Compare Dell Technologies vs Wave Systems

Dell Technologies

Based on 2616 reviews.

Wave Systems

Based on 1 review.

Sample Customers

Wave Systems Safend Data Protection Suite

National Health Service (NHS) Wales

Wave Systems Embassy Trust Suite

Securitas, National Health Service (NHS) Wales

Popular Solutions

Dell PowerEdge R-Series

197 reviews

Dell Business Laptops

251 reviews

Dell PowerStore

173 reviews

Wave Systems Safend Data Protection Suite

0 reviews

Top Industries

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jose Oliveira
Diretor at a consultancy
My main use case for Dell PowerEdge R-Series is servers for ERP for some clients, and servers for virtualization for...
Read full review of Dell PowerEdge R-Series »
Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Anonymous User
Security Expert at a financial services firm

Read full review of Wave Systems Safend Data Protection Suite »

Review 1 of 1

Customer Service

Vaidyanathan Swaminathan
Co Founder at a outsourcing company
Dell's technical support is not that good. The support team takes a long time to respond, and there are challenges...
Read full review of VxRail »
Mike Bellemans
Project manager at Sopraco NV
I haven't contacted the tool's support yet.
Read full review of Dell PowerEdge MX- Series »
Steven McClendon
Data Center Server & Storage Administrator at a manufacturing company
Dell's customer support for this product has been excellent, and there have been very few problems in support...
Read full review of Dell SC Series »
Naveed Muhammad
Head - Solution Design & Architect at a tech services company
I rate Dell's technical support very high. Their experts are available and whenever I open any case, it gets resolved...
Read full review of Dell PowerStore »
ErmiasGirma
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
The technical support is very helpful. Despite some challenges in the past, the support team is knowledgeable, and...
Read full review of Dell NetWorker »
Syed Masuood
Country manager at Asta Innosys
We did not directly go to Dell support because we were going through Nutanix. From what I have heard, I would rate...
Read full review of Dell PowerEdge R-Series »
Keith Bradley
VP Of Security at NatureFresh™ Farms
The technical support has been really good. It's pretty intuitive to put a ticket in, both through their email and...
Read full review of Dell PowerScale »
GopalSetia
Pre Sales Solution Architect at a tech vendor
The technical support from Dell is good. I have not encountered any issue that took a long time to get resolved. I...
Read full review of Dell PowerStore »
Ronald Stoffels
System Engineer at Parkstad IT
The solution's technical support is good. I call the technical support team when I have a question or problem, and...
Read full review of Dell PowerEdge R-Series »
Michael Schwarzer
Managing Director at INT/box GmbH
The support for the DDB is about eight out of ten.
Read full review of DD Boost »
Anonymous User
Software Engineer at a comms service provider
On a previous server that we procured we bundled the protocol. But for all the servers that we have, we have only...
Read full review of Dell PowerEdge VRTX [EOL] »
Anonymous User
Chief Information Officer at a computer software company
The support has been phenomenal.
Read full review of Dell PowerStore »
PankajKumar11
Project Manager and Cloud Architect at a tech vendor
I would rate the technical support by Dell as excellent, you can give it a ten out of ten.
Read full review of Dell PowerProtect Data Manager »
Anonymous User
Head Of Modernization And Resilience Mx at a financial services firm
What I prefer most about Dell PowerEdge R-Series is its good combination of technical specs and the support from...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Expert Stockage at a comms service provider
We are absolutely satisfied with Dell's technical support. They're probably one of the best. If I had to rank...
Read full review of Dell VPLEX »
HassanZaki
Data Center Manager at overit
Technical support is okay.
Read full review of Dell XtremIO »
Freddy Vergara
Director of Maritime Geoinformation at ARMADA DEL ECUADOR
Ecuador is a small market, so we do not have much access to local tech support. There are a lot of local commercial...
Read full review of VxRail »
Anonymous User
Engineer at a legal firm
I have used technical support several times. I have two tickets open right now. They are usually pretty responsive....
Read full review of VxRail »
Adriana Muntean
Network Engineer at a computer software company
My evaluation of customer service and the tech support side depends on the service requests; some go very smoothly...
Read full review of Dell PowerEdge R-Series »
Amit
Architect at a tech vendor
The support for Dell PowerStore is similar to others; I would say not too extraordinary, but acceptable. It could be...
Read full review of Dell PowerStore »
Nuno Simoes
Storage Specialist at a tech company
Overall, it is very good.
Read full review of Dell Unity XT »
Merin David
End User Manager at a financial services firm
When it comes to hardware replacement and other issues I faced previously, the response has been good. I would rate...
Read full review of Dell PowerEdge R-Series »
Kees Van Vliet
VMware Specialist at Haaglanden Medisch Centrum
Tech support is generally good, but there can be challenges, especially when dealing with support from India....
Read full review of Dell PowerEdge R-Series »
Carlos Fernando
Mantenimiento de Laptops at a educational organization
Dell Business Laptops' customer service has been a 10.
Read full review of Dell Business Laptops »
Anonymous User
Storage Engineer at a retailer
If I were giving advice to another company looking at Dell PowerStore, I would say that you cannot go wrong with...
Read full review of Dell PowerStore »
Anonymous User
IT Infra Engineer at a comms service provider
I evaluate the support as very good since it is available right away; if I need to email them, they respond back...
Read full review of Dell PowerStore »
Anonymous User
IT Manager at a engineering company
The support is good. The support was better ten years ago. Now, we have to do more things ourselves. Ten years ago,...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Manager, Network Engineering at a recreational facilities/services company
I haven't needed to use Dell support recently, but I have in the past, and I feel that one of Dell's strong points is...
Read full review of Dell PowerEdge R-Series »
Sander Verhulst
System Engineer at South Corporate P2P Fiber Customer
In the beginning, support wasn't that great. However, it got a lot better after a few calls and meetings.
Read full review of VxRail »
Anonymous User
Solutions Architect at a tech services company
I have not used the technical support myself because I'm the architect building out the solution.
Read full review of Dell Unity XT »

Review 1 of 30

Anonymous User
Security Expert at a financial services firm
Technical support is poor.
Read full review of Wave Systems Safend Data Protection Suite »

Review 1 of 1

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.