Compare Dell Technologies vs Vitria

Dell Technologies

Based on 2455 reviews.

Vitria

Sample Customers

Moogsoft

RetailNext

Popular Solutions

Dell PowerEdge R-Series

178 reviews

Dell PowerStore

162 reviews

Dell Unity XT

8 reviews

Top Industries

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

Construction Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

No Data Available

Customer Service

Letarik Terefe
ICT Project manager and Development Team Leader at Ethiopian Roads Administration
Customer support has been good so far. It's possible the good service is somewhat related to the license agreement we...
Read full review of VxRail »
Palatla Srikanth
Lead Solution Architect at Avineon India Private Limited
For technical support, I would rate it about eight.
Read full review of Dell PowerEdge XE-Series »
Richard Lynch
Architect at a energy/utilities company
I have contacted Dell PowerStore support. The quality and speed of Dell PowerStore's support are good. They usually...
Read full review of Dell PowerStore »
Matthew Brockinton
Director, Information Technology at Mantis Space
If I were recommending Dell Business Laptops to a peer, I would highlight the ease of use, the support they offer...
Read full review of Dell Business Laptops »
JEAN Quesada
CIO at Grupo Monge
We have good support from Dell and good support from our partners. That said, sometimes it takes a pretty long time...
Read full review of Dell PowerEdge R-Series »
Ayodeji Oyewole
Managing Director at Atlantic factorial
Customer service used to be good. Currently, I'm unsure of its quality, and I would rate it around five out of ten.
Read full review of Dell Avamar »
Christian Rähse
Teamlead IT at a manufacturing company
I would rate Dell's support as A+. With HP, I always ended up in a foreign call center, and we always had a language...
Read full review of Dell PowerEdge R-Series »
Christian Schulte
Leiter IT at Deutsche reihenhaus ag
While Dell's technical support is readily available, navigating it to reach the right specialist can be quite...
Read full review of VxRail »
Md. Shohel Rawshan Sarker
Assistant Vice President at a financial services firm
Technical support is really good. I needed to do an upgrade. The network engineer gave us the total possibility to...
Read full review of Dell PowerEdge MX- Series »
Koba Sopromadze
Head of IT Infrastructure at a financial services firm
Technical support is good. We have received good next-day technical support from them.
Read full review of Dell SC Series »
Sandeepkumar Yadav
Multi Cloud Administrator at Fujitsu
Technical support and customer support from Dell have been contacted, and they provide good support. Overall, the...
Read full review of Dell PowerStore »
Ravi Padol
IT Technician at Atlas Copco Drilling Solutions
I rate Dell's support five out of 10. Sometimes, the technical skills are lacking. I'm not an expert, but I have...
Read full review of Dell PowerEdge R-Series »
Akeel Ahmad
Technical Services Consultant at International Turnkey Systems - ITS
I would rate Dell technical support as a nine because they are very good.
Read full review of Dell PowerProtect Data Domain »
Kiran Rasukachula
Senior Manager IT - APAC at Genesys
Technical support is very good. We had issues with the hardware replacement that was to be done on PowerEdge. They...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Sys Admin at a healthcare company
I would evaluate the customer service and technical support as an eight or a nine. Occasionally, depending on what...
Read full review of Dell PowerEdge R-Series »
Anonymous User
RSI
It was a little bit complicated at the beginning because there were two products. There was the software part, which...
Read full review of VxRail »
Anonymous User
Technical Sales Architect at a tech services company
We have received excellent support from EMC and now Dell.
Read full review of VNX [EOL] »
Letarik Terefe
Information Technology Division Director at Ethiopian Roads Administration
We have only needed to utilize support services once or twice. We have not encountered any major issues....
Read full review of VxRail »
Anonymous User
Senior Technical Consultant at a tech services company
Customer Service: Very good general Dell Storage support is very responsive. Technical Support: Technical knowledge...
Read full review of Dell PowerVault »
Anonymous User
Global IT Systems Manager at a renewables & environment company
Their support works very well. We have had problems with hard drives, and we have an NDA. They came and changed them...
Read full review of VxRail »
Anonymous User
IT Director - Enterprise Storage and Data Protection at a manufacturing company
The support works very well. We deal with support from different parts of the world including Europe, Asia, and...
Read full review of Dell SC Series »
David Hammink
System Administrator at Reuter GmbH
We have not used technical support yet.
Read full review of Dell SC Series »
Anonymous User
General Manager at a tech services company
We haven't needed much support due to our capable in-house team, but improving documentation would be beneficial.
Read full review of Moogsoft »
Anonymous User
Head of Infrastructure at a cloud solution provider
I would rate them a seven out of ten. I find that when I put in a ticket, they come back and ask me questions that I...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Director, Solution Architecture at a tech company
There is a lot of room for improvement on the support side, because of the response time. I'm giving the customer...
Read full review of Dell Unity XT »
Anonymous User
Storage Architect at a manufacturing company
The technical support has been A plus.
Read full review of Dell PowerMax »
Anonymous User
Storage Engineer at a retailer
If I were giving advice to another company looking at Dell PowerStore, I would say that you cannot go wrong with...
Read full review of Dell PowerStore »
Roshith Mele Areekkal
Deputy Secretary at Life Insurance Corporation of India
We don't have on-site support. We rely solely on their offline support. We receive on-site support upon upgradation....
Read full review of DD Boost »
Anonymous User
IT Manager at a engineering company
The support is good. The support was better ten years ago. Now, we have to do more things ourselves. Ten years ago,...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Software Engineer at a comms service provider
We have contacted Dell support many times. Usually, we contact them about faulty hardware. We are satisfied. They've...
Read full review of Dell PowerEdge VRTX [EOL] »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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