Compare Dell Technologies vs Vitria

Dell Technologies

Based on 2349 reviews.

Vitria

Sample Customers

Vitria VIA

Telefonica

Popular Solutions

Dell PowerEdge R-Series

170 reviews

Dell PowerStore

159 reviews

Dell Unity XT

9 reviews

Top Industries

Manufacturing Company

10%

Financial Services Firm

10%

Outsourcing Company

Computer Software Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Sanjay Singh Bisht
Server Administrator at a outsourcing company
I have been using Dell PowerEdge C- Series for quite a long time; I would say around seven to eight years. When it...
Read full review of Dell PowerEdge C- Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

No Data Available

Customer Service

Michael Giacco
Vice President at AI ENGINEERS, INC
The specific challenge or need we were trying to address when we chose Dell Business Laptops for our company was...
Read full review of Dell Business Laptops »
Shaun Sheng
Technical Support at a tech vendor
Dell's technical support is generally very good. Whether we have pro support plus or just the basic level, they are...
Read full review of Dell vSAN Ready Nodes »
Lysias Albert Singbo
Senior Systems Engineer at AfDB
Dell NetWorkers’ technical support services need improvement.
Read full review of Dell NetWorker »
Johan Hulten
Senior Storage Engineer at Proact
Sometimes, the support team throws me around before I talk to the right person. However, the situation has been much...
Read full review of Dell PowerScale »
Abdul Rehman Abid
Manager Enterprise Solutions at Megaplus
The technical support from the Dell EqualLogic PS series is excellent.
Read full review of Dell EqualLogic PS series »
AmalludinYahya
Principal Engineer at AXS
I have escalated questions to the technical support and customer service team of Dell. The support center is very...
Read full review of Dell PowerScale »
Chathura Nuwan
Engineer at a media company
The customer support for Dell PowerEdge T-Series is great as they provide on-call and remote support when needed.
Read full review of Dell PowerEdge T-Series »
Mahammad Shafi Shaikh
Senior Manager Information System Administration at a consumer goods company
Whenever there are any technical or hardware issues, we contact Dell. They will attend to us immediately. On a scale...
Read full review of VxRail »
Anonymous User
Network Administrator at a tech services company
I have contacted Dell technical support in the past, although it was in regards to a server and client, rather than...
Read full review of Dell PowerConnect Switches [EOL] »
Letarik Terefe
Information Technology Division Director at Ethiopian Roads Administration
We have only needed to utilize support services once or twice. We have not encountered any major issues....
Read full review of VxRail »
David Winegar
Network Admin at Jefferson County Washington
Technical support is perfect. We use it all the time.
Read full review of Dell SC Series »
Anonymous User
Infrastructure Manager
I would give them an eight out of 10. They are knowledgeable and solve my issues in a timely manner.
Read full review of Dell Unity XT »
Sofien SMIDA
Head of Data Center at National Center of Informatics
I would rate technical support a six and a half.
Read full review of Dell RecoverPoint for Virtual Machines »
Adrian Constantinescu
Professional Services - Data Protection Consultant at S&T Romania
Dell works with partners in order to provide technical support, and as partners, we often troubleshoot for our...
Read full review of Dell PowerProtect Data Domain »
Mohamed Abdel Salam
Senior Sells at Enterprise Sigma Technology
I would rate customer service as nine out of ten.
Read full review of Dell PowerMax »
Anonymous User
Head of IT at a computer software company
The technical support is very helpful and answers questions whenever we have issues with the product.
Read full review of VxRail »
Ilan Ben Shetrit
Sales Engineer at a tech vendor
In general, Dell technical support is very professional. They have a good SLA. We have had a few cases that I...
Read full review of Dell PowerStore »
Pavel Simsalek
IT Manager at a manufacturing company
Overall, the customer service is good. We are just starting to deploy bigger amounts of Dell servers, so it is too...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Co Founder at a tech services company
Dell's EMC technical support is very good.
Read full review of VxRail »
Jeff Dao
Infrastructure Lead at Umbra Ltd.
The technical support was very good. There have been no real issues. Any questions we have had, they were able to...
Read full review of Dell PowerMax »
Anonymous User
Consultant
They provide the same great support that I always receive with all Dell products. Their support is one of the best....
Read full review of Dell PowerStore »
AhmedElghawabi
Technical Consultant at a tech services company
My team has not had much contact with Dell technical support because the Dell switches belong to another team. We are...
Read full review of Dell PowerConnect Switches [EOL] »
Andrius Paplauskas
Group Team Lead, Enterprise Solutions at a consultancy
The benefit of using Dell PowerStore is that we have comprehensive and excellent support from Dell. While we haven't...
Read full review of Dell PowerStore »
Anonymous User
System Engineer at a tech services company
Technical support is very good. I do use it from time to time and it's always excellent.
Read full review of Dell SC Series »
AhmedEdwan
Presales + Solution Architect at a tech services company
Dell has good technical support in Saudi Arabia. I would rate their technical support at eight out of ten. Most...
Read full review of VxRail »
Aamir Hussain
Senior Network Specialist at Al Ghurair Investments
My experience with the technical support of Dell PowerStore is good. They are available in the UAE, and whenever we...
Read full review of Dell PowerStore »
Steffen Gaede
Data center admin at Geomar
We are supposed to have technical support from Europe, but until now we have only received support from India.
Read full review of Dell PowerScale »
Tooritsemoshe Ojei
Server System Manager at First City Monument Bank Limited
I rate customer service and support an eight out of ten.
Read full review of Dell PowerEdge VRTX [EOL] »
Anonymous User
Lead Manager at a tech services company
The support that we get for Dell EMC storage has been fantastic.
Read full review of Dell Unity XT »
Anonymous User
IT Infrastructure analyst at a energy/utilities company
There were delays in solving problems.
Read full review of Dell VPLEX »

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No Data Available

Technical Support

No Data Available

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