Compare Dell Technologies vs Xcitium

Dell Technologies

Based on 2623 reviews.

Xcitium

Based on 30 reviews.

Sample Customers

Comodo Advanced Endpoint Protection

Christian Motorcyclists Association, City of Thousand Oaks, City of Danville, HRI Properties

Popular Solutions

Dell PowerEdge R-Series

198 reviews

Dell Business Laptops

253 reviews

Dell PowerStore

175 reviews

Comodo Advanced Endpoint Protection

2 reviews

Comodo cWatch

0 reviews

Comodo MDR

1 reviews

Top Industries

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Construction Company

12%

Comms Service Provider

11%

Outsourcing Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jose Oliveira
Diretor at a consultancy
My main use case for Dell PowerEdge R-Series is servers for ERP for some clients, and servers for virtualization for...
Read full review of Dell PowerEdge R-Series »
Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Navin Mohinani
CEO at Forte IT Solutions
The major use case for the product is mainly for endpoint security and endpoint management.
Read full review of Comodo MDR »
Bernardo Murillo
Director De Netquatro at Netquatro
I use the solution to detect vulnerabilities in the site.
Read full review of Comodo cWatch »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I'm personally reviewing Xcitium Open EDR. We haven't started selling it as a solution to other people. The client is...
Read full review of Open EDR »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
The use case for the Comodo Advanced Endpoint Protection solution is very simple. Everyone is looking for a...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Owner
Comodo RMM is a very good product. I've used it with one of my daycare clients, and we connect quite right. When they...
Read full review of Comodo RMM »

Review 1 of 5

Customer Service

Md. Hamidul Haque Razu
Technical Support Manager at Genex Infosys Ltd.
We are satisfied with the customer support system. They offer a wide range of support models for customers such as...
Read full review of Dell PowerVault »
Luis Resendiz
Support Analyst at Unisys
I would rate support for Dell Business Laptops Latitude through the Dell support contact as a 3.
Read full review of Dell Business Laptops »
Brayan Rosario
IT Specialist at Buyers Products Company
Customer support is one of the strengths of Dell Business Laptops. Every time I call, there is always someone willing...
Read full review of Dell Business Laptops »
Nick Hamilton
Enterprise IT Architect at ESTI Consulting Services
The technical support is good.
Read full review of Dell Unity XT »
Sven Rudolph
Principal Consultant at Scitech it solutions GmbH
Dell's technical support and customer service team are brilliant. They provided good service the few times we needed...
Read full review of Dell PowerStore »
Jillur Rahman
Head Of Information Technology at a healthcare company
I rate Dell APEX technical support as ten out of ten.
Read full review of Dell APEX »
Shashika Rathnayaka
Technical Manager at OAK integrated System Pvt Ltd
The support from Dell Unity XT is good.
Read full review of Dell Unity XT »
PyaeZaw
Manager, Solution at Singtel
I have used Dell customer support.My experience with Dell customer support is not bad. It is a good response, good...
Read full review of Dell PowerStore »
Hermann "Somchai" Quint
CEO at K&S Tech Solution
When I buy a new computer or a new notebook, I check the prices and specifications, and then I make the decision to...
Read full review of Dell Business Laptops »
Naeem Afzal
IT Manger at Dubai precast LLc
I encountered issues a few times, and they resolved them within the time frame.
Read full review of Dell PowerEdge R-Series »
Jan Detremmerie
Enterprise Architect at Skynet Belgium
Technical support from Dell is quite good. I would rate Dell's support an 8.5. We had some minor issues, but the...
Read full review of Dell PowerStore »
Anonymous User
Influencer at a recreational facilities/services company
The customer support for Dell Business Laptops is good.
Read full review of Dell Business Laptops »
Maurizio Davini
CTO at a university
Dell EMC's customer and technical support are the best in the market, for sure. We have almost all the Dell EMC...
Read full review of Dell PowerStore »
Merin David
End User Manager at a financial services firm
When it comes to hardware replacement and other issues I faced previously, the response has been good. I would rate...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Manager, Systems Security at a healthcare company
I evaluate the support for Dell PowerEdge Rack Servers as good; I have never had any issues with support. I would...
Read full review of Dell PowerEdge R-Series »
Sameer Belagali
QA Lead at a manufacturing company
The customer support is one of the best; I can call them through phone or connect at any point of time and request...
Read full review of Dell Business Laptops »
AmitKumar48
Technical Implementation Specialist at AltiusTech Health
I often communicate with the technical support of Dell PowerEdgeT-Series, especially currently as I work on a case...
Read full review of Dell PowerEdge T-Series »
Andres Guevara
Systems Design at a energy/utilities company
On a scale of one to ten, I would rate customer service and technical support as a 10.
Read full review of Dell PowerStore »
Anonymous User
Head Of IT at a financial services firm
Dell EMC is actually one of the strategic vendors we work with, so they have quite a big presence at our bank. We...
Read full review of Dell Unity XT »
Daniel Maradiaga
Head of technical corporate services at a tech company
The customer support experience I have had with Dell PowerProtect Data Domain is quite good, characterized by fast...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
System Designer at a outsourcing company
I am very satisfied with the support for Dell PowerEdge R-Series. The customer support for Dell PowerEdge R-Series...
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Specialist at a computer software company
At my current company, I have not yet needed to use their customer service, but at my previous company, I did a few...
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Manager at a manufacturing company
The technical support is very good. We have access to our own account manager and he will pass queries on. And on...
Read full review of Dell PowerEdge R-Series »
JaynalPervez
HPC Admin at University of Texas Health Science Center at San Antonio
Dell PowerVault doesn't have much support since it is cheap and cheap.
Read full review of Dell PowerVault »
Anonymous User
Tower Architect at a tech services company
Customer Service: Quite good, there was a very good specialist. Technical Support: Technical support was the same...
Read full review of Dell AppSync »
Lei Wang
Manager of Storage Engineering at a financial services firm
The technical support is good.
Read full review of Dell PowerMax »
Anonymous User
Data Warehouse Manager at a construction company
We've only had to raise a couple of cases with technical support and the response time was adequate.
Read full review of Dell VxBlock System »
Anonymous User
Senior Manager IT at a financial services firm
Tech support is good. Just like most of the EMC products, there is a knowledgeable staff.
Read full review of Dell Unity XT »
Amjed Antari
Pre Sales Manager at a tech services company
I would rate the support as eight out of ten. The support quality depends on what kind of problems are happening,...
Read full review of Dell Data Protection Suite »
Anonymous User
Principal Storage Engineer at a tech consulting company
Extremely good. EMC has been outstanding with support, especially when using their call-home utility ESRS.
Read full review of Dell XtremIO »

