated ten out of ten. I have had a good experience with them.
Read full review of Forcepoint Secure Web Gateway »
Lipaz Hessel
Integration Manager at Gilat Satellite Networks
We contacted technical support but it was not the typical support situation where we opened a ticket and they...
Read full review of Forcepoint Next Generation Firewall »
AjitMatthew
Principal. - Head - IT, Information Security and Admin at a consultancy
I would rate customer service at 8.5 out of 10. When we have problems with the system, they respond and they...
Read full review of Forcepoint Data Loss Prevention »
Rupesh Kolhapurkar
Manager at Reliance Industries Ltd
I have used Forcepoint's technical support, and I feel that it is average.
Read full review of Forcepoint Secure Web Gateway »
Shipra Gupta
Service Delivery Manager at Paramount Computer Systems
We’ve been in touch with technical support. That's nearly our daily task. The tech support is also very good. We are...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Managing Consultant - Sr. DLP Security Engineer at a comms service provider
The biggest issue that hampered Forcepoint was the lack of development and good consistent support. Because of this,...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Technical Lead at a tech vendor
Technical support staff take a long time to understand and resolve issues. You will need to implement a workaround...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Senior ICT Security Officer at a financial services firm
Customer Service: Good, because we have a MCS (mission critical support) level. Technical Support: Good, especially...
Read full review of Forcepoint Secure Web Gateway »
SurendarJ
Deputy Manager of IT at FP LAB
Technical support is fine. I didn't face many challenges yet. However, I have made requests for some of the features...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
IT Manager at a government
I have heard good things of the support that Forcepoint gives us, so I would have to say that its good. I don't work...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Ict Help Desk Administrator Individual Contributor at a transportation company
I would evaluate Forcepoint Secure Web Gateway's technical support for a first time user as an eight out of nine.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
IT Security Engineer at isit
Technical support with Forcepoint Web Security is very good.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Desktop and Application Security Manager at a tech company
Customer Service: There is room for improvement. Technical Support: Their lead technical engineers are excellent.
Read full review of Forcepoint Secure Web Gateway »
Pablo-Verdina
Sales Manager at Mega tech S.A
It is really hard to work with their customer support. For example, unlike Fortinet where you can escalate an issue...
Read full review of Forcepoint Next Generation Firewall »
Sixto Flores
Consultant at SATELITE.COM
We have encountered numerous issues with support over the past two years, particularly with response times.
Read full review of Forcepoint ONE »
Nayef Hamzeh
IT Manager at cmc
We obtain support from the local partner, rather than from Forcepoint directly.
Read full review of Forcepoint Secure Web Gateway »
Ramkumar Gurumoorthy
Lead Integration Architect at DXC Technology
I don't deal with technical support directly. However, we haven't had any major issues and likely have not needed...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Consultant at a tech services company
The solution's technical support was bad as they have no skills at all. We are not able to get replies from the...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Team Lead Network Infrastructure at a tech services company
The technical support is good.
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Technical Support Specialist Networks at a tech services company
We've never had a negative experience with customer support. They have always been quickly available. I can't...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Infrastructure Support Officer at a government
I have interacted with them. Nine out of ten times, their support is really good. There are different packages you...
Read full review of Forcepoint Secure Web Gateway »
Arvind KR
Director at Foresight Software Solutions Pvt Ltd
We have used technical support in the past. There are two aspects. How quickly they respond is one aspect. Then,...
Read full review of Forcepoint Secure Web Gateway »
Arvind KR
Director at Foresight Software Solutions Pvt Ltd
I'd say that customer service is above average.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Cyber Security Officer at a insurance company
Their technical support is excellent, accessible, and quick to respond. There is very little delay. We are not...
Read full review of Forcepoint ONE »
Anonymous User
Senior Security Consultant at a integrator
Customer Service: 2 out of 10 Technical Support: 6 out of 10
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
IT Infra Head at a consumer goods company
We are satisfied with the support.
Read full review of Forcepoint Next Generation Firewall »

Review 1 of 30

Aaron Alornyenu
Mr at a financial services firm
The technical support team responds quickly.
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Cyber Security Engineer at a security firm
We work with the support team on a daily and weekly basis.
Read full review of OPSWAT Filescan Sandbox »
Anonymous User
Co Founder / CEO at a tech company
The technical support is good.
Read full review of MetaDefender Email Security Solutions »
RamonMedina
Senior Information Systems Engineer at Liberty Pumps, Inc.
In the beginning, I might have contacted technical support, and I recall them being pretty responsive.
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Cyber Security Specialist at a insurance company
The support is good, really responsive. They usually respond within two hours or less, and we fix issues in about two...
Read full review of MetaDefender »

Review 1 of 5

Technical Support

No Data Available

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