Compare Dell Technologies vs Varonis

Dell Technologies

Based on 2040 reviews.

Varonis

Based on 18 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

140 reviews

Dell Unity XT

13 reviews

Dell PowerStore

129 reviews

Varonis Platform

11 reviews

Top Industries

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Government

Financial Services Firm

15%

Manufacturing Company

Insurance Company

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Lead Architect at a comms service provider
I started as a Storage and Backup Administrator and have been working with Data Protector and Dell PowerProtect Data...
Read full review of Dell PowerProtect Data Manager »

Review 1 of 5

SureshKumar
Technical Consultant at Satcom Infotech Pvt Ltd
My main use case for Varonis Platform is for data classification on the user's machine, specifically for data...
Read full review of Varonis Platform »

Review 1 of 1

Customer Service

Christian Rähse
Teamlead IT at a manufacturing company
I would rate Dell's support as A+. With HP, I always ended up in a foreign call center, and we always had a language...
Read full review of Dell PowerEdge R-Series »
TawfikOUKICHA
Cloud and Data Center Consultant at MUNISYS
While I don't deal with technical support, the feedback from our deployment team is that they are pretty good.
Read full review of Dell Avamar »
Diego van der Kramer
Offensive Security Specialist at Vooruit
I haven't needed customer service as it just works. For small issues involving software, I can handle those myself....
Read full review of Dell Business Laptops »
Hariraj Chauhan
Manager, Regions Information Technology Security at a computer software company
We are very satisfied with the professional support. The language support can be better. Other than that, it is good....
Read full review of Dell PowerEdge R-Series »
TheinLin
System Engineer at a outsourcing company
I would rate the technical support of Dell at a seven. The technical support from Dell could be better.
Read full review of Dell PowerVault »
HansThilen
System Technician at Lidingö stad
I rate support nine or 10.
Read full review of Dell PowerEdge R-Series »
Sanjeevan Sivapaleswararajah
Manager, Network Ict at a energy/utilities company
Technical support has effectively addressed most of the issues. Initially, when running tests, challenges arose,...
Read full review of DD Boost »
Muzamil Yakub
Chief Executive Officer at Infoview Limited
It's really good. Especially once you subscribe to the pro support, their support is excellent. If they have parts...
Read full review of Dell PowerEdge R-Series »
Fahad_Siddiqui
Senior Infrastructure Consultant at jj
We sometimes encountered response issues with the technical support team. Overall, they have the technical abilities...
Read full review of Dell PowerProtect Data Domain »
Stanislaw Jagielski
Trainer, Storage Consultant at Oxon
I have never needed to contact technical support personally.
Read full review of DD Boost »
OmarIsmail
Client Infrastructure Technical Specialist at Clicks
The technical support from EMC is 10 out of 10. I am really impressed by it.
Read full review of Dell NetWorker »
Mikko Peltoniemi
Director of IT at Star Kay White
I find Dell's customer service and technical support exceptional. All the support personnel have been very...
Read full review of Dell PowerEdge R-Series »
WalterMHLONGO1
Executive Manager, IT Operations
Technical support of Dell EMC ECS is fine as long as you are paying your licensing for both software and hardware. If...
Read full review of Dell ObjectScale »
Gopal Venkatraman
Senior Infrastructure Architect at a leisure / travel company
If there's any issues with a hard drive or any other hardware components, Dell EMC is contacted, then they will call...
Read full review of Dell Unity XT »
Olivier Le Leuch
Architecte Cloud/Storage at a financial services firm
I have not interacted with their support for the PowerEdge servers. It is the administrator who deals with the support.
Read full review of Dell PowerEdge R-Series »
Rocco Guerriero
Chief Executive Officer at Contour Data Solutions
Dell support on the storage side for Dell PowerStore is unmatched.
Read full review of Dell PowerStore »
Anonymous User
Associate Specialist at a tech services company
I've never contacted technical support. I know a lot about the product myself, and I know people that I can talk to...
Read full review of Dell Data Protection Advisor »
Anonymous User
Co-Founder at a tech services company
I did not contact Dell support for this Dell EMC PowerStore solution but I have contacted them before for other...
Read full review of Dell PowerStore »
Abdelrahman Mohamed
Senior Sales Engineer at a tech services company
The level of technical support depends on your SLA. You have, for example, next business day, full support, full...
Read full review of Dell PowerProtect Data Domain »
Jeff Dao
Infrastructure Lead at Umbra Ltd.
The technical support was very good. There have been no real issues. Any questions we have had, they were able to...
Read full review of Dell PowerMax »
reviewer5049281
Manager, ICT at a educational organization
On a scale of 1 to 10, I would evaluate Dell support as an eight because even if the Pro Support is overdue by two...
Read full review of Dell Business Laptops »
Wasi Rizvi
IT Specialist at a university
I personally don't deal with customer support but due to multiple unsuccessful attempts to upgrade, my administrator...
Read full review of Dell NetWorker »
Anonymous User
Consultant at a tech vendor
I have contacted Dell's customer support or technical support. Earlier the quality of support was excellent, but now...
Read full review of Dell PowerStore »
Anonymous User
Technical Architect at a tech services company
We didn't have any issues with technical support.
Read full review of VxRail »
abstract
Systems Engineering Manager at a manufacturing company
The technical support has been really great. I have never had a problem that they were not able to get to the bottom...
Read full review of Dell Unity XT »
Emile Maas
IT Manager at Teledyne Technologies Incorporated
Tech support for Dell PowerEdge has been excellent. I have had the same account manager for about two and a half to...
Read full review of Dell PowerEdge R-Series »
Jean Gabriel Dick
IT Infrastructure at a healthcare company
We haven't had to use tech support customer service. We've had a couple of little things come up, but for the most...
Read full review of Dell PowerMax »
Reinhard Weber
Senior System Engineer at Unilab Systemhaus GmbH
Dell's technical support is good overall, but it depends on the person you get for assistance.
Read full review of Dell VPLEX »
Nissim Bitto
Presale at a comms service provider
The customers like and appreciate Dell's technical support.
Read full review of Dell PowerStore »
Anonymous User
RSI
It was a little bit complicated at the beginning because there were two products. There was the software part, which...
Read full review of VxRail »

