Compare Forcepoint vs GoSecure

Forcepoint

Based on 218 reviews.

GoSecure

Sample Customers

Forcepoint Secure Web Gateway

Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota

Forcepoint ONE

UNC-Charlotte

GoSecure Email Security Platform

City of Mansfield Ohio, NeoNova

Popular Solutions

Forcepoint Data Loss Prevention

12 reviews

Forcepoint Secure Web Gateway

13 reviews

Forcepoint Next Generation Firewall

12 reviews

Top Industries

Financial Services Firm

12%

Computer Software Company

12%

Manufacturing Company

Comms Service Provider

17%

Legal Firm

14%

Insurance Company

11%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ose Umunna
Presales engineer at a tech services company
My main use case for Forcepoint ONE is securing cloud and web access by protecting users, data, and applications...
Read full review of Forcepoint ONE »
MuhammadJunaid7
Data Security Specialist at a financial services firm
We are using Forcepoint Data Loss Prevention to prevent our organization's data from unauthorized access. Forcepoint...
Read full review of Forcepoint Data Loss Prevention »
AlexOgbalu
Director at a transportation company
Forcepoint CASB ensures that access to cloud applications is properly vetted and monitored. We have a lot of remote...
Read full review of Forcepoint CASB »
Anonymous User
CEO at a comms service provider
I might not be the right person to discuss the main use cases for Forcepoint Next Generation Firewall for these...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
PS & Technical Manager at a tech services company
We have no big project, but we are trying to sell it in the market here. We are working with Forcepoint because there...
Read full review of Forcepoint Secure Web Gateway »

Review 1 of 5

No Data Available

Customer Service

MuhammadRicky Anggoro Pratomo
Senior Network Engineer at a tech services company
I think their support capabilities have a lot of room for improvement because my company has had several issues. Of...
Read full review of Forcepoint Next Generation Firewall »
Anwar Sleem
Regional Director at a tech services company
I would give their technical support a rating of seven or eight out of ten.
Read full review of Forcepoint Next Generation Firewall »
SunilSharma10
Director of cyber security at a computer software company
The solution's technical support did not meet our company's initial expectations. The solution's technical support is...
Read full review of Forcepoint Secure Web Gateway »
AmgadYousry
Head of Infrastructure at a tech services company
I would rate Forcepoint's technical support as a nine out of ten.
Read full review of Forcepoint Secure Web Gateway »
AjitMatthew
Principal. - Head - IT, Information Security and Admin at a consultancy
I would rate customer service at 8.5 out of 10. When we have problems with the system, they respond and they...
Read full review of Forcepoint Data Loss Prevention »
Rupesh Kolhapurkar
Manager at a energy/utilities company
The technical support was bad before. It has improved now. Often, the support team is not available. We need to call...
Read full review of Forcepoint Cloud Security Gateway »
Shipra Gupta
Service Delivery Manager at a tech services company
We’ve been in touch with technical support. That's nearly our daily task. The tech support is also very good. We are...
Read full review of Forcepoint Secure Web Gateway »
ManjitSingh
Cyber Security Engineer, team lead at a wellness & fitness company
I would say that their technical support is quite helpful. I would rate them a seven, on a scale from one to 10, with...
Read full review of Forcepoint Data Loss Prevention »
Arvind KR
Director at a tech consulting company
We have used technical support in the past. There are two aspects. How quickly they respond is one aspect. Then,...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Security Specialist at a energy/utilities company
The technical support for this solution is great. We have a support contract and we can create a ticket when...
Read full review of Forcepoint Next Generation Firewall »
Sasikumar P
Sr. Manager - IT at a manufacturing company
I used the support a couple of times and they were good. I rate the support from Forcepoint Data Loss Prevention a...
Read full review of Forcepoint Data Loss Prevention »
Robson Giovanelli Silva
CIO
We feel the product's technical support could be better, as this relates to the solution itself, to the installation...
Read full review of Forcepoint Next Generation Firewall »
DR Goyal
VP Technology at a outsourcing company
I have not contacted this solution's technical support. We use our own technical team, which is very strong.
Read full review of Forcepoint Data Loss Prevention »
Baljeet Singh
Subject Matter Expert at a computer software company
Technical support is great with the priority level. When you're going to raise a case that might be of severity, you...
Read full review of Forcepoint Secure Web Gateway »
Dharmendra Mishra
Associate Consultant at a tech services company
Lately, I have not needed their services, however, I have contacted them in the past. I find them to be very helpful...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
AGM - IT Infrastructure at a manufacturing company
We've used technical support in the past. We are one of the major clients for most of these products in India, so we...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
CTO at a financial services firm
Their tech support is good. They're a 10 out of 10 in responsiveness and they're an eight out of 10 in getting the...
Read full review of Forcepoint ONE »
Anonymous User
Technical Support Engineer at a tech services company
I rate the technical support a five or six out of ten.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Technical Security Consultant at a computer software company
We'd like some better support services.
Read full review of Forcepoint Email Security [EOL] »
Robson Giovanelli Silva
CIO
I've found the technical support to be helpful and responsive. They are good overall.
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Lead Systems Security Administrator at a healthcare company
Customer Service: Excellent! We always find ourselves paired with knowledgeable technicians who resolve most of our...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Security Engineer at a computer software company
Customer support for Forcepoint ONE is very good because they help a lot of the time.
Read full review of Forcepoint ONE »
Badrul Hisyam Jamil
IT Manager at a financial services firm
The tool's support does not provide urgent solutions when we face issues.
Read full review of Forcepoint Data Loss Prevention »
Ramkumar Gurumoorthy
Lead Integration Architect at a tech vendor
I don't deal with technical support directly. However, we haven't had any major issues and likely have not needed...
Read full review of Forcepoint Secure Web Gateway »
Shaikh Mubashshir
Cyber Security Technical Engineer at a consultancy
Whenever there are issues, the support engineer is available to handle them. They conduct sessions to check logs and...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Senior Cyber Security Analyst at a logistics company
I have used the support from Forcepoint Data Loss Prevention. I rate the support from Forcepoint Data Loss Prevention...
Read full review of Forcepoint Data Loss Prevention »
Aamir Ejaz
Head of IT Department at a financial services firm
Technical support is sometimes slow to respond, and it takes longer to resolve issues. This has been true across all...
Read full review of Forcepoint Next Generation Firewall »
Sixto Flores
Consultant at a construction company
We have encountered numerous issues with support over the past two years, particularly with response times.
Read full review of Forcepoint ONE »
Anonymous User
Assistant Manager, Information Security at a financial services firm
The technical support for Forcepoint is fine. They are polite and available twenty-four hours and usually resolve...
Read full review of Forcepoint Next Generation Firewall »
Ziad Ramoly
IT Support Technician at a tech services company
Their support is very good. When you have issues, you call them and open a ticket based on the severity, then receive...
Read full review of Forcepoint Email Security [EOL] »

Review 1 of 30

No Data Available

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.