Compare Digital.ai vs PortSwigger

Digital.ai

Based on 40 reviews.

PortSwigger

Based on 77 reviews.

Overview

CollabNet is a developer of software development and application lifecycle management tools with headquarters in South San Francisco, California. CollabNet was founded in July, 1999 by Tim O'Reilly and Brian Behlendorf. One of its first products was SourceXchange, a software development marketplace, where developers could bid for contracts to develop open source software applications posted by corporations.

Information Not Available

Sample Customers

Digital.ai Application Security

Valencell

PortSwigger Burp Suite Professional

Google, Amazon, NASA, FedEx, P&G, Salesforce

Popular Solutions

Digital.ai Deploy

0 reviews

Digital.ai Release

7 reviews

Digital.ai Agility

2 reviews

PortSwigger Burp Suite Professional

8 reviews

PortSwigger Burp Suite Enterprise Edition

2 reviews

Top Industries

Financial Services Firm

13%

Outsourcing Company

11%

Manufacturing Company

10%

Construction Company

Financial Services Firm

12%

Outsourcing Company

Government

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mampi Bhattacharya
Developer at a tech vendor
Digital.ai Continuous Testing serves as my main architecture at a high level, sitting inside our CI/CD pipeline and...
Read full review of Digital.ai Continuous Testing »
Abhishek Kumar Singh
Workload Automation at nab
My main use case for Digital.ai Agility is learning to create a dashboard and prompt engineering. I am trying to...
Read full review of Digital.ai Agility »
Arne Dormaels
Business Developer at Ghent University
I used the tool to prepare for the interview as a Business Developer. It helped me improve my understanding on...
Read full review of Digital.ai Application Security »
Dorian Sezen
Managing Partner at Kloia
The solution is for heterogeneous enterprise environments that have different workflows like Kubernetes, Linux,...
Read full review of Digital.ai Deploy »
Anonymous User
Application Architect at a insurance company
My main use case for Digital.ai Release is to release Azure-related cloud resources like Azure Key Vault and...
Read full review of Digital.ai Release »

Review 1 of 5

Moti Huberman
Penetration Tester & Information Security Expert at a comms service provider
I have used the Intruder tool in PortSwigger Burp Suite Professional at least once or twice. It is used to fuzz...
Read full review of PortSwigger Burp Suite Professional »