Review 1 of 30

Muhammad Waziruddin Ansari Ansari
Technical Account Manager at AquaOrange
The technical support is great. They respond to questions very fast and in a very good manner. Whenever we have an...
Read full review of Comodo Advanced Endpoint Protection »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I haven't contacted Comodo support yet. Mostly, I'm getting help from videos and forums. I can check other queries...
Read full review of Open EDR »
Donald Baldwin
Principal Enterprise Architect at Aurenav Sweden AB
We very rarely have to use technical support, but when we've had to call them it's not been an issue. It's pretty quick.
Read full review of Comodo Advanced Endpoint Protection »
Bernardo Murillo
Director De Netquatro at Netquatro
When I have issues, I contact the support team. I do not have any issues with support. Support is good.
Read full review of Comodo cWatch »
KrishnaKumar12
Managing Director at SIDR
The solution's technical support was fair enough since, at times, the support team takes time to respond. I rate the...
Read full review of Comodo Advanced Endpoint Protection »
MichaelNdwiga
IT Officer at cityeyehospital
It takes a lot of time to get through the support.
Read full review of Comodo Advanced Endpoint Protection »
Navin Mohinani
CEO at Forte IT Solutions
The technical support from Xcitium should be improved more. Users pay $60 per user per year, and in case there is an...
Read full review of Comodo MDR »
CHATHURANGA-JAYAWEEEA
Product Security at Plexus Global (Pvt) Ltd
I've contacted support in the past for patch requests. They have been fine in terms of support. Typically, within...
Read full review of Comodo Advanced Endpoint Protection »
SAMUELMWANGI
Director at Calidad Systems Limited
We have no prior experience with technical support. I can't speak to how helpful or responsive they are. I've never...
Read full review of Comodo Advanced Endpoint Protection »
Krzysztof Noga
Information Security Administrator at Gmina Świdnica
The technical support services are good.
Read full review of Comodo Advanced Endpoint Protection »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
Customer support is generally satisfactory but could be improved, especially in terms of response time. Overall, it...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Senior Technical Product Manager at a tech services company
I am happy with their support. We had some configuration issues in past, and their support was quick and helpful. I...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Owner
The solution’s technical support is really good.
Read full review of Comodo RMM »
Vipin Garg
Co-Founder at Multitechservers

Read full review of Comodo cWatch »
Anonymous User
Chief Information Technology Officer at a engineering company
The tool's technical support is active and very responsive.
Read full review of Comodo MDR »
Rajesh-Singh
CEO & MD at Gurjartech
The technical support of the solution is okay. I'd rate it seven out of ten. Sometimes some of the customer care reps...
Read full review of Comodo cWatch »
Daniel Wakori
Technical Sales Specialist at a comms service provider
The support comes through for any needs we have. The support team is very effective.
Read full review of Comodo Advanced Endpoint Protection »
Muhammad Waziruddin Ansari
Consultant at a consultancy
The technical support is impeccable. Whenever I reach out via email regarding any issues or inquiries, especially...
Read full review of Comodo MDR »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
The technical support is fabulous. I rate the technical support a ten out of ten.
Read full review of Comodo RMM »
MuratGun
IT Director at Hepta
Our organization seeks out customer support directly and also indirectly through product partners. I would rate the...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
I.T. Specialist at a comms service provider
Their technical support was average.
Read full review of Comodo Advanced Endpoint Protection »

Review 1 of 21

Technical Support

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