Compare Exabeam vs Plixer

Oxford Networks, Squaw Valley Ski Holdings, UltiSat, Wipro, West Aurora School District 129, SUNY Geneseo College, Bloomington Public Schools, First National Bank of Pennsylvania, Kitsap Credit Union, Metropolitan Transit Authority of Harris County Houston Texas, Carilion Clinic, Banner Health, IDEXX Laboratories, Phibro Animal Health Corporation, Goodwill Industries, Parmalat, Armstrong Coal Company, Flybe, James Walker

Great Bay

Novo Nordisk, Ford, P&G, Progressive, Sony

Popular Solutions

13 reviews

10 reviews

3 reviews

0 reviews

Top Industries

Financial Services Firm

10%

Marketing Services Firm

Manufacturing Company

Computer Software Company

Financial Services Firm

11%

Government

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Venda E
Cloud Option Engineer at a tech vendor
My main use case for LogRhythm UEBA [EOL] is detecting insider threats and anomalous user behavior, and I rely on it...
Read full review of LogRhythm UEBA [EOL] »
AshishDubey
Product manager at a comms service provider
Right now, in our company's back-end, we use a platform from an MSSP that provides LogRhythm. Our site was initially...
Read full review of LogRhythm Axon [EOL] »
SaiKrishna2
Cyber Security Engineer at a computer software company
I am not directly a partner with LogRhythm SIEM, but I work for a company that offers all kinds of solutions,...
Read full review of LogRhythm SIEM »
Deepanshu Hans
Solution Architect at a computer software company
I usually work with Exabeam for buying the SIEM and the SOAR solution, and I have already sold the solution to one of...
Read full review of Exabeam »
SumitRangari
Pan India IT Infrastructure Management / End-user Services at a tech services company
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our...
Read full review of NetMon »

Review 1 of 5

Ira Mulyanti
Sales Director at a comms service provider
My company's clients use Plixer Scrutinizer for network monitoring elements, like CPE, and for a bit of network...
Read full review of Plixer Scrutinizer »

Review 1 of 1

Customer Service

Monsur Ahmed
Software management at a financial services firm
I find their assistance valuable and I must commend the helpfulness of their reporting. I would rate it seven out of...
Read full review of LogRhythm NDR [EOL] »
Aniruddh Kurundkar
Lead Consultant at a tech services company
Exabeam provided great support and helped us overcome any problems and obstacles we faced, especially when we had...
Read full review of Exabeam »
Muluken Mekonene
Network Engineer at a outsourcing company
Exabeam Fusion SIEM's technical support is very good, and I rate Exabeam Fusion SIEM an eight out of ten for...
Read full review of Exabeam »
Haitham AL-Sarmi
Information Security Analyst at a financial services firm
The solution has good technical support. I would rate the technical support from LogRhythm NextGen SIEM a four out of...
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Officer at a insurance company
As the Security Officer of the organization, I don't have to interact with them directly. My team has found that...
Read full review of LogRhythm SIEM »
Shane Addison
Information Security Officer at a financial services firm
Fortunately, we haven't had to deal with them a lot, but when we have we've had really good luck with them. They have...
Read full review of LogRhythm SIEM »
Anonymous User
Sr Manager - Information Security at a computer software company
The support team helps us a lot.
Read full review of LogRhythm SIEM »
Anonymous User
IT Specialist at a tech services company
I haven't needed to make contact with technical support.
Read full review of Exabeam »
Hanan Syed
Senior Cyber Cons at a wholesaler/distributor
The response time is the issue at hand and needs improvement.
Read full review of LogRhythm UEBA [EOL] »
PH Chiu
Consultant at a tech services company
I have escalated issues to technical support and rate the assistance I received an eight out of ten.
Read full review of LogRhythm SIEM »
Ashlish Baria
Manager of Information Security at a real estate/law firm
I would rate the technical support as a nine out of ten. We have had some issues. Though overall, support has been...
Read full review of LogRhythm SIEM »
Nouman Khan
Senior Solutions Specialist (Network & Security) at a comms service provider
Technical support is okay. It's not great. The problem is being able to reach the right people at the right time....
Read full review of LogRhythm UEBA [EOL] »
Avraham Sonenthal
Senior Network Engineer at a government
I don't like their support. If you go on their website and you want to get a training video for how to do X then...
Read full review of LogRhythm SIEM »
Steve Bonek
Information Security Manager at a tech vendor
Tech support's been great. Every time we work with them on any upgrades or any questions about any of the anything we...
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Analyst 2 at a non-profit
I've used LogRhythm tech support. I would rate it as very good, not excellent. For instance, we were trying to deal...
Read full review of LogRhythm SIEM »
Jacob Hinkle
Security Engineer at a tech services company
Their customer support is friendly and willing to help. I can't compliment their support staff enough. They've been...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Engineer at a marketing services firm
We have used technical support. The last issue that I opened was because I didn't have the correct parsing support...
Read full review of LogRhythm SIEM »
Joe Benjamin
SIEM Architect at a insurance company
The tech support is fantastic. The only complaint I have about tech support is that sometimes they'd rather try to...
Read full review of LogRhythm SIEM »
Deepanshu Hans
Solution Architect at a computer software company
I have never communicated with Exabeam's technical support and customer service. What I have heard about their...
Read full review of Exabeam »
Anonymous User
COO at a computer software company
I have been in contact with technical support and they're really great. There's always an engineer assigned to each...
Read full review of Exabeam »
Anonymous User
Chief Security Officer at a financial services firm
The feedback I get from the analysts in the team is the first-line support is your traditional first line support,...
Read full review of LogRhythm SIEM »
Anonymous User
Security Architect at a leisure / travel company
They're pretty good. Sometimes I wish they would be a little bit quicker getting back to you, at least when you open...
Read full review of LogRhythm SIEM »
Anonymous User
Security Analyst at a retailer
Very knowledgeable, though I wouldn’t say proactive. When you speak with technical support you don’t actual speak...
Read full review of LogRhythm SIEM »
Wadson Fleurigene
Information Security Engineer at a government
Technical support could use a little work in the terms of responding back. The feedback that we received is they do...
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Analyst at a financial services firm
I've been happy with the support in the initial setup. The support in our environment was well done. For any issues,...
Read full review of LogRhythm SIEM »
Anonymous User
Associate Team Lead - IT Service Desk at a tech services company
It is good.
Read full review of LogRhythm SIEM »
Anonymous User
Security Engineer at a financial services firm
We usually do end up having to remind technical support about our issues, get back in touch with them to see what the...
Read full review of LogRhythm SIEM »
Anonymous User
Security Admin
Tech support has been extremely helpful. They are generally very quick to respond. If the first level is not able to...
Read full review of LogRhythm SIEM »
David Kehoe
Information Security Analyst at a retailer
I have used tech support a few times when getting things set up. For the most part, they are pretty quick to get back...
Read full review of LogRhythm SIEM »
Yassine Ibnoucheikh
Regional Technical Manager at a consultancy
I rate the technical support as an eight out of ten.
Read full review of LogRhythm SIEM »

