Compare Exabeam vs NSFOCUS

Exabeam

Based on 227 reviews.

NSFOCUS

Based on 1 review.

Sample Customers

Exabeam

Hulu, ADP, Safeway, BBCN Bank

Popular Solutions

LogRhythm SIEM

5 reviews

Exabeam

4 reviews

NetMon

1 reviews

NSFOCUS Web Application Firewall

0 reviews

Top Industries

Outsourcing Company

13%

Construction Company

12%

Financial Services Firm

11%

Manufacturing Company

Construction Company

25%

Financial Services Firm

13%

Comms Service Provider

12%

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Venda E
Cloud Option Engineer at a tech vendor
My main use case for LogRhythm UEBA [EOL] is detecting insider threats and anomalous user behavior, and I rely on it...
Read full review of LogRhythm UEBA [EOL] »
Monsur Ahmed
Software management at Midland Bank
We use it for cyber security. It is designed to help organizations detect and respond to security threats effectively
Read full review of LogRhythm NDR [EOL] »
Rajin Sandira
Engineer Information Security at N-Able (Pvt) Ltd
Generally here in Sri Lanka, I recommend LogRhythm SIEM mainly to banks and large enterprise customers with multiple...
Read full review of LogRhythm SIEM »
Anonymous User
Enterprise Account Manager South at a outsourcing company
I have been using Exabeam Fusion SIEM for about a year because it is the newer cloud native based solution with user...
Read full review of Exabeam »
SumitRangari
Pan India IT Infrastructure Management / End-user Services at Tata Group
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our...
Read full review of NetMon »

Review 1 of 5

Anonymous User
Desktop Engineer at eros international media ltd
The solution is set up for application protection. We also use some application software in our data center to...
Read full review of NSFOCUS Web Application Firewall »

Review 1 of 1

Customer Service

Monsur Ahmed
Software management at Midland Bank
We have consulted with the technical support team on a couple of things. I would say that they are ok.
Read full review of NetMon »
Venda E
Cloud Option Engineer at a tech vendor
My experience with LogRhythm UEBA [EOL] support team has been positive overall; the support team has been responsive...
Read full review of LogRhythm UEBA [EOL] »
HananSyed
Cyber Security Consultant at Mideast Data Systems
We have contacted technical support. On a scale from one to ten, I would rate them a six. They respond but it's...
Read full review of LogRhythm UEBA [EOL] »
KuldeepBurra
Co-Founder & Managing Director at Halainfosec
Customer support is quick enough. They were very static, but the response was good. The nature of the problem itself...
Read full review of NetMon »
Muhammad Hanif
Cyber Security Senior Consultant at Inspira Enterprise
Technical support for LogRhythm is not strong, rated five out of ten.
Read full review of LogRhythm SIEM »
Anonymous User
Graduate Student at a tech services company
The customer support was quite good. They had a solid customer support platform, and their responses were always very...
Read full review of Exabeam »
SaiKrishna2
Cyber Security Engineer at Diyar United Company
The technical support is good; we have a separate portal for partners, and since we are paying for the service, they...
Read full review of LogRhythm SIEM »
Anonymous User
Co-Founder, Director - Technology & Consulting at a tech services company
There are no issues with technical support.
Read full review of Exabeam »
Anonymous User
Assistant Manager Enterprise Security
When I joined the company, a ticket was previously opened with the LogRhythm NextGen SIEM technical support team....
Read full review of LogRhythm SIEM »
Anonymous User
IT Security Specialist at a manufacturing company
It’s one of the best customer services you could find. Everyone is very knowledgeable and helpful. You aren’t waiting...
Read full review of LogRhythm SIEM »
Chris Goff
Senior Security Engineer at a healthcare company
It's been very good. I've had a couple instances where it's taken a week or more to figure out the issue. But...
Read full review of LogRhythm SIEM »
Anonymous User
Product Technical Manager at a tech company
The technical support is excellent. You can find many pre-built rules, visualization dashboards, or the Kibana...
Read full review of NetMon »
Anonymous User
Senior Architect at a energy/utilities company
I haven't had to use them too much. We will find out after we go online with Optiv. I have my sales engineer with...
Read full review of LogRhythm SIEM »
Anonymous User
Security Analyst at a financial services firm
Tech support is amazing. They always follow up with a document on how to do something and if you still need further...
Read full review of LogRhythm SIEM »
Anonymous User
Director Of Infrastructure And Security
It is very good. LogRhythm has also contributed some sales engineers to help us, We have also participated in a...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Analyst at a consultancy
Tech support has been good. They have fixed whatever has been bothering me when I contact them.
Read full review of LogRhythm SIEM »
Anonymous User
Senior IT Security Analyst at a retailer
I've been working a lot with technical support, technical professional services. We just recently did an audit of our...
Read full review of LogRhythm SIEM »
Anonymous User
Deputy Ciso at Temple University
They're awesome. We use them all the time. I tell my staff that whenever you have an issue, the first thing you do is...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Network Systems Engineer at a non-profit
We had one issue, self-inflicted wound. We were capturing too many active logs and not archiving them off. We went...
Read full review of LogRhythm SIEM »
Kashif Ali
Unit Head Titanium (Security Solution) at RapidCompute
We are in touch with their support. It's government support, and they're quite supportive, and they are quite...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Information Systems Specialist at a manufacturing company
Customer Service: Excellent, everyone I have worked with at LogRhythm has been courteous and helpful. Technical...
Read full review of LogRhythm SIEM »
Anonymous User
Principal Security Specialist at University Of Massachusetts
If I look back to my other SIEM solution providers, the one we had before this, it's light years difference....
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Analyst at a transportation company
I've had to engage LogRhythm technical support on many occasions. They've always been quick to respond and are very...
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Engineer at Lancaster General Health
On a scale of one to 10 , it's a seven to eight. Once you have escalate and validate, it's pretty easy to get to...
Read full review of LogRhythm SIEM »
Anonymous User
Manager Security Operations Center at a leisure / travel company
I have not used technical support, as I do not troubleshoot the application itself. We are technically just...
Read full review of LogRhythm SIEM »
Anonymous User
IT Security Architect at a construction company
We use the tech support on a daily basis. They are very easy to reach. There is always a person whom you can talk to...
Read full review of LogRhythm SIEM »
Anonymous User
IT Analyst at a energy/utilities company
We've used them many times. I'd say overall good. I was actually an ArcSight user at a previous company, I'd rank...
Read full review of LogRhythm SIEM »
Nuki Agustino Wono
Senior Security Consultant at ITSEC Asia
LogRhythm had a strong presence in Indonesia between 2012 and 2014, with excellent support. From 2022 until now,...
Read full review of LogRhythm SIEM »
Anonymous User
Security Consultant and Co-Founder at a tech consulting company
The UK-based technical support is good, and the engineering and lab teams based in the US are great.
Read full review of LogRhythm SIEM »
Gene Cupstid
Security Engineer at a logistics company
I have only needed support a couple of times so far, we've opened a few cases with tech support. I can't sing too...
Read full review of LogRhythm SIEM »

Review 1 of 30

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Technical Support

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