Compare ExtraHop Networks vs Tenable Network Security

ExtraHop Networks

Based on 14 reviews.

Tenable Network Security

Based on 101 reviews.

Latest Research

Tenable SecurityCenter Continuous View vs. ExtraHop Reveal(x) for IT Operations

Updated: September 2022

ExtraHop Reveal(x) for IT Operations vs. Tenable SecurityCenter Continuous View

Updated: September 2022

Overview

Information Not Available

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

ExtraHop Reveal(x) for IT Operations

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System

Tenable SecurityCenter Continuous View

Methodist Healthcare Ministries

Popular Solutions

ExtraHop Reveal(x)

4 reviews

ExtraHop Reveal(x) for IT Operations

2 reviews

Tenable Nessus

38 reviews

Tenable.sc

17 reviews

Tenable.io Vulnerability Management

8 reviews

Top Industries

Computer Software Company

21%

Comms Service Provider

16%

Financial Services Firm

11%

Government

Comms Service Provider

19%

Computer Software Company

17%

Government

11%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

John Boake
Senior monitoring engineer at a financial services firm
It's used by application owners and network engineers for troubleshooting application performance issues or network...
Read full review of ExtraHop Reveal(x) »
SHAIRAZ KHAN
Presales - Cyber Security at Digital14 UAE
ExtraHop is basically an NDR solution - Network Detection and Response. It's a cloud-based offering. If you want to...
Read full review of ExtraHop Reveal(x) for IT Operations »

Review 1 of 2

Pov Men
Network Security Engineer at np secure
Our primary use case is to the customer with the vulnerability scan, analysis, compliance, security positioning,...
Read full review of Tenable SecurityCenter Continuous View »
JimKootnekoff
President and CEO, Founder Executive at SecuSolutions Co., Ltd.
Primarily we're a partner of Tenable and what we've done is we've essentially created a middleware. We created a...
Read full review of Tenable.io Vulnerability Management »
Anonymous User
CTO Latam at a tech services company
With Tenable Lumin, you can outline the vision you have for your marketing efforts. An organization can manage their...
Read full review of Tenable Lumin »
Anonymous User
Owner at a tech services company
We use it for vulnerability management. We have the latest version because we're using it in the cloud right now. I...
Read full review of Tenable Nessus »
Anonymous User
Security Specialist at a tech services company
I work for a security company, and I implement Tenable for our customers. I just implement this technology. I'm not...
Read full review of Tenable.io Web Application Scanning »

Review 1 of 5

Customer Service

Dawid Van Der Merwe
Sales Engineer | Technical Sales | Pre-Sales at SUSE
99% of the time it was great. Only had one incident that took some time, but it was resolved eventually with a...
Read full review of ExtraHop Reveal(x) »
Henry-Steinhauer
Systems Engineer at LifePoint Health
I rate ExtraHop support nine out of 10. I've frequently worked with ExtraHop them, and they've always been excellent.
Read full review of ExtraHop Reveal(x) »
Bintang Parlindungan Siagian
Operations Team Member at Putra Perdana International
We usually do the technical parts ourselves because the deployment and the integration are quite easy. We haven't...
Read full review of ExtraHop Reveal(x) for IT Operations »
Ryan Barker
Technical Account Manager at a security firm
I would rate technical support a four out of five. There's a little room for improvement.
Read full review of ExtraHop Reveal(x) »
Ryan Barker
Technical Account Manager at a security firm
We've never had to contact technical support. We haven't had any major issues. Therefore, I wouldn't be able to rate...
Read full review of ExtraHop Reveal(x) »
John Boake
Senior monitoring engineer at a financial services firm
They're great. I would rate them a ten out of ten.
Read full review of ExtraHop Reveal(x) »
Simon Sleightholm
Information Assurance and Security Manager at a healthcare company
The technical support is very good.
Read full review of ExtraHop Reveal(x) for IT Operations »
SHAIRAZ KHAN
Presales - Cyber Security at Digital14 UAE
In terms of support, it's always being backed from HQ. A lot of these vendors nowadays, such as ExtraHop or Fidelis,...
Read full review of ExtraHop Reveal(x) for IT Operations »
Anonymous User
Senior Solutions Engineer at a tech services company
Both customer service and support were outstanding when I was a customer. During our POC, they actually developed a...
Read full review of ExtraHop Reveal(x) for IT Operations »
Bohee_Yoon
User at jin networks
Their technical support is more effective and of better quality than other competitors. They have more people for...
Read full review of ExtraHop Reveal(X) Cloud »
Anonymous User
Technical Manager at a tech services company
I would rate the technical support as very good.
Read full review of ExtraHop Reveal(x) for IT Operations »

