Compare Digital.ai vs PortSwigger

Digital.ai

Based on 41 reviews.

PortSwigger

Based on 77 reviews.

Overview

CollabNet is a developer of software development and application lifecycle management tools with headquarters in South San Francisco, California. CollabNet was founded in July, 1999 by Tim O'Reilly and Brian Behlendorf. One of its first products was SourceXchange, a software development marketplace, where developers could bid for contracts to develop open source software applications posted by corporations.

Information Not Available

Sample Customers

Digital.ai Application Security

Valencell

PortSwigger Burp Suite Professional

Google, Amazon, NASA, FedEx, P&G, Salesforce

Popular Solutions

Digital.ai Deploy

0 reviews

Digital.ai Release

7 reviews

Digital.ai Agility

3 reviews

PortSwigger Burp Suite Professional

6 reviews

PortSwigger Burp Suite Enterprise Edition

2 reviews

Top Industries

Outsourcing Company

15%

Financial Services Firm

12%

Manufacturing Company

10%

Construction Company

Outsourcing Company

12%

Financial Services Firm

11%

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mampi Bhattacharya
Developer at a tech vendor
Digital.ai Continuous Testing serves as my main architecture at a high level, sitting inside our CI/CD pipeline and...
Read full review of Digital.ai Continuous Testing »
JaiBharath Boithi
Data scientist at a tech vendor
I primarily use Digital.ai Agility for Agile project management, sprint planning, backlog management, and tracking...
Read full review of Digital.ai Agility »
Arne Dormaels
Business Developer at Ghent University
I used the tool to prepare for the interview as a Business Developer. It helped me improve my understanding on...
Read full review of Digital.ai Application Security »
Dorian Sezen
Managing Partner at Kloia
The solution is for heterogeneous enterprise environments that have different workflows like Kubernetes, Linux,...
Read full review of Digital.ai Deploy »
Anonymous User
Shared Services Manager at a retailer

Read full review of Digital.ai App Management [EOL] »

Review 1 of 5

Moti Huberman
Penetration Tester & Information Security Expert at a comms service provider
I have used the Intruder tool in PortSwigger Burp Suite Professional at least once or twice. It is used to fuzz...
Read full review of PortSwigger Burp Suite Professional »