Review 1 of 30

Ronald Jansen
Owner/President at a tech services company
You don't really need technical support for Plixer Scrutinizer, especially for people who are very skilled already...
Read full review of Plixer Scrutinizer »
Ira Mulyanti
Sales Director at a comms service provider
I rate the technical support an eight out of ten.
Read full review of Plixer Scrutinizer »
Anonymous User
Network Engineer at a healthcare company
The technical support was good.
Read full review of Plixer Scrutinizer »
Torry Henderson
Network Engineer at a comms service provider
They need better customer service that can help you make the trial experience better.
Read full review of Plixer Scrutinizer »
Anonymous User
Works at a retailer
The technical support for Plixer Scrutinizer was fantastic. The team was awesome. Support was very responsive, very...
Read full review of Plixer Scrutinizer »
AdrianGrant
Network Manager at a financial services firm
Their tech support is unbelievable. They're really good. I've never been out of sorts for more than 15 minutes....
Read full review of Plixer Scrutinizer »
Anonymous User
Head of Network Group at a consultancy
They are really great. With my most recent experience, two days ago, they responded quite quickly. They're...
Read full review of Plixer Scrutinizer »
Anonymous User
Networks BAU Lead at a consultancy
Technical support is very good, very honorable, and very helpful.
Read full review of Plixer Scrutinizer »
NickEllson
Sr. Network Engineer at a retailer
The technical support is stellar. It feels like Plixer really has the one product that they're doing, and that's...
Read full review of Plixer Scrutinizer »
Murali Kodihalli
Systems Analyst at a government
Technical support is good. If we open a ticket they call back and we work together to solve issues. They are very...
Read full review of Plixer Scrutinizer »
Anonymous User
Sr. Network Engineer at a financial services firm
Whenever we call in for support, 99 out of 100 times, the first person we talk to can resolve our issue. They have an...
Read full review of Plixer Scrutinizer »
Anonymous User
Network Infrastructure at a tech vendor
The technical support has been excellent. Any problems that we have had, the technical support has been able to...
Read full review of Plixer Scrutinizer »
Anonymous User
Business Security Officer at a insurance company
The solution's technical support is second to none.
Read full review of Plixer Scrutinizer »

Review 1 of 13

Technical Support

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