Review 1 of 11

KalaiarasuSanthirasekeran
Security Professional at a tech services company
We have not needed to contact tech support much. We contacted them about the false positives, and they were helpful.
Read full review of Tenable Nessus »
Ali Al-Mahrooqi
Manager at a financial services firm
Technical support for this solution was good. They were responsive.
Read full review of Tenable Nessus »
Abhik Chatterjee
Senior Manager at Capgemini
The support from Tenable SC is good. I rate the support from Tenable SC a four out of five.
Read full review of Tenable.sc »
Jairo Willian Pereira
Information Security Manager at a financial services firm
It SLA/support are enough.
Read full review of Tenable Nessus »
AmardeepSingh
Programmer at eClerx Services Limited
We have used the support from Tenable Nessus. The support was relatively good.
Read full review of Tenable Nessus »
Pov Men
Network Security Engineer at np secure
I am satisfied with technical support.
Read full review of Tenable SecurityCenter Continuous View »
Joey Smith
Medical Device Cybersecurity Analyst at a healthcare company
I don't generally talk to tech support. That's handled by my colleague or someone else in the security team. But I...
Read full review of Tenable.sc »
Thomas Kung
Senior Consultant at a tech company
I usually use the dashboard for support. It shows the critical vulnerabilities from low to high. They are very...
Read full review of Tenable Nessus »
Manoj Nair
Tech consultant at select softwares
I have not contacted technical support so far, as there was no issue to escalate.
Read full review of Tenable.sc »
JoaoManso
CIO / IT Consultant at RedShift
The support from Tenable is very agile. We use them regularly when we have problems. There are three levels of...
Read full review of Tenable.sc »
Ladislav Solc
Managing partner at a tech services company
We communicated via email to solve our issue. The experience was quite good for us.
Read full review of Tenable Nessus »
NikhilGupta1
Senior Manager - SRE at Zenoti
We've dealt with technical support on and off I would say. We keep talking to the technical support at times to get...
Read full review of Tenable Nessus »
JimKootnekoff
President and CEO, Founder Executive at SecuSolutions Co., Ltd.
I've never used technical support in the past. I've never had a need to. Therefore, I wouldn't be able to assess...
Read full review of Tenable.io Vulnerability Management »
François PICHARD
Solution and Demand Manager at SFR
I have not used the support from Tenable SC.
Read full review of Tenable.sc »
Anonymous User
Information Security Analyst at a tech services company
They are good.
Read full review of Tenable.sc »
Anonymous User
Information Security Analyst at a retailer
Technical support is excellent. They are extremely responsive and very helpful. We are quite satisfied with the level...
Read full review of Tenable.sc »
Anonymous User
Security Architect at a logistics company
Tenable's technical support is good, except for things that involve some of the custom development work that we've...
Read full review of Tenable Nessus »
Anonymous User
Chief Hacking Officer at a security firm
We haven't had the need to contact technical support.
Read full review of Tenable Nessus »
Pankaj Anand
Assistant Manager at Bank of Baroda
The technical support is fine. They're prompt and we've had no issues with them.
Read full review of Tenable.sc »
Reviewer843121
Founder & CEO at a tech services company
Tenable Nessus is very easy to support and manage and this is why I have not needed to contact support.
Read full review of Tenable Nessus »
Anonymous User
Program Manager at a tech services company
Their technical support is good. Because I don't give out tens much for anything, I would say in the eight to nine...
Read full review of Tenable.sc »
Anonymous User
Security Architect at a tech services company
The support team is very good and we are quite happy with them. When we had the trouble with Docker Version 2, they...
Read full review of Tenable.io Vulnerability Management »
Anonymous User
VP - Risks, Audits & InfoSec at a tech services company
We did reach out to technical support. I think it was just once, but it took them a long time to respond. Maybe it...
Read full review of Tenable Nessus »
Anonymous User
IT Manager at a manufacturing company
The technical support is responsive and they worked on our problem quickly. That said, it depends on how quickly...
Read full review of Tenable.io Web Application Scanning »
Anonymous User
Vulnerability Management Analyst at a financial services firm
We've worked with technical support in the past, and we've found them to be quite efficient. They are knowledgable...
Read full review of Tenable Nessus »
Infraprojman67
Senior Infrastructure Project Manager at a energy/utilities company
The technical support is good.
Read full review of Tenable Nessus »
Anonymous User
Ex Senior Security Analyst and Onsite consultant at Paladion Networks
We experienced very quick customer support. They had a complete list of our previous issues along with our history...
Read full review of Tenable.io Container Security »
Anonymous User
IT Security Operations Analyst at a manufacturing company
Technical support is good. They provided information that is needed.
Read full review of Tenable Nessus »
John-Kang
Senior Systems Administrator at Government Scientific Source
I rarely had to call technical support. There was one time when we were troubleshooting a VMware scan. They got on...
Read full review of Tenable Nessus »
Anonymous User
Security Specialist at a tech services company
In general, it is fast. In some cases, we need L3 support, which can take some time, but overall, it is really fast....
Read full review of Tenable.io Web Application Scanning »

Review 1 of 30

Technical Support

No Data Available

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