Review 1 of 1

Customer Service

Navanath Gajare
DevOps Tech Lead at a financial services firm
I have not needed technical support.
Read full review of Digital.ai Release »
Alan Chiou
PM at Galaxy Software Services
The tech support is good - I'd rate them eight out of ten. They have a very good attitude and work hard to resolve...
Read full review of Digital.ai Continuous Testing »
Debbie Brey
Technical Fellow at Boeing
On a scale of one to five, one being useless and five being perfect, I would give the tech support team a five. They...
Read full review of Digital.ai Agility »
Samruddhi Patil
Cloud Platform at Futurescape
Customer support for Digital.ai Release is cooperative.
Read full review of Digital.ai Release »
Dorian Sezen
Managing Partner at Kloia
Our customers have not been happy with technical support. They need to do much better to help clients solve issues....
Read full review of Digital.ai Deploy »
Jeanne-Mari Chandran
Software Configuration Specialist at a insurance company
I have not had any issues with the support for Digital.ai Release. As one of the largest organizations in South...
Read full review of Digital.ai Release »
Abhishek Kumar Singh
Workload Automation at nab
4
Read full review of Digital.ai Agility »
Arne Dormaels
Business Developer at Ghent University
The product's support is rather unhelpful.
Read full review of Digital.ai Application Security »
Mikhail Nersesov
Quality Assurance Automation Engineer at a tech services company
I am not able to work directly with Experitest, I communicate my technical problems with T-Systems who are able to help.
Read full review of Digital.ai Continuous Testing »
Jeanne-Mari Chandran
Software Configuration Specialist at a insurance company
Regarding tech support from Digital.ai Release, I would rate them high because as a big multinational company working...
Read full review of Digital.ai Release »
Anonymous User
Java/JEE Consultant
They're quite long to answer on their forums. Did not phone them.
Read full review of Digital.ai Deploy »
Anonymous User
Consultant at Testware ApS
I didn't interact with them.
Read full review of Digital.ai Continuous Testing »
Anonymous User
Chief Catalyst at a tech services company
I find that the technical support is very, very prompt. It is worldwide support and accessible 24/7. You raise an...
Read full review of Digital.ai Deploy »
Anonymous User
DevOps Consultant at a tech services company
Not very good.
Read full review of Digital.ai Deploy »
Anonymous User
Vice President at a tech services company
The customer support is excellent. The one aspect that could be improved from a support perspective is the personas...
Read full review of Digital.ai Agility »
Anonymous User
Java/JEE Consultant at a tech services company
Customer Service: Never used. Technical Support: Never used.
Read full review of Digital.ai Deploy »
Anonymous User
IT Infrastructure consultant at a government
Customer Service: Customer support is excellent, quick response from product specialists. Technical Support: Excellent.
Read full review of Digital.ai Deploy »
Anonymous User
DevOps, Build, Release, CI, CD at a tech company
Customer Service: 3/10. Technical Support: 3/10.
Read full review of Digital.ai Deploy »
Anonymous User
ICT Consultant at a tech consulting company
Customer Service: A 7 on a scale from 1-10. Technical Support: A 7 on a scale from 1-10.
Read full review of Digital.ai Deploy »
Anonymous User
Shared Services Manager at a retailer
Customer Service: High. They are very responsive. Update: We have had an issue with iOS 10 since it was released that...
Read full review of Digital.ai App Management [EOL] »
Sachin Gulmadagkar
Test Manager at a manufacturing company
The customer support for Digital.ai Release has been good. Last time, our finance team and our infrastructure team...
Read full review of Digital.ai Release »
Anonymous User
Sr. Adviseur Bedrijfsvoering ICT (Sr. Business Consultant ICT) at a government
Customer Service: Customer service is excellent. Always prompt and to the point. Technical Support: Technical support...
Read full review of Digital.ai Deploy »
Anonymous User
Lead software integrator at a tech services company
This is our first solution in this case and we are happy with the support of the supplier and with the knowledge on...
Read full review of Digital.ai Deploy »
Duane Edghill
Director of Agile Development Solutions at a consultancy
Customer service/Technical support for this product has been very good unlike some other tools support.
Read full review of Digital.ai Agility »
PrashantM
Lead Consultant at Innovation Roots
I would rate the support at seven out of ten. There were some communication gaps, specifically language barriers. We...
Read full review of Digital.ai Agility »
Anonymous User
Senior Mobility Engineer @ Comcast at a media company
On a scale of 1 to 10 I give them a 10
Read full review of Digital.ai App Management [EOL] »
Anonymous User
Application Architect at a insurance company
Customer support is good, and we did not run into any issues directly with Digital.ai Release's customer support...
Read full review of Digital.ai Release »
Anonymous User
Senior, Workload Automation Analyst at a government
I think they were members of the team. I am not sure what all their roles were, but if we had an issue with either...
Read full review of Digital.ai Release »

