Compare Dell Technologies vs Tintri

Dell Technologies

Based on 1038 reviews.

Tintri

Based on 54 reviews.

Sample Customers

Dell Storage Resource Manager

HNTB Corporation

Dell VPLEX

Kindred Healthcare, Regis Aged Care, WeBank SpA, Panduit, Munson Healthcare

Dell XtremIO

Raiffeisen Bank Bulgaria, Wentworth-Douglas Hospital

Dell Unity XT

Draper, Rio Grande Pacific, Royal Victoria Regional Health Centre

Dell SC Series

TGen, Frost Science, Gerrie Electric

Dell PowerMax NVMe

Rackspace, Open Line

Dell RecoverPoint for Virtual Machines

Rushmore Electric Power Cooperative, PCS Publishing, Noble Foods

Dell CloudIQ

North Carolina State University

Tintri VMstore

That’s why leading enterprises including Comcast, Chevron, NASA, Toyota, United Healthcare and 20% of the Fortune 100, trust Tintri with storage needs.

Popular Solutions

VxRail

77 reviews

Dell PowerEdge Rack Servers

55 reviews

Dell Avamar

39 reviews

Top Industries

Comms Service Provider

24%

Computer Software Company

20%

Government

Financial Services Firm

Computer Software Company

26%

Comms Service Provider

19%

Government

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Wesam Qashou
System Engineer at MOA
We use RecoverPoint for disaster recovery and asynchronous replication, and we use the application at a block level,...
Read full review of Dell RecoverPoint »
Mark Torpy
Data Protection Specialist at Tech Mahindra Limited
We use Dell EMC Data Protection Advisor to receive reports on the health of the daily backups of our data in our...
Read full review of Dell Data Protection Advisor »
Al Vasek
Executive Business Development Manager, Cloud and Managed Services at ConvergeOne

Read full review of Dell-Force10 Campus LAN Switches »
Anonymous User
Member of the Board at a tech services company
Our customers are using Dell EMC CloudBoost for backups of their own clients. It's extremely important for them to...
Read full review of Dell CloudBoost »
abstract
Systems Engineering Manager at a manufacturing company
We use it for block storage for our entire VMware environment, which runs Windows, Exchange, and SQL Server. The...
Read full review of Dell Unity XT »

