Compare Dell Technologies vs Xcitium

Dell Technologies

Based on 2002 reviews.

Xcitium

Based on 30 reviews.

Sample Customers

Comodo Advanced Endpoint Protection

Christian Motorcyclists Association, City of Thousand Oaks, City of Danville, HRI Properties

Popular Solutions

Dell PowerEdge R-Series

148 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Comodo Advanced Endpoint Protection

4 reviews

Comodo cWatch

1 reviews

Comodo MDR

2 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Computer Software Company

12%

Comms Service Provider

11%

Manufacturing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Navin Mohinani
CEO at a tech services company
The major use case for the product is mainly for endpoint security and endpoint management.
Read full review of Comodo MDR »
Bernardo Murillo
Director De Netquatro at a non-tech company
I use the solution to detect vulnerabilities in the site.
Read full review of Comodo cWatch »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I'm personally reviewing Xcitium Open EDR. We haven't started selling it as a solution to other people. The client is...
Read full review of Open EDR »
Ishan Kukreti
Director at a security firm
The use case for the Comodo Advanced Endpoint Protection solution is very simple. Everyone is looking for a...
Read full review of Comodo Advanced Endpoint Protection »
Ishan Kukreti
Director at a security firm
We use it primarily for remote controlling and monitoring. The solution is patented, especially the endpoint...
Read full review of Comodo RMM »

Review 1 of 5

Customer Service

Animesh Kumar
Presales Solution Architect at a tech vendor
Support for Dell PowerScale is never a challenge. There is twenty-four-seven-three-sixty-five support available,...
Read full review of Dell PowerScale (Isilon) »
Systemarchi67
Systems Architect at a tech services company
Technical support for the solution is good.
Read full review of Dell Unity XT »
Faisal_Zia
Team Lead of Senior Directors at a computer software company
Technical support rates eight to nine on a scale from one to ten, with one being the worst and ten being the best.
Read full review of Dell PowerProtect Data Domain »
Nick Hamilton
Enterprise IT Architect at a computer software company
The Dell support is excellent, they have a lot of knowledge and can work us through our issues quickly.
Read full review of Dell PowerProtect Data Domain »
Frank Tornow
Leiter Information Technology at a consultancy
I have not had contact with Dell support for Dell PowerEdge R-Series. For other products, I have, and it was always...
Read full review of Dell PowerEdge R-Series »
Achilles Lobo
Infrastructure Architect at a outsourcing company
Dell support is quick and assertive in addressing our needs. The Dell EMC team, particularly those supporting storage...
Read full review of VxRail »
Anteneh Asnake
Modern Data Center and Cloud Engineer II at a tech services company
Typically, we handle support-related queries from customers, however, we have dealt with Avamar's technical support...
Read full review of Dell Avamar »
Thierry Bourel
DSI at a computer software company
We have known them for a long time. It is just a matter of knowing what to do for things to happen quickly, such as...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Leiter interne IT und Rechenzentrum at a media company
While previously the realm of technical assistance left much to be desired, with technicians rarely dispatched and...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Sr. Solutions Architect
Customer Service: Very nice Technical Support: Very experienced support engineers. I rate it very high.
Read full review of Dell RecoverPoint »
Miha Zvan
Chief Technology Officer at a computer software company
Regarding the technical support of Dell, I find it okay; I do not have any complaints about Dell's support. You get...
Read full review of Dell PowerEdge MX- Series »
Joakim
Vmware Vsphere System Engineer at a retailer
We contacted them once about to test a VxRail solution. That was quick, and it was working, so it's hard to gauge...
Read full review of Dell PowerStore »
Christoph Reidel
IT Leiter at a non-tech company
Support services from Dell are very good, and it's consistently positive. I always quickly reach someone who can help...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Technologist at a university
I would rate the technical support by Dell as excellent; I'm very happy with Dell support.
Read full review of Dell PowerScale (Isilon) »
Regtechmgr67
Regional Technical Manager CST at a tech services company
The technical support is good but they are not well organized.
Read full review of Dell XtremIO »
Jason Weber
Solutions Architect at a computer software company
The technical support is phenomenal. I'd give it five stars. They are very responsive and knowledgeable. We're...
Read full review of VxRail »
Sys32189Eng3
System Engineer at a manufacturing company
The technical support does alright.
Read full review of Dell Unity XT »
Anonymous User
Head of Datacenter Department: at a tech services company
The support is very reactive.
Read full review of Dell Unity XT »
Anonymous User
Enterprise Infrastructure Services, Storage Service Manager at a transportation company
We live with technical support. We employed a platform called ViPR SRM, which I think they are redoing. It allows us...
Read full review of Dell PowerMax »
Anonymous User
Backup & Storage Engineer at a retailer
Technical support is okay but could be improved. I've sent a lot of complaints their way and I feel like they might...
Read full review of DD Boost »
Anonymous User
Teamleitung Technical Sales at a tech services company
In general, it's common to encounter issues, especially during late hours when support might not be readily...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Head of Professional Solutions at a tech services company
Dell support is fine. It's on an expert level. They are well aware of all the technical to-do's with the product....
Read full review of VxRail »
Anonymous User
Senior Engineer, Disaster Recovery at a financial services firm
Their technical support is excellent. We've never had any problem dealing with Avamar in terms of technical support....
Read full review of Dell Avamar »
Anonymous User
consultant at a security firm
My experience has been that the tech support is pretty responsive.
Read full review of Dell PowerProtect Data Domain »
David Cruz
IT Manager at a energy/utilities company
The team that we got to help us implement it were spot on. They really did do a great job. There were a few cases...
Read full review of Dell Unity XT »
Anonymous User
Partners
Good and knowledgeable.
Read full review of Dell PowerEdge MX- Series »
Anonymous User
Storage Team Manager at a government
Their technical support is really good. We are using one of their monitoring tools and it phones home to the...
Read full review of Dell PowerMax »
Anonymous User
Administrador sistema at a maritime company
Their support is brilliant.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Director, Head of Colleague Support Services, Vice President at a financial services firm
The customer support for Dell Enterprise Laptops is excellent; the account team is good and very involved.
Read full review of Dell Business Laptops »
Anonymous User
Senior Systems Administrator at a non-profit
Since the product is not on the front banner of Dell, the support may not be the best. We encountered some issues,...
Read full review of Dell NetWorker »