Review 1 of 30

SureshKumar
Technical Consultant at Satcom Infotech Pvt Ltd
Customer support for Varonis Platform is very good. I would rate the customer support for Varonis Platform at nine...
Read full review of Varonis Platform »
ROHIT CHAURASIYA
Analyst at HCL Technologies
The customer service and support are good.
Read full review of Varonis Platform »
Fekri Hached
Database and crm dynamics engineer at a financial services firm
They have a really good setup, and their sales team and technical service are reliable; they hold monthly, weekly,...
Read full review of Varonis Platform »
Ari De Wit
Head of Technology at a construction company
The solution provides good technical support.
Read full review of Varonis Platform »
Herman Pienaar
Senior Security Consultant at Intalock Technologies
Overall, customer support is good. However, there can be delays in issue resolution, with some problems requiring...
Read full review of Varonis Platform »
Frederic Delos
Senior Cloud Engineer at a financial services firm
I have a direct line, a red phone direct line to them. Nothing but a good experience here.
Read full review of Varonis Platform »
Lovekesh Malik
Consultant at a tech vendor
There is a specific portal where you raise a regular ticket. Someone from the team would then contact you, and you...
Read full review of Varonis Platform »
Lovekesh Malik
Consultant at a tech vendor
I would rate the technical support from the vendor between six and seven. I rate the technical support at this level...
Read full review of Varonis Platform »
Arun Gowda K
Security Analyst at NTT DATA
The response would be a little bit quicker.
Read full review of Varonis Platform »
KumarVivek
Cyber Security Senior Engineer at a manufacturing company
Technical support from Varonis is rated as nine out of ten.
Read full review of Varonis Platform »
Anonymous User
Supervisory IT Specialist at a government
Customer support experience has been highly satisfactory. I would rate it nine out of ten.
Read full review of Varonis Platform »
Anonymous User
Senior Security Engineer at a insurance company
The technical support is very good — very responsive.
Read full review of Varonis Platform »
Anonymous User
IT Specialist at a government
The technical support is good.
Read full review of Varonis Platform »
Jonathan Johnson
cybersecurity architect at a healthcare company
The customer support is above par; it is what I think other organizations should look at to be comparable to. Varonis...
Read full review of Varonis Platform »
Anonymous User
IT Security Admin at a university
Their technical support is phenomenal.
Read full review of Varonis Platform »
Anonymous User
Senior Engineer at a tech services company
Their technical support is very good. They have full, 24/7 access to engineers. You're not just dealing with a help...
Read full review of Varonis Platform »

Review 1 of 16

Technical Support

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