Review 1 of 1

Customer Service

Navanath Gajare
DevOps Tech Lead at a financial services firm
I have not needed technical support.
Read full review of Digital.ai Release »
Samruddhi Patil
Cloud Platform at Futurescape
Customer support for Digital.ai Release is cooperative.
Read full review of Digital.ai Release »
Mikhail Nersesov
Quality Assurance Automation Engineer at a tech services company
I am not able to work directly with Experitest, I communicate my technical problems with T-Systems who are able to help.
Read full review of Digital.ai Continuous Testing »
Jeanne-Mari Chandran
Software Configuration Specialist at a insurance company
Regarding tech support from Digital.ai Release, I would rate them high because as a big multinational company working...
Read full review of Digital.ai Release »
Alan Chiou
PM at Galaxy Software Services
The tech support is good - I'd rate them eight out of ten. They have a very good attitude and work hard to resolve...
Read full review of Digital.ai Continuous Testing »
Jeanne-Mari Chandran
Software Configuration Specialist at a insurance company
I have not had any issues with the support for Digital.ai Release. As one of the largest organizations in South...
Read full review of Digital.ai Release »
Abhishek Kumar Singh
Workload Automation at nab
4
Read full review of Digital.ai Agility »
Dorian Sezen
Managing Partner at Kloia
Our customers have not been happy with technical support. They need to do much better to help clients solve issues....
Read full review of Digital.ai Deploy »
JaiBharath Boithi
Data scientist at a tech vendor
I rate customer support as eight out of ten.
Read full review of Digital.ai Agility »
Debbie Brey
Technical Fellow at Boeing
On a scale of one to five, one being useless and five being perfect, I would give the tech support team a five. They...
Read full review of Digital.ai Agility »
Arne Dormaels
Business Developer at Ghent University
The product's support is rather unhelpful.
Read full review of Digital.ai Application Security »
Anonymous User
Lead software integrator at a tech services company
This is our first solution in this case and we are happy with the support of the supplier and with the knowledge on...
Read full review of Digital.ai Deploy »
Duane Edghill
Director of Agile Development Solutions at a consultancy
Customer service/Technical support for this product has been very good unlike some other tools support.
Read full review of Digital.ai Agility »
Anonymous User
Senior, Workload Automation Analyst at a government
I think they were members of the team. I am not sure what all their roles were, but if we had an issue with either...
Read full review of Digital.ai Release »
Anonymous User
ICT Consultant at a tech consulting company
Customer Service: A 7 on a scale from 1-10. Technical Support: A 7 on a scale from 1-10.
Read full review of Digital.ai Deploy »
Anonymous User
Java/JEE Consultant
They're quite long to answer on their forums. Did not phone them.
Read full review of Digital.ai Deploy »
Anonymous User
Application Architect at a insurance company
Customer support is good, and we did not run into any issues directly with Digital.ai Release's customer support...
Read full review of Digital.ai Release »
Anonymous User
Vice President at a tech services company
The customer support is excellent. The one aspect that could be improved from a support perspective is the personas...
Read full review of Digital.ai Agility »
Anonymous User
Shared Services Manager at a retailer
Customer Service: High. They are very responsive. Update: We have had an issue with iOS 10 since it was released that...
Read full review of Digital.ai App Management [EOL] »
PrashantM
Lead Consultant at Innovation Roots
I would rate the support at seven out of ten. There were some communication gaps, specifically language barriers. We...
Read full review of Digital.ai Agility »
Anonymous User
IT Infrastructure consultant at a government
Customer Service: Customer support is excellent, quick response from product specialists. Technical Support: Excellent.
Read full review of Digital.ai Deploy »
Anonymous User
DevOps, Build, Release, CI, CD at a tech company
Customer Service: 3/10. Technical Support: 3/10.
Read full review of Digital.ai Deploy »
Sachin Gulmadagkar
Test Manager at a manufacturing company
The customer support for Digital.ai Release has been good. Last time, our finance team and our infrastructure team...
Read full review of Digital.ai Release »
Anonymous User
Sr. Adviseur Bedrijfsvoering ICT (Sr. Business Consultant ICT) at a government
Customer Service: Customer service is excellent. Always prompt and to the point. Technical Support: Technical support...
Read full review of Digital.ai Deploy »
Anonymous User
DevOps Consultant at a tech services company
Not very good.
Read full review of Digital.ai Deploy »
Anonymous User
Consultant at Testware ApS
I didn't interact with them.
Read full review of Digital.ai Continuous Testing »
Anonymous User
Chief Catalyst at a tech services company
I find that the technical support is very, very prompt. It is worldwide support and accessible 24/7. You raise an...
Read full review of Digital.ai Deploy »
Anonymous User
Java/JEE Consultant at a tech services company
Customer Service: Never used. Technical Support: Never used.
Read full review of Digital.ai Deploy »
Anonymous User
Senior Mobility Engineer @ Comcast at a media company
On a scale of 1 to 10 I give them a 10
Read full review of Digital.ai App Management [EOL] »

