Compare Dell Technologies vs Solace

Dell Technologies

Based on 2086 reviews.

Solace

Based on 19 reviews.

Sample Customers

PubSub+ Platform

FxPro, TP ICAP, Barclays, Airtel, American Express, Cobalt, Legal & General, LSE Group, Akuna Capital, Azure Information Technology, Brand.net, Canadian Securities Exchange, Core Transport Technologies, Crédit Agricole, Fluent Trade Technologies, Harris Corporation, Korea Exchange, Live E!, Mercuria Energy, Myspace, NYSE Technologies, Pico, RBC Capital Markets, Standard Chartered Bank, Unibet

Popular Solutions

Dell PowerEdge R-Series

143 reviews

Dell Unity XT

11 reviews

Dell PowerStore

139 reviews

PubSub+ Platform

4 reviews

Top Industries

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

10%

Government

Financial Services Firm

19%

Construction Company

12%

Manufacturing Company

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Deepankar Bbhowmick
Integration Architect at a tech services company
PubSub+ Platform is primarily used for guaranteed delivery of messages from across systems, for microservice-based...
Read full review of PubSub+ Platform »

Review 1 of 1

Customer Service

Vaidyanathan Swaminathan
Co Founder at a outsourcing company
The support is horrible. There are bugs in the solution that have not been fixed yet. The vendor said they would fix...
Read full review of Dell RecoverPoint »
Brijesh Pillai
Regional Manager - Enterprise Sales at Noventiq
The technical support for the solution has been satisfactory. I rate the technical support a seven out of ten.
Read full review of Dell RecoverPoint for Virtual Machines »
Animesh Kumar
Presales Solution Architect at DXC Technology
Support for Dell PowerScale is never a challenge. There is twenty-four-seven-three-sixty-five support available,...
Read full review of Dell PowerScale (Isilon) »
LarsEvans
Chief Technology Officer / Chief Information Security Officer at Lorton Data, Inc.
We do not stress out our systems and so there is very little need for extra maintenance.
Read full review of Dell PowerConnect Switches [EOL] »
William Brandt
IT Director at Arcadia Publishing
Customer support from Dell is another area where I think they excel. I use the support.dell.com site to check...
Read full review of Dell Business Laptops »
Sebastien Chene
Senior Business Development Manager at a comms service provider
I haven't contacted technical support yet. However, my customers are less satisfied than before with support.
Read full review of Dell PowerVault »
SamuelThomas
Consultant at Key Information Technology L.L.C.
The solution's technical support is very good. We get very good support from Dell in the Middle East, but L3 access...
Read full review of VxRail »
Atif Pervaiz
Senior System Engineer at Atlas Security
Dell provides support within four hours, and they always fulfill their promises.
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Manager Broadcast IT Europe at a retailer
The technical support is excellent. I would rate it ten on a scale from one to ten.
Read full review of Dell PowerScale (Isilon) »
Ademola Adedoyin
Deputy director at Central Bank of Nigeria
We've not reached any technical support since we started using it. Since we deployed this we have no cause to reach...
Read full review of Dell PowerFlex »
Gaurav Goel
Director, Enterprise Architecture at a healthcare company
The technical support has been good so far but we are still in the evaluation phase and have not run into any major...
Read full review of Dell PowerStore »
Anonymous User
System Consultant at onyxes
Technical support is very good.
Read full review of Dell PowerProtect Data Domain »
Anonymous User
CISO Admin at a analyst firm
The solution’s technical support is amazing.
Read full review of Dell PowerStore »
Anonymous User
BI Project Manager/ Scrum Master at a computer software company
Their L1 support is not so good as of now. They have recently outsourced to a company, and they are not doing good....
Read full review of Dell RecoverPoint for Virtual Machines »
Nikolay Muravev
Lead System Administrator at Central Hospital of Civil Aviation
We are happy with everything, especially their technical support. We had a situation where there was an outage in the...
Read full review of Dell PowerMax »
Anonymous User
IT Manager at a manufacturing company
The technical support is very good. We have access to our own account manager and he will pass queries on. And on...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Sr. Engineer at a tech services company
Technical support is responsive, of course. If it's obviously a Unity issue, it's usually a pretty simple and...
Read full review of Dell Unity XT »
Anonymous User
President at a tech services company
The solution provides good technical support.
Read full review of Dell PowerStore »
Anonymous User
Consultor de soluciones de tecnología
The specialist are a 10 out of 10. Unfortunately to reach them, it could cost you hours on the phone.
Read full review of VNX [EOL] »
Houssem Sandli
Technical manager at Advanced Computer Technology (ACT)
Customer service from Dell is good. We buy the product with a 24-hour onsite response support in Tunisia, and we face...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Solution Architect at a tech services company
The technical support is good.
Read full review of Dell Unity XT »
Coenie Rossouw
Storage specialist at Vodacom Business
I've never had a specific issue with DD Boost, but we've worked with them in other areas. All our storage is Dell...
Read full review of DD Boost »
Mandy Cojocaro
System engineer at a tech vendor
When I had an issue, I just called and they connected and fixed it if something was wrong.
Read full review of DD Boost »
Anonymous User
MAM Support Engineer at a media company
We were satisfied with the customer service.
Read full review of VxRail »
Anonymous User
Architect at a manufacturing company
We don't reach out to EMC's technical support. We use a third-party.
Read full review of Dell VxBlock System »
Asa Asdas
Technician at Sheeltron Digital Systems Private Limited
We get remote support. We can easily collect the logs from there and troubleshoot remotely. We only need to provide...
Read full review of Dell PowerEdge T-Series »
Anonymous User
Group Technology Ops Executive at a retailer
Support has always been good. Support, service, all of that, has been good. The guys have been knowledgeable, they...
Read full review of Dell Unity XT »
Anonymous User
Manager, EMEA Datacenter and Database Operations at a tech vendor
The technical support was very good, but since the merger with Dell, it is very bad. It went from very good to very bad.
Read full review of Dell XtremIO »
Rishiraj Nandedkar
Deputy General Manager ( Practice Head Data Protection and Migration) at Netmagic Solutions (An NTT Communications Company)
Dell EMC is pretty good in terms of customer support. We use our own team for maintenance.
Read full review of Dell Avamar »
Haim Iluz
Data Center Manager at a comms service provider
The technical support can be slow at times.
Read full review of Dell PowerStore »