Review 1 of 30

Timothy Muriithi
Chief Information Officer at a tech consulting company
I haven't contacted Comodo support yet. Mostly, I'm getting help from videos and forums. I can check other queries...
Read full review of Open EDR »
Muhammad Waziruddin Ansari Ansari
Technical Account Manager at a tech services company
The technical support is great. They respond to questions very fast and in a very good manner. Whenever we have an...
Read full review of Comodo Advanced Endpoint Protection »
CHATHURANGA-JAYAWEEEA
Product Security at a tech services company
I've contacted support in the past for patch requests. They have been fine in terms of support. Typically, within...
Read full review of Comodo Advanced Endpoint Protection »
MichaelNdwiga
IT Officer at a healthcare company
It takes a lot of time to get through the support.
Read full review of Comodo Advanced Endpoint Protection »
Navin Mohinani
CEO at a tech services company
The technical support from Xcitium should be improved more. Users pay $60 per user per year, and in case there is an...
Read full review of Comodo MDR »
SAMUELMWANGI
Director at a tech vendor
We have no prior experience with technical support. I can't speak to how helpful or responsive they are. I've never...
Read full review of Comodo Advanced Endpoint Protection »
Donald Baldwin
Principal Enterprise Architect at a tech consulting company
We very rarely have to use technical support, but when we've had to call them it's not been an issue. It's pretty quick.
Read full review of Comodo Advanced Endpoint Protection »
Bernardo Murillo
Director De Netquatro at a non-tech company
When I have issues, I contact the support team. I do not have any issues with support. Support is good.
Read full review of Comodo cWatch »
KrishnaKumar12
Managing Director at a security firm
The solution's technical support was fair enough since, at times, the support team takes time to respond. I rate the...
Read full review of Comodo Advanced Endpoint Protection »
Vipin Garg
Co-Founder at a tech services company

Read full review of Comodo cWatch »
Anonymous User
Owner
The solution’s technical support is really good.
Read full review of Comodo RMM »
Anonymous User
I.T. Specialist at a comms service provider
Their technical support was average.
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Chief Information Technology Officer at a engineering company
The tool's technical support is active and very responsive.
Read full review of Comodo MDR »
Anonymous User
Technical Sales Specialist at a comms service provider
The support comes through for any needs we have. The support team is very effective.
Read full review of Comodo Advanced Endpoint Protection »
Krzysztof Noga
Information Security Administrator at a government
The technical support services are good.
Read full review of Comodo Advanced Endpoint Protection »
Rajesh-Singh
CEO & MD at a tech services company
The technical support of the solution is okay. I'd rate it seven out of ten. Sometimes some of the customer care reps...
Read full review of Comodo cWatch »
Ishan Kukreti
Director at a security firm
The technical support is fabulous. I rate the technical support a ten out of ten.
Read full review of Comodo RMM »
MuratGun
IT Director at a consultancy
Our organization seeks out customer support directly and also indirectly through product partners. I would rate the...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Senior Technical Product Manager at a tech services company
I am happy with their support. We had some configuration issues in past, and their support was quick and helpful. I...
Read full review of Comodo Advanced Endpoint Protection »
Muhammad Waziruddin Ansari
Consultant at a consultancy
The technical support is impeccable. Whenever I reach out via email regarding any issues or inquiries, especially...
Read full review of Comodo MDR »
Ishan Kukreti
Director at a security firm
Customer support is generally satisfactory but could be improved, especially in terms of response time. Overall, it...
Read full review of Comodo Advanced Endpoint Protection »

Review 1 of 21

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.