Compare Enghouse Interactive vs SAP

Enghouse Interactive

SAP

Based on 1697 reviews.

Sample Customers

Syntellect CosmoCom

Helly Hansen, PlaceMakers, Scottish Borders Council, Spotless Group Limited, Affinion International, Green Mountain Energy, Metro Bank, MobilePeople

Popular Solutions

SAP S/4HANA

24 reviews

SAP Business Data Cloud

50 reviews

SAP BusinessObjects Business Intelligence

13 reviews

Top Industries

No Data Available

Manufacturing Company

11%

Outsourcing Company

Financial Services Firm

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »

Review 1 of 5

Customer Service

No Data Available

Mirza Khurram
Chief Technology Innovation Officer at Popular Pipes Group
Improved technical support would significantly enhance our ability to address scalability challenges effectively.
Read full review of SAP Business One »
Rahasia Rommel
Country Human Resource Manager at PT. Grobest Indomakmur
In Indonesia, we mostly deal with Hong Kong. There's a team member in Hong Kong that works closely with our SAP...
Read full review of SAP SuccessFactors »
Kumar Saurav
Director - SAP BTP at Incture
We have had a good experience with customer service and support. Previously, I played the role of technical support...
Read full review of SAP Master Data Governance »
Nikhil_Gupta
ABAP HR Consultant at Sapcha
The solution's after-sales services and technical support are really good compared to other ERP tools in the market.
Read full review of SAP S/4HANA »
Kabelo Maja
Director at Gamaja
The customer support is helpful and professional but sometimes the turnaround time is too long.
Read full review of SAP NetWeaver »
FranciscoSantos
Director at Pixel Studio PTY
Their technical support is good. If I need something I just need to write down a note and that'll be the case. There...
Read full review of SAP BW4HANA »
Syam Srikanth
Data Engineer at KASP
Technical support from SAP is awesome. If we have an issue, they give a good solution. Compared to Oracle's support,...
Read full review of SAP Data Services »
Anonymous User
Associate Solution Architect at a tech services company
The solution's technical support is good. Until now, wherever I go to work for different clients, like oil and gas...
Read full review of SAP Business Technology Platform »
Yacov Elgad
Head of Data Delivery at Teva Pharmaceuticals
If you pay them for support, they give you good people.
Read full review of SAP Master Data Governance »
Yacov Elgad
Head of Data Delivery at Teva Pharmaceuticals
SAP is a very big company that has billions of dollars in revenue. They always give you the best people if you pay....
Read full review of SAP Business Data Cloud »
InkaBarg
Senior Compliance Manager and IT Systems at Tui
The Signavio technical support is very good.
Read full review of SAP Signavio Process Manager »
Anonymous User
Vice President at a tech services company
The SAP technical support is Good. It can definitely be improved.
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
Director/ Entrepreneur/ SAP CRM Functional
Customer Service: Customer service was good. Technical Support: We never used technical support.
Read full review of SAP Hybris PCM [EOL] »
Anonymous User
Head of Data at a comms service provider
The technical support services are good. However, the response time could be better.
Read full review of SAP BusinessObjects Business Intelligence »
Suresh Yadav
Consultant at Astra Industrial Group
We've been working closely with SAP, which is the premier engagement team, and were auditing our systems. We've...
Read full review of SAP S/4HANA Cloud »
Anonymous User
BI & Data Lead, Reporting & Analytics Center of Excellence at a consumer goods company
First level support is generally is good for basic issues. Second level support is informative when it comes to...
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Assistant Vice President Sourcing at a retailer
Technical support is perfect! I would give them a 100 out of 100.
Read full review of SAP Replication Server »
Anonymous User
DGM HR at a comms service provider
Accenture gives good technical support.
Read full review of SAP SuccessFactors »
SEAN Justine
Works
Technical support could be improved. It comes with an additional cost.
Read full review of SAP ERP »
Anonymous User
Senior Sybase DBA at a tech services company
Customer Service: It's not bad; I can’t say that there has been anything significant. Technical Support: I would rate...
Read full review of SAP Adaptive Server Enterprise »
Anonymous User
Global Learning and Development Manager at a manufacturing company
I have not contacted the support from SAP SuccessFactors.
Read full review of SAP SuccessFactors »
Anonymous User
SAP Consultant at a educational organization
Technical support could be more helpful.
Read full review of SAP HCM »
Anonymous User
Senior Director IT, Business Intelligence & Data Resources at Norwegian Cruise Line
We have used technical support. I would rate their support as average. They are not as fast as we want them to be....
Read full review of SAP SuccessFactors »
ShantanuSrivastava
Lead Analyst at a tech vendor
In my experience, I would rate SAP support as two to three out of five. To get accurate help, I have noticed that the...
Read full review of SAP Business Data Cloud »
Anonymous User
IT Senior Programmer Analyst at a transportation company
We have not used any support from SAP that I am aware of.
Read full review of SAP Crystal Reports »
Monika Shinde
Analyst III Global GBS - Process Mining at Kraft Heinz
The support system is actually quite good. Once we progress further in our journey, it will be better to comment on...
Read full review of SAP Signavio Process Intelligence »
Carlos Guzman
CEO at CJG Consulting
Technical support used to be better. They seem to be less proactive than they were before. Previously they were very...
Read full review of SAP S/4HANA »
Anonymous User
HCM Team Lead at a tech services company
I give technical support 2.5/5. It takes too long to fix issues and the impact on our business is often...
Read full review of SAP SuccessFactors »
Manoj-Tiwari
Global Practice Head Sap HCM/Succeess at Sutherland Global Services
The customer support from SAP is reasonable, yet I would rate it five out of ten. We have our own internal team that...
Read full review of SAP HCM »
Brindha Muthukumar
SAP Consultant at Ford Motor Company
We receive help from the technical support team whenever we raise tickets via email. We can schedule in case of any...
Read full review of SAP Process Orchestration »

Review 1 of 30

Technical Support

No Data Available

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