Review 1 of 29

ManishSingh
Quality Manager at Net Solutions
The customer support is good, however, I haven’t used other tools. It is difficult to compare it and other solutions...
Read full review of PortSwigger Burp Suite Professional »
VinothKumar5
Head for Application Security at Hexaware Technologies Limited
PortSwigger has something called Academy where you can go to learn about many things related to security testing.
Read full review of PortSwigger Burp Suite Professional »
AnkithKumar
Application Security Consultant at a tech services company
I have not needed to use the support from PortSwigger Burp Suite Professional.
Read full review of PortSwigger Burp Suite Professional »
JAMES JOY
Senior Cyber Security Analyst at a tech services company
Whenever we email, they respond back on time. The support is brilliant.
Read full review of PortSwigger Burp Suite Professional »
Siddharth-Singhal
Consultant at a consultancy
The technical support is quite good.
Read full review of PortSwigger Burp Suite Professional »
Mustufa Bhavnagarwala
CyberRisk Solution Advisor at a consultancy
I have never contacted the solution's technical support team for any help.
Read full review of PortSwigger Burp Suite Enterprise Edition »
Anonymous User
AVP - Software Quality Assurance at a tech services company
We haven't had to contact technical support.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
IT Auditor & Compliance Officer at a tech vendor
I would rate their technical support a five out of five.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Senior Security Engineer at a insurance company
We have used technical support three times, and each time received an email within twenty-four hours. They first try...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Chief Info Sec Engineer at Sri Lanka CERT
The technical support is all right. This said, we have requested support on a couple of occasions, specifically one...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
App Sec Engineer at a non-profit
PortSwigger was efficient and responded on time if we needed assistance. Most issues were straightforward, and we...
Read full review of PortSwigger Burp Suite Enterprise Edition »
Abdullah Ozkan
Information Security Engineer at Tübitak Bilgem
The support from PortSwigger is passable.
Read full review of PortSwigger Burp Suite Professional »
Pierre Lend
Cyber Security Consultant at Accenture
All resources on PortSwigger are online, whether on their website or forums. Whenever we encountered any issue, we...
Read full review of PortSwigger Burp Suite Professional »
Manikantha Nagireddy
Security Tester at Ray Business Technologies Private Limited
The solution is implemented through a third-party team.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
IT Manager at a manufacturing company
Support depends on how much you're paying. We get good support from them which we need because there are lots of...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Cyber Security Analyst at a tech services company
We've got very good support from their team.
Read full review of PortSwigger Burp Suite Professional »
Nagaraj Sheshachalam
Lead Cyber Security engineer at a manufacturing company
Technical support is not so easy to get a hold of. We had to learn most of the things through the documentation....
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
IT Security Analyst at a tech services company
I haven't yet used their technical support.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Penetration Testing Advisor at a tech services company
I didn't use technical support.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Cyber Security Engineer at a transportation company
The support for the Enterprise solution isn't the best (I'd rate it as three out of five), but the Professional...
Read full review of PortSwigger Burp Suite Professional »
Ashutosh Barot
Security Researcher at a financial services firm
Technical support is good, they have a good response time.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Application Security Enginee at a tech vendor
The technical support team resolved my issue, though it was not immediate. Since this experience was years ago, I...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Senior IT Security Analyst at a transportation company
I have not used the support from PortSwigger Burp Suite Enterprise Edition because it is straightforward.
Read full review of PortSwigger Burp Suite Enterprise Edition »
Anonymous User
Application Security Enginee at a tech vendor
I have also had some queries and I have used their support services. It was like all solutions out there. They are...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Senior Information Security Analyst at a tech services company
Apologies. Never Tried.
Read full review of PortSwigger Burp Suite Professional »
Vijayanathan Naganathan
Director - Head of Delivery Services at Ticking Minds Technology Solutions Pvt Ltd
I found technical support to be quite responsive. I usually get an email response within three or four hours which is...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Lead Software Architect at a tech services company
I have not contacted technical support. We have not experienced any issues where we couldn't resolve them using our...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Penetration Tester at a tech services company
The documentation is very good, so I have never needed to contact technical support.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Founder and Director at a financial services firm
The solution offers good support services. There's also the product team that can assist. Overall, I've been happy...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Test Lead at a financial services firm
Support-wise, the solution was also very good. Across the globe, all the manual penetration testers use Burp Suite....
Read full review of PortSwigger Burp Suite Professional »

Review 1 of 30

Technical Support

No Data Available

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