Compare Enghouse Interactive vs SAP

Enghouse Interactive

SAP

Based on 1695 reviews.

Sample Customers

Syntellect CosmoCom

Helly Hansen, PlaceMakers, Scottish Borders Council, Spotless Group Limited, Affinion International, Green Mountain Energy, Metro Bank, MobilePeople

Popular Solutions

SAP S/4HANA

23 reviews

SAP Business Data Cloud

44 reviews

SAP BusinessObjects Business Intelligence

12 reviews

Top Industries

No Data Available

Outsourcing Company

11%

Manufacturing Company

11%

Financial Services Firm

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

No Data Available

Sajith Morais
Consultant Enterprise Solutions - SAP Business One and Google Workspace ( G Suite) at Axleta
In the support team, we normally have access to the support portal in SAP Business One. At the first level, we can...
Read full review of SAP Business One »
DilipRoshantha
Head Of Information Technology at Noratel
There is no issue with the product's support. You can have an annual maintenance agreement with SAP. The best part is...
Read full review of SAP BW4HANA »
Ramkumar Thayumanavan
SAP SAC Consultant at AG Consultancy & Apps. Lt.
I have contacted technical support twice or three times. Technical support is good in terms of responding and...
Read full review of SAP Business Data Cloud »
Eury Reyes P
Analista sr. de procesos de transformación digital at a consumer goods company
I would rate SAP support a seven. In my experience, the level of support can vary depending on the customer’s...
Read full review of SAP Signavio Process Manager »
Abhijit Misra
Director at a tech vendor
SAP has good support, and it rates eight out of ten.
Read full review of SAP Marketing Cloud »
Wael Elsagh
Solutions Architect at EJADA
When there is a system error it provides an error code and a lot of times these can be complicated. The support team...
Read full review of SAP ERP »
Sukrut Sakharam Mane
Associate Consultant at Infosys
I rate the technical support at eight point five out of ten, with ten being the best.
Read full review of SAP Business Data Cloud »
Anonymous User
Data Warehouse Manager at FLYERALARM
Customer Service: Difficult. There is a story that SAP received a list with 150 bugs in SAP BW in combination with...
Read full review of SAP NetWeaver Business Warehouse »
Anonymous User
SAP Data and Analytics Leader - Technology Consulting and Advisory at a consultancy
Technical support is quite helpful and responsive. I would rate them at an eight or nine out of ten. We are very...
Read full review of SAP S/4HANA Cloud »
Anonymous User
Consultant-SAP GRC at a tech consulting company
The customer support for SAP Business Data Cloud is very good.
Read full review of SAP Business Data Cloud »
Anonymous User
Senior IT Architect I at a government
Though I have never interacted with the product's support team, the unit with which I work has had problems with...
Read full review of SAP PowerDesigner »
Anonymous User
Owner | eHRM & HR-IT expert | Project Management | Transformation at a energy/utilities company
We had good assistance from our implementation partner.
Read full review of SAP Build Work Zone »
Anonymous User
AVP IT at a construction company
The technical support from SAP is commendable. However, the support process involves different levels. Level one...
Read full review of SAP Process Orchestration »
Yacov Elgad
Head of Data Delivery at Teva Pharmaceuticals
SAP is a very big company that has billions of dollars in revenue. They always give you the best people if you pay....
Read full review of SAP Business Data Cloud »
Prashant.Sharma
Delivery Manager at a tech services company
Technical support comes along with the license when you purchase a license. It is always there, which is good. I have...
Read full review of SAP ERP »
Anonymous User
Developer at a tech services company
Customer Service: Customer service was average. Technical Support: Technical support was average.
Read full review of SAP BusinessObjects Business Intelligence »
RanjitShekdar
Project manager at a tech services company
I've never contacted technical support.
Read full review of SAP Business Data Cloud »
Anonymous User
SAP Consultant at a tech vendor
The customer support is good; if you have a problem, you first look for existing notes, and we found some that helped...
Read full review of SAP Business Data Cloud »
Anonymous User
Operational Director at a tech services company
We haven't worked directly with SAP's technical support, but we have support from the company which helped us...
Read full review of SAP Business One »
Anonymous User
Head Of Information Technology at Kasapreko
Technical support is quite good. They are helpful and responsive. We are quite satisfied with their level of support.
Read full review of SAP Business One »
Razan Dimashkieh
Human Resources Analyst at Khatib & Alami
We contact technical support when we have issues. I have only used them a few times, but my colleagues have said it...
Read full review of SAP ERP »
Anonymous User
Lead Consultant at a tech services company
We have not contacted the technical support because we have our support team within our company.
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
Consultant at a tech services company
Customer Service: GoodTechnical Support: Good
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Enterprise Architecht at a transportation company
The system is quite stable from an availability perspective. SAP provides a guarantee of 99.5% availability, which is...
Read full review of SAP SuccessFactors HCM »
Anonymous User
Senior HCM Consultant at a tech company
Technical support is 6/10.
Read full review of SAP ERP »
Deepak Dalvi
Manager at Mahindra & Mahindra
We have a great contract with SAP, so we have no challenges getting technical support. We know that SAP technical...
Read full review of SAP S/4HANA Cloud »
Thales Azevedo
Gerente de BI at a government
Technical support for the most part has been very good. We've had a positive experience and we are quite satisfied...
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
BI Expert
Customer Service: Fair Technical Support: Fair to Poor..Business Objects sometimes gets lost in the quagmire of SAP
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Infrastructure Manager at a tech services company
Their technical support is very good. I would give them an eight out of ten. The response time is long. If I make a...
Read full review of SAP S/4HANA Cloud »
Pranil Shinde
Global Integration Lead & Architect at a manufacturing company
We have experienced times where SAP support has not been able to solve our issue or other times they were not able to...
Read full review of SAP Process Orchestration »

Review 1 of 30

Technical Support

No Data Available

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