Review 1 of 30

BhanuChidigam
Sofware Engineering Manager at Wells Fargo
The support from PubSub+ Event Broker is great. I rate the support of PubSub+ Event Broker an eight out of ten.
Read full review of PubSub+ Platform »
Namrata G
Independent Technology Consultant - Financial Softwares at a tech services company
I can't speak to technical support. I've never reached out to them at all.
Read full review of PubSub+ Platform »
Deepankar Bbhowmick
Integration Architect at a tech services company
I rate Solace's technical support as good; they can come on calls and assist quite well, so I could give them an eight.
Read full review of PubSub+ Platform »
YogeshKumar1
Cloud Architect at a transportation company
The technical support team responded on time.
Read full review of PubSub+ Platform »
Anonymous User
freelancer at a financial services firm
We are not administrators, so we never reached out to support for the PubSub+ Platform.
Read full review of PubSub+ Platform »
Anonymous User
Manager, IT at a financial services firm
They are very knowledgeable and their responses are pretty fast.
Read full review of PubSub+ Platform »
Sushil Sarda
Lead Manager at a manufacturing company
The technical support helped us in all the aspects. So far, there are no complaints. We got really fantastic support...
Read full review of PubSub+ Platform »
Vyshakh Babji
Developer at a computer software company
I have looked into PubSub+ Platform's support forums to read and understand a few things that I did not understand....
Read full review of PubSub+ Platform »
Nandha Radha
Principal Engineer at Citi
I do not directly interact with customer support, but from what I hear from the admin team, they are responsive and...
Read full review of PubSub+ Platform »
Anonymous User
Managing Director at a financial services firm
Solace is truly the best company that we have to deal with when it comes to tech support. In the role that I have I...
Read full review of PubSub+ Platform »
Jitendra Jethwa
Websphere MQ Specialist at a maritime company
Their technical support is very good.
Read full review of PubSub+ Platform »
Sachar De Vries
Head of Infrastructure at Grasshopper
The technical support is very good. Our questions have always been answered and resolved in a very good way. They...
Read full review of PubSub+ Platform »
Daniel Nepton
Enterprise Automation Architect at CIBC
I have not personally dealt with their technical support. They are always responsive. I know I like to talk with them...
Read full review of PubSub+ Platform »
Anonymous User
Head of Enterprise Architecture & Digital Innovation Lab at a tech vendor
We have used their technical support as well as their professional services. * They have a very strong support team....
Read full review of PubSub+ Platform »
Anonymous User
Technology Lead at a pharma/biotech company
Their technical support is pretty quick. We are bound by an SLA and we have the highest tier of support from them....
Read full review of PubSub+ Platform »

Review 1 of 15

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.