Review 1 of 28

AnkithKumar
Application Security Consultant at a tech services company
I have not needed to use the support from PortSwigger Burp Suite Professional.
Read full review of PortSwigger Burp Suite Professional »
Siddharth-Singhal
Consultant at a consultancy
The technical support is quite good.
Read full review of PortSwigger Burp Suite Professional »
Khasim Mirza
Independent IT Security Consultant at Kinetic IT
Customer support respond immediately.
Read full review of PortSwigger Burp Suite Professional »
Prasenjit Roy
Sr. Cloud Solution Architect - SAP on Azure at Accenture
Technical support is very good.
Read full review of PortSwigger Burp Suite Professional »
JAMES JOY
Senior Cyber Security Analyst at a tech services company
Whenever we email, they respond back on time. The support is brilliant.
Read full review of PortSwigger Burp Suite Professional »
Tatyasaheb Patil
QA Lead at eLuminous Technologies Pvt. Ltd.
I faced some login issues and contacted the support team, but the team could not provide a solution. I found the...
Read full review of PortSwigger Burp Suite Professional »
Mustufa Bhavnagarwala
CyberRisk Solution Advisor at a consultancy
I have never contacted the solution's technical support team for any help.
Read full review of PortSwigger Burp Suite Enterprise Edition »
VinothKumar5
Head for Application Security at Hexaware Technologies Limited
PortSwigger has something called Academy where you can go to learn about many things related to security testing.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Senior Information Security Analyst at a tech services company
Apologies. Never Tried.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Information Systems Security Officer at a financial services firm
I have not used technical support, but online documentation and Help have always been sufficient.
Read full review of PortSwigger Burp Suite Professional »
SivaPrakash
Senior Test Engineer II at a financial services firm
PortSwigger Burp's technical support is all right. The issues are resolved very quickly so we don't have to wait for...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
IT Manager at a manufacturing company
Support depends on how much you're paying. We get good support from them which we need because there are lots of...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
AVP - Software Quality Assurance at a tech services company
We haven't had to contact technical support.
Read full review of PortSwigger Burp Suite Professional »
Rahul Patel
Cyber security Lead at a manufacturing company
I've had lots of calls with technical support. When we raise a ticket, we get a very quick response.
Read full review of PortSwigger Burp Suite Enterprise Edition »
Dhaba C
Team Lead at dhabsc
I haven't had the opportunity to interact with their technical team directly. However, the blogs are very informative...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Penetration Testing Advisor at a tech services company
I didn't use technical support.
Read full review of PortSwigger Burp Suite Professional »
Pierre Lend
Cyber Security Consultant at Accenture
All resources on PortSwigger are online, whether on their website or forums. Whenever we encountered any issue, we...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Lead Software Architect at a tech services company
I have not contacted technical support. We have not experienced any issues where we couldn't resolve them using our...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Chief Info Sec Engineer at Sri Lanka CERT
The technical support is all right. This said, we have requested support on a couple of occasions, specifically one...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Application Security Enginee at a tech vendor
The technical support team resolved my issue, though it was not immediate. Since this experience was years ago, I...
Read full review of PortSwigger Burp Suite Professional »
Manikantha Nagireddy
Security Tester at Ray Business Technologies Private Limited
The solution is implemented through a third-party team.
Read full review of PortSwigger Burp Suite Professional »
Rahul Patel
Cyber security Lead at a manufacturing company
Technical support gave me a few options to speed up the scanning process, but it still took three or four days. I...
Read full review of PortSwigger Burp Suite Enterprise Edition »
Anonymous User
Senior Security Engineer at a insurance company
We have used technical support three times, and each time received an email within twenty-four hours. They first try...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Founder and Director at a financial services firm
The solution offers good support services. There's also the product team that can assist. Overall, I've been happy...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
IT Security Analyst at a tech services company
I haven't yet used their technical support.
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Application Security Enginee at a tech vendor
I have also had some queries and I have used their support services. It was like all solutions out there. They are...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Cyber Security Specialist at a university
We can easily reach out to PortSwigger Burp Suite Professional support by phone, email, chat option, and a ticketing...
Read full review of PortSwigger Burp Suite Professional »
Anonymous User
Works
We have not needed to contact technical support, although there is a very big community of users.
Read full review of PortSwigger Burp Suite Professional »
Sajda Bano
Quality Analyst at Hiup Solution
I do not have any experience with technical support. I had a colleague who would deal with support.
Read full review of PortSwigger Burp Suite Professional »
Saminda Jayawardene
Compliance Manager at a tech services company
We haven't had any reason yet to contact technical support. Aside from support, they should hold consistent webinars...
Read full review of PortSwigger Burp Suite Professional »

Review 1 of 30

Technical Support

No Data Available

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