Review 1 of 5

No Data Available

Customer Service

Hermann Eric Steve ZE MVONDO
Expert IT Infrastructure and Systems at ITGSTORE CONSULTING
Dell EMC Avamar is hard to manage because of the support. It’s very difficult to get support. Our solution is complex...
Read full review of Dell Avamar »
Mark Torpy
Data Protection Specialist at Tech Mahindra Limited
Their technical support is very good.
Read full review of Dell NetWorker »
EMANUEL CORDEIRO
IT Manager at CIALNE
I have not been in contact with technical support.
Read full review of VxRail »
Pawel Augustyn
System Senior Engineer at a tech services company
Technical support is good. In the four years that we have used this solution, it's been good, and I would rate...
Read full review of Dell Unity XT »
ManuelIglesias
Solutions Architect at Open group
Technical support is very nice. I think it's the best support that I have tested because I have some other solutions...
Read full review of VxRail »
Niranjan Oke
Project Delivery Manager at cineom broadcast ltd
I have contacted technical support. They are very good.
Read full review of Dell-Force10 Campus LAN Switches »
Mukesh Choithani
AVP-Datacenter Practice at Galaxy Office Automation Pvt. Ltd.
The technical support of VxRail is good.
Read full review of VxRail »
Anonymous User
System Network Administrator at a healthcare company
A seven out of 10. We must engage a reseller who supports it. They also are having difficulty troubleshooting it.
Read full review of Dell NetWorker »
Ravindran Seeni
Head of IT at a financial services firm
The technical support is very helpful and answers questions whenever we have issues with the product.
Read full review of VxRail »
Anonymous User
Analytics and Sustainment Engineer at a aerospace/defense firm
We have Dell EMC engineers helping us out and doing some over the shoulder training. They are working with our...
Read full review of Dell Unity XT »
Anonymous User
Software Engineer at a comms service provider
On a previous server that we procured we bundled the protocol. But for all the servers that we have, we have only...
Read full review of Dell PowerEdge VRTX »
Anonymous User
Infrastructure Business Lead
We are happy with Dell's technical support, which is one of the reasons why we stuck with Dell when the SC Series was...
Read full review of Dell SC Series »
Anonymous User
IT Infrastructure and DWH/BI Manager
Good.
Read full review of Dell Unity XT »
Anonymous User
Project Manager at a government
I would give technical support a ten out of ten. We generally don't need a lot of technical support unless something...
Read full review of Dell PowerScale (Isilon) »
Feisal Anooar
VP Global Markets, Global Head of Storage at a financial services firm
I was very impressed with the support overall. They understand customer service. They have never made me wait for...
Read full review of Dell PowerMax NVMe »
Lew Nix
Information Technology Manager at a non-tech company
Their support cases are all handed through the portal. The support contacts me when they need to do upgrades. It has...
Read full review of Dell Unity XT »
Anonymous User
System Engineer at a tech services company
Technical support is very good. I do use it from time to time and it's always excellent.
Read full review of Dell SC Series »
Anonymous User
Storage Architect at a manufacturing company
Support from Dell EMC has been phenomenal. Getting the box up and running was very simple, and any time we have a...
Read full review of Dell PowerMax NVMe »
Arnold Domacena
IT Infrastructure Manager at a energy/utilities company
The support for Dell EMC Unity XT is great.
Read full review of Dell Unity XT »
DanRogers
Solutions Architect
The technical support is not so great. They had the VMware personnel trying to help us out. We had some issues on one...
Read full review of VxRail »
Anonymous User
Pre-Sales and Technical Manager at a tech services company
I haven't dealt with support because I haven't had any problems with the equipment.
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Network Administrator at a tech services company
I have contacted Dell technical support in the past, although it was in regards to a server and client, rather than...
Read full review of Dell PowerConnect Switches »
Anonymous User
Cyber security manager at a retailer
I have not seen a need for technical support. I didn't require technical support.
Read full review of Secureworks Taegis ManagedXDR »
Anonymous User
Technical Manager / Administrator at a tech services company
Customer Service: It's satisfactory. This company really care for their customers. Technical Support: So far, we have...
Read full review of VNX [EOL] »
Ron W.S.
Analytics at Israel InterUniversity Computation Center
Dell's open source support is very good. There are a lot of issues that they need to handle though, like the firmware...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
G. Manager- Technical Services
I have been in contact with technical support and the experience was good.
Read full review of Dell XtremIO »
Anonymous User
IT Analyst at a wellness & fitness company
The technical support for this solution is pretty good. They have provided us support when needed.
Read full review of Dell PowerFlex »
Asim Sinha
Senior SAN Administrator at a manufacturing company
The technical support is okay. It's not bad.
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Sales Engineer at a tech services company
The support is still going through its growing pains right now, with the merger of the two organizations.
Read full review of Dell Unity XT »
Anonymous User
Senior System Administrator Infrastructure at a construction company
Technical support gets a rating of 5/5.
Read full review of VNX [EOL] »

Review 1 of 30

Claudio Gallo
System Engineer at Swisslos Interkantonale Landeslotterie
Technical support is an area where we had several issues, and it was hard to get some support in a specific case we...
Read full review of Tintri VMstore »
Reynaldo Martinez
Windows Systems Analyst at a manufacturing company
Good. We had a couple of issues from the start and they were resolved very quickly with no impact on production.
Read full review of Tintri VMstore »
Anonymous User
Senior Network/Systems Engineer
Customer Service: Good. Technical Support: Top notch. Very responsive and knowledgeable.
Read full review of Tintri VMstore »
Anonymous User
Senior IT Infrastructure Analyst at a financial services firm
Customer Service: Excellent! Technical Support: Excellent!
Read full review of Tintri VMstore »
Anonymous User
Network Administrator at a healthcare company
Customer Service: Customer service is excellent. Whenever I call, I get somebody right on the line. Technical...
Read full review of Tintri VMstore »
Anonymous User
System Engineer Client & Server at Swisslos Interkantonale Landeslotterie
A very good support team that is available 24/7. They have real technical staff with strong knowledge.
Read full review of Tintri VMstore »
Firoze Bhorat
Senior Environments Engineer - Virtualised Environments at Derivco
Customer Service: 10 out of 10 Technical Support: 10 out of 10
Read full review of Tintri VMstore »
Anonymous User
Director of Data Centers at a university
Customer Service: Amazing, only a couple of support call so far, and they were small things. Tintri was great with...
Read full review of Tintri VMstore »
Anonymous User
Systemkonsult
Tintri has excellent and devoted support personnel. 10/10
Read full review of Tintri VMstore »
Anonymous User
Enterprise Infrastructure Architect at a healthcare company
Customer Service: Customer support is excellent. They're very responsive. Technical Support: Technical support is...
Read full review of Tintri VMstore »
Anonymous User
Senior Technical Consultant at a tech services company
Customer Service: 9/10. They have always been prompt at getting back to us, follow-up service has never been pushy by...
Read full review of Tintri VMstore »
Anonymous User
Director of Operations at STM IT Solutions
9/10. As mentioned previously, technical support was very quick to respond.
Read full review of Tintri VMstore »
Anonymous User
Network Engineer at a healthcare company
Customer Service: Customer service is excellent. Any time we needed questions answered or help, our service team was...
Read full review of Tintri VMstore »
Anonymous User
Infrastructure Engineer at Residential Management Group Limited
Support from our vendor and Tintri are brilliant. They have always answered all of our questions promptly.
Read full review of Tintri VMstore »
Anonymous User
Information Systems Manager
Customer Service: Excellent Technical Support: Excellent
Read full review of Tintri VMstore »
Anonymous User
Senior Consultant at a tech services company
The support we had during the PoC was good.
Read full review of Tintri VMstore »
Anonymous User
Enterprise Architech at UC Irvine
Customer Service: They have been very responsive to all questions and tickets. Technical Support: They have been...
Read full review of Tintri VMstore »
ServStorAdm8948
Server & Storage Administrator
Customer Service: The customer service is excellent. Technical Support: The only time we ever had an issue was when...
Read full review of Tintri VMstore »
Anonymous User
System Administrator at a agriculture
Customer Service: When we had backup issues, their support was great and we had actual engineers call us back and...
Read full review of Tintri VMstore »
Anonymous User
User at a marketing services firm
Customer Service: I rate the level of customer service as five stars; very fast and helpful. They also found a...
Read full review of Tintri VMstore »
Anonymous User
Head of I.T.
Customer Service: In my view Tintri's customer service is excellent, I am in regular contact with various folks...
Read full review of Tintri VMstore »
Anonymous User
System Engineer Werkplekken at a university
Customer Service: Perfect. Normally they are aware of an issue earlier than we are. And even if they don't support...
Read full review of Tintri VMstore »
Anonymous User
Information Systems Manager
Customer Service: The customer service is good. Technical Support: The level of technical support is excellent.
Read full review of Tintri VMstore »
Anonymous User
IT Manager
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Tintri VMstore »
Anonymous User
Infrastructure Analyst at a tech services company
Customer Service: Customer service from Tintri is excellent. Our account manager is always available to talk to us...
Read full review of Tintri VMstore »
Anonymous User
Senior Systems Engineer
Customer Service: Great customer service! Technical Support: Haven't had the need for technical support.
Read full review of Tintri VMstore »
Anonymous User
Unix System Administrator at a insurance company
Customer Service: The support team is available 24/7. If your ticket is critical, you can pick up the phone and you...
Read full review of Tintri VMstore »
Anonymous User
IT Systems Manager at a insurance company
Customer Service: Customer service is great to work with. Technical Support: Technical support has been excellent. We...
Read full review of Tintri VMstore »
Anonymous User
jonfwilliams@outlook.com at a tech company
Customer Service: Customer service is excellent. Technical Support: Technical support is excellent.
Read full review of Tintri VMstore »
Anonymous User
System Specialist at a tech services company
Support is the best in class.
Read full review of Tintri Global Center [EOL] »

Review 1 of 30

Technical Support

No Data Available

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